Dive Tel Aviv
Dive Tel Aviv
3.5
عرض كامل
3.5
9 تعليقات
ممتاز
5
جيد جدًا
0
متوسط
1
سيئ
0
سيئ جدًا
3
Jeroen Jimi A
Leiden, هولندا60 مساهمة
نوفمبر 2022
What a joke.
I contacted Dive Tel Aviv weeks in advance via email and phone, made a confirmation to go diving from a boat from Tel Aviv, we agreed that I'd take diving equipment with me & fly to Tel Aviv.
They advised that to be sure of the weather conditions I'd need to call a day or two in advance to ensure safety. Upon arrival in Tele Aviv, the weather was great, no wind and sea calm. Perfect. I called Dive Tel Aviv and they informed me they were full and could not take me. I just made a bunch of cots and they cancel the day before because of a logistical error? No apology was given. Seriously?
They have no idea about customer service, what a terrible company. I'm happy they cancelled because if they treat customers like this I seriously wonder about the safety regulations.
I contacted Dive Tel Aviv weeks in advance via email and phone, made a confirmation to go diving from a boat from Tel Aviv, we agreed that I'd take diving equipment with me & fly to Tel Aviv.
They advised that to be sure of the weather conditions I'd need to call a day or two in advance to ensure safety. Upon arrival in Tele Aviv, the weather was great, no wind and sea calm. Perfect. I called Dive Tel Aviv and they informed me they were full and could not take me. I just made a bunch of cots and they cancel the day before because of a logistical error? No apology was given. Seriously?
They have no idea about customer service, what a terrible company. I'm happy they cancelled because if they treat customers like this I seriously wonder about the safety regulations.
كُتب بتاريخ 17 نوفمبر 2022
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Jason B
مساهمتيْن
العائلة • أغسطس 2018
I emailed this company a few months prior to my along awaited trip to Israel. My kids were very excited to go diving. The contact person told me to contact him a few days before we wanted to go on the diving trip. A few days before I arrived in Tel Aviv, I emailed him and got no response. I contacted him again when I arrived in Tel Aviv and again no response. My kids were extremely disappointed as this was one of the actvities they were looking so forward to. Horrible way to do business. So if you are looking forward to a dive, dont get your hopes up high on this place!
كُتب بتاريخ 3 سبتمبر 2018
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Anna K
137 مساهمة
زوجان • سبتمبر 2015
Находясь в таком прекрасном городе, тяжело все время проводить на пляже.Это просто неразумно! Поэтому мы собрались и решили в первый раз погрузиться с аквалангом. Как нас объяснили,средиземное море не самое красивое при погружении гораздо красивее в красном, но так как мы были на погружении в первый раз, нас все впечатлило) Инструктора прекрасные вообще люди в Тель-авиве очень приятные) Как тренировка перед Эйлатом вполне подойдет.
كُتب بتاريخ 25 سبتمبر 2015
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Nelia B
4 مساهمات
Ainda não fiz, já comprei os vouchers, estou loucaaaaaa pra entrar no Mediterrâneo logo, AMOOOOOOOO a vida animal submarina
كُتب بتاريخ 8 أكتوبر 2013
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EdenShor
مساهمة
We took our 8 and 7 years old to an Introductory dive.
The Instructors were great with the kids, and we had a good time.
Make sure to ask for the underwater Photography
The Instructors were great with the kids, and we had a good time.
Make sure to ask for the underwater Photography
كُتب بتاريخ 1 أبريل 2013
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JimAndDenise51
Toronto, Ontario115 مساهمة
الأصدقاء • نوفمبر 2012
My brother-in-law and I had a very bad experience with Dive Tel Aviv last week. Arrangements were made through Jordan of Dive Tel Aviv for two dives in Herzliya. ("We'll start with a refresh dive and then do a couple of dives to the reef and cave. Our shop is now located in Herzeliah... The price for 1 day diving trip including 2 dives (wreck,reef, canyon or caves) is 650 nis including gear rental".)
