Thank you so much, Sharon! For choose us and take the time to leave this review. We really appreciate it!

Muchas gracias! Por viajar con nosotros y disfrutar de los detalles que también a nosotros nos encanta compartir. Saludos cordiales

Thank you very much for enjoy with us and leave this review! Kind regards

Dear traveller, Sorry for the feeling you had on our boat trip, since COVID we have reduced 20% the amount of passengers on our vessel to give you more space, resorting to allocated to seat to better optimize seating onboard. We'll review this issue with the team to see how we can improve this. The rugged terrain at the beach stop is something that we state in our information about that particular boat trip. Passengers with limited mobility can also stay on the boat and swim easily from the boat's ladders. Thank you once again for your feedback. Kind regards,

Dear traveller, Sorry for the bad experience you had with us. We have 2 options when sailing from Cala'n Bosch, the DISCOVERY TOUR and GALDANA SHUTTLE, customers that purchased the GALDANA SHUTLLE (yourself) disembark once we reach Cala Galdana. Customers that purchase GALDANA SHUTTLE are informed of this when boarding, they are also given white wristbands to indicate that they get off once there and also that they can get back on. 5 mins before arriving at Cala Galdana we also inform you with an audio those passengers that disembark at Cala Galdana to get ready. On the assistance aspect, we helped you off with your belongings that crew left at the landing platform for our representative woman to help you the rest of the way but there seem to be a misunderstanding, we are sorry about this. We are a family boat trip so we try our best to help out with those parents with kids and buggies and so forth, but we'll take into account your experience and review it with the team to see how we can improve. Thank you for your feedback. Kind regards,

Thank you very, very much for the details at your review and for join us to discover our beautiful island! Kind regards

Dear traveller, Sorry for the feeling you had on our boat trip, since COVID we have reduced 20% the amount of passengers on our vessel to give you more space, resorting to allocated to seat to better optimize seating onboard. Those passengers who have medical issues can let the sales team & crew know your special requests so we can accommodate them as best as we can. We'll review this issue. Thank you once again for your feedback. Kind regards,

Muchas gracias, Francisco!!! Saludos cordiales

Dear traveller, Thank you for your feedback, indeed; agencies, hotels and online travel agencies don't have access to our seat selection option as it is only available to those customers that book directly with us through our sales team or our web. You can however move freely around the boat once we set sail as long as you keep to your allocated seat when sitting. Thank you. Kind regards,

Thank you very much, Jill!!! We really appreciate your opinions. Kind regards