Vanseven
4
عرض كامل
4.0
10 تعليقات
ممتاز
7
جيد جدًا
0
متوسط
2
سيئ
0
سيئ جدًا
1
StarLady1234
سنغافورة, سنغافورة16 مساهمة
العائلة • ديسمبر 2018
Booked my trip for 14pax with Vanseven. Communication for booking was all done via email and Drivers’ details were given, even with Drivers’ photos 1 week before my trip.
Though the Drivers spoke and understand very little English, we still managed to communicate using translation app.
One of our family members was sick during the trip and needed a visit to the hospital. Drivers offered to drive us and even waited at the hospital to bring us back to our Airbnb.
We felt very safe with Mr Ae and Mr Aek throughout the whole trip. Thanks to them for our enjoyable trip to Khao Yai and Hua Hin.
Though the Drivers spoke and understand very little English, we still managed to communicate using translation app.
One of our family members was sick during the trip and needed a visit to the hospital. Drivers offered to drive us and even waited at the hospital to bring us back to our Airbnb.
We felt very safe with Mr Ae and Mr Aek throughout the whole trip. Thanks to them for our enjoyable trip to Khao Yai and Hua Hin.
كُتب بتاريخ 16 ديسمبر 2018
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Naznigres
سنغافورة, سنغافورةمساهمة
الأصدقاء • أغسطس 2018
Awesome service! Felt very safe and secure as the trip is just us being 2 ladies. Driver is very punctual, prim and proper, very gentleman of opening and closing the door for us. Driver is very alert on our whereabouts. Before, during and even after the trip, excellent updates from Vanseven through whataspp with updates on driver's name, vehicle number and even any last minutes changes. Strongly recommend their excellent service.
كُتب بتاريخ 24 أغسطس 2018
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818summerp
مساهمة
زوجان • مارس 2018
We contacted the company with list of places at Hua Hin which we wanted to visit in a day trip and stay overnight at there. The booking service was very good and they responded very fast.
The driver came on time, however without any greeting just sitting in car playing phone, until we called via phone for verification purpose. His face turn black when he saw we brought along luggage. And, his voice out with angry tone when asking for 50% deposit.
When reach The Meaklong market, he parked the car and start playing his phone, without any communication until we asked him what is this place and waiting duration.
His mood changed fine a bit when reach afternoon. No water been served even though we saw few bottles in the car.
Well, in the entire journey our mood was totally spoil until we wish to end the visit very fast by shorten the waiting duration to 30 mins per place.
It was such a contra situation, whereby the booking service and respond were very good, but bad driver been arranged.
There were no extra changes and all the itinerary been covered, however hope next time to arrange a more polite driver.
The driver came on time, however without any greeting just sitting in car playing phone, until we called via phone for verification purpose. His face turn black when he saw we brought along luggage. And, his voice out with angry tone when asking for 50% deposit.
When reach The Meaklong market, he parked the car and start playing his phone, without any communication until we asked him what is this place and waiting duration.
His mood changed fine a bit when reach afternoon. No water been served even though we saw few bottles in the car.
Well, in the entire journey our mood was totally spoil until we wish to end the visit very fast by shorten the waiting duration to 30 mins per place.
It was such a contra situation, whereby the booking service and respond were very good, but bad driver been arranged.
There were no extra changes and all the itinerary been covered, however hope next time to arrange a more polite driver.
كُتب بتاريخ 17 مارس 2018
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Hi Dear / sir
The customers asked a lot.
Since customer complain, we have improved many things.
We have now improved the service.
We have many rules, Forcing the driver and good service to customers.
And thank you all the customers who trust and use our services.
كُتب بتاريخ 27 مايو 2018
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Brenda C
مساهمة
العائلة • نوفمبر 2017
Good service. Received driver's details 5 days before trip. Driver Mr Por arrived on time to pick us up from our hotel. Although he speak little English but he is polite & patient. Our van is comfortable and mineral water are provided. Completed all our itinerary.
No deposit. No other charges. We paid driver in cash. Will definitely use their service again. Recommended. 👍
No deposit. No other charges. We paid driver in cash. Will definitely use their service again. Recommended. 👍
كُتب بتاريخ 19 نوفمبر 2017
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sarahchan26
Singapore8 مساهمات
الأصدقاء • سبتمبر 2016
I contacted the company with a list of places for Hua Hin Thailand which I want to do in a day trip. Exceeding our expectations we completed so many attractions with time to spare and returning early to our hotel. The driver, Mr Por has prepared a cooler box full of chilled drinks and a vehicle that is so clean and well maintained.
We will definitely use them again if we need day trips planning.
We will definitely use them again if we need day trips planning.
كُتب بتاريخ 30 سبتمبر 2016
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Eden C
هونج كونج, الصين270 مساهمة
يوليو 2016
I booked a Safari World day trip with the company. I was attracted by the low price and was initially a bit worried as this company did not seem to be popular or well known.
