Gray Line - I Love Rome
Gray Line - I Love Rome
4
الرحلات النهاريةجولات مشاهدة المعالمجولات ليليةجولات الحافلات السياحيةجولات في المدينة
06:30 ص - 08:00 م
الاثنين
06:30 ص - 08:00 م
الثلاثاء
06:30 ص - 08:00 م
الأربعاء
06:30 ص - 08:00 م
الخميس
06:30 ص - 08:00 م
الجمعة
06:30 ص - 08:00 م
السبت
06:30 ص - 08:00 م
الأحد
06:30 ص - 08:00 م
عرض كامل

نبذة
روما، لاتسيو، إيطاليا
الجوائز
جائزة Travellers' Choice
2024
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تحسين هذا الإدراجGray Line - I Love Rome
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عرض الخيارات4.0
6,860 تعليق
ممتاز
4,645
جيد جدًا
827
متوسط
420
سيئ
351
سيئ جدًا
617
تمت ترجمة هذه التعليقات آليًا من لغتها الأصلية.
قد تحتوي هذه الخدمة على ترجمات تم تقديمها من خلال Google. وتخلي Google مسؤوليتها من جميع الضمانات، صريحةً كانت أم ضمنيةً، المتعلقة بالترجمات، بما في ذلك أي ضمانات تتعلق بالدقة والموثوقية، وكذلك أي ضمانات ضمنية تتعلق بقابلية التسويق والملاءمة لغرض معين والخلو من التزييف.
Richard B
مساهمتيْن
زوجان • فبراير 2025
There was nothing fast track about this booking. Entry delayed by Greyline by an hour but only given 2 hours notice of this!!?? Have to meet 10 minute walk away from entrance!! Told to meet at 15 minutes before entry time but didn’t leave to walk to entry point until 15 minutes after booked time actually got into the Vatican an hour and a half after meeting.
To top it off we booked audio guide tickets but told we would have to buy them inside and apply for a refund from Greyline.
Don’t waste your money going with these cowboys!!!!
To top it off we booked audio guide tickets but told we would have to buy them inside and apply for a refund from Greyline.
Don’t waste your money going with these cowboys!!!!
تعليق عن: Vatican Museums, Sistine Chapel & St. Peter's Fast-Track Tour
كُتب بتاريخ 16 فبراير 2025
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Richard B
مساهمتيْن
زوجان • فبراير 2025
Don’t waste your money booking with this company. We had to wait around for person to just give us an A4 printed ticket then send us to the standard entrance queue!!
The hope is on hop off bus ticket is ONE journey only!!!!!!???? with this ticket, completely pointless.
The hope is on hop off bus ticket is ONE journey only!!!!!!???? with this ticket, completely pointless.
تعليق عن: Colosseum & Roman Forum Entrance Ticket with Escorted Access
كُتب بتاريخ 16 فبراير 2025
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Dilbagh P
مساهمة
العائلة • فبراير 2025
Enjoyed and well tailored, well planned and meets visitors expections.
Hope to use service again for another Europe trip
Hope to use service again for another Europe trip
تعليق عن: 10-Night Italy Tour: Rome, Florence, Venice and Sorrento
كُتب بتاريخ 15 فبراير 2025
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Martin L
4 مساهمات
Wonderful to experience it. Absolutely unique. However, one could do a little more out of the museum education. The bus ride back and forth from Rome worked perfectly.
تعليق عن: Pompeii & its Ruins at your Pace from Rome
كُتب بتاريخ 14 فبراير 2025
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Emma H
3 مساهمات
زوجان • فبراير 2025
It was a lovely day the weather was great and our tour guide gave us so much knowledge of pompei and history behind it well worth a visit
تعليق عن: Sorrento & Pompeii Day Trip from Rome: Guided or Audioguided
كُتب بتاريخ 14 فبراير 2025
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Dmode101
Sixt-Sur-Aff, فرنسا599 مساهمة
The bus tour allows you to see the main sights in one tour. Of course, it remains general but it allowed us to prepare our visits serenely. A good complement to the visit
تعليق عن: I Love Rome Hop on Hop off Open Bus Tour
كُتب بتاريخ 12 فبراير 2025
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Cher Dmode1
Il est agréable de savoir que notre tour en bus vous a permis d’avoir un aperçu général des principaux sites et de planifier vos visites en toute sérénité. Nous espérons que votre séjour à Rome a été des plus enrichissants !
