‪Hard Rock Casino‬

تعليقات حول - ‪Hard Rock Casino‬, ‪Atlantic City‬

اكتب تعليقًا
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
349 على بُعد 5 كيلومترات
معالم الجذب
68 على بُعد 10 كيلومترات

4.0
436 تعليق
ممتاز
‪224‬
جيد جدًا
‪121‬
متوسط
‪44‬
سيئ
‪23‬
سيئ جدًا
‪25‬

JohninMiami
ميامي, فلوريدا8 مساهمات
‪There are positive and negatives regarding our recent trip to Hard Rock AC. The staff was pleasant and helpful. We stayed in the South Tower and we were surprised regarding the poor condition of the elevators. We were on the 35th and 37th floor at times had to wait up to 5 minutes for a "down" elevator. Also seemed as though not all elevators were operational. We had issues with the door lock dying and not being able to gain entry to the room. Also, when you need to talk to a desk person regarding a room issue, first you need to discuss the issue with a hotel operator and then get transferred to a "front desk" person.....Time consuming. The Hard Rock is a beautiful casino. Rooms are spacious and well appointed.‬
كُتب بتاريخ 7 أغسطس 2022
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JonnyNoNeck
4 مساهمات
‪Started @ Borgata, place was fifthly, no Bev service, 28 min handpay. @Hard Rock orde bev from machine F>A>S>T. Hit jackpot self pay on machine. My suite was beautiful 2 big screens balcony frig coffee, 1-1/2 baths. Huge soaking tub. Wonderful, suite spotless. The casino has to be the cleanest in the country... Thanks HR‬
كُتب بتاريخ 29 يوليو 2022
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Dear JonnyNoNeck: Thank you for sharing the positive feedback from your visits to Hard Rock Hotel & Casino, Atlantic City. We are so happy to hear that you got lucky and had a great time with us! At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your kind words and happy experiences We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.
كُتب بتاريخ 1 أغسطس 2022
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JDG1573
11 مساهمة
‪Always go to Hard Rock Cafes anytime there's one nearby in town! All over the world and love them every time!‬
كُتب بتاريخ 14 يوليو 2022
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Dear jgT4551JM: Thank you for sharing the positive feedback from your visits to Hard Rock Hotel & Casino, Atlantic City. We appreciate your loyal patronage and are so happy to hear that you love Hard Rock Cafe! At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your thoughts and experiences. We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.
كُتب بتاريخ 14 يوليو 2022
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Michael Boyle
‪Bronx‬, نيويورك92 مساهمة
زوجان •
‪Nice hotel with comfortable rooms and beds
The service there has to improve
First of all you can’t call front desk , bell service or valet direct without a long run around call from hotel operator
We pay resort fees to get resort service
Unfortunately did not feel when time Is wasted dealing with hotel operators
They don’t have the answers or information that front desk , ,bell service and valet service would have
Was very frustrating
When I went to retrieve my van it took over 30 minutes when I asked woman at valet desk she was rude to us
Then we found out according to valet she gave valet person wrong keys which she did not explain‬
كُتب بتاريخ 13 يوليو 2022
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Dear mboyle514: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that the service you received didn’t meet your expectations or our high standards. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your thoughts and experiences. We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.
كُتب بتاريخ 13 يوليو 2022
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CathyJo G
‪Newark‬, ‪Delaware‬43 مساهمة
‪Love the Hard Rock! Awesome Group of People work here. Exceptional Service from the moment you walk in the door until you check out. We have encountered issues before but are corrected in a timely fashion. Great Restaurants and my favorite is Counsel Oak. Luis and Victor are the best!
Nice Food Court with a good selection. Prices are compareable to most eateries the in other Casinos!
Definitely will continue t visit!‬
كُتب بتاريخ 22 يونيو 2022
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Dear cathyj0g: Thank you for sharing the positive feedback from your visits to Hard Rock Hotel & Casino, Atlantic City. We appreciate your loyal patronage and are so happy to hear that you continue to receive amplified service from our team! At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your thoughts and experiences. We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.
كُتب بتاريخ 23 يونيو 2022
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Richard O
مساهمتيْن
‪Spectacular service from check in to dinning places and very clean rooms.one of the best hotels in Atlantic City,NJ.Staff couldn't do more to be pleasant and helpful‬
كُتب بتاريخ 14 يونيو 2022
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Dear N4671WOrichardo: Thank you for sharing the positive feedback from your visit to Hard Rock Hotel & Casino, Atlantic City. We're delighted to see that you enjoyed your visit and received spectacular service from our team. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.
كُتب بتاريخ 20 يونيو 2022
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Rich P
110 مساهمات
‪The hotel is beautiful, exciting and has a great selection of food outlets. The thought behind the visuals, atmosphere and even the plantings showed that the hotel staff really wanted your visit to be special.‬
كُتب بتاريخ 5 يونيو 2022
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Dear 841richp: Thank you for sharing the positive feedback from your visit to Hard Rock Hotel & Casino, Atlantic City. We're delighted to see that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.
كُتب بتاريخ 7 يونيو 2022
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vingagliostro
11 مساهمة
‪The Dueling Pianos is always an entertaining way to end your evening. With a good bar for a night cap and awesome music done in such a fun way. Everybody has a blast and gets involved.‬
كُتب بتاريخ 7 مايو 2022
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Dear vingagliostro: Thank you for sharing the positive feedback from your visit to Hard Rock Hotel & Casino, Atlantic City. We're delighted to see that you had a great time and enjoyed the dueling pianos. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.
كُتب بتاريخ 9 مايو 2022
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Todd H
‪Fairfax Station‬, فيرجينيا344 مساهمة
‪The Hard Rock is great! It is bright, the live music is great and they have great eateries throughout the hotel. We didn't stay here, but spent most of our time here. Breakfast at Starbucks or Alexia's Patisserie (fantastic). We enjoyed walking around the hotel and getting a photo by their standard large guitar out front. ‬
كُتب بتاريخ 27 أبريل 2022
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Dear toddkharding: Thank you for sharing the positive feedback from your visit to Hard Rock Hotel & Casino, Atlantic City. We're delighted to see that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.
كُتب بتاريخ 3 مايو 2022
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Diane SA
‪Pottsville‬, بنسيلفانيا23 مساهمة
‪This is by far the nicest casino, rooms are very nice and clean. Casino staff are very friendly and helpful. The women at the parking booths need to take some customer service lessons. It does annoy me that you do not get free parking even when staying there. If you go out for dinner and need to drive, be prepared it will be another $10 to get back in. Parking receipt is only valid for the day you arrive …WTH ?? I doubt that I will return to AC, really headed downhill quickly and the business/casinos don’t seem to care. Hard Rock is very clean, great atmosphere and beverages are easy to get., just wish it wasn’t in AC‬
كُتب بتاريخ 19 أبريل 2022
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Dear Diane A: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize for your negative interaction with our Parking Attendant. Please know that hotel guests only pay for parking 1x per stay, as parking validation is given at the Front Desk upon check-in. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your thoughts and experiences. We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.
كُتب بتاريخ 19 أبريل 2022
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