Bonkerz Fun Centre
Bonkerz Fun Centre
4.5
10:00 ص - 05:30 م
الاثنين
12:00 م - 06:00 م
الثلاثاء
12:00 م - 06:00 م
الأربعاء
12:00 م - 06:00 م
الجمعة
12:00 م - 06:00 م
السبت
10:00 ص - 05:30 م
الأحد
10:00 ص - 04:00 م
عرض كامل
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
219 على بُعد 5 كيلومترات
معالم الجذب
227 على بُعد 10 كيلومترات
4.5
229 تعليق
ممتاز
143
جيد جدًا
47
متوسط
23
سيئ
10
سيئ جدًا
6
Adam J
Colwyn Bay, UK30 مساهمة
العائلة • مايو 2023
Went as planned after booking online, booking process is extreme simple and easy to use, even if you don’t get on with the tech side of things.
Once there, we waited downstairs until the stairs were opened, checking in was simple, very polite staff member.
Facility is ok, could do with some more toilets given the place can get quite busy, but there may be others that I didn’t see (it’s highly likely).
After a while of thinking the polite, seemingly young member of staff was working alone, another staff member came out with a link hoody on and seemed to be extremely militant, I appreciate health and safety is paramount, but shouting across a busy play centre at young children, isn’t going to work, you need be approaching these kids and explaining things at their level.
Vending machine is a pain in the you know where, don’t really understand why everything can’t be sold from behind the counter.
All in all, the kids had fun but doubtful we’d go back
Once there, we waited downstairs until the stairs were opened, checking in was simple, very polite staff member.
Facility is ok, could do with some more toilets given the place can get quite busy, but there may be others that I didn’t see (it’s highly likely).
After a while of thinking the polite, seemingly young member of staff was working alone, another staff member came out with a link hoody on and seemed to be extremely militant, I appreciate health and safety is paramount, but shouting across a busy play centre at young children, isn’t going to work, you need be approaching these kids and explaining things at their level.
Vending machine is a pain in the you know where, don’t really understand why everything can’t be sold from behind the counter.
All in all, the kids had fun but doubtful we’d go back
كُتب بتاريخ 7 مايو 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
BCus21
ليدز, UK18 مساهمة
أبريل 2023
Relaxed but well organised play space and good value for money.
Welcoming staff, cafe selection limited but good value - and comfortable seating for adults with good view of children using play space.
Definitely recommend for families with under 7s looking for an activity to help them burn off energy in a safe space!
Welcoming staff, cafe selection limited but good value - and comfortable seating for adults with good view of children using play space.
Definitely recommend for families with under 7s looking for an activity to help them burn off energy in a safe space!
كُتب بتاريخ 11 أبريل 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Trip26067605573
مساهمة
بمفردك • أبريل 2023
Facilities are okay. None of the kids are watched and 3-4 kids going down the slide at the same time and the two staff were both at the front desk playing with their phones constantly. Floors were filthy around the table area. Won't be returning
كُتب بتاريخ 4 أبريل 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dirka
Conwy, UK8 مساهمات
العائلة • يناير 2023
Seeing the kids having fun and burning off energy whilst we enjoy a coffee and knowing they're safe is relaxing for us too.
It can get rather loud at times and cool in winter but is excellent value for mone.
We've been several times and we'll ll keep going until they grow out of it.
It can get rather loud at times and cool in winter but is excellent value for mone.
We've been several times and we'll ll keep going until they grow out of it.
كُتب بتاريخ 13 يناير 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Peter B
Prestatyn, Wales, United Kingdom52 مساهمة
العائلة • ديسمبر 2022
We took our 3 grandchildren who had lots of fun. However we thought the place was too cold, I had to leave my coat on and even put gloves on. My wife left her coat and gloves on too! We asked our 9 year old granddaughter her opinion a d she said she thought some of the equipment was a bit sharp and dangerous which she hurt her toe on! She also said it was smelly, and dirty.
She prefers the Nova Prestatyn.
She prefers the Nova Prestatyn.
كُتب بتاريخ 30 ديسمبر 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Bob B
4 مساهمات
نوفمبر 2022
Amazing place. I go regular with my Grand daughter.
The place is well organised and the toilets are always very clean.
Would recommend.
The place is well organised and the toilets are always very clean.
Would recommend.
كُتب بتاريخ 4 نوفمبر 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
MarthaJane0101
Bangor, UK198 مساهمة
أكتوبر 2022
Visited with our three year old grandson having pre-booked online. We thought it was excellent value for money. The staff were friendly, it was very-well organised with allocated seating. Drinks and snacks were reasonably priced and the equipment was in excellent condition with plenty to entertain our lively three year old. Well wortha visit.
كُتب بتاريخ 23 أكتوبر 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Ellie Hulme
مساهمتيْن
العائلة • أكتوبر 2022
We came for a birthday party for the lazer tag, our host Emily was absolutely amazing, really engaged with the kids and you could tell that she actually wanted to be there!!, we were able to have a really good laugh with her and honestly cannot sing her enough praise!!! will defo be coming again.
