Leisure Club and Spa at Macdonald Cardrona Hotel
Leisure Club and Spa at Macdonald Cardrona Hotel
Leisure Club and Spa at Macdonald Cardrona Hotel
4
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العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
نصنف هذه المطاعم ومعالم الجذب من خلال موازنة التعليقات التي يتم الحصول عليها من أعضائنا مع مدى قربها من هذا الموقع.
معالم الجذب
32 على بُعد 10 كيلومترات
4.0
139 تعليق
ممتاز
56
جيد جدًا
44
متوسط
18
سيئ
10
سيئ جدًا
11
Edinburgh Gal
14 مساهمة
الأصدقاء • أكتوبر 2024
We booked a spa day at the Cardrona via spa breaks. It looked like a really good deal with use of the facilities all day, 2 treatments and afternoon tea all for under £100 per person. I have to say we were extremely disappointed. When we arrived at the spa around 10.30am we were directed to the changing rooms. They were grotty, outdated and there was a leak in the ceiling dripping onto the floor making it very slippery and wet. When we went to use the pool we found there was an aqua aerobics class on. There was very loud music and no room for us in the pool. There was also very little room around the side of the pool for us, not that we would have sat there as the thumping music was not relaxing at all. There was only a sauna and steam room and no Jacuzzi. We had to hang around for 45 minutes waiting for the class to finish. If the lady at the spa reception had mentioned there was a class on we would’ve gone for a walk around the grounds instead. The pool was cold and again grotty and outdated.
We went for our afternoon tea at 12.30. We were the only ones in the restaurant and they did not seat us at any of the tables by the window with the view of the gold course. The restaurant lacked atmosphere. When our afternoon tea arrived the waiter dumped it on the table and didn’t even take time to explain what everything was. The afternoon tea was average at best. I was appalled to find one of the finger sandwiches had been made from the crust of a loaf of shop bought bread (see photo). It was obvious that most items were shop bought and it was very disappointing.
The treatments at the spa were lovely and the girls were very nice. It’s just a shame the rest of the experience was so disappointing. I don’t think the hotel should advertise a ‘spa day’ as really it’s just a hotel with a pool and separate spa. It was not relaxing atmosphere, it did not feel like a spa. Now we understand why it seemed like such a good deal. Don’t waste your money, pay more to go somewhere else with better facilities and better food!
We went for our afternoon tea at 12.30. We were the only ones in the restaurant and they did not seat us at any of the tables by the window with the view of the gold course. The restaurant lacked atmosphere. When our afternoon tea arrived the waiter dumped it on the table and didn’t even take time to explain what everything was. The afternoon tea was average at best. I was appalled to find one of the finger sandwiches had been made from the crust of a loaf of shop bought bread (see photo). It was obvious that most items were shop bought and it was very disappointing.
The treatments at the spa were lovely and the girls were very nice. It’s just a shame the rest of the experience was so disappointing. I don’t think the hotel should advertise a ‘spa day’ as really it’s just a hotel with a pool and separate spa. It was not relaxing atmosphere, it did not feel like a spa. Now we understand why it seemed like such a good deal. Don’t waste your money, pay more to go somewhere else with better facilities and better food!
كُتب بتاريخ 21 أكتوبر 2024
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shenanigans
إدنبرة, UK133 مساهمة
الأصدقاء • أكتوبر 2024
Booked the all day spa experience
Unfortunately only a pool , sauna and Steam room .. noisy boilers at pool side not very relaxing and a long day to wait for treatments.
Treatment was lovely very nice therapists and the lady in reception at spa was lovely friendly much better than restaurant/ reception staff..
I would use the treatments again although nothing else in this hotel is worth rating
Unfortunately only a pool , sauna and Steam room .. noisy boilers at pool side not very relaxing and a long day to wait for treatments.
Treatment was lovely very nice therapists and the lady in reception at spa was lovely friendly much better than restaurant/ reception staff..
I would use the treatments again although nothing else in this hotel is worth rating
كُتب بتاريخ 8 أكتوبر 2024
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chloeparkerlakes
كندال, UK11 مساهمة
زوجان • سبتمبر 2024
We visited mid-week and was pleasantly surprised by how busy the place was for a Tuesday.. the staff were amazing regardless!
We had a late dinner and booked the table for 8.30 but it was still pretty lively due to a big table. This large group were pretty rowdy but the staff managed it so well and it didn't ruin the experience.
The food was incredible - I particular enjoyed the Indian side of the menu!
What I must say though is how incredible and attentive the staff were. Despite the large group and some guests who were unnecessarily rude, they were incredibly professional and kind. They're a credit to the the MacDonald group.
In particular, Sergei was amazing. He such an asset! 10/10 would come back.
We had a late dinner and booked the table for 8.30 but it was still pretty lively due to a big table. This large group were pretty rowdy but the staff managed it so well and it didn't ruin the experience.
The food was incredible - I particular enjoyed the Indian side of the menu!
What I must say though is how incredible and attentive the staff were. Despite the large group and some guests who were unnecessarily rude, they were incredibly professional and kind. They're a credit to the the MacDonald group.
