Klados Travel
4.5
الرحلات النهارية • جولات أثرية • رحلات بالحافلة • جولات مشاهدة المعالم • رحلات بالقوارب
طالع المزيد
10:00 ص - 08:00 م
الاثنين
10:00 ص - 08:00 م
الثلاثاء
10:00 ص - 08:00 م
الأربعاء
10:00 ص - 08:00 م
الخميس
10:00 ص - 08:00 م
الجمعة
10:00 ص - 08:00 م
السبت
10:00 ص - 08:00 م
الأحد
10:00 ص - 08:00 م
عرض كامل
4.5
435 تعليق
ممتاز
338
جيد جدًا
42
متوسط
16
سيئ
10
سيئ جدًا
29
Varpu V
هلسينكي, فنلندامساهمتيْن
العائلة • أكتوبر 2022
We received very unfriendly service from the company's representatives.
This company does not care about the customer.
This company does not care about the customer.
كُتب بتاريخ 24 أكتوبر 2022
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stancamax
Evreux, فرنسا411 مساهمة
زوجان • سبتمبر 2022
Avons réservés sur le conseil de notre hôtel Klados travel. Cette excursion au total pour un couple car aller /retour + bateau + accès randonné Samaria 94 euros . La compagnie nous a pris devant l hôtel matinal . Accueil sympathique de l hôtesse avec des explications en toutes les langues sur le parcours de car. Organisation parfaite jusqu au retour merci
كُتب بتاريخ 28 سبتمبر 2022
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Sylvie C
25 مساهمة
الأصدقاء • سبتمبر 2022
Christine referente à la résidence Amnissos nous a présenté mais survendu les excursions que nous avions choisi. De plus, le sourire est de mise pour vendre, mais un autre jour pour lui faire part de notre avis, moins sympathique.
كُتب بتاريخ 10 سبتمبر 2022
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Rambler
Newcastle upon Tyne, UK530 مساهمة
زوجان • يوليو 2022
We were staying in Rethymno Old Town and so didn’t have a car. We booked a trip with Klados to see the rest of Crete. The tour took in various points along the south coast. For a full day out - it was a reasonable price with interesting stop offs.
The coach picked up at 3 points before setting off - and that’s where the trouble started because we were the last pick up. Despite booking two tickets as a married couple, there’s no seat allocation and so we spent the entire day sitting several rows apart. My own seat has to be the worst on the bus - centre back row !
Now, the tour itself was fine. Our guide was superb and she used all her diplomatic skills to persuade other passengers to swop seats for us but nobody would.
It’s an inevitable occurrence if Klados continue to book such trips to 100% capacity. All you need is a solo traveler or an odd numbered group and that’s it. No matter how good the views are, if you’re not seated with you family - it’s wasted money.
The coach picked up at 3 points before setting off - and that’s where the trouble started because we were the last pick up. Despite booking two tickets as a married couple, there’s no seat allocation and so we spent the entire day sitting several rows apart. My own seat has to be the worst on the bus - centre back row !
Now, the tour itself was fine. Our guide was superb and she used all her diplomatic skills to persuade other passengers to swop seats for us but nobody would.
It’s an inevitable occurrence if Klados continue to book such trips to 100% capacity. All you need is a solo traveler or an odd numbered group and that’s it. No matter how good the views are, if you’re not seated with you family - it’s wasted money.
كُتب بتاريخ 19 يوليو 2022
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Phil W
مساهمتيْن
مايو 2022
I found Klados Travel on Google , I will never look back on my trip at first I was unsure about booking ,after a reassuring phone calls with Aha . I booked a sole trip with them I will never look back, the help and assistance was second to none on a 1 on 1 booking .they give 100-percent focus on you the customer the help and going the extra mile for you finding out information on what to want and need for your trip to be successful and memorable I wish I could score them more then 5 star excellent
I like thank them for all the help and what they did for me in Crete
ευχαριστώ
I like thank them for all the help and what they did for me in Crete
ευχαριστώ
كُتب بتاريخ 21 يونيو 2022
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Tim P
3 مساهمات
أكتوبر 2021
We used Klados Travel for 2 excursions. Elafonnisi Beach and Samaria Gorge. We booked just up from the Rethymno Villages Hotel with a lovely lady rep by the name of "Nana". She was very friendly, spoke good English and was very informative ensuring that we had and understood all the information regarding the booking. The guides on the coaches were excellent too with a good sense of humour. Great service all round.
