‪Cuerden Valley Park‬
اكتب تعليقًا
المنطقة
العنوان

4.0
311 تعليق
ممتاز
‪147‬
جيد جدًا
‪81‬
متوسط
‪22‬
سيئ
‪9‬
سيئ جدًا
‪52‬

BubblesPreston
مانشستر, UK191 مساهمة
العائلة • ‪نوفمبر 2022‬
‪This is related to parking only as both the park and cafe were lovely.
I paid for 2 hours and would of express if I’d knew that they time you from driving into the carpark and then leaving. My disabled husband, daughter and myself returned to the car in time but took a while getting the very muddy dogs and child into the car, this has caused us to receive a letter over a month later with a fine of £100!
Love this park but feel that the parking needs to be addressed. Happy to pay for funds to keep the park going but being charge £100 for a little over 14 minutes overstay is jarring.‬
كُتب بتاريخ 29 ديسمبر 2022
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LBM
مساهمتيْن
‪سبتمبر 2022‬
‪Used park for 40 years. Visited in September and machine out of order (photo to prove it ) Received fine for 100 pounds, so appealed.
Was told I should have left the park immediately but I chose to stay!!!! Why would I not stay I had travelled 20 miles to be there. Never did I think I would be penalised for a machine that was not working. Parking Company are not interested and so it seems nor are Cuerden Valley judging by all the other reviews in the past.
Shame on you where is YOUR loyalty to your visitors.
I SHALL NO LONGER USE THIS PARK AGAIN‬
كُتب بتاريخ 26 أكتوبر 2022
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BobBonHere
‪Lytham St Anne's‬, UK2,533 مساهمة
‪أكتوبر 2022‬
‪Cuerden Park is quite difficult to find- down country lanes, but well worth the effort. The walk is primarily one linear one but never the less it's interesting and not too far. The cafe is excellent- serving interesting food at a good price.‬
كُتب بتاريخ 24 أكتوبر 2022
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Dawn R
Manchester, England, United Kingdom3 مساهمات
‪أغسطس 2022‬
‪Warning - Parking

Visited in August and paid fully for my parking, following all regulations. Unfortunately have now received a parking fine for £100!!
I now have to prove that I paid. They have provided the evidence that I was there - which of course is true- by means of photos of my car arriving and leaving. Unfortun ately as I paid cash I have no proof. I do not remember if a receipt was issued but if so I certainly no longer have it.
If you are going please make sure to pay by card so you have some proof to contest the fine. I have tried to. It is disgusting that companies can do this.‬
كُتب بتاريخ 8 سبتمبر 2022
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anthony d
مساهمة
‪أغسطس 2022‬
‪This rating applies tot he parking only. The park is a nice place to visit but like many others, we managed to get a £60 parking fine here due to faulty equipment. Appeal rejected. Beware when using the pay & display.‬
كُتب بتاريخ 25 أغسطس 2022
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S Tunbridge
مساهمة
الأصدقاء • ‪مايو 2022‬
‪The parking is a disgraceful system. I paid for parking upfront for 2 hours. It clearly says you can add payment later the same day but I was not able to do this.

The parking firm have declined my appeal without fully addressing my complaint, so £155 due to pay as fine.

This will stop me visiting again in future.‬
كُتب بتاريخ 12 أغسطس 2022
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earthsharp
بريستون, UKمساهمتيْن
‪مايو 2022‬
‪My partner was on her own with our young baby who needed breastfeeding and so overstayed by 20mins. The parking charge for this 20minutes jumped to £60. We tried to appeal, but were unsuccessful and it has now jumped to £100 pounds.

Thanks Minster Baywatch and Cuerden valley park. We're a young family, with only my Wildlife Trust charity wage to support the three of us in a cost of living crisis that has seen childcare costs rise and inflation jump to 10%.

So it looks like I'll have to miss a few meals this month to service this 20 minutes of parking.