Meilleures salutations,
I Love Rome Hop On Hop Off City Tour
كُتب بتاريخ 13 فبراير 2025
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Escape29593648712
7 مساهمات
العائلة • فبراير 2025
Lovely wee tour, especially if you are looking to get your bearings when you first arrive in Rome. We did this to learn a little more about parts of Rome while also giving our feet a rest from the walking. Very easy to hop on and off. We didn't go the whole way. We got on at stop 8, stayed on until number 5 and then wandered our way up through some parts of the city we wanted to visit and then got back on at number 6. Very easy, no hassle.
They provide you with headphones on the bus which is very helpful and there is a fun children's audio guide narrated by Sergio the cat!
You do have to be willing to walk a little as although the bus stop might say trevi fountain, understandably the bus cannot get right through to the fountain as it's largely pedestrianised.
You do however, get some excellent opportunities to take pictures of many of the sights, including the Colosseum and Basilica of St. Mary Major.
You can easily buy tickets on the bus. I booked online through the website as we had a discount code with our hotel.
They provide you with headphones on the bus which is very helpful and there is a fun children's audio guide narrated by Sergio the cat!
You do have to be willing to walk a little as although the bus stop might say trevi fountain, understandably the bus cannot get right through to the fountain as it's largely pedestrianised.
You do however, get some excellent opportunities to take pictures of many of the sights, including the Colosseum and Basilica of St. Mary Major.
You can easily buy tickets on the bus. I booked online through the website as we had a discount code with our hotel.
تعليق عن: I Love Rome Hop on Hop off Open Bus Tour
كُتب بتاريخ 11 فبراير 2025
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Dear Escape,
We’re delighted to hear that you enjoyed your tour and found it helpful for getting your bearings in Rome! Exploring the city while giving your feet a well-earned rest is exactly what we aim to offer.
It’s great to know that you found the hop-on hop-off system easy to use and that Sergio the cat made the children's audio guide even more fun! We also appreciate your understanding about some stops being a short walk from key landmarks due to pedestrian areas.
Thank you for sharing your experience and for booking with us. We hope to welcome you on board again for more sightseeing in the future!
Best regards,
I Love Rome Hop On Hop Off City Tour
كُتب بتاريخ 12 فبراير 2025
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RICHARD S
مساهمتيْن
العائلة • فبراير 2025
Excellent docent led the Vatican tour. Perspicacious insight into Michelangelo's works and noteworthy comments on the Sistine Chapel and St. Peter's Square. Enlightening and enjoyable.
تعليق عن: I Love Rome Hop on Hop off Open Bus Tour
كُتب بتاريخ 9 فبراير 2025
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Thank you for your review! We're delighted you enjoyed the tour and found it enlightening.
Best regards,
I Love Rome Hop On Hop Off City Tour
كُتب بتاريخ 12 فبراير 2025
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Luis Daniel V
مساهمتيْن
العائلة • فبراير 2025
A great experience with this tour, had pending entry to the Colosseum and thanks to our guide Rogelio everything was amazing, great knowledge, time and recommendations, definitely amazing
تعليق عن: Colosseum, Palatine Hill and Roman Forum Walking Tour
كُتب بتاريخ 7 فبراير 2025
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Nichole Judson
Lake Oswego, Oregonمساهمتيْن
العائلة • فبراير 2025
Alexandra number 11 was absolutely Amazing. She was so insightful, made sure to help us. Imagine what the different monuments look like during the Roman period.