كُتب بتاريخ 16 أكتوبر 2021
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Giorgos Z
مساهمة
أغسطس 2021
Highly recommended professional !!! Everything was above our expectations !!! Great people, great places , great deal !!!
كُتب بتاريخ 24 سبتمبر 2021
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Léa D
Begard, فرنسا13 مساهمة
زوجان • أغسطس 2021
Excursion à Balos à la journée géniale !
Organisation au top ! Guide formidable qui prend le temps de tout expliquer en toutes les langues ! Présent avec nous durant toute la journée pour répondre à toutes nos questions
Et l’endroit est vraiment magnifique , c’est à faire !!
Je recommande !!
Organisation au top ! Guide formidable qui prend le temps de tout expliquer en toutes les langues ! Présent avec nous durant toute la journée pour répondre à toutes nos questions
Et l’endroit est vraiment magnifique , c’est à faire !!
Je recommande !!
كُتب بتاريخ 6 أغسطس 2021
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ALAN CAN
مساهمة
يوليو 2021
Leider sind auch wir dem gleichnamigen Unternehmen Klados Panagiotis, Travel Agency, mit dem Reisebus im Emblem (statt den 3 Palmen bei Klados) auf den Leim gegangen.
Wir freuten uns auf den vielversprechenden Ausflug nach Elafonissi. Eine rothaarige, deutschsprachige Reiseleiterin hat uns, einem Paar mit 2 Kleinkindern, beim Begrüssen in harschem Tonfall verboten, unsere Taschen mit zu den Sitzplätzen im Bus zu nehmen, Essen sei im Bus sowieso nicht erlaubt. Dass 2 Kinder unter 4 auf dem Weg Hunger bekommen könnten, war für sie unverständlich, dies hätten wir uns vorher überlegen müssen. Dies gelte auch fort die Notdurft, wegen Kindern lasse sie sicher nicht 50 Personen warten.
Sie verweigerte die Mitnahme in den Bus, stieg ein und deutete dem Fahrer an, loszufahren. Dies, während mein Mann und ich noch im Buseingang standen. Der Busfahrer liess die Tür schliessen, unsere Hände und Füsse noch am Eingang, der Bus war schon am Rollen. Unser 3 Jähriger fing bei diesem Anblick an, zu schreien und weinte unerbittlich. Bis heute hat er Angst, ein Auto oder einen Bus zu besteigen, aus Angst, wir liessen ihn allein.
Als der Bus dann doch anhielt, verlangten wir sofort unser Geld zurück, was diese kommentarlos herausgaben, bevor sie wegfuhren.
Als wir den Vorfall bei der Firma Klados Panagiotis Travel Agency meldeten, sicherte uns die griechische Angestellte, die uns die Tour verkauft hatte, zu, den Chef darüber zu informieren. Am nächsten Tag hiess es, der Chef melde sich bei uns, wenn er Zeit finde. 2 Tage später war der Chef nicht mal für seine Mitarbeiterin telefonisch erreichbar... Auch der Name dieser Reiseleiterin wurde uns bis heut vorenthalten, es könnte sich um die in anderen negativen Berichten vorkommende rothaarige Barbara handeln.
Wir sind schockiert und fassungslos ob so viel Unflexibilität, Unfreundlichkeit und Kinderfeindlichkeit, alles in allem ein unseriöses Unternehmen.
Wir freuten uns auf den vielversprechenden Ausflug nach Elafonissi. Eine rothaarige, deutschsprachige Reiseleiterin hat uns, einem Paar mit 2 Kleinkindern, beim Begrüssen in harschem Tonfall verboten, unsere Taschen mit zu den Sitzplätzen im Bus zu nehmen, Essen sei im Bus sowieso nicht erlaubt. Dass 2 Kinder unter 4 auf dem Weg Hunger bekommen könnten, war für sie unverständlich, dies hätten wir uns vorher überlegen müssen. Dies gelte auch fort die Notdurft, wegen Kindern lasse sie sicher nicht 50 Personen warten.
