Madam's Organ Blues Bar
Madam's Organ Blues Bar
Madam's Organ Blues Bar
4
05:00 م - 02:00 ص
الاثنين
05:00 م - 02:00 ص
الثلاثاء
05:00 م - 02:00 ص
الأربعاء
05:00 م - 02:00 ص
الخميس
05:00 م - 02:00 ص
الجمعة
05:00 م - 03:00 ص
السبت
05:00 م - 03:00 ص
الأحد
05:00 م - 02:00 ص
عرض كامل










المنطقة
العنوان
الجوار: Adams Morgan
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
2,082 على بُعد 5 كيلومترات
معالم الجذب
608 على بُعد 10 كيلومترات
4.0
69 تعليق
ممتاز
28
جيد جدًا
26
متوسط
9
سيئ
1
سيئ جدًا
5
HF
مساهمة
الأصدقاء • يونيو 2023
I recently went out to Madams after two drinks with friends and had the most horrible customer service experience I have ever witnessed, and have worked in a variety of customer service roles myself. I and my group of friends had been loyal customers and came to the bar, waiting patiently in line, showing our IDs, and paying the cash cover fees. Once cleared, we proceeded upstairs normally to join the dancing. I then calmly informed my group I needed to use the women’s room and proceeded to the hallway, where I waited and made casual conversation with another female patron while we both waited several minutes for the bathroom to open up. Once it became my turn, I did my business and then left the bathroom in clean, unmarred condition and was in there for under two minutes. At no point were any of us encountered by a staff member other than the initial door ID check and cover payment.
When I emerged from the restroom, a male staff member immediately jumped in my face saying I needed to leave. I asked why and he kept belligerently repeating that I needed to go outside. I continued asking and he continued deflecting. My friend clocked the encounter and came over, asking him the same questions about what was wrong and why I was being asked to leave without purpose. He continued to deflect to us that we needed to speak to his manager outside and that I was apparently “too drunk,” which was incorrect, as I had only had two drinks spaced out over hours before I came, and he had not thoroughly assessed, as I had not been unruly in any way, had not stumbled, slurred my speech, nor been a disturbance.
My friend accompanied me outside as this employee continued belligerently forcing us to the door, refusing to give his name or explain why he was throwing me out for using the bathroom. When we got outside, we spoke to the female manager, who said that he told her I allegedly “walked through vomit,” which she defended as my being too drunk to safely attend the bar. My friend and I both questioned her, as I had not stepped in any such puddle of vomit, which I would most definitely have smelled, felt, and remembered, and had not received any verbal, or tactual signals from staff members on my way up the dark and loud stairway. I had no vomit on my shoes, which were clean, dry, and did not smell. I then picked up both shoe soles to show both her and the witnesses around that they were, in fact, dry and clear of mess, which she refused to acknowledge.
This is unacceptable on two counts: one being that I had not received a single warning from staff that I may have been in a hazardous area, (which I likely was not, given the cleanliness of my shoe soles, which I promptly showed to management), as well as the fact that it was extremely dark and loud in the establishment, which is a considerable obstacle for anyone trying to communicate, so even if I had somehow muddled through a vomit puddle, 1) it would not have been easily visible and should have been blocked off and cleaned immediately by Madams employees per health and safety code standards, and 2) it was too loud to be able to isolate background noise given the music playing on multiple floors, both rationales serve as evidence that even if an accidental misstep through a vomit puddle had occurred, it would in no way have been a marker of incapacitation due to alcohol consumption.
The bouncers outside did return our cash deposits, but did not in any way apologize for the appalling way in which I and my friend were treated by the belligerent employee, as well as the closed-off manager. At no stage whatsoever were either of us listened to or respected to gather our side of the story, even when I asked both the employee and the manager if they would test my sobriety on the spot to verify that I was not as inebriated as the employee claimed, which they neglected to do.
