‪The Boat Inn‬

تعليقات حول - ‪The Boat Inn‬, ‪Matlock‬

‪بارات ونوادٍ‬
طالع المزيد
‪12:00 م - 11:00 م‬
الاثنين
12:00 م - 11:00 م
الثلاثاء
12:00 م - 11:00 م
الأربعاء
12:00 م - 11:00 م
الخميس
12:00 م - 11:00 م
الجمعة
12:00 م - 11:00 م
السبت
12:00 م - 11:00 م
الأحد
12:00 م - 11:00 م
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المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
135 على بُعد 5 كيلومترات
معالم الجذب
77 على بُعد 10 كيلومترات

4.5
81 تعليق
ممتاز
‪53‬
جيد جدًا
‪17‬
متوسط
‪4‬
سيئ
‪3‬
سيئ جدًا
‪4‬

Joanne K
مساهمة
العائلة • سبتمبر 2021
‪Family 18th birthday meal at the Boat made really special by the staff and the whole pub singing happy birthday! Cosy, dog friendly and lovely food, thank you so much to the team working today who catered to our little party with so much friendliness and at extremely short notice.‬
كُتب بتاريخ 19 سبتمبر 2021
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David B
‪Sheffield‬, UK8 مساهمات
زوجان • أغسطس 2021
‪Went twice. 1st night a slight misunderstanding soon rectified. 2nd night was perfect. Great staff, great food. Staff work really hard and make a fuss of everyone. Will definitely be going back for more.‬
كُتب بتاريخ 31 أغسطس 2021
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AMM
5 مساهمات
العائلة • أغسطس 2021
‪Lovely staff at the Boat. They were super helpful and knowledgeable when it came to food allergies. Great food. Beautiful garden.‬
كُتب بتاريخ 18 أغسطس 2021
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Christine B
مساهمتيْن
أغسطس 2020
‪We have had meals at the Boat Inn several times when there have been live bands playing and everytime the food and entertainment were consistently excellent.‬
كُتب بتاريخ 18 مايو 2021
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John F
مانشستر الكبرى, UK216 مساهمة
زوجان • أكتوبر 2020
‪We called at the boat inn for a beer after walking from Matlock, as we entered we should have turned around and walked out tbh, inside or outside the person snapped ! Term outside, do the tables have heaters, yes patio heaters, Don’t sit on the table with the reserved sign on 😊. Duh ! I’ll come and get your order, 15 mins later I decided to walk back upstairs to the bar, drinks order placed back downstairs, patio heaters not working, had to ask two members of staff before the were switched on, drinks came.. 16 she snapped, paid on card, loud roar of male voices from behind a closed door ( Liverpool Vs Everton derby day ). Door opens, looked to be around 20 to 30 blokes in a cellar room crowded around tables watching the Tv, no covid measures going on at all, surprised they’re not closed down, absolute disgrace really, got up and left.‬
كُتب بتاريخ 18 أكتوبر 2020
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Absolute rubbish from this reviewer and whilst we try and get this defamatory posting taken down, I thought it best that I respond. The "hidden Den" is a well advertised downstairs bar in which we show both Sky and BT - something that is well known and well supported. For this particular match, far from the 20 or 30 people, we had in fact got a table of 6 (booked) and 5 individuals all socially distanced - before reopening we took special care to make sure our EHO had assessed what we were doing and agreed with the measures in place. As for the rest of the review, as anyone who reads our other reviews will see, our staff don't snap but are invariably polite, a fact often commented on and the electrical short which took out the patio heaters was an inconvenience for less than 5 Minutes - its possible that in these extreme times when we are struggling to adhere to the regulations, these people may have waited longer than we all would have liked to get a drink, but as he has admitted to "walking back up to the bar" - he's fortunate that we didnt simply ask him to leave, which I clearly wished we had. No doubt I will struggle to get Trip Advisor to get this post removed, so heavily weighted it is on the side of the consumer, but if so - please look at the other reviews on our Pub and make up your own mind
كُتب بتاريخ 19 أكتوبر 2020
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David
18 مساهمة
زوجان • سبتمبر 2020
‪A lovely old pub with great atmosphere. Friendly staff, lots of room including outside garden area. Very good food came quickly. Overall a good experience.‬
كُتب بتاريخ 23 سبتمبر 2020
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batesy
سوليهال, UK194 مساهمة
الأصدقاء • أغسطس 2020
‪Perfect in every way great choice of drinks which were lovely good selection of ales which were well kept and served .we took advantage of boris's help out offer and wasn't disappointed the food couldn't be faulted be prepared for big portions. They seem to have the covid situation under control and we felt safe at all times . We've already booked another table and will be happy to pay full price . Staff were friendly and polite . Best to book as it gets busy ‬
