Hi danielf249, The clouds really can derail plans here, that is for sure. We are glad you made your way to our museum, though! We like to think it is the next best thing. ;) Thank you for spending some of your time with us, and we hope that we can help you out with your next hunt if you´re ever in the neighborhood. Happy travels! Grelli

Hæ hæ BetsyAT! So glad that you managed to visit the camera booth! Having a chance to get your settings ready before a hunt is key, and maybe our biggest advice. Thank you for taking the time to visit us- and we hope you got some great shots! Takk! Grelli

Hi egbg00698, Sounds like you got to try out the photo booth! That is one of our favorite new toys in the exhibit. We are always adding on new things- how many people did you trick with the photo? ;) We are also glad to hear that you had a good time during your visit, and that our staff was helpful. They have a lot of great aurora tips and stories that they love to share with fellow enthusiasts. And thanks also for spreading the word- booking on our website or picking up a marked coupon flyer in hotels and information centers can get you a discount- check it out! Takk! Grelli

Hæ hæ Freedom723163! Thank you so much for this kind message. We love hearing about the experiences of our guests, and we are so glad that you enjoyed your time with us. We hope you beat your postcards home! ;) Happy travels! Grelli

Hæ hæ Dilip! We are so glad to hear that you saw some lights! It can definitely be a time consuming and surprising hunt depending on conditions, that is for sure. Sounds like you got lucky though! Thanks for letting us know about your experience, and happy travels in the future! Takk Grelli

Hæ hæ rmarien! Thank you for the informative review! We have recently renovated and added a few things, so if you´re ever in the neighborhood you´ll have to stop by and let us know what you think. As far as the camera direction, I am sorry to hear that you were not able to get that from the guide on your tour. Our own museum staff are always available to answer questions, but of course during the evening they are typically posted outside of the exhibition, in order to assist any visiting tours groups. We will certainly take your experience to heart for future planning, as we don´t want anyone to miss out on some camera aid. Thank you again for letting us know. Happy travels! Grelli

Hæ hæ 416ChrisS! It is great to hear that you enjoyed your time with us. I am glad that you got to take advantage of the reduced rate- and also that you found our staff helpful. They love meeting fellow aurora enthusiasts and globetrotters, so it is always an excitement to see who stops by. Thank you for letting us know about your experience, we appreciate your support. Happy travels! Grelli

Hi Traveler758115! January definitely gave us some wild weather this year! We are glad you managed to find us. We may be the only aurora that is not impacted by inclement weather, haha. Our aurora hunting staff also are not big fans of cloudy days either, so they enjoy meeting fellow light seekers when those days do come about. We love that you had a good time, and we wish you many happy travels. Thanks again for sharing your experience with us. Takk! Grelli

Hello Niall, Thanks for taking the time for writing about your visit. We are sorry to hear that your experience did not meet the expectations, and especially surprised to read that you did not receive the personal service and assistance we proud ourselves of providing our guests with (and so often mentioned in the reviews). Is it possible that your visit took place on one of those incredibly stormy winter days we had to endure last winter? Of course that does not justify the experience, but, us being a small institution, we are well aware that on extraordinarily busy days - as oftentimes very stormy days can be - our staff deals with hundreds of visitors in few hours and we do not always have the chance of providing each and every single guest with a truly personalised service. That might also be the case with our contents - especially our hands-on, interactive features, which are best enjoyed during quiet hours. Still, it saddens us to know we could not guarantee for you a successful visit, and would be grateful if you had any suggestions on how to improve. We are currently working on renovating our Center for the next, post covid-19 season, so any constructive feedback is indeed welcome. Thank you for your time, stay safe!

Hi Zeryx, Thanks for your feedback! Evenings are indeed a great time to visit our center, as we are open until 9pm everyday and that is when our visitors really can enjoy a quiet, unhurried experience. Especially the cinema, isn't it relaxing to end a busy day spent travelling around by just sitting (or laying down, for those unafraid of falling asleep!) warmly in front of some mesmerising northern lights? Hope you had a lovely time stay in Iceland, safe travels!