Sie verweigerte die Mitnahme in den Bus, stieg ein und deutete dem Fahrer an, loszufahren. Dies, während mein Mann und ich noch im Buseingang standen. Der Busfahrer liess die Tür schliessen, unsere Hände und Füsse noch am Eingang, der Bus war schon am Rollen. Unser 3 Jähriger fing bei diesem Anblick an, zu schreien und weinte unerbittlich. Bis heute hat er Angst, ein Auto oder einen Bus zu besteigen, aus Angst, wir liessen ihn allein.
Als der Bus dann doch anhielt, verlangten wir sofort unser Geld zurück, was diese kommentarlos herausgaben, bevor sie wegfuhren.
Als wir den Vorfall bei der Firma Klados Panagiotis Travel Agency meldeten, sicherte uns die griechische Angestellte, die uns die Tour verkauft hatte, zu, den Chef darüber zu informieren. Am nächsten Tag hiess es, der Chef melde sich bei uns, wenn er Zeit finde. 2 Tage später war der Chef nicht mal für seine Mitarbeiterin telefonisch erreichbar... Auch der Name dieser Reiseleiterin wurde uns bis heut vorenthalten, es könnte sich um die in anderen negativen Berichten vorkommende rothaarige Barbara handeln.
Wir sind schockiert und fassungslos ob so viel Unflexibilität, Unfreundlichkeit und Kinderfeindlichkeit, alles in allem ein unseriöses Unternehmen.
كُتب بتاريخ 4 أغسطس 2021
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Sarah D
مساهمة
يوليو 2021
We were not very happy with our excursion to the Imbros gorge. Although we asked several questions in the travel agency before booking, the answers appeared to deviate from the reality.
1. We asked how much time was foreseen to do the hike. Although we are avid hikers, we are also photographers. We asked and were assured that there was 3,5 - 4 hours foreseen which should leave ample time to do the hike at ease whilst taking photos. The reality was that we had to do the hike in 3 hours (during a heatwave). Approximately halfway during the hike, Ingrid met us angrily to say we were too slow. Although we can appreciate that a group excursion should meet the needs of all, the tone in which this was said (and especially the way it was said in Dutch later on like we are stupid and do not understand English) is not something I consider suitable for the hospitality sector. For us, this was a holiday too.
Then we were given the option to not join to Sfakia for a swim in the sea and be picked up on the way back. This was deemed a suitable alternative, although in my opinion this alternative should have been given at the start and not halfway through when you have seen the best part of the gorge.
2. We asked on beforehand as well whether this was suitable for people with a heartcondition or other health issues as we know the Samaria gorge is not. We were assured it was a family friendly hike, suitable for children and for people with health issues. During the busride we were informed that it was not suitable. My travel partner has serious heart issues and especially when we rushed the second part of the hike to meet the set time went extremely over his limits. This would be a family friendly excursion suitable for people with health issues when given ample time to complete the hike (or the needed information to do the hike without the swimming on beforehand and not halfway through).
3. When I made a remark on the way back about not being satisfied, the response we received basically pointed at only our fault and responsibility. Even for small things like pointing out that the time to finish was indicated at 5h30 when we were dropped off at 3h40, it was said that everyone else still needed to sit one hour on the bus, which is fair but not our problem and also not an argument to not give at least half an hour more to finish the hike.
Although I did not appreciate the way Ingrid spoke to us and treated us, I do want to finish on a positive note and say that she seems to have a lot of knowledge to share about Crete and its nature.
I am sure many people will have had a good experience with this travel agency, but I would highly recommend clearer communication on beforehand instead of trying to sell tours to then have unhappy customers.
1. We asked how much time was foreseen to do the hike. Although we are avid hikers, we are also photographers. We asked and were assured that there was 3,5 - 4 hours foreseen which should leave ample time to do the hike at ease whilst taking photos. The reality was that we had to do the hike in 3 hours (during a heatwave). Approximately halfway during the hike, Ingrid met us angrily to say we were too slow. Although we can appreciate that a group excursion should meet the needs of all, the tone in which this was said (and especially the way it was said in Dutch later on like we are stupid and do not understand English) is not something I consider suitable for the hospitality sector. For us, this was a holiday too.
Then we were given the option to not join to Sfakia for a swim in the sea and be picked up on the way back. This was deemed a suitable alternative, although in my opinion this alternative should have been given at the start and not halfway through when you have seen the best part of the gorge.
