City Wonders
4.5
جولات مشاهدة المعالمجولات ليليةجولات ثقافيةجولات في المدينة
عرض كامل
نبذة
Vatican City، لاتسيو، إيطاليا
الجوائز
جائزة Travellers' Choice
2024
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج4.5
2,496 تعليق
ممتاز
1,891
جيد جدًا
189
متوسط
156
سيئ
93
سيئ جدًا
167
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قد تحتوي هذه الخدمة على ترجمات تم تقديمها من خلال Google. وتخلي Google مسؤوليتها من جميع الضمانات، صريحةً كانت أم ضمنيةً، المتعلقة بالترجمات، بما في ذلك أي ضمانات تتعلق بالدقة والموثوقية، وكذلك أي ضمانات ضمنية تتعلق بقابلية التسويق والملاءمة لغرض معين والخلو من التزييف.
Brett Z
مساهمة
الأصدقاء • سبتمبر 2024
Arrived on time 7/9/24 with pre-paid vouchers for and was told that the tour guide for the day had cancelled. A City Wonder guide advised we could take our tickets and do it ourselves, otherwise seek a refund. This also meant we missed out on the quick link from the Vatican Museum to St Peter’s Basilica. We had to wait 45 mins in the sun to enter the Basilica. No alternative tour group was offered, even though we asked. No cancellation confirmation was offered. We were just told to email the company. This was the worst tour guide experience we have encountered. Please stay away
تعليق عن: Skip the Line: Vatican & Sistine Chapel Ticket with Audio Guide
كُتب بتاريخ 7 سبتمبر 2024
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justus b
مساهمتيْن
زوجان • أغسطس 2024
Amazing tour , I wish I could remember her name but she did a fantastic job explaining the history behind every aspect of the vatican. We did not expect to enjoy a tour , but i highly recommend opening you ears and really listening to what they are saying. My wife and I learned so much and truly enjoyed every moment. Only thing I would recommend is making the meeting point a little more specific but all in all we ended up meeting and got to enjoy the tour!
كُتب بتاريخ 5 سبتمبر 2024
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lucaskiwis
North West England, UK29 مساهمة
Today we did a tour through Vatican Museum, Sistine Chapel & St. Peter’s Basilica. It was amazing!!! But what it amazing was our tour guide Amy!!! Amy told us everything that we needed to know. She made it a fun and very interesting tour (which our kids even enjoyed!).
I came here 20 years ago, and thought I knew everything but today I found out a whole lot more. Thank you so much Amy!!
I came here 20 years ago, and thought I knew everything but today I found out a whole lot more. Thank you so much Amy!!
تعليق عن: Skip the Line: Vatican & Sistine Chapel Ticket with Audio Guide
كُتب بتاريخ 6 أغسطس 2024
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Laquisha J
مساهمة
الأصدقاء • أغسطس 2024
The company clearly oversold tickets and then was very unaccommodating.
We purchased tickets months in advance.
They canceled my sister’s breakfast at the Vatican tour 3 weeks before the trip and offered to downgrade her to the regular tour or cancel. This would have been no issue.
However they wouldn’t allow me to downgrade with her since we purchased tickets separately and I was not one of the people they chose to cancel.
We ended up choosing to skip the tour altogether. We are tourist from another country we weren’t going to go on the tours alone. So unfortunately they scammed me out money as they wouldn’t offer a refund option either.
We purchased tickets months in advance.
They canceled my sister’s breakfast at the Vatican tour 3 weeks before the trip and offered to downgrade her to the regular tour or cancel. This would have been no issue.
However they wouldn’t allow me to downgrade with her since we purchased tickets separately and I was not one of the people they chose to cancel.
We ended up choosing to skip the tour altogether. We are tourist from another country we weren’t going to go on the tours alone. So unfortunately they scammed me out money as they wouldn’t offer a refund option either.
تعليق عن: Skip the Line: Vatican & Sistine Chapel Ticket with Audio Guide
كُتب بتاريخ 5 أغسطس 2024
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Hello 150laquishaj,
Thank you for sharing your feedback about the Vatican & Sistine Chapel tour. We’re sorry to hear about the challenges you faced with your booking and the changes to your sister’s tour. We always strive to accommodate our guests in every way possible, but understand that booking separate tours makes it difficult to swap or adjust reservations.
We apologize for the initial cancellation and any inconvenience it caused. Please rest assured that we do not oversell tickets, and we are processing a refund for the canceled tour. Your feedback is important to us and will be used to enhance our services.
