Hello! We're so glad that you enjoyed your first visit and we would love to welcome you back in the near future! Thank you for your glowing review of our park. Regards.

Hi Laura, thank you for your review. In regards to your complaint with mask wearing - wearing masks in public spaces at the time of your review was not a LEGAL requirement. We aren't legally allowed to stop people entering the building without them on. If a customer said they cannot wear a mask for health reasons then we have to accept that. All customers entering without a mask were asked to wear one or asked if they were exempt. We were running at a reduced capacity and had routine checks from the local council and health & safety team, each time we were deemed safe to be open and we were told that we are covid secure. We hope to see you again in the future and hope that we can get the 3* up to a 5* review. Kind regards,

Hi! We are very happy that you and your son have an enjoyable time at the park. The staff do all they can to ensure that everyone is accommodated for and will do their best to ensure all customers have a great time. Thank you for your kind review! :)

Thank you for your kind review, we're glad you enjoy our pre-school session! We hope to see you again soon :) Kind regards,

Hi Laura, thank you for your kind review and the nice comments about the member of staff, we will make sure she is told about this! We look forward to welcoming you back in the near future. Kindest regards,

Hello, we're glad that you had a positive experience at our park and we are delighted to hear the kids had a fun time! We hope to welcome you back to the park in the near future. Kindest regards,

Hello, thank you very much for your kind review - we're glad that you find our extra measures we've put in place for your safety are appreciated. Our staff are working very hard to maintain your safety during a visit. We hope to see you again soon! Kind regards,