‪Border City Cycle Hire‬

تعليقات حول - ‪Border City Cycle Hire‬, ‪Carlisle‬

‪تأجير معدات‬
طالع المزيد
‪09:00 ص - 06:00 م‬
الاثنين
09:00 ص - 06:00 م
الثلاثاء
09:00 ص - 06:00 م
الأربعاء
09:00 ص - 06:00 م
الخميس
09:00 ص - 06:00 م
الجمعة
09:00 ص - 06:00 م
السبت
09:00 ص - 06:00 م
الأحد
09:00 ص - 06:00 م
نبذة
المدة المقترحة
أكثر من 3 ساعات
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المنطقة
أفضل الأماكن القريبة
المطاعم
240 على بُعد 5 كيلومترات
معالم الجذب
32 على بُعد 10 كيلومترات

5.0
32 تعليق
ممتاز
‪29‬
جيد جدًا
‪2‬
متوسط
‪0‬
سيئ
‪0‬
سيئ جدًا
‪1‬

Paul G. Leeds
Leedsمساهمتيْن
مارس 2022
‪An excellent day out!
Excellent value.
Clear Website with easy booking.
Very helpful, informative, and friendly.
Good quality bikes in good repair (helmets thrown in).
Prompt delivery to the centre of Carlisle (Castle Car Park).
The route was well planned, along quiet roads and cycle paths - Mike had clearly reconnoitred it himself.
Thoroughly recommended - we'll be back!
Thanks Mike.‬
كُتب بتاريخ 29 أبريل 2022
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Thank you for your lovely review! I'm really pleased that you enjoyed the Eden Valley Route and also that you appreciated & heeded the advice I offered. A real pleasure meeting you both and hopefully see you again if you visit Carlisle in the future.
كُتب بتاريخ 3 مايو 2022
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Sharon M
مساهمة
الأصدقاء • سبتمبر 2021
‪Absolutely superb service from checking the bikes and helmets suited us to collecting the bikes in Bowness on Solway - including giving us a lift back to Carlisle Station. Nothing was too much trouble. I cannot recommend enough‬
كُتب بتاريخ 6 سبتمبر 2021
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Thank you Sharon - It was a delight meeting you both. I'm really pleased that you were able to experience the cycling aspect, as well as the walking one. I loved your observation regarding the 'best way to complete the final leg' of the East to West journey :-) and I do hope that the ankle that you twisted during your walk is feeling better? Take care - Mike
كُتب بتاريخ 23 سبتمبر 2021
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Ian P
3 مساهمات
بمفردك • يونيو 2021
‪Went on bike trip along Hadrian's wall. Beautiful countryside with good bike paths. Bike was well maintained. Mike is extremely knowledgeable, helpful and very friendly!‬
كُتب بتاريخ 26 يونيو 2021
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Thank you Ian. Well done for packing so much into just 2 days - I was really pleased that you took the 'South Tyne Trail' through to Alston, along the route of the old railway line... the view from and of Lambley Viaduct is worth the trip alone! Take care and looking forward to helping you with your exploration again soon hopefully. - Mike
كُتب بتاريخ 23 سبتمبر 2021
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Fay H
Cannock, England, United Kingdom3 مساهمات
مايو 2018
‪Using Border City Cycle Hire is not only about hiring a bike. It's about route and terrain advice / It's about a professional approach to hire arrangements / It's about knowledgeable help about cycling / It's about being reliable and on time upon delivery and collection / it's about contacting a company and finding a friend.‬
كُتب بتاريخ 14 يونيو 2018
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You have actually left me speechless...that's gotta be a first! :-) - thank you so much for the review and the lovely comments. You were a joy to work with, your excellent organisation and attention to detail was the key to your successful journey across Hadrian's Wall - all I had to do was turn up on time ;-) Look forward to seeing you again.. Mike K
كُتب بتاريخ 16 يونيو 2018
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Penelope F
مساهمة
الأصدقاء • مارس 2018
‪The bikes were in good condition and the service in particular was excellent......and it is easy to see why. Mike is one of the friendliest, most kindhearted men you might ever meet. His passion was infectious, as was his knowledge and suggestions to travel in the area. He travelled to meet us and was very quick to respond.
I really appreciated the helpful suggestions he gave to my friend, who was learning how to cycle. Highly recommended.‬
كُتب بتاريخ 6 أبريل 2018
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Wow! :-).. well, if I'm Morpheus then you must be 'Trinity' and N could be 'Switch'? ;-) Thank you so much for your kind words and such a brilliant review - let me know if 'Switch' needs another session to increase her confidence on two wheels? She is such a confident young woman already, so I know it won't take long - Msg or email me before making any future bookings and I'll sort out a beginner and tutor discount code for you. Cheers! Mike (#Morpheus) :-D
كُتب بتاريخ 8 أبريل 2018
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Wikigirl
Burlington, Vermont, United States39 مساهمة
زوجان • مارس 2018
‪Mike runs a fabulous business. We wanted to do some cycling around a few Hadrian’s Wall sites, and Mike not only provided bikes, but was incredibly helpful and quickly responsive with route suggestions.