Best regards,
The City Wonders Team
كُتب بتاريخ 9 أغسطس 2024
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Leslie D
3 مساهمات
I never write reviews but I’d have to say that this was a truly excellent experience. The skip the line tour is an absolute must, because it was absolutely packed, but we were ahead of everyone. Our guide (Olga) was super friendly, well paced and knowledgeable. Her understanding of the history of Italy, the Vatican, the religion and the geography was superb and always light hearted and pleasant. We are in our mid sixties and found the journey around the sights fabulous. Loved it!
تعليق عن: Skip the Line: Vatican & Sistine Chapel Ticket with Audio Guide
كُتب بتاريخ 27 يوليو 2024
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Steve S
Doylestown, بنسيلفانيا59 مساهمة
Like many others here, our guide did not show up for the guided tour we booked several months ago. We had 7 people, which was a total of US $1052! The City Wonders staff was completely clueless as to what to do. With about 15 mins before our entry tickets expired, I demanded we be escorted into the museum so we could at least go through on our own. An aimless wander through this massive museum is not ideal. No explanation of the artwork or Sistine Chapel. Also, we got dumped out back into Rome, not the Basilica like you get with a guide. So, after 5 hours in the museum we had to walk around the Vatican wall and then wait in the hot security line for St. Peter’s Basilica.
City Wonders never responded to Viator (booking agent) so we could get a refund. I disputed the charge with my credit card company as an undelivered service and they got me refunded fully. However, our once-in-lifetime trip to the Vatican was ruined by City Wonders, who has no backup plan for no-show guides. They had plenty of clueless and incompetent administrators there, but not one extra standby guide. DO NOT GAMBLE YOUR EXPERIENCE WITH THEM. Get Your Guide has been a much better provider for us in Italy so far.
City Wonders never responded to Viator (booking agent) so we could get a refund. I disputed the charge with my credit card company as an undelivered service and they got me refunded fully. However, our once-in-lifetime trip to the Vatican was ruined by City Wonders, who has no backup plan for no-show guides. They had plenty of clueless and incompetent administrators there, but not one extra standby guide. DO NOT GAMBLE YOUR EXPERIENCE WITH THEM. Get Your Guide has been a much better provider for us in Italy so far.
تعليق عن: Skip the Line: Vatican & Sistine Chapel Ticket with Audio Guide
كُتب بتاريخ 17 يوليو 2024
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Hi Steve S,
Thank you for your feedback. We would like to clarify that you booked our Vatican Tickets option, which is designed for travelers who wish to explore the museum at their own leisure. For a guided tour experience, a different booking is required. Our team of coordinators at the Vatican works diligently to ensure our guests enter the museum seamlessly, despite the large crowds.
We regret any confusion or inconvenience you experienced and appreciate your review of your self-guided Vatican experience with us.
Sincerely,
The City Wonders Team
كُتب بتاريخ 20 يوليو 2024
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fernanda d
مساهمة
العائلة • يوليو 2024
I made a tour with them here in Paris, we stayed two hours waiting in the cold and standing, for them to say they didn't have the Guide to the tour in Versailles. Two hours waiting at the tour site. They just sent us into the site and asked for the money back. We didn't receive an apology. And I will not fulfill my daughters' dream of going there. Don't close with this company.
كُتب بتاريخ 16 يوليو 2024
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Sandro S
جزيرة مالطة, مالطا10 مساهمات
زوجان • يوليو 2024
Avoid city wanders and the dome guided tour...it's a guide to the basilica and not the dome. Tour leaders leave you in the queue for the elevator which by the way only costs 10 whilst we paid 35. Rip off in it's real sense
كُتب بتاريخ 12 يوليو 2024
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Glmmjm510
17 مساهمة
العائلة • يوليو 2024
This company's reliability is highly questionable, a sentiment echoed by other reviewers. Less than a week before our vacation, and six months after booking a private tour of the Vatican, I was informed that it was no longer available. I was forced to either join a group tour or cancel the booking entirely. The offered compensation was a mere 10%, which did not even remotely cover the difference in cost between the two types of tours as listed on their website. Additionally, when one of us fell ill two days before the tour, we tried to cancel it. According to their site, cancellations made within 24 hours are fully refundable. However, our cancellation email went unanswered, and their cancellation feature appears to be completely non-functional.