كُتب بتاريخ 5 أكتوبر 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
BecGav
لياندوندو, UK147 مساهمة
الأصدقاء • يوليو 2022
Decided to use bonkerz for our 8yr old daughter's birthday party. We booked the Friday evening laser tag booking.
Plenty of text correspondence from Bonkerz from pretty much the moment booking was made from liaising for how many were attending to asking what food we wanted for the kids- hot or cold food buffet- despite online and booking saying cold food. I queried this and confirmed with whoever was texting from Bonkerz that it would be hot food.
On arrival on the night we were met by Seren who was fantastic from start to finish and was amazing with the kids in keeping them entertained and having fun.
The food came out part way through the party and it was sandwiches, fruit sticks and doughnuts. The sandwich selection was ham, Nutella, primula cheese and jam. There was 10 fruit kebab sticks and 10 doughnuts (1 for each child attending). I queried why the cold food buffet and not hot as we were told and Seren did advise that they only cold food for the evening parties as kitchen closes and there is no one else in the building other than the party planner.
Kids ate the Nutella and Ham sandwiches but didn't touch the Primula or Jam, not sure whose kids do eat primula or jam sandwiches but am sure there are better options for party sandwiches (even proper grated cheese would've been better than soggy primula).
The evening was good and the kids did love the laser games and play.
A few days later I emailed the Manager (Gary), to say the kids had a great time, Seren was fab but we felt disappointed and let down by the cold food buffet and after 1 reply a few days later from him where he thanked me for the kind words regarding the party & Seren and also apologised for the disappointment with the food. I was asked to respond with proof I had been told we were having hot food which I did and I am now well over 2 weeks again without a response despite me following up again since.
Really disappointing customer service and yes the party is done and dusted but whoever responds to the texts for the parties clearly needs to be trained better with the understanding of what each party offers, and the manager could do with acknowledging emails that are following up enquiries that he has asked further about.
The party itself was good but the food really needs to be looked at as there are other ideas out there for sandwiches for kids and other bits you can add to the buffet, even some crisps!
Plenty of text correspondence from Bonkerz from pretty much the moment booking was made from liaising for how many were attending to asking what food we wanted for the kids- hot or cold food buffet- despite online and booking saying cold food. I queried this and confirmed with whoever was texting from Bonkerz that it would be hot food.
On arrival on the night we were met by Seren who was fantastic from start to finish and was amazing with the kids in keeping them entertained and having fun.
The food came out part way through the party and it was sandwiches, fruit sticks and doughnuts. The sandwich selection was ham, Nutella, primula cheese and jam. There was 10 fruit kebab sticks and 10 doughnuts (1 for each child attending). I queried why the cold food buffet and not hot as we were told and Seren did advise that they only cold food for the evening parties as kitchen closes and there is no one else in the building other than the party planner.
Kids ate the Nutella and Ham sandwiches but didn't touch the Primula or Jam, not sure whose kids do eat primula or jam sandwiches but am sure there are better options for party sandwiches (even proper grated cheese would've been better than soggy primula).
The evening was good and the kids did love the laser games and play.
A few days later I emailed the Manager (Gary), to say the kids had a great time, Seren was fab but we felt disappointed and let down by the cold food buffet and after 1 reply a few days later from him where he thanked me for the kind words regarding the party & Seren and also apologised for the disappointment with the food. I was asked to respond with proof I had been told we were having hot food which I did and I am now well over 2 weeks again without a response despite me following up again since.
Really disappointing customer service and yes the party is done and dusted but whoever responds to the texts for the parties clearly needs to be trained better with the understanding of what each party offers, and the manager could do with acknowledging emails that are following up enquiries that he has asked further about.
The party itself was good but the food really needs to be looked at as there are other ideas out there for sandwiches for kids and other bits you can add to the buffet, even some crisps!
كُتب بتاريخ 7 أغسطس 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Wayne
Rainham, UK66 مساهمة
يونيو 2022
We decided to let the kids run off a bit of steam at a soft play and as this was within walking distance of our accommodation, we decided to book up for a couple of hours. You choose a slot that suits, so we picked 10-11.30. Little cafe there is decent, reasonable priced teas and coffees and there's option for some light bites like toast, toasted tea cakes etc. Would definately recommend and come back to Bonkerz, staff were around but left you to it which was good.
كُتب بتاريخ 10 يونيو 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Fiona E
Dolgellau, Wales, United Kingdomمساهمة
Is there parking at bonkerz?
Kevskyblue
Queensferry, UK
No but plenty of off street parking
Stacy_Watkins
Burbage, UK166 مساهمة
Hi, is there much for 10 month old babies to do ?
Bonkerz F
Llandudno
Hi, we have an under 3's toddler area for the younger children. Th includes a ball vaccum, ball pit, small slide, giant puzzle etc.. Under 12 months have free entry which is more popular during term time mornings as this is out quietest time. Hope this helps
Courtney H
St. Asaph, UK5 مساهمات
is this attraction for 12 year olds as well as 10 month olds ???
Lyndarob
Old Colwyn, UK16 مساهمة
There is a big slide there and I do see older children there so you may get away with it but I would say 12 is probably the maximum age that kids would enjoy it at. X