Absolutely immoral whichever way you slice it. Won't be going back.‬
كُتب بتاريخ 20 يوليو 2022
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ShaunHouseClear
‪Chorley‬, UK3 مساهمات
‪مايو 2022‬
‪Lovely park but the trust have employed unscrupulous parking enforcement 365 days and 24 hours a day parking charges.

Go to Yarrow Valley instead.‬
كُتب بتاريخ 18 يوليو 2022
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Jennifer R
مساهمة
العائلة • ‪مارس 2022‬
‪Unfortunately the employment of unscrupulous parking companies, I’ve just gotten my ticket cancelled by MinsterBaywatch, I entered the car park in the dark dropping my son off to meet his scout group, I couldn’t see any signage for parking charges it was dark with no lighting at all. I returned later to collect my son still didn’t see any sign. So when the PCN arrived I returned and videotaped the car park off Berkeley Drive, there was no entrance signage to mark the point the public highway became a private car park, the Solar ANPR camera located at what I now know is the entrance has no tariff signage T&C signage or CCTV ANPR signage as per Data protection act 2018 (gdpr) more than half way into the car park is the signage they need to display at the entrance, you can’t enter into a contract to parking if you don’t know the terms before passing the ANPR cameras! Anyway long story a bit shorter, I complained to British Parking Association who accredit these scam parking companies so they can obtain details via the DVLA to issue charge notices, the large amount of evidence video, photo, even planning permission documents showing they had no entrance signage was dismissed because MinsterBaywatch provided two pictures of flood lights to claim the signage was lit, however those pictures weren’t of this car park and are irrelevant as my complaint was about a breach of code 19 entrance signage!
A few days later I get a letter from MinsterBaywatch saying they’re cancelling the charge notice, no explanation why but insinuating it was issued lawfully!
I had warned them I would happily have my day in court and bill them for my time as they failed to operate within the guidelines set out in the sham association BPA …..
New legislation is coming into effect in the next few years to put a stop to these parking extortion rackets, but without proper independent regulations don’t expect honest, appropriate and transparent enforcement.
I’m all for paying to park at Cuerden Valley Park, but MinsterBaywatch and it’s associated companies need to put the correct signage up as per the guidelines set out by the BPA and the new legislation, and comply with GDPR for the CCTV ANPR signage including information on how to apply for Subject Access Requests which is not contained on any sign or website or the PCN, in fact they chose to ignore that section of my complaint requesting SAR and when I contacted them again they gave me two different emails one to send a complaint to and one to ask for SAR ! Don’t think so MinsterBaywatch, you’ve breached the rules on providing this information within one month, so the Information commissioners office will be contacted regarding this and the way DVLA permit personal data to be given to companies who pay to be a member of a sham association like BPA.
I apologise to Cuerden Valley Park, who are a charity just trying to fund the park upkeep via parking charges, however, you have granted permission to MinsterBaywatch to act on your behalf, you need to take responsibility to ensure the operator is following the rules and meeting it’s obligations to provide clear unambiguous signage at the point of entry with T&C’s tariffs and the fact ANPR is in use with a 24/7 charging period.
Two pictures below show the gate entrance with zero signage, in the distance you can see a red sign this is shown as a close up and is mounted on the ANPR camera post. Hard to see in the daylight no chance in the dark!
Do the right thing MinsterBaywatch, correct the signage to comply with the BPA code and GDPR and operate within the rules, you’re playing on the fear of those charges escalating or taking people to court. The reviews on this page are having a negative impact on a charity.
Cuerden Valley read up on the law don’t take them at their word !‬
كُتب بتاريخ 20 يونيو 2022
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Shehan G
العالممساهمة
‪سبتمبر 2021‬
‪We visited for the G7 summit and met a friend for a walk in this park. There was a note saying the parking meter wasn’t working, but as it was hand written we paid to be on the safe side. Left before our time was up and still got a letter from “Minster Baywatch” fining us £100. We appealed but their letter arriving several weeks after the date on it, so even though we appealed within days they told it was too late !!! Wish I’d read Trip adviser - loads of others had similar problems. AVOID the pay and display parks.‬
كُتب بتاريخ 6 أبريل 2022
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