كُتب بتاريخ 10 يوليو 2024
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Andre N
58 مساهمة
During the visit to the Vatican the guide “run” through the Vatican Museum and dropped us in the Sistine Chapel, saying that we could go back to the Museum after the chapel. It's not possible with the kind of income we had. We tried to contact them and the response came eight hours later.
Result, we lost the day with a horrible visit.
As others have already said here, they seem to me more interested in selling quantity than quality.
My suggestion: buy the ticket directly from the Vatican Museum website, pay half the price, including the audio guide and make the visit in your time.
Result, we lost the day with a horrible visit.
As others have already said here, they seem to me more interested in selling quantity than quality.
My suggestion: buy the ticket directly from the Vatican Museum website, pay half the price, including the audio guide and make the visit in your time.
تعليق عن: Skip the Line: Vatican & Sistine Chapel Ticket with Audio Guide
كُتب بتاريخ 6 يوليو 2024
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We have a group of 6 of us with 4 English speaking and 2 Italian speaking. Are there both languages offered at the same time?
كُتب بتاريخ 19 أكتوبر 2021
Dear Lori,
thank you for your interest in booking with us.
Unfortunately we don't offer multi language tours. You will need to book a tour in either English or Italian.
I hope this info helps.
Federica
City Wonders
كُتب بتاريخ 20 أكتوبر 2021
With the semi-private 2.5 hour tour of the Vatican Museum and Sistine Chapel, are you allowed to stay longer in the museum independently after the tour is over? This is NOT the early tour, we're looking at a 10 AM start time. Thanks
كُتب بتاريخ 17 أكتوبر 2021
Dear Debdeb,
Thank you for your interest in booking our Vatican tour.
Yes, after the guided part of the tour ended, you can stay inside the Museums as much time as you wish. However, you cannot enter again once you decide to go outside.
I hope this info helps!
Federica
City Wonders
كُتب بتاريخ 18 أكتوبر 2021
I want to take the night tour of the vatican and need to know how fast pace it. We have members of our group that have mobility issues. Are there places to sit and rest along the way. Is there a tour specific to folks with mobility issues?
كُتب بتاريخ 13 سبتمبر 2019
I think all the Vatican group tours are pretty fast-paced as there is so much to see, its always pretty crowded and its such a big space. Might need to get a private tour if you need a slower pace.
كُتب بتاريخ 13 سبتمبر 2019
Hi - is this a full walking tour or does a bus drive us from location to location? Are backpacks allowed?
كُتب بتاريخ 30 أغسطس 2019
Total walking tour and don't think backpacks are allowed inside - besides many visitors would make it hard to maneuver. Small cross body is perfect!
كُتب بتاريخ 30 أغسطس 2019
Hi, can the full day Vatican and colloseum tour combo be split in two days? I am travelling with my mom who has back pain from walking too much
كُتب بتاريخ 24 أغسطس 2019
I would definitely split the visits. Both are high paced walking and you can schedule for different days. You will have some small opportunities to sit but not consistent throughout both locations. Take your time and enjoy.
كُتب بتاريخ 25 أكتوبر 2019
How strict is the dress code at the Vatican can men wear shorts. Thanks
كُتب بتاريخ 10 أغسطس 2019
The guards definitely look each person over. I saw men in shorts and even some knucklehead in a tank top - however they made him wear a woman’s scarf around his shoulders. (tough guy no so tough with a ladies scarf on). BE RESPECTFUL! Even if you’re not Catholic, you’re going to a Catholic Church with many people of that faith
كُتب بتاريخ 15 أغسطس 2019
Hi. Please can you advise on how many hours the Vatican Museums, Sistine Chapel, & St. Peter's Basilica Tour Before Opening Hours takes. Thank you very much.
كُتب بتاريخ 7 يوليو 2019
We started tour at 8:15, finished at 12:15. Happy touring, you’ll love the sights and not like the crowds!!
كُتب بتاريخ 8 يوليو 2019
Can I have your 1 800 phone number ? I have my ticket to tour the Vatican ,sistine chapel and st peters , I need to get another ticket for my friend. Can you help!
كُتب بتاريخ 4 أبريل 2019
From their website:
UK: (+44) 800 098 8019
USA and Canada: (+1) 800 358 1942
Italy: +39 06 8336 0561
France: +33 (0) 170371426
Spain: (+34) 900 838 432
Australia: (+61) 1 800 790 369
Ireland (Dublin-HQ): +353 (0) 1 541 4848
كُتب بتاريخ 4 أبريل 2019
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