Fat Tire Tours - Milan
Fat Tire Tours - Milan
5
جولات الطعام • رحلات خاصة • جولات مشاهدة المعالم • جولات ليلية • رحلات بالدراجات الكهربائية
طالع المزيد
09:00 ص - 08:00 م
الاثنين
09:00 ص - 08:00 م
الثلاثاء
09:00 ص - 08:00 م
الأربعاء
09:00 ص - 08:00 م
الخميس
09:00 ص - 08:00 م
الجمعة
09:00 ص - 08:00 م
السبت
09:00 ص - 08:00 م
الأحد
09:00 ص - 08:00 م
عرض كامل
Fat Tire Tours - Milan
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عرض الخيارات5.0
1,065 تعليق
ممتاز
948
جيد جدًا
84
متوسط
20
سيئ
3
سيئ جدًا
10
Marci R
24 مساهمة
زوجان • أغسطس 2023
Daniele, the tour guide, led a thoroughly interesting tour of the city center of Milan. We used this company in Paris in 2010 and was just as satisfied, as we particularly enjoy using Segways as a means of sight seeing. Daniele gave us a fine amount of scenery and history and has an engaging personality and perfect English. Highly recommend!
تعليق عن: Milan Segway Tour
كُتب بتاريخ 3 سبتمبر 2023
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Andreas T
مساهمتيْن
Eine Klasse Tour mit einer fabelhaften Guide. Sehr aufschlussreich und interessant. Genau die richtige Einführung in Geschichte der Stadt. Jederzeit empfehlenswert!
تعليق عن: Milan Segway Tour
كُتب بتاريخ 25 أغسطس 2023
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Madhu N
فيلادلفيا, بنسيلفانيا36 مساهمة
العائلة • أغسطس 2023
Our guide, Sylvia, was exceptional! We were a group of 8 and Sylvia spent enough time with every individual until one was comfortable riding the Segway. The tour itself was phenomenal as we got to see the city of Milan and its gems from a resident’s eyes. We had great fun riding and exploring the city this way. Sylvia added the new district to extend the tour and we all enjoyed it thoroughly.
تعليق عن: Milan Segway Tour
كُتب بتاريخ 23 أغسطس 2023
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laurajalali
لندن, UK7 مساهمات
زوجان • أغسطس 2023
Really fun and different way to experience the new Milan! We had a great guide and the segways were very easy to use.
تعليق عن: Milan Segway Tour by Night
كُتب بتاريخ 12 أغسطس 2023
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Nico
مساهمة
أغسطس 2023
Gids Paola was zeer vriendelijk en enthousiast, ze wist onze zoon, mijn vrouw en mij binnen 15 minuten de kneepjes van de Segway te leren. Na het oefenen gingen wij door de straten van Milaan. Tijdens de tour van drie uur gingen wij langs diverse bezienswaardigheden waar wij met veel enthousiasme van Paola informatie kregen. Bovendien hield zij de mensen in de drukke winkelstraten op afstand. Het was zo ontspannen en leuk dat de tijd voorbijvloog, Segway tour door Milaan met Fat Tire Tours is zeker een aanrader!
تعليق عن: Milan Segway Tour
كُتب بتاريخ 9 أغسطس 2023
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Jane W
مساهمة
العائلة • يونيو 2023
Paola is a great guide and it was a really insightful tour of a wonderful landmark monument. Thanks Paola!
تعليق عن: Skip-the-Line Milan Duomo Underground and Terrace Small-Group Tour
كُتب بتاريخ 29 يوليو 2023
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Maureen S
مساهمتيْن
We took a chance on this tour, and it really paid off. My husband and I got the hang of the Segway quickly, and we were off to enjoy the north side of Milan. I would recommend anyone as a great combination of fun and learning about Milan. Thank you Luigi!
تعليق عن: Milan Segway Tour by Night
كُتب بتاريخ 29 يوليو 2023
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Noel O
مساهمتيْن
I don't normally post negative reviews, but I believe this situation merits sharing to help prevent similar frustrations for other users. This review is not about the tour itself—which my family and I were not able to participate in—but about the misleading information provided during the purchase process.
When booking the Milan Segway tour, the description explicitly stated that it was suitable for "families with children aged over 11." For context, we are a family of six, and our youngest child is 11. We even took a similar Segway tour in Valencia two years prior, where our then 9-year-old son could participate without issue.