2. We asked on beforehand as well whether this was suitable for people with a heartcondition or other health issues as we know the Samaria gorge is not. We were assured it was a family friendly hike, suitable for children and for people with health issues. During the busride we were informed that it was not suitable. My travel partner has serious heart issues and especially when we rushed the second part of the hike to meet the set time went extremely over his limits. This would be a family friendly excursion suitable for people with health issues when given ample time to complete the hike (or the needed information to do the hike without the swimming on beforehand and not halfway through).
3. When I made a remark on the way back about not being satisfied, the response we received basically pointed at only our fault and responsibility. Even for small things like pointing out that the time to finish was indicated at 5h30 when we were dropped off at 3h40, it was said that everyone else still needed to sit one hour on the bus, which is fair but not our problem and also not an argument to not give at least half an hour more to finish the hike.
Although I did not appreciate the way Ingrid spoke to us and treated us, I do want to finish on a positive note and say that she seems to have a lot of knowledge to share about Crete and its nature.
I am sure many people will have had a good experience with this travel agency, but I would highly recommend clearer communication on beforehand instead of trying to sell tours to then have unhappy customers.
كُتب بتاريخ 4 أغسطس 2021
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jjjjjjjj
Hythe, UK59 مساهمة
Hello, Could you please tell us which of your offices would be best for us to visit when we come to Crete in a few weeks time? We are staying at the Blue Sea Apartments, which is in Velouchioti Ari and I can't wait to book several trips with your company. Thank you.
Dear Guest,
The nearest official office to the hotel Blue Sea is just 2 minutes walking along the beach, direction Rethymno center (from your hotel you start walking on left). You will recognize our office on the big corner with many blue and white pots arround the office with flowers, huge windows and inside the our famouse blue-white Santorini sofa. Office is open every day from 9 am till 10 pm. Address is: 1 Ari Velouchioti Street & Eleftherias. Our collegaues Ana & Lefti would be happy to welcome you!
We are looking forward to meeting you soon!!!
Hallo,
Kunnen wij al excursies boeken voor de aankomst in Rethymnon? Als we boeken op locatie, zijn er excursies misschien al vol geboekt.
Dear Geeke,
Thank you for showing your interest to join us. We advise to visit our official office upon your arrival so together we can find which trip fits to you the most and you will get immediately full program of all our trips. On that way we can also solve all potential misunderstandings. Fast booking can lead to the wrong decisions often, so no reason for stress. :)
All our official offices are in recognized blue-white design with the famous Santorini blue-white sofa. In case if you inform us about your accomodation we can provide you with the address of the nearest official office to you.
Klados Travel Team
Sonia P
Puck, بولندا3 مساهمات
Jaki jest koszt wycieczki na Lagunę Balos Gramavosa Czy odbieracie chętnych z okolic Rethymno hotel Golden Beach
Thank you for your interest! We would like to invite you to our nearest official office to provide you there personally with all the necessary information concerning possible ways to visit Balos. Our experience shows that this is the best way to find out which trips suit best your interests and to avoid misunderstandings during the booking process.
For a first impression you may already have a look on our website where you will find basic information about the trips including both and Balos-Falassarna that is exculsivly organized by our company and Balos-Gramvousa.
We do pick up from Rethymno area what includes Golden Beach hotel. Just opposite and right from your hotel you will find our official office in recognized blue-white interior and with the blue-white Santorini sofa.
Klados Travel Team
Pudy
نورويتش, UK134 مساهمة
We are staying at Aquila Porto on 18 June, if we wait til we are there to book tours, will there be plenty of availability? As I see we cannot book in advance via TA. Thank you.
Dear Pudy,
Thank you for contacting us! We always prefer to have a personal meeting with our clients so we can provide them with all neccessary information and by this to help to make their own decision. The only important is how many days you stay in Rethymno and what trip you wish to make - some of trips we organize only once per week and if you stay only a week then it could be a question to reserve in advance or not.
We are opening a new branch office just next to your hotel. As you start walking from your hotel to the centar of old town, you will recognize in blue-white decor our official office and our colleagues Maria or Elina will be there to help you.
We hope you find this answer helpful. Please, do not hesitate to contact us for more details.
Klados Travel Team
Kjersti E
بيرجن, النرويج6 مساهمات
Hello? Where are your office in rethymnon?
