‪Klados Travel‬
‪الرحلات النهارية‬ • ‪جولات أثرية‬ • ‪رحلات بالحافلة‬ • ‪جولات مشاهدة المعالم‬ • ‪رحلات بالقوارب‬
طالع المزيد
‪10:00 ص - 08:00 م‬
الاثنين
10:00 ص - 08:00 م
الثلاثاء
10:00 ص - 08:00 م
الأربعاء
10:00 ص - 08:00 م
الخميس
10:00 ص - 08:00 م
الجمعة
10:00 ص - 08:00 م
السبت
10:00 ص - 08:00 م
الأحد
10:00 ص - 08:00 م
نبذة
‪ريثيمنو، ‪Rethymnon Prefecture‬، اليونان‬

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‪Klados Travel‬
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4.5
435 تعليق
ممتاز
‪338‬
جيد جدًا
‪42‬
متوسط
‪16‬
سيئ
‪10‬
سيئ جدًا
‪29‬

Varpu V
هلسينكي, فنلندامساهمتيْن
العائلة • ‪أكتوبر 2022‬
‪We received very unfriendly service from the company's representatives.

This company does not care about the customer.‬
كُتب بتاريخ 24 أكتوبر 2022
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stancamax
‪Evreux‬, فرنسا411 مساهمة
زوجان • ‪سبتمبر 2022‬
‪Avons réservés sur le conseil de notre hôtel Klados travel. Cette excursion au total pour un couple car aller /retour + bateau + accès randonné Samaria 94 euros . La compagnie nous a pris devant l hôtel matinal . Accueil sympathique de l hôtesse avec des explications en toutes les langues sur le parcours de car. Organisation parfaite jusqu au retour merci‬
كُتب بتاريخ 28 سبتمبر 2022
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Sylvie C
25 مساهمة
الأصدقاء • ‪سبتمبر 2022‬
‪Christine referente à la résidence Amnissos nous a présenté mais survendu les excursions que nous avions choisi. De plus, le sourire est de mise pour vendre, mais un autre jour pour lui faire part de notre avis, moins sympathique.‬
كُتب بتاريخ 10 سبتمبر 2022
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Rambler
‪Newcastle upon Tyne‬, UK530 مساهمة
زوجان • ‪يوليو 2022‬
‪We were staying in Rethymno Old Town and so didn’t have a car. We booked a trip with Klados to see the rest of Crete. The tour took in various points along the south coast. For a full day out - it was a reasonable price with interesting stop offs.
The coach picked up at 3 points before setting off - and that’s where the trouble started because we were the last pick up. Despite booking two tickets as a married couple, there’s no seat allocation and so we spent the entire day sitting several rows apart. My own seat has to be the worst on the bus - centre back row !
Now, the tour itself was fine. Our guide was superb and she used all her diplomatic skills to persuade other passengers to swop seats for us but nobody would.
It’s an inevitable occurrence if Klados continue to book such trips to 100% capacity. All you need is a solo traveler or an odd numbered group and that’s it. No matter how good the views are, if you’re not seated with you family - it’s wasted money.‬
كُتب بتاريخ 19 يوليو 2022
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Phil W
مساهمتيْن
‪مايو 2022‬
‪I found Klados Travel on Google , I will never look back on my trip at first I was unsure about booking ,after a reassuring phone calls with Aha . I booked a sole trip with them I will never look back, the help and assistance was second to none on a 1 on 1 booking .they give 100-percent focus on you the customer the help and going the extra mile for you finding out information on what to want and need for your trip to be successful and memorable I wish I could score them more then 5 star excellent
I like thank them for all the help and what they did for me in Crete
ευχαριστώ‬
كُتب بتاريخ 21 يونيو 2022
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Tim P
3 مساهمات
‪أكتوبر 2021‬
‪We used Klados Travel for 2 excursions. Elafonnisi Beach and Samaria Gorge. We booked just up from the Rethymno Villages Hotel with a lovely lady rep by the name of "Nana". She was very friendly, spoke good English and was very informative ensuring that we had and understood all the information regarding the booking. The guides on the coaches were excellent too with a good sense of humour. Great service all round.‬
كُتب بتاريخ 16 أكتوبر 2021
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Giorgos Z
مساهمة
‪أغسطس 2021‬
‪Highly recommended professional !!! Everything was above our expectations !!! Great people, great places , great deal !!!‬
كُتب بتاريخ 24 سبتمبر 2021
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Léa D
‪Begard‬, فرنسا13 مساهمة
زوجان • ‪أغسطس 2021‬
‪Excursion à Balos à la journée géniale !
Organisation au top ! Guide formidable qui prend le temps de tout expliquer en toutes les langues ! Présent avec nous durant toute la journée pour répondre à toutes nos questions
Et l’endroit est vraiment magnifique , c’est à faire !!