In particular, Sergei was amazing. He such an asset! 10/10 would come back.
كُتب بتاريخ 10 سبتمبر 2024
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Lorraine
جلاسكو, UKمساهمة
العائلة • يونيو 2024
Just had an amazing 2 nights at the Macdonald Cardrona hotel. The food was excellent - over the stay, as part of the package we chose, we had dinner on one night, afternoon tea the next day and breakfast both mornings, all of which was first class. The package also included a 55 minute treatment. All the staff we met from reception, the restaurant, housekeeping and the spa were very attentive and friendly and looked after us exceptionally well. The location is ideal for a few days of unwinding. Although the hotel was full, it didn’t feel busy or noisy and I easily relaxed. We stayed in one of the patio rooms which overlooked the golf course. It was a large and airy room with all the amenities you need and being able to step outside the patio doors and enjoy the views added to our relaxing stay.
Our stay at the hotel was topped off with our visits to the spa. Special mention of Beatriz, who manages the spa, whose smile and infectious energy was a delight. Our patio room was on the same floor as the spa and we saw Beatriz every time we went out. What a special person Beatriz is and we are very grateful for how much Beatriz did to ensure we had the best experience. Huge thanks to Hannah, the wonderful therapist I had and whose magic hands sent me into the land of bliss for 2 hours. My sister also had 2 hours of amazing treatments with Olhia. Looking to go back asap! I would wholeheartedly recommend the Cardrona Hotel but make sure you book in for a few treatments at the spa. I would suggest that you book the treatments at the time you book your stay as the spa is very popular and slots go quickly.
Our stay at the hotel was topped off with our visits to the spa. Special mention of Beatriz, who manages the spa, whose smile and infectious energy was a delight. Our patio room was on the same floor as the spa and we saw Beatriz every time we went out. What a special person Beatriz is and we are very grateful for how much Beatriz did to ensure we had the best experience. Huge thanks to Hannah, the wonderful therapist I had and whose magic hands sent me into the land of bliss for 2 hours. My sister also had 2 hours of amazing treatments with Olhia. Looking to go back asap! I would wholeheartedly recommend the Cardrona Hotel but make sure you book in for a few treatments at the spa. I would suggest that you book the treatments at the time you book your stay as the spa is very popular and slots go quickly.
كُتب بتاريخ 24 يونيو 2024
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Purlieu_lady
Southampton, UK68 مساهمة
زوجان • مايو 2024
Stunning location but not a lot of kerb appeal. Spacious, attractive rooms, but were disappointed that our room service did not take place until 4pm on the middle day of our two night stay, and then was not done very well. We had a lovely ground floor room facing the golf course with it's own terrace and outdoor furniture. The problem with that was that the French doors to access this area were the only means of ventilating the room, which meant you could not leave them open at night for security reasons, and also because the curtains could not then be closed, as they opened inwards. Leisure facilities were good but the restaurant was mediocre at best. Service was fine if the head waiter was present, but not good on the morning he wasn't there. Dinner was very average but expensive. Continental breakfast buffet was OK, but again on the second morning items that ran out were not automatically replaced. The cooked breakfast buffet was pretty dire. Raw sausages, hard bacon floating in oily water and lumps of 'scrambled egg floating in creamy water. Hot items served on request included lumpy porridge (in a Scottish hotel?!) and a fried egg that was dripping in oil. The golf course was beautifully kept and looked amazing.
كُتب بتاريخ 1 يونيو 2024
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Robert A
مساهمة
الأصدقاء • يونيو 2023
Dated rooms do not go near if you have any food allergies don't have a clue.I have Ceolliac disease was cross contaminated ill for weeks no blame accepted by this group only got 1 round of 3 due to illness terrible experience.
كُتب بتاريخ 13 فبراير 2024
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Tartan1001
10 مساهمات
الأصدقاء • فبراير 2024
Had a fabulous time! Spa treatments were great and service at dinner was just brilliant. Food was delicious. Rooms very clean. Roxanne was first class in the restaurant
كُتب بتاريخ 11 فبراير 2024
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sharon g
مساهمة
الأصدقاء • يناير 2024
Our first port of call was the spa as our room wasn't ready so down we went the therapist at the spa were warm welcoming and so friendly putting me and my daughter at ease ... talking us through our treatments the rooms were warm clean ans the treatments were 100% a special mention th Olha (i do hope I have the young ladies name correct ) she was exceptional.
The polite knowledgeable waiting staff evening and morning were a breath of fresh air taking such pride in their work .
All the staff made our stay 200% warm and welcoming we will definitely be back
Thank you again
The polite knowledgeable waiting staff evening and morning were a breath of fresh air taking such pride in their work .
All the staff made our stay 200% warm and welcoming we will definitely be back
Thank you again
كُتب بتاريخ 16 يناير 2024
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Alan M
Bathgate, UKمساهمة
زوجان • يناير 2024
Was booked into the spa for 2 treatments each. Both had 25 massage and then one facial and one best foot forward
Caitlin was fantastic. Chatted and made me feel at ease and asked appropriate questions for the treatment.
