Grosvenor Casino Luton
Grosvenor Casino Luton
Grosvenor Casino Luton
4
12:00 ص - 11:59 م
الاثنين
12:00 ص - 11:59 م
الثلاثاء
12:00 ص - 11:59 م
الأربعاء
12:00 ص - 11:59 م
الخميس
12:00 ص - 11:59 م
الجمعة
12:00 ص - 11:59 م
السبت
12:00 ص - 11:59 م
الأحد
12:00 ص - 11:59 م
ما جائزة Travellers' Choice؟
يمنح Tripadvisor جائزة Travellers’ Choice لأماكن الإقامة ومعالم الجذب والمطاعم التي تحصل باستمرار على تعليقات رائعة من المسافرين ويتم تصنيفها ضمن أفضل 10% من المنشآت على Tripadvisor.
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
389 على بُعد 5 كيلومترات
معالم الجذب
74 على بُعد 10 كيلومترات
4.0
203 تعليقات
ممتاز
90
جيد جدًا
62
متوسط
26
سيئ
9
سيئ جدًا
17
DayTrip53036302322
مساهمة
الأصدقاء • يناير 2025
Very poor service from team leader Elena who ignore us trying get food menu and order some food. And finally when we got attention she not apologise for made mistake but rude answer back I forgot I'm human that not how team leader should behave but at lest casino manager was helpful and apologise on behalf on they staff
كُتب بتاريخ 19 يناير 2025
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foodsnob93
114 مساهمة
الأصدقاء • يناير 2025
Such a disappointing night, we went for a birthday outing, we ate in the restaurant which was nice but was so disappointed with the tables, all 4 open roulette tables were £5 minimum bey which is fine if u r a hard core gambler or rich but for the average person on a night out is way above their budget. The table staff were rude and basically said if u don't like it leave. It used to be such a good place to go for a fun night out but it has changed so much. Ended up leaving here and going to Genting casino which had plenty of £2 tables open with really lovely staff and a nice atmosphere. Such a shame was one of my favourite places to go but won't be going back
كُتب بتاريخ 11 يناير 2025
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Marley Elliot
لندن, UK23 مساهمة
الأصدقاء • سبتمبر 2023
The casino has a wide variety of games to choose from, including slots, roulette, blackjack, and poker. I am a big fan of slots, and I was impressed with the selection of machines available. I also tried my hand at roulette, and the dealer was very helpful in explaining the game to me.
I didn't win any money on my visit, but I still had a lot of fun. The casino has a great atmosphere, and it is a great place to go for a night out with friends.
I didn't win any money on my visit, but I still had a lot of fun. The casino has a great atmosphere, and it is a great place to go for a night out with friends.
كُتب بتاريخ 16 أكتوبر 2023
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Wanderer586256
Luton, UKمساهمة
بمفردك • يوليو 2023
Great experience, Manager Lee very helpful.
Staff made me feel welcome, everyone very helpful, thank you
Staff made me feel welcome, everyone very helpful, thank you
كُتب بتاريخ 19 يوليو 2023
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Hi Wanderer
Thank you for taking the time to review Grosvenor Casino Luton, we were very pleased to hear how much you enjoyed your recent visit.
We have passed on your thanks and feedback to Lee and the team at Luton and we really do hope that all your future visits to Grosvenor Casinos are just as fun and enjoyable, rest assured we will be doing all we can to ensure that is the case.
We look forward to welcoming you back again very soon.
Kind Regards
Ken
كُتب بتاريخ 25 يوليو 2023
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wiz z
مساهمتيْن
الأصدقاء • يناير 2023
They could honour there promotions or give a valid reason to why they are not. Place a order after waiting a great deal of time they refused the coupon
كُتب بتاريخ 15 يناير 2023
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Hi Wizz
Thank you for your review of Grosvenor casino in Luton, We're sorry to hear of your frustration with the promotions in the casino on your recent visit.
We will make sure your feedback is passed on to the Luton team to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
We really hope that your future experiences with Grosvenor Casinos are fun and enjoyable. We will be doing all we can to ensure this is the case
Kind regards
Ken
كُتب بتاريخ 24 فبراير 2023
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Uncle E
مساهمة
بمفردك • مايو 2022
None, actually, parking for free I guess was good
Came for a spot of poker at 10pm on a Friday. Was put on a list and waited over 2 hours without getting on a table.
