‪Reel Cinemas‬

تعليقات حول - ‪Reel Cinemas‬, ‪Halesowen‬

‪دور سينما‬
طالع المزيد
اكتب تعليقًا
نبذة
المدة المقترحة
ساعتان - 3 ساعات
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المطاعم
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4.0
67 تعليق
ممتاز
‪26‬
جيد جدًا
‪22‬
متوسط
‪10‬
سيئ
‪2‬
سيئ جدًا
‪7‬

raymond a
برمنجهام, UKمساهمة
العائلة • يونيو 2022
‪Parking is a nightmare, screen tiny, poor picture quality and movie played far too quietly, especially as people were talking all the way through it and in and out of their seats. Perhaps I'm just used to the luxury of cineworld, but this cinema is absolutely dire in comparison.. I guess you get what you pay for.‬
كُتب بتاريخ 19 يونيو 2022
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jon-t-w
برمنجهام, UK37 مساهمة
زوجان • أكتوبر 2021
‪We booked tickets for the 1930 showing but then called to rearrange them for the 5pm showing. On arrival I was being served I explained that I called earlier to swap the tickets and can they tell me the new seats, at which point the bloke snapped 'just check your email', I explained I was not sent an updated mail at which point he looked totally put out as he was having to look on the computer at the updated seat numbers.

Whilst he was doing a family walked in with drinks which were from McDonald's, a lady who was serving shouted across the lobby 'you can't take that in', the lady replied she had in the past, at which point the employee rolled her eyes and said 'nope, as I said you can't take it in' and huffed. Once the family went outside she turned to her colleague who was still working out where we were supposed to sit and said 'unbelievable what do they think they have come here for a party or something, I'm not having that, I'll go out the back and see where they have parked to check they are not going to sneak them in'.

Wow. Unbelievable poor service, appreciate if things can't be bought in but you know slagging off customers in from of other customers 🤷🏻‍♂️.

Anyway eventually we were given seats in screen two, we went in and say down (after asking a lady to vacate 'our seats'), after a couple of minutes it became apparent he had sent us to our original booking seats! Whilst speaking of screen two, I should note there was a dreadful damp smell in there, had it been the correct screen we wouldn't have stayed anyway.

We left that screen and went back out to ask once again where we were supposed to be seated, no apology nothing. Eventually we were sent to the correct viewing, in regards to that we had an isle seat sat beneath a spotlight, I can't believe that the lights are supposed to be that bright, appreciate they need to light the Isle but you may have week shone a torch in my face.

Overall a dreadful expedience, appreciate the ticket cost is relatively cheap but part the but extra get a bit extra (note to self!).

Quite frankly the worst cinema experience we have ever had in regards to facilities and, more importantly dreadfully poor service.

👎🏻‬
كُتب بتاريخ 3 أكتوبر 2021
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kirenjit k
المملكة المتحدة5 مساهمات
مايو 2021
‪Great local cinema which should be supported showing films very reasonably priced - a hit for us!! If you go before 1pm it's only £2.50 kids watched Peter Rabbit and loved it ‬
كُتب بتاريخ 31 مايو 2021
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Alanna
تشيستر, UK94 مساهمة
الأصدقاء • سبتمبر 2020
‪Went for a Sunday afternoon treat after a walk. Social distancing was excellent (we were the only people in the 1 o'clock showing) and Sandra and Julie were very friendly and helpful. Will be back!‬
كُتب بتاريخ 20 سبتمبر 2020
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wendi h
برمنجهام, UK40 مساهمة
فبراير 2020
‪live locally and been several times in past, always with children.I have always thought the cinema was cold and the pic and mix stale.But staff? what has happened to the staff?booked online for 15 cert, children 15 and 17, informed by staff they i needed to show id, i had none and had never had this problem before.Child was asked DOB but still disbelieved,2 female staff were like a double act, debating between themselves as to whether or not to allow admittance.Eventually after a heated conversation, the staff printed off tickets for kids to watch film but before handing them over i was told by one that she considered me rude and decided not to allow entry after all.I was told they could give a voucher for next time!!!! oh did i mention, there is no where topark apart from bottom of used to be car park with a million ankle breaking pot holes.Give it a miss!!!‬
كُتب بتاريخ 10 فبراير 2020
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lorraine b
‪Oldbury‬, UK22 مساهمة
زوجان • ديسمبر 2019
‪Booked tickets online . No disabled parking at all. Access via a very steep hill from car park. Only to find the screen was up stairs. Asked if there was a disabled lift stood no.No help at all I said it was disgusting that there was no disabled access and was told by Darren there was in the downstairs screens. Not really very good when the film u booked is up 3 flights of stairs. I struggled up to the first floor to find yet more stairs! I was exhausted and very out of breath by the time i took my cramped seat. NEVER AGAIN i will travel further in future for comfort‬
كُتب بتاريخ 30 ديسمبر 2019
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Darren H
لندن, UK72 مساهمة
أكتوبر 2019
‪Great Cinema with Really Good Priced Tickets, Very Polite Staff, Very Friendly, Great Screens & Comfortable Seats, Very Impressed, Looking forward to Returning, Thank You to Everyone :)‬
كُتب بتاريخ 4 أكتوبر 2019
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JanetPotter
برمنجهام, UK14 مساهمة
سبتمبر 2019
‪Comfortable seats, clear screen vision, good sound. The price was very reasonable. Noticed a few toilets. To get to theatre one you have to climb 3. Flights of stairs. If you are disabled or cannot manage this be sure to check if there is a lift (did not see one).
Will certainly go again‬
كُتب بتاريخ 14 سبتمبر 2019
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ehunt51
‪Halesowen‬, UK3 مساهمات
العائلة • مارس 2019
‪Great cinema now had refurb has comfort seating and toilets lot better too, cheaper than some of the larger chains.‬
كُتب بتاريخ 6 أغسطس 2019
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Ambs
‪Halesowen‬, UK7 مساهمات
زوجان • أبريل 2019
‪Much better now it’s had a refurbish!
Staff were very friends and there was a wide selection of food and drinks available‬
كُتب بتاريخ 4 يونيو 2019
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