However, when we arrived for the tour, the operators denied service to my 11-year-old son, claiming that the terms and conditions specify a minimum age of 16—a detail I was able to confirm only later. I respect businesses having rules, but I take issue with misleading information, especially when it's so blatant.
At this point, it's unclear whether the responsibility for this misrepresentation lies with TripAdvisor or Fat Tire Tours. Nevertheless, it's evident that one (or both) parties provided inaccurate information, and, disappointingly, it appears no one is prepared to own up to this.
The solutions offered were far from satisfactory: 1) Exclude our youngest son, or 2) Have him follow the tour on a bicycle. Neither option was acceptable to us, leading us to forfeit the tour—a decision that couldn't be reversed as we hadn't canceled 24 hours in advance.
Even after presenting the misleading tour description to the operator—who kindly reported it to their supervisor—their stance remained unchanged. They continued to deny the service, citing the 16-year-old age limit in the detailed terms and conditions, and overlooking the confusing description that seems to invite 11-year-olds.
The bottom line: I spent $555 USD on a tour that my family and I never got to enjoy, and it seems unlikely that a fair resolution will be offered.
Having used TripAdvisor multiple times, my trust in the platform's reliability has been seriously undermined following this experience.
When booking the Milan Segway tour, the description explicitly stated that it was suitable for "families with children aged over 11." For context, we are a family of six, and our youngest child is 11. We even took a similar Segway tour in Valencia two years prior, where our then 9-year-old son could participate without issue.
However, when we arrived for the tour, the operators denied service to my 11-year-old son, claiming that the terms and conditions specify a minimum age of 16—a detail I was able to confirm only later. I respect businesses having rules, but I take issue with misleading information, especially when it's so blatant.
At this point, it's unclear whether the responsibility for this misrepresentation lies with TripAdvisor or Fat Tire Tours. Nevertheless, it's evident that one (or both) parties provided inaccurate information, and, disappointingly, it appears no one is prepared to own up to this.
The solutions offered were far from satisfactory: 1) Exclude our youngest son, or 2) Have him follow the tour on a bicycle. Neither option was acceptable to us, leading us to forfeit the tour—a decision that couldn't be reversed as we hadn't canceled 24 hours in advance.
Even after presenting the misleading tour description to the operator—who kindly reported it to their supervisor—their stance remained unchanged. They continued to deny the service, citing the 16-year-old age limit in the detailed terms and conditions, and overlooking the confusing description that seems to invite 11-year-olds.
The bottom line: I spent $555 USD on a tour that my family and I never got to enjoy, and it seems unlikely that a fair resolution will be offered.
Having used TripAdvisor multiple times, my trust in the platform's reliability has been seriously undermined following this experience.
تعليق عن: Milan Segway Tour
كُتب بتاريخ 13 يوليو 2023
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Liam_FTT
Hi Noel, I'm sincerely sorry for the confusion caused by TripAdvisor and for the disappointing effect it had on your time in Milan.
Here in Italy, the legal age for riding a Segway is 16 years old, that is why as a company we have to strictly adhere to this policy. It has been this way in Italy for at least the last 6 years.
TripAdvisor does not allow us to write our own descriptions for the tours of ours that they resell, they use a team of copywriters who consider the text as a form of promotion. From time to time they rewrite the descriptions and they do not notify us when they are doing this. It seems that in this case they wrote some completely false information about the age limit on Segway tours in Italy. They have subsequently removed the offending text, but they won't take responsibility for the situation.
All I can say to you and anyone reading, is please consider booking your tours directly with the tour operator. In most cases you will receive more clear information, more personal service and a more seamless journey from booking to enjoying the tour by cutting out the middle-man.
Once again, I'm sorry about the disappointment, I hope that you get a chance to experience one of our tours in future.
كُتب بتاريخ 18 يوليو 2023
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Hannah Y
مساهمة
Sylvia led a very fun tour which showed us all the major sights in Milan. As we had more time she showed us around another district which was interesting. The four of us were the only ones on the trip so it was lovely chatting to her at the stops.
تعليق عن: Milan Segway Tour
كُتب بتاريخ 13 يوليو 2023
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Stephanie O
مساهمتيْن
Totally awesome!!!! Antonio De Luca is the very best tour guide! Very patient and kind. Took his time teaching us how to ride the segues and how to navigate the different roads and terrains. Also very knowledgeable about the monuments and districts. I would recommend 1000%!