The bikes are cheap but sturdy, perfect for the terrain, and well maintained. The helmets are well fitting and in great shape. Mike provided tons of info by email in advance, as well as when he met us at our hotel to size and rent bikes. He also gave us good sight seeing and food recommendations in town, train info, and a little local color. Although in theory, much of the Hadrian’s Wall info is available from guidebooks and other sources, I couldn’t really get my head around it until our discussions with Mike.

I also forgot to mention, he tailored pick up and drop off times to our preferences, as I suspect he does for others.

A delightful experience overall. ‬
كُتب بتاريخ 31 مارس 2018
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Thank you for that excellent review! I really enjoyed meeting you both and pleased that I was able to help make your visit to Hadrian's Wall and 'The Great Border City' - Carlisle, a success :-) Glad you liked the restaurant and sight-seeing suggestions too! - Carlisle is one of those 'Hidden Gem' City's. Let's hope the new Airport just 5 miles out of the city centre that is opening in June this year will help others find us more easily - Love to welcome you back if you fancy another jolly on two wheels out and about in our stunningly beautiful countryside. Kindest regards Mike.
كُتب بتاريخ 7 أبريل 2018
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oiwi3000
أوكسفوردشاير, UKمساهمة
الأصدقاء • سبتمبر 2017
‪Our cycling adventure began with Mike going above and beyond the call of duty by brainstorming with us about routes via email, and providing local feedback on our ideas about cycle routes, things to see, and places to stay. Hiring and collecting the bikes was easy, Mike even met us at the train station. The cycling adventure itself was good fun, and spectacular. I would recommend Mike and work with him again in a second - mike is the man.‬
كُتب بتاريخ 28 سبتمبر 2017
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Thank you for your lovely comments, for visiting us in Carlisle and also exploring Hadrian's Wall by bike. This was another great example of how local knowledge allied to a clients excellent route planning, can work brilliantly to deliver an individually tailored cycling holiday/adventure...Come back again guys and I'll introduce you to the South Tyne Trail route - you'll love it! \o/ Mike
كُتب بتاريخ 7 أكتوبر 2017
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Ramsey J
Mission Viejo5 مساهمات
زوجان • أغسطس 2017
‪Mike at Border City Cycle Hire made hiring bikes for our Hadrian's Wall exploration so easy! Four of us booked bikes from the United States with no difficulty because his website was easy to use. Mike's responsive informative emails during the booking process were invaluable to us in planning to bike the first leg of our trip before we would begin walking. Mike was flexible and creative in helping meet our needs. He arrived on time with our bikes and then spent quite a bit of time and energy to be sure each of the four bikes were individualized to the rider and to discuss the route that we would be taking. The bikes were high quality and in excellent condition. He arrived to pick up the bikes on time. Mike was easy to work with due to his caring enthusiastic manner. We highly recommend using Border City Cycle Hire bikes to explore the Carlisle area and Hadrian's Wall! Ramsey and Bonnie‬
كُتب بتاريخ 20 سبتمبر 2017
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What a lovely review! :-) Thank you for your kind words and praise..and for listening to my advice. Your own planning was immaculate and I enjoyed being able to help you fine tune and tweak the experience. I do hope that your walk across the wilds of Hadrian's Wall went well and the same for your trip back home via Edinburgh... My very best regards to you all! \o/ Mike x
كُتب بتاريخ 23 سبتمبر 2017
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James P
Moscow, ID, United States4 مساهمات
الأصدقاء • يوليو 2017
‪Let me start by saying that we have rented bikes all over the world, in the Czech Republic, Austria, Washington, DC, San Francisco & Napa, CA, the Lake District and the Dales in England. All other experiences with rental bikes have been extremely positive.

In this situation, we rented four bikes for a day trip along Hadrian’s Wall – three adult men’s bikes and an adult female bike. All the bikes seemed to work fine on the level when we received them. After receiving the bikes, we took the train to Haltwhistle.