The managers just stood behind the desk playing on their phones and ushering away every patrons request of opening a new table even with the list building.
It’s Friday night for goodness sake…
Terrible customer service skills and even worse experience for any first timer.
Won’t be back, disgrace to Grosvenor casinos
Came for a spot of poker at 10pm on a Friday. Was put on a list and waited over 2 hours without getting on a table.
The managers just stood behind the desk playing on their phones and ushering away every patrons request of opening a new table even with the list building.
It’s Friday night for goodness sake…
Terrible customer service skills and even worse experience for any first timer.
Won’t be back, disgrace to Grosvenor casinos
كُتب بتاريخ 20 مايو 2022
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Hi there,
Thank you for taking the time to review Grosvenor Casino Luton. We're sorry to hear of your frustration with this issue on your recent visit.
We will make sure your feedback is passed on to the Luton club to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
We really hope that your future experiences with Grosvenor are fun and enjoyable. We will be doing all we can to ensure this is the case.
Kind regards,
Lucas
كُتب بتاريخ 21 مايو 2022
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Teri S
Milton Keynes, UK5 مساهمات
الأصدقاء • يونيو 2021
Very very upset just ordered a mozzarella tomato panini and I ate one half and was concentrating more on my filling than the panini and then I saw chicken in the second half, I have been a vegetarian since I was born and have never eaten any meat . I’ve not stopped being sick, I complained but nobody even cares, feel totally let down, they need to be more careful, next time it could be someone with a food allergy that could potentially end up dying. This is very seriously and something needs to be done
كُتب بتاريخ 18 يونيو 2021
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Astrid C
Coventry, UK32 مساهمة
فبراير 2020
We arrived before 7pm for a major slots event and found the last car park space. This is a 60 slot casino but parking must be a nightmare for customers much of the time. Compared to the numerous Grosvenor casinos we have visited, this is the biggest. We were well looked after by staff involved in the event and they were efficient. However problems with many machines during the evening meant frustrated customers were made to wait a long time. Staff dealt with machine and handpay but not with the customer. A quick sorry and that was it. Not the service I hope for.
كُتب بتاريخ 9 فبراير 2020
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David L
18 مساهمة
الأصدقاء • ديسمبر 2019
went with friends and family a good night out the singer and disco very good will do again !!!!!!!!!!!!!!!!!!°°
كُتب بتاريخ 7 يناير 2020
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terryporter5
وارويك, UK51 مساهمة
أكتوبر 2019
Easy to park if you get to the casino early.
If it is your first night bring some ID with you to obtain free membership.
The casino is great for bar snacks and has a nice restaurant,which is on the high side but good.
If you feel lucky have a go on the various games and tables.
If you fancy a drink with music go on friday for disco and live entertainment on Saturday with start time about 22.00/30 hrs
If it is your first night bring some ID with you to obtain free membership.
The casino is great for bar snacks and has a nice restaurant,which is on the high side but good.
If you feel lucky have a go on the various games and tables.
If you fancy a drink with music go on friday for disco and live entertainment on Saturday with start time about 22.00/30 hrs
كُتب بتاريخ 29 أكتوبر 2019
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Is there live music or a DJ on a Friday night?
كُتب بتاريخ 22 يوليو 2019
Does it operate open door policy or do you need to bring id or become a member?
كُتب بتاريخ 4 يوليو 2019
Do you have 'Stud poker@ at Luton ?
كُتب بتاريخ 15 يناير 2017
I would think so. Not sure. Does not seem to be too strict a dress code.
كُتب بتاريخ 4 أغسطس 2016
Hi,
We have Derek Acorah performing his psychic stage show, tickets are available from only £20pp and are available to purchase in club.
We also have one of our resident DJ's playing after Derek's show and a prize draw where one lucky winner will win £5000.
Entries into the draw are open to all on every visit until the 23rd and the draw will be at Midnight by Derek Acorah.
Hope this all helps? If you need any more info please give our team a call on 01582 813780.
Regards,
Dean
Customer service manager
كُتب بتاريخ 19 أكتوبر 2015
عرض نتائج 1-10 من أصل 12
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