Please, be careful to enter the OFFICIAL Klados Travel office that is in blue-white interior with blue-white Santorini sofa.
IMPORTANT: We do not have any office in old town.
In Rethymno we have ONLY 2 official offices:
The first office is opposite to the entrane of Marina, 16 Sofokle Venizelou Street.
The second office is on the beach road, down from Minos hotel and supermarket Chalkiadakis.
In Missiria area we have official office down from restaurant Sofia's grill and nearby Coco Mat mattress shop.
In Adelianos Kampos we have 2 offices, on the start and in the end of resort area, all offices in blue-white interior with blue-white Santorini sofa. One office is opposite to the hotel Aquila Rithymna Beach, under Orion studios and the second is nearby hotel Edem, opposite to the hotel Kathrin Beach.
Again to point out, please, be careful to enter the OFFICIAL office - Klados Travel logo with Sun and Three Palm Trees.
Thank you!!
Klados Travel Team
thomoll
كولشستر, UK10 مساهمات
Hello. Will you be running all of the excursions shown on your website during September please, and which ones will run from Rethymnon? Thank you
Hello from Rethymno! :) All the excursions from our program are available from May till November except if weather conditions do not allow us to realize some of the tours. We arrange tours with pick ups ONLY from Rethymno. Let us know where will you stay and we will provide you with the location of the nearest OFFICIAL office so you will not fell in the trap of many with similar name.
All the best!
Klados Travel Team
Cocohoho
113 مساهمة
Bonjour, j'aurais voulu savoir si les guides parlaient un peu français ? :)
Dear Cocohoho,
Our colleagues are fluent on many languages, including French. We provide live guiding in the bus on English and German, not more than 2 languages in order to KEEP quality of information. If necessary, we give more explanation personally on additional language.
We invite you to visit us in one of official offices and we will be able to help you more. If you let us know where will you stay, we will send you the location of the nearest official office to you.
Hoping this was enough helpful!
Martha N
4 مساهمات
Hi Klados travel i sent my request via your website, your email is not working, at least with me.
Need your confirmation for booking:
-Samaria Gorge easy way-3km for Sunday Aug 5 with a front seat to talk to the guide in French.
- Falassarna and Balos: for Thursday August 9.
I will be coming with my 11 year old daughter Sophie. Please send me the confirmation.
Martha N.
Dear Martha, unfortunately, due to the bad experience from the past (people reserve and NEVER appear) we cannot arrange any booking, especially not over TripAdvisor. Trip to Samaria gorge is serious and we have to speak and to check if you can join us (appropriate shoes, walking experience, walking in the sun, etc.). Moreover, we do not recommend if you arrive so early in the morning to go just few hours after to Samaria gorge, after all the night travelling to do walking we find as not good idea at all. Be so kind and visit us in office in 16th Sofokle Venizelou Street, opposite to the entrance of Marina in Rethymno. Please, be careful to find OFFICIAL office and not to fall into the trap of similar names (plenty in old town). Our colleague Yianna will welcome you and together with you will find the best suitable trips for the following days.
All the best wishes,
Klados Travel Team
Martha N
4 مساهمات
Hello to visit Samaria Gorge we would like a French guide. do you provide one? please advise
Martha
Dear Martha, Thank you for your request! All our tours are guided bilingual (in English and in German). On Sundays trips to Samaria we have a guide who speaks French as well and we can arrange front seat while booking so our guide can explain to you in French what you did not understand well. We hope that this can help! All the best wishes, Klados Travel Team
joestla
Chalon-sur-Saone, فرنسا37 مساهمة
Bonjour de France, je vais séjourner avec mon fils à l'hôtel Bali Paradise à Bali. Proposez vous une journée à Santorin au départ de notre hôtel et à quel tarif ? (j'ai réalisée il y a quelques années et en aéroglisseur; je ne souhaite pas y aller plusieurs jours...Quelles autres excursions et à quel prix ? Merci d'avance, cordialement, Jocelyne
Dear Ms/Mr,
We find the personal advisory in one of our official office as very good way to be well informed, so client can make the best decision what trips would be the best to attend..
Except of answering on questions what trip and how much there are many important details that professional travel agent has to share with you or to inform you about so there will not be any misunderstandings while you are already on the trip.
We would be happy to welcome you in our official offices in Rethymno!
Klados Travel Team