As soon as we started up the first hill, we started having troubles. The chains came off three of the bikes repeatedly. We would put them back on and continue, facing the problems but determined to have a good day of biking through the beautiful area. After visiting Walltown Crags, we continued on back toward Carlisle. The chain came off one bicycle so often that this rider chose to treat the bike as a single speed. Because of the problem with the chains, when we reached Brampton, we thought it would be best to try to catch a train back to Carlisle. Unfortunately, two miles out of Brampton toward the train, when shifting into the largest sprocket on the back of one of the bikes (not the one that we decided to treat as a single speed), the derailleur hanger went into the spokes, so the bike could no longer be ridden. We called Mike to report the problem, pushed the hanger out of the spokes so it could be walked rather than carried, and walked back to Brampton.

When he arrived, Mike was very angry and immediately verbally attacked us. He charged us £15 to repair the derailleur hanger and £10 for having to come to Brampton to get the bikes, taking these funds from the deposit. Moreover, he would not give us a ride back to Carlisle. We had to catch a bus from Brampton to Carlisle.‬
كُتب بتاريخ 6 أغسطس 2017
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Hmm.. not surprised at this review as it was threatened when the client was informed that the damage caused to the bike was chargeable along with the call-out to cover mileage and time. The accurate parts are: The bikes were all tested and approved as good at the beginning of the hire. One bike was comprehensively damaged to point where it was not able to be ridden. Yes, you did complain about all the bikes, but this only after I had informed you that I would retain a fee to cover the breakage and mileage. However, your complaint then was poor gear selection, which I dispelled at the time by riding one bike randomly selected in front of you and it worked perfectly (chains falling was never mentioned?), so that part is inaccurate. Yes, you caught the Bus, which turned up at the time I was receiving threats of poor reviews and being verbally abused by one of your party, thus effectively abandoning the bikes in Brampton without discussing how you might return to Carlisle - still wearing my helmets etc, which I had to follow you onto the bus to retrieve. It is accurate that I didn't offer a lift as you all ran for the Bus when it arrived and, as you were a party of 4 and I can only legally carry 2 passengers, I would not have been unable to oblige you all. Anger? Yes, there was anger, but this emanated from the same person who threatened this poor review after I refused to be bullied into backing down from charging for the damage & call-out that you had signed to be responsible for when you hired the bikes. To all readers - please see my other reviews that were posted around the same time that this incident occurred - they are far more accurate and are not written with malicious intent. The level of customer service provided to this client was at my usual high standards - Bikes were delivered at the time and place agreed, clean & in good working condition and when informed of the problem, I attended to the client in just over 1 hour, despite having to leave another client promptly (who gave me a 5 star review) and make a 30 mile trek across country, taking with me a replacement bike, which was refused when offered at the outset of the meeting. On closer inspection of all bikes, it was clear that they had been used off-road, with the only opportunity to do this along the route being that of Hadrian's Wall Footpath? This is a National Trail and it is unsuitable for cycling due to the many Stiles, Kissing Gates, Fences and Walls that would need to be negotiated by lifting accompanying bikes over. This activity would be potentially damaging to all bikes, especially those that have derailleur type gears, with a high risk of bending the rear derailleur during the activity due to it's exposed position. It is also illegal to ride along Hadrian's Wall Footpath, with clear signs regularly displayed that inform cyclists not to do so and advises the risk of prosecution along with heavy, subsequent fines. As a footnote, apart from the bike that was extensively damaged (now repaired and working perfectly), all other bikes from this hire only required cleaning (heavily clogged on the undersides & tyres with cow manure, mud and grass), re-lubricating and have all since been re-hired successfully without any complaint of chains falling off, gears not selecting, or rear derailleurs committing 'Hari-Kiri'.. The defence rests m'lud - Mike \o/
كُتب بتاريخ 13 أغسطس 2017
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Javier V
‪Murcia‬, إسبانيا7 مساهمات
الأصدقاء • يوليو 2017
‪Mike is a very helpful person and delivered the 3 bikes and equipment in our hotel At carlisle and pick up them at Newcastle which was really confortable.
He Helped us with many good suggestions about the track, places to visit and recommendations about the route difficulties.
We can only say Thanks Mike, and recommend this company for your bike adventures,‬
كُتب بتاريخ 31 يوليو 2017
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Thank you very much for your kind words and great review! - Also, congratulations to all three of you on your achievement.. it's not as easy as it looks on the map and the weather conditions were far from perfect during your ride. Come back and try My 'First and Last' route from Carlisle to Berwick-upon-Tweed - if you do, let me know when and I'll help with your planning. Kind regards Mike :-)
كُتب بتاريخ 1 أغسطس 2017
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