‪Observatoriet i Brorfelde‬

تعليقات حول - ‪Observatoriet i Brorfelde‬, ‪Toelloese‬

السبت
11:00 ص - 04:00 م
الأحد
11:00 ص - 04:00 م
اكتب تعليقًا

3.5
6 تعليقات
ممتاز
‪3‬
جيد جدًا
‪1‬
متوسط
‪0‬
سيئ
‪1‬
سيئ جدًا
‪1‬

NemoTraveler
‪Aarhus‬, الدنمارك447 مساهمة
يوليو 2021
‪The historic observatory is located south of the city of Holbaek in Northwestern Zealand, and was constructed in the 1950s as part of the Copenhagen University. The location was chosen for its remoteness from artificial lights, making observation possible, and during the following decades some of the world’s finest telescopes were built here.

Today the site is a scientific museum for astronomy, space, and geology with tours to the old observatory. During our visit a special exhibition about the Apollo program was also quite interesting.‬
كُتب بتاريخ 31 يوليو 2021
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Li Ka
كوبنهاجن, الدنمارك3 مساهمات
أغسطس 2020
‪Bought two tickets for a Torsdagsstjerner event. On the day of the event I called the phone to ask if they could send me a confirmation that I have indeed booked the tickets because I never got any. Then I asked if the event was not gonna be cancelled because it was raining all day. The lady told me it was not going to be cancelled and she didn't know how they would show us the stars but they probably have something figured out. I admitted that I had no idea how telescopes work but I was going only because I wanted to see the stars through one.

So, what they should have done was to inform me that because of the rainy weather there won't be no stargazing through telescopes so I could have an option to cancel my tickets (perhaps minimum 24h before the event), or charge 50% only because I would receive only half of the program planned.

I drove from all the way from Copenhagen with a friend and we sat through a powerpoint presentation about tips on how to find stars and what equipment is best for what purposes. Then they were going to show the inside of the telescope room, but then we decided to leave as I didn't care what it looks inside the room.

I expressed my confusion and disappointment about the event. It was not exactly what they described it to be, so my expectations were not met. There is no option to cancel the tickets and I thought if they apply such rules and people are obliged to arrive even in bad weather conditions then there should be some kind of compensation to not being able to see stars.

After my complaint about misinformation I can see that they took my feedback and updated the website and the description where now it explicitly states that there is no guarantee telescope will be used to show stars if the weather is bad. I am glad I could help prevent others from being disappointed in future but money was spent on tickets, gas and also spent time driving.
The least I'd expect from the administration to have offered me some form of compensation: refund the tickets or offer two tickets for free for any day of my choosing (whenever I see the weather is in our favor), but we didn't get any offer, which I think is a bad customer service, especially if they wanted to try to make us returning customers. Customer loyalty does not occur from their crazy passion for stars.
Though I must add that people working there were nice and kind. I just wish the business admin would improve the customer service.‬
كُتب بتاريخ 10 سبتمبر 2020
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Anni J
‪Skaelskoer‬, الدنمارك126 مساهمة
زوجان • فبراير 2019
‪Brødet var slået stort op i efterårsferien på Brorfelde. Men flot tv spot og hjemmeside gør det ikke alene. Det var simpelthen niveauforskel mellem det lovede og det de kunne præstere. Vejret hersker ingen over - alternativet til stjernekikkert var at proppe 40 mennesker ind i et lystæt telt og vise film i loftet. Det kunne havde været ok hvis ikke curlingbørnene fik lov at fylde for meget. Det var et lille fint foredrag om hvordan man kigger stjerner. Den lovede film og en del af udstillingseffekterne fungerede ikke. Generelt vil jeg sige formidlingen var for dårlig.‬
كُتب بتاريخ 16 فبراير 2019
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462Teddy555
‪Hvidovre‬, الدنمارك181 مساهمة
زوجان • يوليو 2017
‪Var forbi dette sted i sommerferien og det var en rigtig god oplevelse i de mest naturskønne omgivelser . Her er meget at se og mange aktiviteter , ellers bare nyd stedet der er køer ( man kan ringe og bestille kød fra de køer der går der ) der er geder og når man når toppen en fabelagtig udsigt over markerne. Men gå ind på brorfelde.dk og se hvornår der sker noget . Der er bla. natkig efter stjerner i hængekøjer med forplejning !‬
كُتب بتاريخ 6 سبتمبر 2017
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Bjarnosa
‪Svendborg‬, الدنمارك39 مساهمة
العائلة • يونيو 2017
‪Var på en fire timers guidet tur med familien, det var meget interessant. Alt er endnu ikke istandsat, men det skulle komme med tiden.‬
كُتب بتاريخ 19 يونيو 2017
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Ulrich H
مساهمتيْن
العائلة • فبراير 2017
‪En stor oplevelse for både børn og voksne, bedsteforældre eller lign. på værkstedet kan man lave alt mugligt der har med stjerner og naturen at gøre.‬
كُتب بتاريخ 15 فبراير 2017
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