Dear wombatdavid, Thank you for providing this lovely feedback, we are so glad to see that you have enjoyed your evening with us. It would be our pleasure to welcome you back if we are lucky enough to have you stay again in future. Warm regards, The Story Bar Team

Dear 578mitchellh, We are thrilled to hear you enjoyed your time with us and we will be sure to acknowledge and pass on your compliments to our team. Take care and we hope to see you again in the near future. Many thanks, The Story Bar team

Dear Sydneygal007, Thank you for visiting us at The Story Bar and for taking the time to provide your feedback. Naturally, I regret to read about your experience and completely agree with your sentiment given what you have described. I am so sorry for the confusion around bar or table service, which has had a really negative impact on your visit and, ultimately, resulted in your not being served at all. Of most concern to me is the lack of empathy that you have described in your interactions with our team - this is in no way representative of the service experience that we intend to provide. While I am so sorry about your experience, I'm pleased to report that significant changes to our systems and processes since your visit should ensure that your experience is not repeated. Additionally, we continue to undertake team training and development to ensure consistently exceptional interactions with our guests. Again, please accept my most sincere apologies and I do hope that we may be able to welcome you back to The Story Bar for a very different kind of experience in the future. Many thanks, Emma.

Dear TWal1, Thanks so much for visiting our team at The Story Bar! We're certainly very fortunate to occupy our beautiful waterfront space, and sharing it with local and international tipples is a bonus! We'd love to have you back! Many thanks again, Emma Azon-Jacometti Food & Beverage Manager