تعليق عن: Milan Segway Tour
كُتب بتاريخ 9 يوليو 2023
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Rahma_Shahbahai
المملكة العربية السعودية
can my y.o kid join us?
Liam Rogers
فلورنسا, إيطاليا25 مساهمة
The Segway is appropriate for virtually anyone, but if your child is younger than 16 years of age, he/she will have to be a minimum of 140 cm (4,6 ft) of height and over 40 kilos (90 pounds) of weight.
kisslover
برشلونة, إسبانيا148 مساهمة
Hacen algun tour en Español?
Los niños de 13 años pueden ir en Segway?
Si no hemos ido nunca es facil de aprender?
Gracias
Liam Rogers
فلورنسا, إيطاليا25 مساهمة
Hola, si queréis hacer un tour en español, nosotros podemos organizarlo en forma privada y si los niños respectan los requisitos de peso y altura, no hay algún problema para montar el Segway.
Por favor háganos saber por email dónde y cuando está iteresado en hacer el tour para que podamos controlar la disponibilidad.
Shira E
إيلات, إسرائيل
אנחנו משפחה של 10 אנשים. רציתי לדעת כמה יעלה לנו הסיור על הסגווי וכמה זמן הסיור.
Liam Rogers
فلورنسا, إيطاليا25 مساهمة
Hello Eilat,
thanks for your question and sorry for the late reply. Yes, we can arrange a Milan segway tour for your family of 10 people. we have available the 2-hour tour at 50€ per person and the 3-hour tour at the special price of 60€. The tour start at 9.30am and 2.30pm every day. If you have children with you they must be over 12 years old, heavier than 45kg and taller than 1.45cm. if you have other questions please contact us again.
thanks!
Federica
mikeborn
ميامي بيتش, فلوريدا3 مساهمات
i need a walking tour for my group for April 29, can you please contact me or provide some contact email ? thanks , Murat
Liam Rogers
فلورنسا, إيطاليا25 مساهمة
Hi Murat, we do not have your contacts, so please search Italy Segway Tours on Google and contact us by email or by phone as soon as you can. Best regards Claudio
raffaella l
Magenta, إيطاليا3 مساهمات
Sono interessata ad un tour di milano per 4 persone: 2 adulti e due bambini ( 9 e 12 anni). Devono salire con noi adulti? Il costo?
Grazie
Liam Rogers
فلورنسا, إيطاليا25 مساهمة
Ciao Raffaella, purtroppo 9 e 12 anni sono troppo piccoli per usare Segway. Mi diapice
LouMass2811
سيدني, أستراليا5 مساهمات
Hi, my youngest will be 12. We have a segway at home that has no handles - she is very coordinated. I know that she will be able to control it and ride it properly. However I do not want to book for the 4 of us if she is not allowed to ride. Please let me know. Thanks, Louise
Liam Rogers
فلورنسا, إيطاليا25 مساهمة
Hallo Louise, the segway is appropriate for virtually anyone with a minimum of 145 cm (4,75 ft) of height and over 40 kilos (90 pounds) of weight. If your daughter fits the conditions we will be happy meeting you in Milan! Thank you for answering, we are here for further questions,Claudio
deebee16
بروكلين, نيويوركمساهمة
Hi, do you make stops to enter attractions (such as the churches) on the tour? or is the tour purely riding on segways?
Liam Rogers
فلورنسا, إيطاليا25 مساهمة
The Segway Tour is a sightseeing tour, we do not visit the inside of monuments.
Mallika_Singapore
Singapore, null, Singapore9 مساهمات
Hi I am 52 years old and have not done a Segway ride before. Do you think I would be able to manage this? I do not know how to ride bicycles too. We are a family of 5 so would the tour only be consisting of us and the guide in December? Would it be very cold to do the night Segway tour?
Liam Rogers
فلورنسا, إيطاليا25 مساهمة
Hi, even though the Segway is very easy to drive riders must have the ability to make motions such as climbing and descending stairs without assistance. The Segway also is not appropriate for those weighing under 90 pounds (40 kilos) or over 265 pounds (120 kilos). December is one of the chillier months in Italy, the average temperature in Rome is 50°F but during the night it is 40°F. Days are at their shortest, so don't expect the sun to shine high long after 4 in the afternoon.