The day before our dive, we tried contacting Jordan. Someone who answered his line on one of our calls said that he was busy and would call us later, which he never did. Late in the day, we received a call from "Greg", asking us to meet him the next morning at the marina next to the Carlton hotel on the beachfront in Tel Aviv. Greg was on time. We paid the agreed-upon fee and I was required to pay an additional 115 shekels for insurance for this dive. It was only after making payment that I found out that Greg was only planning a single dive. I showed Greg the email confirmation from Jordan that this was supposed to be two dives. Greg was not at all sympathetic. He insisted that his was a different business from Jordans's (Sea Tel Aviv vs Dive Tel Aviv) and that whatever deal we had made with Jordan was not his responsibility. The fact that we were not aware that we were dealing with a different business was of no significance to him. He returned only 50% of the dive fee, when I decided not to go and he had no interest, at all, in helping us cancel and get a refund of the dive insurance. In the end, I paid 365 shekels for a canceled dive. I cannot blame Greg for the fact that the dive site off of the beach at the marina at the Carlton hotel is of little interest, as confirmed by my friend who did go on the dive. But I do blame him for not acknowledging that he should have been honoring the deal that we made with the person for whom he was substituting. It should have been Greg's responsibility to work out a deal with Dive Tel Aviv. in any event, a charge of 650 shekels (insurance aside) for a one tank dive off the beach, even with equipment included, is totally over-priced.
As for Jordan, who did not respond to our calls, had someone else represent him in his place, substituted a single Tel Aviv beach dive for the two wreck,reef, canyon or cave dives off Herzliya that had been arranged, this was totally unacceptable. Both Jordan and Greg have some learning to do about customer relationships! Or maybe this is simply the standard way of operating for dive operations in Israel.
The day before our dive, we tried contacting Jordan. Someone who answered his line on one of our calls said that he was busy and would call us later, which he never did. Late in the day, we received a call from "Greg", asking us to meet him the next morning at the marina next to the Carlton hotel on the beachfront in Tel Aviv. Greg was on time. We paid the agreed-upon fee and I was required to pay an additional 115 shekels for insurance for this dive. It was only after making payment that I found out that Greg was only planning a single dive. I showed Greg the email confirmation from Jordan that this was supposed to be two dives. Greg was not at all sympathetic. He insisted that his was a different business from Jordans's (Sea Tel Aviv vs Dive Tel Aviv) and that whatever deal we had made with Jordan was not his responsibility. The fact that we were not aware that we were dealing with a different business was of no significance to him. He returned only 50% of the dive fee, when I decided not to go and he had no interest, at all, in helping us cancel and get a refund of the dive insurance. In the end, I paid 365 shekels for a canceled dive. I cannot blame Greg for the fact that the dive site off of the beach at the marina at the Carlton hotel is of little interest, as confirmed by my friend who did go on the dive. But I do blame him for not acknowledging that he should have been honoring the deal that we made with the person for whom he was substituting. It should have been Greg's responsibility to work out a deal with Dive Tel Aviv. in any event, a charge of 650 shekels (insurance aside) for a one tank dive off the beach, even with equipment included, is totally over-priced.
As for Jordan, who did not respond to our calls, had someone else represent him in his place, substituted a single Tel Aviv beach dive for the two wreck,reef, canyon or cave dives off Herzliya that had been arranged, this was totally unacceptable. Both Jordan and Greg have some learning to do about customer relationships! Or maybe this is simply the standard way of operating for dive operations in Israel.
كُتب بتاريخ 14 نوفمبر 2012
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Sol L
تل أبيب, إسرائيل125 مساهمة
بمفردك • مايو 2012
City vibrant and charming, it has places for diving.
Do not expect to leave you amazed.
Nice beach dive - nothing more.
Israel and even close to Tel Aviv you will find a number of impressive places to dive in
Do not expect to leave you amazed.
Nice beach dive - nothing more.
Israel and even close to Tel Aviv you will find a number of impressive places to dive in
كُتب بتاريخ 31 يوليو 2012
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smadar s
حيفا, إسرائيل22 مساهمة
Good place to learn dive,before you will dive in Eilat.
كُتب بتاريخ 23 فبراير 2012
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IsraelDiving
Israel5 مساهمات
We had a great time at this diving center (dive tel aviv).
The equipment rental was in good condition.
The service was good and we had some good dives.
John
The equipment rental was in good condition.
The service was good and we had some good dives.
John
كُتب بتاريخ 28 مايو 2010
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Can anyone recommend a good Scuba dive shop in Tel Aviv. I am looking for a long erm relationship where I can get refills of air and do maintanence on equipment.
كُتب بتاريخ 13 نوفمبر 2018
how long is the introductory dive? 1 hour? 2 hours? what is there to see? how much does it cost?
كُتب بتاريخ 5 سبتمبر 2016
عرض نتائج 1-2 من أصل 2
*من المحتمل أن تنفد: استنادًا إلى بيانات الحجز على Viator والمعلومات المُقدَّمة من الموفر خلال الأيام الـ 30 الماضية، يبدو أنه من المحتمل أن تنفد هذه التجربة عبر Viator، وهي إحدى شركات Tripadvisor.