‪Pavilion Gardens‬
‪09:30 ص - 05:00 م‬
الاثنين
09:30 ص - 05:00 م
الثلاثاء
09:30 ص - 05:00 م
الأربعاء
09:30 ص - 05:00 م
الخميس
09:30 ص - 05:00 م
الجمعة
09:30 ص - 05:00 م
السبت
09:30 ص - 05:00 م
الأحد
09:30 ص - 05:00 م
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المنطقة
العنوان
تواصَل مباشرة

4.5
4.5 من 5 دوائر1,889 تعليق
ممتاز
‪1,170‬
جيد جدًا
‪571‬
متوسط
‪96‬
سيئ
‪25‬
سيئ جدًا
‪27‬

Cazoli13
‪Bedfordshire‬, UK115 مساهمة
5.0 من 5 دوائر
العائلة • ‪مايو 2024‬
‪Myself and my family thoroughly enjoyed our walk in these beautiful gardens. We had a quick visit to the conservatory. My children really enjoyed crossing all the bridges, seeing the variety of birds and using the play areas and it was nice to get ice creams and drinks there . It was a shame the train and boat rides weren’t running but we expected that as it was a wet day. It would be nice to return on a sunnier day.‬
كُتب بتاريخ 30 مايو 2024
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Dear Cazoli13, Thank you for visiting the gardens and leaving a review, we’re certainly glad you and your children enjoyed visiting us! As you mentioned the train and boats usually operate during weekends and bank holidays but during adverse weather conditions, may closer early or not open at all. We certainly hope to see you again when it is sunnier. Many thanks, Richard Scott
كُتب بتاريخ 3 يونيو 2024
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Mrs Bubble
‪Sheffield‬, UK12 مساهمة
3.0 من 5 دوائر
العائلة • ‪مايو 2024‬
‪The pavilion gardens is a wonderful place to visit, the grounds are immaculate & there is a good choice of food & drink outlets.
The ice cream parlour had lots of different flavours to choose from.
There was also a few fair rides, (I’m not sure if this was because it was bank holiday Saturday)

Unfortunately our wonderful time at the pavilion gardens was overshadowed by what I witnessed next…

As we were leaving to go back to the car I witnessed a female member of staff shouting over at a gentleman in a motorised wheelchair.
She was shouting only one disabled car allowed & who’s let you in!!
I’m assuming she was referring to his car which was parked up to the wall ( totally out of anybody’s way/ access)

The lady who was with the gentleman looked upset, I could see she was trying to talk but the staff member was ignoring her & looking straight ahead.

The member of staff had blond hair,wore all black & had a walkie talkie.

We live in an inclusive society & nobody should be made to feel like this.

