Dear Mr. Jintak G, Thank you so much for visiting Sky Lake Golf Course and feedback about our services on TripAdivisor. We are happy to hear that you had great experiences at Sky Lake. We are also thank you for your kind word about our golf course. It’s big hug for Sky Lake improve and develop all of the services every day to serve golfers better. We hope that the challenges that Sky Lake bring you will make you feel more interest in your golf rounds. Wish see you soon at Sky Lake to enjoy new challenges. ------ Best Regards, Sky Lake Golf Club Management

Dear Hyuck Joon L, Thank you for taking time to share your experience about Sky Lake. We are glad that we were able to serve you. We are leased to know that you liked our golf course and will take this compliment as an encouragement to serve you and other guests better. Also, thank you for your review about our caddy. We are so sorry if caddy served you not good as other days. We are continually trying to improve the quality of golf course and all of services in Sky Lake and we also training our caddy to get more skills every day and hope that you will have an enjoyable golf game at Sky Lake next time Again, thank you for choosing Sky Lake Golf Club for your golf experience. ----- Best regards Sky Lake Resort & Golf Club

Dear H_Sura_K, Thank you for taking time to share your experience about ky Lake. We are glad that we were able to serve you on both Sky course and Lake course in one day. We are leased to know that you liked he fairway Of our golf course and will take this compliment as an encouragement to serve you and other guests better. Also, thank you for your review about the grass and caddy. We are continually trying to improve the quality of golf course and all of services in Sky Lake and we training to caddy to get more skills every day. Again, thank you for choosing Sky Lake Golf Club for your golf experience. We hope that you will have an enjoyable golf game at Sky Lake next time ----- Best regards Sky Lake Resort & Golf Club

Dear Braddell_Hill. Thank you so much for your sharing about Sky Lake. We are pleased to know that you read a lot of information about Sky Lake and looked forward to the game here. We are thankful for your compliments about changing room and equipment in here. We always strive to offer the comfortable and user - friendly facilities for our guest. About restaurant menu, we are glad that you have a good meal and Sky Lake is sorry that you found the food expensive, we do try to offer a wide selection of choices for our guests, so hopefully when you return next time, you will be able to eat more good food with better price. We also appreciate your thoughts about the pace of play. This isn’t a convincing explanation. Try to be in the guest’s shoes and imagine what response you would like to hear from Sky Lake and rewrite this part. You can check with Golf Operations Team whether they are aware of this issue and had trained their Marshalls how to control the pace of play or not. Then answer the guest base on what you’ve got. We also read the your review that the golf course layout is very challenging, Sky Lake hope that you had fantastic experiences when you finish your flight in our challenge courses because Sky lake was got Vietnam's most challenging golf course award by Vietnam Golf Association. We are also delighted to know that you found the course layout is challenging on almost every hole. Although it is one of awards presented to Sky Lake by Vietnam Golf Association, thanks to your feedback, we will do our best to keep your experiences from being the same when you visit us next time. Once more, thank you so much and we look forward to welcoming you back at Sky Lake Golf Club. --------- Best Regards, Sky Lake Resort & Golf Club

Dear Luong T, Thank you so much for your review about Sky Lake. We are privileged for the opportunity to serve you twice in June and November in 2017 and glad that you had good experiences at our golf club. We will surely pass your kind words to our team. At the same time, please rest assured that we are continually ……every day. We were pleased to read you liked our golf courses. We are continually trying to improve the quality of golf course and all of services in Sky Lake. We also training Caddy every day. We always have the complimentary shuttle bus from Keangnam Landmark Tower departing at 8:00 am (or The Garden at 8:10 am) and return at 17:00 to golfers. Thank you very much again for choosing Sky Lake. We look forward to serving you again soon. --------- Best Regards, Sky Lake Resort & Golf Club