كُتب بتاريخ 25 أغسطس 2020
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Navigate797247
3 مساهمات
أغسطس 2020
‪The Boat is fabulous for a drink in a real pub atmosphere. I've eaten many times, and is great when you're hungry (generous portions). Great live music means that you can dance it off when you've had too much‬
كُتب بتاريخ 24 أغسطس 2020
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AllyDerbyshire
‪Derbyshire‬, UK27 مساهمة
العائلة • أغسطس 2020
‪Last night 19/8/2020 Myself and my grandson out for a meal at The Boat Inn, Cromford, Derbyshire. The food was nice but the room they put us in was disgusting and spoilt the evening. The salt pots on the tables, (I think they have been there since before the COVID pandemic) l will let you look at the pictures for yourself, I complained to the owner/landlord The owner/landlord reply was to give it a thumbs up and when I replied “that’s your reply??” He was going to reply but he see’s little point and thanks for the feed back!
كُتب بتاريخ 20 أغسطس 2020
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Ok - so we have been waiting for this one and as this individual had also plastered the 'evidence`all over her face book page and contacted EHO, Trip Advisor would be a little too tempting for her miss. Tuesday night, fully booked on the Eat out to help out scheme - its rains and threatens to continue to rain which halves our capacity as no one could sit outside comfortably. This lady arrived and we struggled to get her a seat - she was offered one upstairs in the bar or downstairs in what is affectionately known as the Cave, a bar with TVs which is usually used for sport or meetings and hadn't been frequented since March when we shut. People have eaten down there whilst normally watching sport but it lacks atmosphere for a couple and this option shouldn't have been offered, although I stress it was offered and accepted. Her grandchild was about 8 or 9 so the staff were a little surprised when the Eat out to help out scheme was used to the max by an order of 3 starters and 2 x 16 oz rumps. The salt pots were not intended to be used and in fact had migrated down to the room over 4 months before and rather than being on the tables were in fact on a shelf, unnoticed by all and frankly forgotten about - they clearly were not intended to be used and, if the room had been formally open, they would have been thrown away as we are using salt sachets everywhere else due to the restrictions placed on the Pub. Upon finding one, the lady quite understandably complained and an apology was forthcoming with the offer of a drink and the salt pots were removed back to the shelf from whence they came in preparation for disposal. The drink wasn't enough and despite paying at the end she contacted us by phone to demand a refund, which despite having a lot of food for herself and a small child (and making clear the food was good), we agreed although the staff felt the situation that had occurred was clearly and understandably a frustrating set of circumstances. She arrived the next day to receive her refund and was extremely abusive when she was told we didnt have the facility to refund her onto her card but would have to give her cash. We then received a message on our face book profile, which I acknowledged with a thumbs up and was in the middle of a long and detailed explanation when I got the "that's your reply" reply so decided that I was probably wasting my time, as the set of circumstances we found ourselves in demanded a level of understanding that this customer probably lacked. We have since been subjected to a detailed and extremely one sided Face book post and she has complained to the local EHO, which was completely unnecessary as we had already contacted them and outlined the problem and how it occurred, satisfying them as to the steps taken to avoid a repeat, as we have a 5 star rating which carried over from the previous 5 star rating. The salt pots were not for use and this individual shouldn't have had access to them, which was our error, which we freely admit. Opening and running a Pub in these circumstances is difficult enough and all of this could have been avoided with a level of understanding and appreciation that we all felt this customer lacked - her actions following her complaint have reinforced our opinion that she was looking for a free meal and due to an unfortunate set of circumstances, we gave her the opportunity to get it.
كُتب بتاريخ 21 أغسطس 2020
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Beth M
مساهمة
الأصدقاء • أغسطس 2020
‪Absolutely lovely staff, so attentive and friendly. The food was also amazing. Can’t recommend this place enough!‬
كُتب بتاريخ 17 أغسطس 2020
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