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‪Thief Spa‬
‪10:00 ص - 07:00 م‬
الاثنين
10:00 ص - 07:00 م
الثلاثاء
10:00 ص - 07:00 م
الأربعاء
10:00 ص - 07:00 م
الخميس
10:00 ص - 07:00 م
الجمعة
10:00 ص - 07:00 م
السبت
10:00 ص - 07:00 م
الأحد
10:00 ص - 07:00 م
آراء الناس

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1,663 على بُعد 5 كيلومترات

4.0
4.0 من 5 دوائر52 تعليق
ممتاز
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جيد جدًا
‪12‬
متوسط
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سيئ
‪4‬
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‪4‬

تمت ترجمة هذه التعليقات آليًا من لغتها الأصلية.
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‪Joachim N‬
أنتاليا, تركيا14 مساهمة
4.0 من 5 دوائر
بمفردك • ‪يوليو 2024‬
‪I purchased the breakfast + access to SPA. The breakfast was amazing! Very nice products and nice ambience. The SPA is comfortable. They have a Finnish Sauna, and a Rhassoul (Turkish Sauna) where you can apply salt on your body, and clay in your face. There is a small pool with a nice ambience in the room. Both the Saunas holds hot temperatures, which is very nice. Reason why I did not give 5 stars is because the SPA dont have bigger sizes on the bathrobe, and purchased shorts. In addition, I was not able to find xl sizes for the slippers ,though those may be available. My recommendation to the SPA manager is to consider procuring a few sets of extra large bathrobes, as well as giving the option for guests to purchase shorts with 2XL and 3XL options. I am 197 cm tall, and weigh about 105 kg. Kind regards. Joachim‬
كُتب بتاريخ 22 يوليو 2024
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‪Jacob A‬
مساهمة
5.0 من 5 دوائر
زوجان • ‪يونيو 2024‬
‪Very good massage. We received good help in booking an appointment in advance as we had a gift card that was nearing its expiry date. Nice and clean premises, welcoming and pleasant counter, and the massage was fantastic! 5 out of 5!‬
كُتب بتاريخ 18 يونيو 2024
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‪Banffcityboy‬
بانف, كندا78 مساهمة
5.0 من 5 دوائر
زوجان • ‪فبراير 2024‬
‪Very nice experience. There was only 1 other person there so nice and quiet. Infinity pool was a lovely warm temperature, gorgeous sauna and steam. My massage was great, the ladies at reception were very smiley and helpful with skin care recommendations.‬
كُتب بتاريخ 15 فبراير 2024
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‪Jason Cordoba‬
‪West Sussex‬, UKمساهمتيْن
5.0 من 5 دوائر
بمفردك • ‪فبراير 2023‬
‪Great spacious room, very nice fluffy bed, nice views from the balcony …great dinner at hotel restaurant and loved the spa‬
كُتب بتاريخ 22 سبتمبر 2023
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‪Katie K‬
15 مساهمة
1.0 من 5 دوائر
الأصدقاء • ‪يناير 2023‬
‪I have been to high-end spas across the world, and I have never, ever been treated this badly.

To preface: I am a US size 20 pant size, with broad hips due to a connective tissue disorder. That said, I fit in a economy plane seat, I do not require a seat belt extender, etc. I am fat, but I am also within the expected range of sizes for a woman traveling to an international, luxury hotel/spa.

I had booked my hotel reservation with my Amex Platinum, which entitled myself and my mother with whom I was traveling to each receive a complimentary spa entry and $100 of spa credit.

Weeks ahead of our visit, I emailed the spa to reserve our spa entry, a Sunday night. They gave me a 90 minute time window. Great. We were coming in from the Arctic that day, and very much looking forward to the warmth and comfort of the spa. It seemed a little curious that I was not offered, say, an opportunity to book massages or other services when I booked my spa entry, but when I enquired, I was told I was all set. Great.

When we arrived, we took the special spa elevator from the hotel down to the spa. In the elevator there is a sign that says "grab your robes and come down to the spa!"

Weird, never had to bring my hotel robe to the spa before but okay, sure. When in Norway, we guessed. So we rushed back to the room, grabbed the robes, and headed down.

We met the girls at the reception desk who looked at us like we were crazy and issued us our spa robes, which were "better". They were not. They were thin, cheap, rough fabric, a far cry from thick soft luxurious robes we've had at other high end spas. The receptionist sent us down to the changing room with our robes and key cards for the lockers. My mother's key didn't work, so we ended up piling all of our stuff in one locker.

And that was when we discovered the issued robe did not fit me. At all. With a towel wrapped around my waist and constant pulling at the bosom, it was almost decent, but required constant vigilance to keep from flashing everyone. We headed upstairs, missing the baskets of spa sandals in the hallway, and asked a) where were the sands and b) could I please have another robe that fits?