If there was a problem with where the gentleman had parked then this member of staff should have dealt with it in a different manner.
I wasn’t the only person to witness this awful display of rudeness.‬
كُتب بتاريخ 30 مايو 2024
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Dear Navigator34659830795, Firstly thank you for visiting us and for leaving a review. We’re really happy to hear that you enjoyed the food & drink selection as well as the rides, which are often there on weekends and school holidays. I firstly want to assure you that we are proud to be an extremely inclusive venue and organisation. We signed up to the Derbyshire “Accessible for all” scheme which saw us introduce Buxton’s only Changing places toilet. We are also part of Derbyshire’s “Safe Places” scheme which ensures we are a safe place for anyone in trouble, particularly those with additional needs. I have spoken to the staff member you mentioned and I am satisfied that this has been misinterpreted and the issue was resolved swiftly. The issue was regarding the band that the gentleman was part of and the agreement they had pre arranged and not the specific gentlemen in question solely, this would explain why the lady was looking ahead and perhaps didn’t hear the person trying to speak. I hope this clears things up. Many thanks, Richard Scott
كُتب بتاريخ 4 يونيو 2024
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LAS
‪Dromana‬, أستراليا258 مساهمة
4.0 من 5 دوائر
الأصدقاء • ‪مايو 2024‬
‪Beautiful walk around the gardens, the lakes and birds are amazing, very peaceful, bandstand in middle was playing music which was nice, the wind in willows sculpture tree was very cute‬
كُتب بتاريخ 28 مايو 2024
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Hello LASARTIST, Thanks so much for visiting and leaving a review, we're so glad you enjoy visiting the gardens and find it relaxing. We're also glad you enjoyed the band, we have bands playing most Sundays between April - September as well as other days. We hope to see you again soon. Many thanks, Richard Scott
كُتب بتاريخ 28 مايو 2024
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Hazel D
‪Pickering‬, UK2,130 مساهمة
5.0 من 5 دوائر
زوجان • ‪مايو 2024‬
‪A beautiful park in this lovely town. We really enjoyed our stroll but the weather was bad very heavy rain. Not many people around so very quiet. The gardens are very well kept. We loved the water features and bridges. Definitely recommend a visit and would love to come again in better weather.‬
كُتب بتاريخ 22 مايو 2024
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Hello Hazeld263, We’re so glad you had a great visit despite the wet weather on Wednesday! We hope to see you again soon! Many thanks, Richard Scott
كُتب بتاريخ 23 مايو 2024
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Sue C
10 مساهمات
1.0 من 5 دوائر
زوجان • ‪أبريل 2024‬
‪I was very disappointed with both the quality of the food and moreso by the appalling service. After being shouted from the balcony by some rude young lad that we were not allowed in the bar area as it was closing ( Despite it being 1pm?) We then saw numerous people (who obviously fitted the desired demographic of elderly or ladies that lunch) allowed to sit down while we were told we could sit upstairs or on the benches opposite. The Manager hovering in the background decided not to approach as I asked why we had been denied entry to the more comfortable side. Was it my Partners band tshirt and beard? Was my hair not sensible enough? At 25 pounds for a coffee, a can of pop and 2 baguettes ( mediocre at best) I suggest that the Staff are put through a better customer service training system .Their manners are terrible and their discrimination is from the dark ages. As a middle aged couple with children older than the servers I expect far better!‬
كُتب بتاريخ 28 أبريل 2024
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Dear G5078PAsuec, Firstly thank you for visiting us and leaving a review. Every review we receive, whether good or bad, allows us to improve our offering further. We strive to ensure that every visitor has an amazing experience with us and I can only apologise that on this occasion it appears that you have been let down. I want to assure you that we do not discriminate against anyone here at the Pavilion Gardens. We are extremely proud to be a key part of the community and enjoy being able to welcome everyone. I sincerely apologise that you feel that you were discriminated against on this occasion. The area you appear to be referring to is reserved solely for those dining in our Pavilion Tearooms. Anyone ordering from the Pavilion Kitchen is welcome to sit on the benches or upstairs, however I completely understand that “shouting from the balcony” is clearly not an appropriate or correct way for a member of staff to communicate this to yourself. We will ensure that our Front of House staff are made aware of this and again apologise for how this made you feel. I apologise if I haven’t got all of the facts correct, I would be grateful if you could please email me on pavilion.gardens@parkwood-leisure.co.uk as we would like to discuss this further with yourself to resolve the issue. Many thanks, Richard Scott
كُتب بتاريخ 7 مايو 2024
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Coastal66109850502
مساهمتيْن
1.0 من 5 دوائر
العائلة • ‪أبريل 2024‬
‪Was told we couldn’t sit in the bar area seating after spending £25 on two coffees and two baguettes because it was “closed”. Lo and behold other people sat in there without challenge. when queried - the reason changed and it clearly was a lame excuse. Essentially Pavilion Gardens do not want what they consider to be the “hoy polloi” in their establishment despite my money being as good as anyone else’s. Perhaps they should place a sign up saying the demographics they consider undesirable like in the regressive past, that they clearly operate in. Food and coffee ain’t much to write home about either….‬