I am wholly disappointed, as was my entire party of friends who witnessed the event, as we all noted I was not intoxicated to the point of sloppy behavior and had not stumbled through any sort of human vomit, nor received any verbal or tactual signals from staff that I was in an alleged hazard area. I felt completely disrespected, steamrolled, disregarded, and ashamed of the customer service the Madans staff showed me that Saturday night, not even considering listening to my side or entertaining the possibility that their employee could have confused me with someone else or misinterpreted signals in a dark and loud environment. It was humiliating, unwarranted, hostile, and one-sided, without the employee or manager giving me or my friend the benefit of the doubt when we were both speaking and acting coherently and without missteps. The entire night left a bad taste not only in my mouth but those of the 8+ friends I had gone with, who were all similarly shocked at my treatment. I emailed them this feedback and never received even an acknowledgment.
When I emerged from the restroom, a male staff member immediately jumped in my face saying I needed to leave. I asked why and he kept belligerently repeating that I needed to go outside. I continued asking and he continued deflecting. My friend clocked the encounter and came over, asking him the same questions about what was wrong and why I was being asked to leave without purpose. He continued to deflect to us that we needed to speak to his manager outside and that I was apparently “too drunk,” which was incorrect, as I had only had two drinks spaced out over hours before I came, and he had not thoroughly assessed, as I had not been unruly in any way, had not stumbled, slurred my speech, nor been a disturbance.
My friend accompanied me outside as this employee continued belligerently forcing us to the door, refusing to give his name or explain why he was throwing me out for using the bathroom. When we got outside, we spoke to the female manager, who said that he told her I allegedly “walked through vomit,” which she defended as my being too drunk to safely attend the bar. My friend and I both questioned her, as I had not stepped in any such puddle of vomit, which I would most definitely have smelled, felt, and remembered, and had not received any verbal, or tactual signals from staff members on my way up the dark and loud stairway. I had no vomit on my shoes, which were clean, dry, and did not smell. I then picked up both shoe soles to show both her and the witnesses around that they were, in fact, dry and clear of mess, which she refused to acknowledge.
This is unacceptable on two counts: one being that I had not received a single warning from staff that I may have been in a hazardous area, (which I likely was not, given the cleanliness of my shoe soles, which I promptly showed to management), as well as the fact that it was extremely dark and loud in the establishment, which is a considerable obstacle for anyone trying to communicate, so even if I had somehow muddled through a vomit puddle, 1) it would not have been easily visible and should have been blocked off and cleaned immediately by Madams employees per health and safety code standards, and 2) it was too loud to be able to isolate background noise given the music playing on multiple floors, both rationales serve as evidence that even if an accidental misstep through a vomit puddle had occurred, it would in no way have been a marker of incapacitation due to alcohol consumption.
The bouncers outside did return our cash deposits, but did not in any way apologize for the appalling way in which I and my friend were treated by the belligerent employee, as well as the closed-off manager. At no stage whatsoever were either of us listened to or respected to gather our side of the story, even when I asked both the employee and the manager if they would test my sobriety on the spot to verify that I was not as inebriated as the employee claimed, which they neglected to do.
I am wholly disappointed, as was my entire party of friends who witnessed the event, as we all noted I was not intoxicated to the point of sloppy behavior and had not stumbled through any sort of human vomit, nor received any verbal or tactual signals from staff that I was in an alleged hazard area. I felt completely disrespected, steamrolled, disregarded, and ashamed of the customer service the Madans staff showed me that Saturday night, not even considering listening to my side or entertaining the possibility that their employee could have confused me with someone else or misinterpreted signals in a dark and loud environment. It was humiliating, unwarranted, hostile, and one-sided, without the employee or manager giving me or my friend the benefit of the doubt when we were both speaking and acting coherently and without missteps. The entire night left a bad taste not only in my mouth but those of the 8+ friends I had gone with, who were all similarly shocked at my treatment. I emailed them this feedback and never received even an acknowledgment.
كُتب بتاريخ 13 يونيو 2023
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Fernando C
مدريد, إسبانيامساهمة
الأصدقاء • نوفمبر 2022
The ‘chicano‘ bartender has just stolen us. He took the advantage of my friend not understanding english and took $10 tip for a drink. When we went back to the bar to ask for it he became violent, throwing us $5 in a very rude and disrespectful way. Then he was provoking us every time he passed around and literally telling us to “get the f*** out of” there. Definitely a very miserable person who made our visit the worse experience we ever had in a bar.
