Thanks so much for this very kind review! I had a super time exploring Jaffa with you and am delighted you enjoyed yourself so much. I hope to welcome you back to Israel in the future!

Thanks so much for your kind review! I had a great time exploring Jaffa with you and am really happy to hear that you found it both informative and fun - I want people to enjoy their vacations! I hope to be able to welcome you back to Israel in the future.

Thanks a lot for this very kind review! I really enjoyed going off the beaten path with you in Northern Israel and am delighted that you had such a good time also. I was particularly happy that we were able to adapt our programme based on your feedback to make sure we focused on what you found interesting and also add in an extra stop along the way. I hope to be able to welcome you for more tours in the future.

I'm devastated to hear that you were not happy with your experience as I set extremely high standards for myself. And so first, I'm really, genuinely, disappointed that the tour didn't meet your expectations. The cost is the specific price of an evening tour in Jaffa offered through the TripAdvisor/Viator website. A significant amount of the fee doesn't actually go to the guide. That's not a problem from my point of view but I thought it was worth clarifying as it may not be obvious. Also, the pricing isn't reflective of the cost of the personalised private day tours I offer for direct booking which are all custom-built based on people's interests and budget. I went back to look over the tour description. It does state clearly what is included (licensed tour guide, entry fees) but it doesn't explicity state that refreshments aren't included and so I have made that change to hopefully avoid confusion in the future. The duration of the tour is indicated as 1-3 hours and the description says that "we'll wander the alleyways of Old Jaffa, discovering its stories, tales and legends". I always begin every tour by emphasising that the tour is yours. That even though there is a timeframe, I'm not on the clock. And that I'd really like you to tell me how you're doing, if you'd like to change things up in the middle, if there's something to improve, if you want to stop for a coffee etc. Because I recognise this is sometimes difficult culturally and people don't want to offend, I check in regularly during the tour and make sure that you're interested in more stories, that you still have energy, if you'd like a break etc. And because it was a cool evening I asked if you were ok with the temperature and also offered to borrow my jacket. I always want the people I'm guiding to have the best time possible. Giving people a great experience is what gives me the greatest satisfaction. That's why I do my best to encourage real-time feedback throughout any tour because if there is anything you'd like to change, normally I can - and will. I was particularly sad to read this review as on a personal level I very much enjoyed meeting you both, getting to know you, exploring the winding alleyways of Jaffa together and answering all your very insightful questions. I hope that the rest of your trip here is fantastic. And, as I said on the night, if you have any questions at all or need any advice about the rest of your time here, you're welcome to be in touch and it would be my pleasure.

Thanks so much for this very kind review. I'm delighted that you enjoyed yourself so much (and also the dad jokes which are an essential part of the experience!). I hope to be able to welcome you on more tours in the future.

Thanks so much for this kind review! I really enjoyed exploring Jaffa with you and am delighted that you had such a good time. I look forward to the next tour!

Thanks so much for this very kind review. I really enjoyed exploring Israel with you and hope to be able to welcome you back on more tours in the future.

Thanks so much for your very kind review! I really enjoyed exploring Jaffa with you and am delighted that you found it engaging throughout. I hope to welcome you on more tours in the future.

Thanks so much for this kind review! I had a lovely time exploring Jaffa with you and am glad you did so too. Hope to welcome you on more tours in the future.