كُتب بتاريخ 28 أبريل 2024
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Dear Coastal66109850502 I apologise if I am mistaken but I believe your review is with regards to another review that I have responded to. If this isn’t the case I do apologise. I would appreciate it if you could email us on pavilion.gardens@parkwood-leisure.co.uk s we would very much like to resolve the issue. Many thanks, Richard Scott
كُتب بتاريخ 7 مايو 2024
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Paul P
‪Scunthorpe‬, UK17 مساهمة
5.0 من 5 دوائر
زوجان • ‪أبريل 2024‬
‪My wife and I had a carvery meal. You go to the bar to request a table. There are a few tables near the bar and the majority are on the Balcony. As my wife struggles with stairs and there is no lift a table for 2 became available in the bar area. Within a couple of minutes they came for your drinks order and we were invited to visit the counter. The meat was cut from smallish tasty joints and there were 3 veg choices, 3 meat choices as well as the usual condiments. The meal was excellent. All the staff were first class making sure all was well several times.‬
كُتب بتاريخ 22 أبريل 2024
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Dear Paullincs, Firstly, thank you so much for visiting us and for leaving us a fantastic review. We’re so glad you had a fantastic experience with us last month, with everything from our staff, the service and the food. Unfortunately as you mentioned due to us being a Grade II listed building we are unable to put in a lift to the upstairs seating area, however as you mentioned we do have seating downstairs also. You might be interested to know that we will be holding our next carvery on Sunday 26th May We look forward to seeing you again. Many thanks, Richard Scott
كُتب بتاريخ 12 مايو 2024
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Shirley E
‪Dronfield‬, UK397 مساهمة
5.0 من 5 دوائر
بمفردك • ‪فبراير 2024‬
‪A lovely place to stroll. The cascades are very pretty. There’s a little brewery with an interesting shop. I had coffee and cake at the cafe and it was a nice day so sat outside. Plenty of outdoor seating and dog friendly. A lovely day out.‬
كُتب بتاريخ 7 مارس 2024
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Dear shirleyeSheffieldUK, Firstly, thank you so much for visiting us and leaving us a fantastic review. We’re really glad you enjoyed your visit here in March and got to enjoy some of the areas we have here as well as enjoying the outdoors in the weather! We hope to see you again soon, Many thanks, Richard Scott
كُتب بتاريخ 12 مايو 2024
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Manky
بورنمورث, UK248 مساهمة
1.0 من 5 دوائر
الأصدقاء • ‪فبراير 2024‬
‪2 hot chocolates served in cardboard cup to sit inside, no cream, no marshmallows and no chocolate and two sausage rolls on dirty plates £12.40. The rude girls behind the counter forgot about my drinks and then after being reminded, passed me two manky cups of what looked like dishwater. They were too interested in gossiping and using their phones. Didn’t get a much better response or indeed an apology when I complained about the hot chocolates and even though I asked for the new drinks to be put in mugs, I was refused. I won’t be back again. Rather go and spend my money elsewhere.‬
كُتب بتاريخ 25 فبراير 2024
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Dear zoeg406, Firstly thank you for visiting us and leaving us a review. Every review we receive, be it positive or negative, gives us a chance to reflect and improve. We strive to ensure that every visitor has an amazing experience with us, and I apologise that on your visit in February it seems that we have failed. In terms of crockery (or lack of,) I can only apologise that your plate was dirty, this is of course not acceptable under any circumstances and should have been spotted when it was brought from the dishwasher, and again before it was served to yourself. We have ensured that all staff be it in the kitchen of Front of House are aware of the need to check everything before it is used to serve. When ordering a hot drink, customers will be asked if they are sitting inside or taking it away. Those taking away or outside will be given a takeaway cup. We offer two different hot chocolates, a regular hot chocolate and a deluxe. The deluxe comes with cream, marshmallows and chocolate sprinkles. You should have been asked which one you would have liked when ordering. I can also only sincerely apologise regarding the service you received. Since February we have hired many new staff who have undergone extensive training, as well as re-training our existing staff. I sincerely hope you will visit again and give us another try. If you would like to discuss this further, please email me at pavilion.gardens@parkwood-leisure.co.uk Many thanks, Richard Scott
كُتب بتاريخ 12 مايو 2024
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ChuckaSY
‪Sheffield‬, UK994 مساهمة
4.0 من 5 دوائر
زوجان • ‪يناير 2024‬
‪We visited during a weekend stop over. The grounds and building are beautiful. It boasts a gift shop, coffee shop and conservatory where you can enter free of charge.‬
كُتب بتاريخ 28 يناير 2024
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Dear ChuckaSY, Thanks so much for visiting us and leaving us a review. We're glad you enjoyed your visit in January and hope to see you again soon. Many thanks, Richard Scott
كُتب بتاريخ 3 يونيو 2024
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