We went to see Santa in his grotto. It was excellent, though it does get busy so check at time of booking if this is a concern.

Hi Richard, as long as your phone screen is clear we should have no problem scanning them from your phone. Screenshots often don't scan well so the original tickets from the email confirmation would be best. Hope this helps!

Hi this is the time for entry into the Caves, once in you follow a set route and can take your own time. The time of entry allows half an hour to get in from the booked time, once in you can take whatever time you wish to go through, usually an hour and a half or so. Thanks

Dogs are welcome around the site, including the shop or cafe, but not allowed underground in the mine. There is a large common for walks. Thanks

There is a bus from Gloucester (Nos 31 or 24, the drivers can drop you off before you get to Coleford and there is a 1/4 mile walk to the Caves. Local people will all know which way you need to walk. Hope that helps. Thanks, Jonathan

We are closed today, hope you found something else you will have enjoyed. We are open Tues-Sun, if you are able to visit on another day. Thanks, Jon

Yes they are welcome around the site but would not be allowed underground. There are some nice walks around the common and shady car parking if needed. Thanks Jonathan

Hi Sarah, it can be great fun underground and there are lovely projections on our underground lake which are exciting. Under 4's are £FREE! If you do end up taking your young one we'd love to know what you thought. thanks!

Hi, I think I spoke with you earlier, but just in case I confirm that as long as you are happy that the 16 year old is a responsible person for your other child, we are happy to allow them to do the activity. Many thanks, Jonathan Manager

Hello, our postcode is GL16 8JR, general admission during the year is currently £8 Adults (17+), £7.00 Concessions, £6.50 Children (4-16), Under 4's FREE, Family (2+2) £26, Family (2+3) £30. Thanks!