كُتب بتاريخ 11 نوفمبر 2022
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mikekap24
بوسطن, ماساتشوستس58 مساهمة
أكتوبر 2019
This place is definitely special. It's got a great vibe and I love the live music. Beyond that it's unique - but is that enough?
The menu sounded phenomenal. it was okay. The service was good, the atmosphere was fun, the prices were reasonable - I have no real complaints about our experience here but would I go back? probably not. I can say that I've been there, drank there, ate there - and I think that's enough!
The menu sounded phenomenal. it was okay. The service was good, the atmosphere was fun, the prices were reasonable - I have no real complaints about our experience here but would I go back? probably not. I can say that I've been there, drank there, ate there - and I think that's enough!
كُتب بتاريخ 10 يناير 2020
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Sean
مساهمتيْن
سبتمبر 2019
Staff is unbelievably rude and unfriendly. There’s about 20 better bars to go to Adam mo. We gave the bouncer $10 and he claimed we gave him $5. Then my friend gave him another $5 and he came in and kicked us out. Unsure what pissed this guy off so much but this guy had some late night fury.
كُتب بتاريخ 2 سبتمبر 2019
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Richard A
مساهمة
الأصدقاء • يوليو 2019
I have been going to this bar since it was in its previous location in Adam Morgan. I has live music every night, a diverse crowd of people, great service, and multiple indoor/outdoor areas. If I had to pick my fav bar, this is it. Cheers.
كُتب بتاريخ 2 أغسطس 2019
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SFGiantsFan62
Martinez, كاليفورنيا29 مساهمة
بمفردك • مارس 2019
The venue is made up of 3 areas. The 2nd floor karaoke was closed the Sunday night I was there. The 1st floor music area is fairly small, with 3 tables plus a bar area to sit. There’s a small area in front of the stage to dance & people were dancing! The best, by far, table, especially if you’re solo, in the house is at the mezzanine railing. The mezzanine bar area is large with plenty of seating, but the downside is no view of the band except small TVs showing the stage. Service is very good. I didn’t have food, so can’t comment on that. The crowd is age & culture diverse, which really adds to a terrific experience. I save the best for last. The night I was there, the band (RT Richardson or something like that) was fabulous!! I showed up thinking I’d be there for an hour & stayed to last song at 1:30am! I ‘Ubered’ there from downtown Washington DC for less than $10. The neighborhood looked trendy & felt safe, even when I was waiting outside for my ride. There was s $4 cover charge & a tip jar on stand for the band. Drinks were reasonably priced! Well worth the trip & a real outstanding flavor of local entertainment for a traveler!!
كُتب بتاريخ 28 مارس 2019
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James M
Monterrey, المكسيك182 مساهمة
سبتمبر 2018
The band was great, the drinks came quickly and with good service, the ambiance is just .... bizarre. But that's part of the appeal. Located pretty central in Adams Morgan so you can get to it from anywhere.
كُتب بتاريخ 2 يناير 2019
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John P
Penfield, نيويورك193 مساهمة
الأصدقاء • ديسمبر 2018
They had good live music, the place was a little strange. Probably a hundred or so pictures of naked women, and hundreds of stuffed, mounted animals. A bit alternative in style, the band that played was talented. Very tight near the stage so it was like a concert and not very enjoyable.
كُتب بتاريخ 30 ديسمبر 2018
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Grigol M
Ozurgeti, جورجيا226 مساهمة
الأصدقاء • نوفمبر 2018
Very lively place. Live music starts at 9 and is good. There is a small dance floor. Food was delicious (I tried Burger). Prices are not cheap, but reasonable, but they have good values on daily menus.
كُتب بتاريخ 8 ديسمبر 2018
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Vincent F
فالنسين, فرنسا84 مساهمة
الأصدقاء • نوفمبر 2018
De passage à Washington entre amis. Tombé sur ce bar par hasard. Très bonne ambiance avec de la bonne musique Blues !!
Le repas est copieux et excellent : la soul good comme on l'aime !!
De plus le cadre est sympa.
Bref je recommande pour une bonne soirée
Le repas est copieux et excellent : la soul good comme on l'aime !!
De plus le cadre est sympa.
Bref je recommande pour une bonne soirée
كُتب بتاريخ 8 نوفمبر 2018
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