Je recommande !!‬
كُتب بتاريخ 6 أغسطس 2021
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ALAN CAN
مساهمة
‪يوليو 2021‬
‪Leider sind auch wir dem gleichnamigen Unternehmen Klados Panagiotis, Travel Agency, mit dem Reisebus im Emblem (statt den 3 Palmen bei Klados) auf den Leim gegangen.

Wir freuten uns auf den vielversprechenden Ausflug nach Elafonissi. Eine rothaarige, deutschsprachige Reiseleiterin hat uns, einem Paar mit 2 Kleinkindern, beim Begrüssen in harschem Tonfall verboten, unsere Taschen mit zu den Sitzplätzen im Bus zu nehmen, Essen sei im Bus sowieso nicht erlaubt. Dass 2 Kinder unter 4 auf dem Weg Hunger bekommen könnten, war für sie unverständlich, dies hätten wir uns vorher überlegen müssen. Dies gelte auch fort die Notdurft, wegen Kindern lasse sie sicher nicht 50 Personen warten.

Sie verweigerte die Mitnahme in den Bus, stieg ein und deutete dem Fahrer an, loszufahren. Dies, während mein Mann und ich noch im Buseingang standen. Der Busfahrer liess die Tür schliessen, unsere Hände und Füsse noch am Eingang, der Bus war schon am Rollen. Unser 3 Jähriger fing bei diesem Anblick an, zu schreien und weinte unerbittlich. Bis heute hat er Angst, ein Auto oder einen Bus zu besteigen, aus Angst, wir liessen ihn allein.

Als der Bus dann doch anhielt, verlangten wir sofort unser Geld zurück, was diese kommentarlos herausgaben, bevor sie wegfuhren.

Als wir den Vorfall bei der Firma Klados Panagiotis Travel Agency meldeten, sicherte uns die griechische Angestellte, die uns die Tour verkauft hatte, zu, den Chef darüber zu informieren. Am nächsten Tag hiess es, der Chef melde sich bei uns, wenn er Zeit finde. 2 Tage später war der Chef nicht mal für seine Mitarbeiterin telefonisch erreichbar... Auch der Name dieser Reiseleiterin wurde uns bis heut vorenthalten, es könnte sich um die in anderen negativen Berichten vorkommende rothaarige Barbara handeln.

Wir sind schockiert und fassungslos ob so viel Unflexibilität, Unfreundlichkeit und Kinderfeindlichkeit, alles in allem ein unseriöses Unternehmen.‬
كُتب بتاريخ 4 أغسطس 2021
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Sarah D
مساهمة
‪يوليو 2021‬
‪We were not very happy with our excursion to the Imbros gorge. Although we asked several questions in the travel agency before booking, the answers appeared to deviate from the reality.
1. We asked how much time was foreseen to do the hike. Although we are avid hikers, we are also photographers. We asked and were assured that there was 3,5 - 4 hours foreseen which should leave ample time to do the hike at ease whilst taking photos. The reality was that we had to do the hike in 3 hours (during a heatwave). Approximately halfway during the hike, Ingrid met us angrily to say we were too slow. Although we can appreciate that a group excursion should meet the needs of all, the tone in which this was said (and especially the way it was said in Dutch later on like we are stupid and do not understand English) is not something I consider suitable for the hospitality sector. For us, this was a holiday too.
Then we were given the option to not join to Sfakia for a swim in the sea and be picked up on the way back. This was deemed a suitable alternative, although in my opinion this alternative should have been given at the start and not halfway through when you have seen the best part of the gorge.
2. We asked on beforehand as well whether this was suitable for people with a heartcondition or other health issues as we know the Samaria gorge is not. We were assured it was a family friendly hike, suitable for children and for people with health issues. During the busride we were informed that it was not suitable. My travel partner has serious heart issues and especially when we rushed the second part of the hike to meet the set time went extremely over his limits. This would be a family friendly excursion suitable for people with health issues when given ample time to complete the hike (or the needed information to do the hike without the swimming on beforehand and not halfway through).
3. When I made a remark on the way back about not being satisfied, the response we received basically pointed at only our fault and responsibility. Even for small things like pointing out that the time to finish was indicated at 5h30 when we were dropped off at 3h40, it was said that everyone else still needed to sit one hour on the bus, which is fair but not our problem and also not an argument to not give at least half an hour more to finish the hike.
Although I did not appreciate the way Ingrid spoke to us and treated us, I do want to finish on a positive note and say that she seems to have a lot of knowledge to share about Crete and its nature.

I am sure many people will have had a good experience with this travel agency, but I would highly recommend clearer communication on beforehand instead of trying to sell tours to then have unhappy customers.‬
كُتب بتاريخ 4 أغسطس 2021
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