And it was there that things took a turn from not-great to Very Bad.

No. I could not have a bigger robe. It was Sunday night, and they were all out, sorry. Laundry would be here tomorrow, but nowhere was there a larger robe to be found. The girls at the desk were rude and hostile, and profoundly unhelpful. They gave me a second robe they thought might be bigger. It was not. Nor were the robes we had brought from the room. Finally, after several go rounds of this, I noticed there was a large man nearby in a much nicer robe. Where did his robe come from, I asked? Oh! It came from the hotel next door. Okay, get me one of those, please.

So a call was made, and the (lovely, bewildered) manager of the hotel came over with a robe from the hotel's Nice Robe Vault, presumably.

Naturally, it did not fit either.

By this point, I'm feeling stressed and humiliated. (And lest you think that it's unreasonable to expect a garment to exist in my size, just a few days earlier, we had gone dogsledding elsewhere in Norway and the dogsledding guide had taken one look at me and handed me a snowsuit that fit me perfectly, no questions, no drama. And, to state the obvious, a snowsuit worn over several other layers of garments is a more complicated garment to fit than a spa robe worn over, at max, underpants.) Other spas have never had this problem.

And still, at no point had we been offered any services upon which to spend our $200 credit, I was not about to ask for more from the Mean Girls at the desk, and so we just went down to the spa. It was meh. A pool, some chairs, a sauna (which smelled amazing), and two dark steam rooms. We sat in one for a while, used the salt scrub and mud mask, and tried to relax after the drama at the desk. There was some mint ice tea. It was fine.

Eventually, we gave up, and went and got changed, and headed back to the hotel. As we were leaving, I asked if we could spend our $200 on products as we had not had the opportunity to receive services? No. Services only. Awesome. We were leaving the next morning.

I summoned my remaining dignity and headed next door to the hotel, where I explained my experience to the wonderful hotel manager (on duty?) who did everything in her power to take care of us, applied our $200 to dinner instead and sent us up to the restaurant. Five stars for her, her front desk colleagues, and the waitstaff at the restaurant. Zero for the Mean Girls at the spa, 1 for the spa itself, and I never received any treatments, so I can't speak to those.

The hotel and its restaurant are fabulous and will be reviewed separately, but the spa should be approached with caution, or not at all, especially if you are a larger traveler. ‬
كُتب بتاريخ 18 يناير 2023
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‪Patty G‬
لوس أنجلوس, كاليفورنيا31 مساهمة
4.0 من 5 دوائر
‪أكتوبر 2022‬
‪My rating would likely be lower had I only booked a massage treatment at the Thief Spa instead of a day pass. Even though the therapist was super nice, the massage was just average and not exactly what I was looking for. As I was staying at the most beautiful hotel I had ever stayed in, I had high expectations for the spa experience. Likewise, the ladies working the spa did not provide me with a towel, which I had to request later, but perhaps a more detailed explanation would help other visitors.‬
كُتب بتاريخ 7 أكتوبر 2022
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‪Alanna Z‬
6 مساهمات
4.0 من 5 دوائر
بمفردك • ‪مايو 2022‬
‪The Thief has luxurious hotel rooms perfect for a romantic getaway. The spa has nice facilities but the treatments were average.‬
كُتب بتاريخ 22 يوليو 2022
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‪Pollyj71‬
‪Bardou‬, فرنسا23 مساهمة
5.0 من 5 دوائر
زوجان • ‪نوفمبر 2021‬
‪Our visit to the spa was magical, thanks mostly to the attentiveness of the spa manager, Caroline. She explained all the amazing facilities and encouraged us to take a dip in the fjord. She even supervised this and took a tonne of amazing photos for us. Then she recommended a restaurant and even booked the table for us! Great service. The spa itself is beautiful with amazing facilities including a pool overlooking the fjord heated to 21°, sauna, Hamam and a variety of special showers. I had an expert massage from the lovely Hannah and overall it is probably the best spa I have ever been to.‬
كُتب بتاريخ 5 نوفمبر 2021
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‪Stine L‬
‪Sarpsborg‬, النرويج33 مساهمة
5.0 من 5 دوائر
زوجان • ‪فبراير 2021‬
‪Bestilte 25min klassisk rygg masarsje, beste 25min jeg har hatt ,de kunne sin jobb,rent ,pent og vennlige ansatte. Anbefales 😌‬
كُتب بتاريخ 19 فبراير 2021
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‪Jonas Berg‬
‪Lillestrom‬, النرويج1,150 مساهمة
4.0 من 5 دوائر
زوجان • ‪سبتمبر 2020‬
‪Her hadde de alt som man trenger og ønsker, selv om det er midt i byen. Og veldig god service og hyggelige ansatte.‬
كُتب بتاريخ 12 سبتمبر 2020
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عرض نتائج 1-10 من أصل 52
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