تعليق عن: Colosseum, Palatine Hill and Roman Forum Walking Tour
كُتب بتاريخ 7 فبراير 2025
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Estoy interesada en la excursión de un día de Pompeya desde Roma (sin guía, precio 77 euros). Deseo saber cuánto tiempo estaremos en el yacimiento de Pompeya. Nos hospedamos en el hotel no Roma centro y quisiera saber si es posible que pasen a recogernos y cuál sería el precio en ese caso. Muchas gracias
كُتب بتاريخ 19 يوليو 2022
Day trip to Pompeii. We are wanting to travel to Pompeii in April and will be staying at Hotel Monte Cenci Roma. Can you confirm whether you can pick us up or drop us off at this Hotel?
كُتب بتاريخ 19 يناير 2020
Dear Guest, thanks for your query! Yes, Hotel Monte de' Cenci is in the city center so it is served. After reserving, you will be in touch with our Booking Department to arrange the pick-up. Drop-off is not included (the tour terminates near Termini Train Station), but you can discuss it with the said Department, we're sure they'll give you useful suggestions. Best regards, the Gray Line I Love Rome Team
كُتب بتاريخ 26 فبراير 2020
I am interested in the Skip the Line Vatican Tour for Museums, Sistine Chapel, and St. Peters Basilica with Hotel pick up. We are booked at Hotel Imperiale in Rome and need to know if you pick up at that hotel.
كُتب بتاريخ 29 أكتوبر 2019
Thanks for the valuable information. I did get a direct answer from the tour company
كُتب بتاريخ 30 أكتوبر 2019
How do I contact Gray Line regards a query?
كُتب بتاريخ 8 سبتمبر 2019
Dear William, we are so sorry for not noticing your question. It's been a month now, so we think your issue was resolved. If not, please write your query here and we'll get back to you. Best regards, the Gray Line I Love Rome Team
كُتب بتاريخ 16 أكتوبر 2019
Hola, quisiera saber como contactarme con ustedes ya que hice una reserva para el 17 de enero.
كُتب بتاريخ 13 يناير 2019
Kindly share ASAP the exact location /coordinates of the location or office from where bus shall depart in Venice
كُتب بتاريخ 12 ديسمبر 2018
GrayLineRome
روما, إيطاليا
Hi,
Please send us an email so we can answer you ASAP.
Tks and regards
كُتب بتاريخ 17 ديسمبر 2018
Bonjour, l hôtel REX via Torino à ROME, fait il partie de votre liste concernant le ramassage pour la visite Vatican et Colisee?
كُتب بتاريخ 26 أغسطس 2018
Il faudrait voir avec la compagnie avec laquelle vous avez fait vos réservations, nous étions dans un condo, alors? Je ne puis me prononcer.
كُتب بتاريخ 26 أغسطس 2018
Is there a list of the Rome hotel pickup locations that includes the address of the hotel? The Gray Line list has "Hilton" but the only Hilton hotel is at the airport.
كُتب بتاريخ 17 مايو 2018
GrayLineRome
روما, إيطاليا
Hi bcvacations,
the "hilton" in the list is Hilton Garden Inn Rome Claridge, but also to Waldorf Astoria Cavalieri, as "dei cavallieri" in the list.
We don't pick up clients at the Hilton airport.
Best Regards
I Love Rome team
كُتب بتاريخ 18 مايو 2018
whom do I contact to get my money back for the cancelled trips
كُتب بتاريخ 21 أبريل 2018
Here is their phone # +39 06 474 2501. 39 is the country code.
Address:
Via Vittorio E. Orlando, 95
00185 - Rome Italy
Telephone:
+39 06 474 2501
Visit their website which I'm not able to post here
كُتب بتاريخ 21 أبريل 2018
On 16th June 2017, I booked the tour Roman Basilicas and Secret Underground Catacombs on the Appian Way, offered in the Gray Line´s website, and paid the amount of 52 euros, by credit card, received the correspondent voucher (Booking ID 201464047).The tour was booked for 7th July 2017.
