Castello di Robella
Castello di Robella
3.5
ما جائزة Travellers' Choice؟
يمنح Tripadvisor جائزة Travellers’ Choice لأماكن الإقامة ومعالم الجذب والمطاعم التي تحصل باستمرار على تعليقات رائعة من المسافرين ويتم تصنيفها ضمن أفضل 10% من المنشآت على Tripadvisor.
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
16 على بُعد 5 كيلومترات
معالم الجذب
88 على بُعد 10 كيلومترات
3.5
3 تعليقات
ممتاز
2
جيد جدًا
0
متوسط
0
سيئ
0
سيئ جدًا
1
تمت ترجمة هذه التعليقات آليًا من لغتها الأصلية.
قد تحتوي هذه الخدمة على ترجمات تم تقديمها من خلال Google. وتخلي Google مسؤوليتها من جميع الضمانات، صريحةً كانت أم ضمنيةً، المتعلقة بالترجمات، بما في ذلك أي ضمانات تتعلق بالدقة والموثوقية، وكذلك أي ضمانات ضمنية تتعلق بقابلية التسويق والملاءمة لغرض معين والخلو من التزييف.
Giorgio M
إيل دو فرانس, فرنسا81 مساهمة
زوجان • نوفمبر 2024
Review of your stay at Castello di Robella
Period of stay: 31/10 - 3/11
Effective duration: 2 days (out of 3) due to infrastructure problems.
Overall experience: decidedly unsatisfactory.
Main issues:
1. Intermittent water supply:
During the stay, the water supply was impaired most of the time. Since the morning of November 1, we have received communications from the person in charge about the “reduction of water pressure”, which in practice has resulted in a complete absence of the same at different times of the day.
The timetables reported for water availability varied frequently, without adequate notice and with opaque management. For example:
• From 9:00 am to 11:00 am: break for works;
• 11:49am: New update with partial availability timeslots (until 3pm, 7:30pm to 10:30pm, and so on).
The lack of water inevitably compromised the comfort of the living room.
2. Communication and management:
Management proved unprepared to deal with the emergency. We were not warned in advance of structural issues, nor was concrete support offered during the stay. Despite some verbal reassurances (e.g. promise of reimbursement), coordination between staff appeared inadequate.
3. Early departure:
Due to the unbearable conditions, we decided to leave the facility one day earlier than planned. According to the manager, the problems at the plant would have been solved immediately after departure (at 12:00 on November 2), but this did not mitigate the inconvenience already suffered, nor did we return to the facility to check.
Conclusion:
The Castle of Robella, despite being in a potentially suggestive location, was not able to guarantee the essential services for a comfortable stay. Water infrastructure management and communication with guests were inadequate, compromising the overall experience.
Tip: We recommend that you opt for other destinations that can guarantee adequate standards.
Period of stay: 31/10 - 3/11
Effective duration: 2 days (out of 3) due to infrastructure problems.
Overall experience: decidedly unsatisfactory.
Main issues:
1. Intermittent water supply:
During the stay, the water supply was impaired most of the time. Since the morning of November 1, we have received communications from the person in charge about the “reduction of water pressure”, which in practice has resulted in a complete absence of the same at different times of the day.
The timetables reported for water availability varied frequently, without adequate notice and with opaque management. For example:
• From 9:00 am to 11:00 am: break for works;
• 11:49am: New update with partial availability timeslots (until 3pm, 7:30pm to 10:30pm, and so on).
The lack of water inevitably compromised the comfort of the living room.
2. Communication and management:
Management proved unprepared to deal with the emergency. We were not warned in advance of structural issues, nor was concrete support offered during the stay. Despite some verbal reassurances (e.g. promise of reimbursement), coordination between staff appeared inadequate.
3. Early departure:
Due to the unbearable conditions, we decided to leave the facility one day earlier than planned. According to the manager, the problems at the plant would have been solved immediately after departure (at 12:00 on November 2), but this did not mitigate the inconvenience already suffered, nor did we return to the facility to check.
Conclusion:
The Castle of Robella, despite being in a potentially suggestive location, was not able to guarantee the essential services for a comfortable stay. Water infrastructure management and communication with guests were inadequate, compromising the overall experience.
Tip: We recommend that you opt for other destinations that can guarantee adequate standards.
كُتب بتاريخ 15 نوفمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
ChrisW
مساهمة
زوجان • يونيو 2019
We have stayed at the newly created apartment in Castello di Robella twice this year. The rooms are very comfortable with an efficient new kitchen and modern bathroom. Ideally located, with many good restaurants and places to visit nearby.
The owners are the most hospitable hosts making our stay enjoyable and welcoming.
Thoroughly recommended for a quiet and relaxing stay with beautiful surroundings and friendly atmosphere.
The owners are the most hospitable hosts making our stay enjoyable and welcoming.
Thoroughly recommended for a quiet and relaxing stay with beautiful surroundings and friendly atmosphere.
كُتب بتاريخ 15 يوليو 2019
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Federico_Villata
Cerrina Monferrato, إيطاليا77 مساهمة
العائلة • يوليو 2018
Visita interessante. Il castello è ben conservato e il proprietario è una guida molto piacevole. Dalla specola si gode di una vista eccezionale. Consigliato.
كُتب بتاريخ 4 أغسطس 2018
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
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