The driver, Mr Nui, was on time and very patient. We were a large party with elderly and toddlers, meaning that we were slow moving and late more often than not. Nui was very accommodating and helpful, and he spoke decent English. He allowed us to set a flexible schedule, often letting us make the decisions.
We paid via cash on the day, no deposit needed. Nui took us to all the places mentioned in the itinerary, and everything in the itinerary was covered. We were not additionally charged for toll fees.
The next day, we contacted Mr Nui for a private city tour trip. Same excellent quality.
The driver, Mr Nui, was on time and very patient. We were a large party with elderly and toddlers, meaning that we were slow moving and late more often than not. Nui was very accommodating and helpful, and he spoke decent English. He allowed us to set a flexible schedule, often letting us make the decisions.
We paid via cash on the day, no deposit needed. Nui took us to all the places mentioned in the itinerary, and everything in the itinerary was covered. We were not additionally charged for toll fees.
The next day, we contacted Mr Nui for a private city tour trip. Same excellent quality.
كُتب بتاريخ 26 يوليو 2016
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kenixmayw
مساهمة
زوجان • يوليو 2016
ive dropped them an email on 8 jun for a day tour on 29 jul and was told that they can only take booking 5 days before the tour date.
ive dropped them a confirmation email without checking the date on 20 jul for my tour on 29 jul and was told that they were fully booked.
i questioned how could that have been when they should be taking booking only on 24 jul and was told that they usually have space but really sorry that they cant provide they service....
this is really disappointing,if advance booking can be taken, why did they reject my booking in jun? this wasnt explained.
its only 1 week before my trip and i cant find another tour
bad exp bad service bad reply and bad on me ever trying to go on a day tour with them
ive dropped them a confirmation email without checking the date on 20 jul for my tour on 29 jul and was told that they were fully booked.
i questioned how could that have been when they should be taking booking only on 24 jul and was told that they usually have space but really sorry that they cant provide they service....
this is really disappointing,if advance booking can be taken, why did they reject my booking in jun? this wasnt explained.
its only 1 week before my trip and i cant find another tour
bad exp bad service bad reply and bad on me ever trying to go on a day tour with them
كُتب بتاريخ 20 يوليو 2016
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Because now we have many customers who want to use the service. Number of vehicles made available to customers is not enough. But We provide customer service is completed.
Sorry for the inconvenience
كُتب بتاريخ 31 يوليو 2016
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Wanson
هونج كونج, الصين957 مساهمة
الأصدقاء • يناير 2016
As a group of 9 people, we hired a van and driver to take us to Ayutthaya. The price they charged was very reasonable and the driver was really good and helpful
كُتب بتاريخ 4 يناير 2016
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しゅう47
ولاية طوكيو, اليابان1,373 مساهمة
بمفردك • مارس 2015
現地ではロットゥーというらしいです。タイの各地に利用できるのでどこへ行くのにもとても便利です。戦勝記念塔のあたりから出発します。
كُتب بتاريخ 2 يناير 2016
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Kaywalin J
مساهمة
الأصدقاء • سبتمبر 2015
I heired Vanseven; Toyota Camry, pick up my friend from Bangkok to Pataya. It was really good, he arrived safe & sound and really appreciate with nice car & service.
كُتب بتاريخ 26 سبتمبر 2015
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Lalji2014
Danville, كاليفورنيا3 مساهمات
We are group of 8 people and like to spend 3 days (Jan 24, 25 and 26) to see Bangkok and surrounding area. We have booked President Park Apt for (4) nights. Can you please suggest various tour of Bangkok City and surrounding area and how much cost per trip/day?
Also, We will be landing on Jan 23, 2017 at DMK airpot at 5 PM, is that pssible to book river dinner cruise for this same night? Do you pick up from airport and drop to above apt after cruise trip? How much it costs including cruise?
Please let us know quickly, so we can book. Thank yousomuch.
Larry
Eden C
هونج كونج, الصين270 مساهمة
I see that they have not replied to this answer thread (they don't usually check TripAdvisor), but I recommend emailing them, they replied to me within a few hours.
kellyteh21
ماليزيا
Hi,want to ask Hua hin I day trip on31~10~16, we have 10 adults n 4 kids, please let us know price n place to visit? Or can we decide ourselves place to go?
Eden C
هونج كونج, الصين270 مساهمة
I think you should email them, they reply quickly via email but do not really check Tripadvisor. When I booked Vanseven previously, I was allowed to choose the route, destination, stops etc. Everything is customised.
Vincent Day
Kota Kinabalu District, ماليزيا149 مساهمة
I like to have a English speaking drivers who knows about good food outlets along the way from Bangkok to Hua Hin.
I would also know whether the vehicles provided for the journey is Toyota Camry or otherwise,
Please quote for me to pick up at 2pm from hotel in Bangkok on the 4th May 2016