As it is written in the voucher, the start time of the tour was scheduled to 2:30 p. m. There is also the information in it that "If your hotel is not listed, please make your way to the departure point 20 minutes prior to tour start time: Gray Line Rome/I Love Rome Office, via Vittorio Emanuele Orlando 95".
On 7th July 2017, as I was not staying in any listed hotel, I made my way to this departure point and met some employees of Gray Line, around 2:00 p. m., next to a touristic bus parked near Piazza Barberini. As I recognized the logo on the bus, I asked those employees if that was the meeting point for my tour and they told me to get in the bus. In the sequence, I realized that was the citytour bus and asked them again. The answer was that I was in the WRONG bus.
I asked for directions to the office and then ran to it. I arrived in the office BEFORE 2:15 P.M. THERE WAS NO ONE THERE, NOR A BUS PARKED ANYWHERE AROUND.
AFTER SOME MINUTES, an employee named SHOHEL arrived and, when asked, told me my bus HAD already LEFT, that I was late and that I should have arrived there before.
I argued with him for several minutes, showed him my voucher and he made a call. I then asked him to give me the address of the hotels that the tour bus would stop on the way to the catacombs, or even the address of the catacombs, so that I could get a taxi and REACH the group, but he said that "that was NOT ALLOWED".
I insisted that I WAS ON TIME and as he did not present any solution, I told him I would like to talk to his supervisor. He answered me to come back the following day. Before leaving, I asked him to certify the time I had arrived at that office, BECAUSE I KNEW I WAS RIGHT ON SCHEDULE.
SHOHEL agreed to write HIS NAME AND THE TIME "14:15 P.M." on a flyer, meaning THIS IS THE TIME THAT I WAS THERE ON THE OCCASION.
In the morning of July 8th 2017, there I was again, and spoke to the employee ANTONELA, who, after a call to her boss, told me that "there was NOTHING to do about it". She also insinuated that Shohel´s note of "14:15 p.m." meant that that was the deadline and that I WAS NOT THERE at that time. I felt very angry and DISRESPECTED as a consumer, tourist and human being.
I was also amazed with such DISORGANIZATION and LACK OF PREPARE of the staff. I never imaged that a tour could leave at least 20 minutes PRIOR to the departure time, without waiting for all the people who regularly PAID IN ADVANCE for it. THERE IS NO CONTROL of the people who have eletronic vouchers and the employees around Piazza Barberini are CONFUSING and not accurate in giving information about the tours. Because of them, I lost precious time looking for the departure point.
Even though, the voucher is quite CLEAR: the start time is 2:30 p. m. I was at the departure point, AT LEAST, AT 2:15 p. m., and this fact is certified by Shohel, who showed NO disposition to present alternative SOLUTIONS to the matter and DENIED all the suggestions I offered, leaving me NO alternative besides requesting the total refund of the amount paid. My only interest NOW is to receive the service I paid for.
As for the recommendation contained in the voucher, about being at the departure point 20 minutes prior to the start time, IT MUST NOT be interpretated as the departure/start time. THESE ARE COMPLETELY DIFFERENT THINGS. If this interpretation is to be given, it is UNCLEAR, CONFUSING and leads to MISGUIDANCE for customers.
I know I was at the departure time BETWEEN 2:10 P.M AND 2:15 P.M. And it simply is not correct that Gray Line advertises one thing and accomplishes another, causing moral and material damages to the public.
It was an old dream of mine to visit the ancient catacombs and cannot put into words how frustrating and disappointed I felt with the incident.
Therefore, I sent two e-mails to Gray Line, asking for the complete refund of the amount paid for the not used service (52 euros), as soon as possible. THERE WAS NO ANSWER.
I look forward to receving an answer and propper solution to the matter.
Mariney Guiguer
كُتب بتاريخ 8 أكتوبر 2017
عرض نتائج 1-10 من أصل 18
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