As soon as the treatments started I felt I was in heaven. Oils used were at a perfect temperature. Her hands were like velvet and pressure was exactly what I asked for
Caitlin checked in with me throughout that all was fine
The facial was sublime. Not just a
Standard quick fix facial. Very attentive and showed great experience in the way products were applied and removed. The complimentary hand massage was a treatment on its own.
Cannot praise Caitlin enough
Also like to point out how welcoming he he other members of staff were as soon as we arrived
Caitlin was fantastic. Chatted and made me feel at ease and asked appropriate questions for the treatment.
As soon as the treatments started I felt I was in heaven. Oils used were at a perfect temperature. Her hands were like velvet and pressure was exactly what I asked for
Caitlin checked in with me throughout that all was fine
The facial was sublime. Not just a
Standard quick fix facial. Very attentive and showed great experience in the way products were applied and removed. The complimentary hand massage was a treatment on its own.
Cannot praise Caitlin enough
Also like to point out how welcoming he he other members of staff were as soon as we arrived
كُتب بتاريخ 14 يناير 2024
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KCrobo
aberdeen41 مساهمة
زوجان • ديسمبر 2023
After an “out of the blue” cancer diagnosis in November, my lovely husband treated me to a 3 night spa break at The Cardrona Hotel for my Xmas. On route we got stuck around Forfar, not passable due to the flooding from Storm Gerrit. We landed up having to check into another hotel. We called Cardrona to let them know our situation and SPA BREAKS whom my husband booked the package through. SPA BREAKS were aware of our unfortunate problem but we never heard a peep back from them. They just said it’s up to the hotel to help you out!!!
On arrival a lovely receptionist Nicky was on desk. She had stated she had talked to my husband day before and knew the situation. Nicky sorted us out with a lovely room and organised for us to still have that 3 night stay we had paid for. Again still no reply from spa breaks to this day.
Anyway, we had a Fabulous stay, the food was amazing, the afternoon tea, and especially the spa treatments. Olga? was fantastic as I had her for both my treatments, very professional. My husband loved his too. One of our treatments was pushed forward a day which was ABSOLUTELY no problem with us as we were just loving the relaxation on the grounds. The beautiful head beautician (didn’t get her name, Spanish possibly) left us a gift for being understanding. How lovely xx and no need. I really can’t recommend this hotel enough, it definitely comes down to their staff. A mix of young locals and well traveled staff. Great mix x
I truly couldn’t state everyone’s name but Max was a gentleman and the Hungarian night shift guy who ran upstairs to get stuff that was empty on his arrival.
Also the very professional guy that was on in restaurant at weekend. Christ I wish I could name everyone, oh and the lovely manager with Spaniel dogs.
We just had a smashing time thanks to you all.
Only advice I could give to anyone is book direct with hotel. Third party’s were not there for us when needed.
Look forward to our next visit and recommend you guys ONE HUNDRED PERCENT.
Well done to everyone, you have a special place there. Xxxx
On arrival a lovely receptionist Nicky was on desk. She had stated she had talked to my husband day before and knew the situation. Nicky sorted us out with a lovely room and organised for us to still have that 3 night stay we had paid for. Again still no reply from spa breaks to this day.
Anyway, we had a Fabulous stay, the food was amazing, the afternoon tea, and especially the spa treatments. Olga? was fantastic as I had her for both my treatments, very professional. My husband loved his too. One of our treatments was pushed forward a day which was ABSOLUTELY no problem with us as we were just loving the relaxation on the grounds. The beautiful head beautician (didn’t get her name, Spanish possibly) left us a gift for being understanding. How lovely xx and no need. I really can’t recommend this hotel enough, it definitely comes down to their staff. A mix of young locals and well traveled staff. Great mix x
I truly couldn’t state everyone’s name but Max was a gentleman and the Hungarian night shift guy who ran upstairs to get stuff that was empty on his arrival.
Also the very professional guy that was on in restaurant at weekend. Christ I wish I could name everyone, oh and the lovely manager with Spaniel dogs.
We just had a smashing time thanks to you all.
Only advice I could give to anyone is book direct with hotel. Third party’s were not there for us when needed.
Look forward to our next visit and recommend you guys ONE HUNDRED PERCENT.
Well done to everyone, you have a special place there. Xxxx
كُتب بتاريخ 31 ديسمبر 2023
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Can you visit spa if not resident,and can you book massages?
كُتب بتاريخ 13 سبتمبر 2017
you can visit without being a resident
plenty offers around
كُتب بتاريخ 8 أكتوبر 2017
Does the leisure pool have steps in or a ladder. Very important as I have a broken ankle just now and am going this weekend. Thanks
كُتب بتاريخ 26 أبريل 2016
Sorry - I didn't use the pool. Give the hotel a call - the spa desk overlooks the pool, so I'm sure they will answer your question in an instant. I always found the staff there super helpful. Sorry I can't be of more help! The spa treatment I had was fabulous - maybe give that a go while you're there!
كُتب بتاريخ 27 أبريل 2016
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