‪Getaway Tours‬
‪رحلات التنزه سيرًا على الأقدام والتخييم‬
طالع المزيد
نبذة
‪‪Surabaya‬، إندونيسيا‬

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‪Getaway Tours‬
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4.5
33 تعليق
ممتاز
‪22‬
جيد جدًا
‪9‬
متوسط
‪0‬
سيئ
‪1‬
سيئ جدًا
‪1‬

Spartan L
3 مساهمات
الأصدقاء • ‪سبتمبر 2022‬
‪Booked a package for Mt Arjuno plus Mt Welirang. The agency was prompt on my queries from start till end. Package was delivered per plan and promised. Guide and porter was professional and deliver more than what we ask for. Overall a thumb up for them. Thanks!‬
كُتب بتاريخ 3 سبتمبر 2022
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Ahmid
مساهمة
زوجان • ‪يناير 2020‬
‪The worst company i have ever dealt with. No customer service skills. Beware of last minute charges, what you see on groupon is NOT what you pay. They give you no notice of your booking you have to inquire with them. Then i get a email at 2.05 saying my driver is outside waiting to go despite me saying i want to book the following day. I was told i also have to pay extra for the driver as he came to my hotel and that if i dont go i cant use my booking that i paid for. So i lost my money and wasted a day. Absolute disgrace.‬
كُتب بتاريخ 21 يناير 2020
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Hello. Greetings from Indonesia. I would like to reply regarding your review and i think you post this on a wrong business location. - We do not arrange Dessert Safari, we just arrange trip to Indonesia, and there is no dessert here. - We are not affiliated with groupon - We have driver well trained and they have good attitude will not do inappropriate things like charging you extra - We do not ask client to pay full payment for our service in advance. Usually just small payment in advance and the rest can be paid in Indonesia. I am sure you post this review in a wrong location. Anytime you want to have good service, good hospitality, meeting friendly people, enjoying diverse culture of Indonesia, adventuring from volcanoes, jungles to small isles, observing wildlife, please come to Indonesia. And feel free to contact me. Salam, Management of Getaway Tours Indonesia
كُتب بتاريخ 28 يناير 2020
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jagreen
سنغافورة, سنغافورة17 مساهمة
الأصدقاء • ‪يناير 2020‬
‪Our group had 4 of us (early 20s) going to climb Mt Sumbing.

Nessa and the porters were really helpful and friendly, and kept a lookout for our well being, even amidst the inclement weather.

We were really grateful for the porters who carried extremely heavy bags, containing the tents and food supplies for us. Nessa and the porters even managed to cook delicious meals for us while it rained. Nessa was also very fluent in English and was always glad to answer any queries we may have had.

We highly recommend this tour!‬
كُتب بتاريخ 3 يناير 2020
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Sim Z
مساهمتيْن
الأصدقاء • ‪يناير 2020‬
‪Spent the new year on the mountains in Gunung Sumbing with these guys. They were awesome!! Really hospitable and kind hearted guides, porters and driver. Would recommend anyone for this! :)‬
كُتب بتاريخ 1 يناير 2020
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Riccardo Lovo
مساهمتيْن
‪أغسطس 2019‬
‪Marwan was our driver and we could not have been happier with him. His English was very good and he always put our comfort first. We drove around two entire days and he was always so polite to us, even though our itinerary was very tough and draining (literally starting the day at 1am and finishing the day late on that day). Such a nice guy!‬
كُتب بتاريخ 30 سبتمبر 2019
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Marven_thegreat
5 مساهمات
بمفردك • ‪أغسطس 2019‬
‪Started with very responsible tour operator, then serviced by friendly tour guide and driver which made my trip in Indonesia become unforgettable moments I've ever had. Undoubtedly they are extremely recommended tour operator for you who want to start great experience.‬
كُتب بتاريخ 1 سبتمبر 2019
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nazeer n
سنغافورة, سنغافورة229 مساهمة
العائلة • ‪ديسمبر 2018‬
‪Highly recommended for Surabaya tour as Ms Dwi is responsive, swift and efficient to ensure that my family and me feel good and comfortable with my special requests. Wonderful and worthwhile trip. Driver is very patient, and smooth driving. Guide is friendly, knowledgeable and always makes us feel comfortable, even in heavy rain.
Will definitely recommend to all and I will come back for their great services In Indonesia again.‬
كُتب بتاريخ 15 ديسمبر 2018
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AlbertoAs67
ميلان, إيطاليا20 مساهمة
زوجان • ‪أغسطس 2018‬
‪Abbiamo prenotato via web un’auto privata con autista per 2 persone per il tragitto Surabaya-Bromo-Ijen-Banyuwangi. Abbiamo scelto questa agenzia, perché si è rivelata la più precisa nelle risposte e quella con il prezzo migliore. Auto confortevole, pulita e perfettamente funzionante, l’autista Marwan professionale, affidabile, gentilissimo e con ottimo inglese. In un paese in cui la rete stradale è ancora in via di sviluppo, è stato fondamentale potersi affidare ad un operatore valido, che ha fatto di tutto per accontentarci, pianificando il viaggio e tutti i servizi locali su misura in base alle nostre esigenze. Lo consigliamo vivamente!
كُتب بتاريخ 6 سبتمبر 2018
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Mellissa S
سنغافورة, سنغافورة117 مساهمة
الأصدقاء • ‪أغسطس 2018‬
‪Booked a 4D3N tour (Ijen, Sukamade, Bromo and Madakaripura Waterfall) with Getaway Tours. Everything was well organized. Dwi was prompt in her replies during the planning process and very helpful with information!

Mr Arif was our assigned guide. He was very informative and patient with our neverending photograph requests. Made sure everyone was comfortable. Even brought us to a “secret spot” for to watch the sunrise at Mt Bromo (only had around 80 people at the spot, no squeezing and no crowds!!) He assisted with sending out our postcards too as we didnt have time to do so.

Mr Nur was a safe driver and helpful with our bags and toilet breaks.

The local guide they hired for our Ijen climb was Sherli. Extremly helpful and encouraging during our climbs, making sure everyone was safe. Extremely patient with our photo requests too!

Highly recommend Getaway Tours to plan your trip!

P.S: Be prepared for long drives if you’re planning the same intinerary as us. There was a point where we travelled for about 14 hours to get to our next destination.

كُتب بتاريخ 27 أغسطس 2018
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Joolesgun
سنغافورة32 مساهمة
زوجان • ‪يونيو 2018‬
‪The tour operators were very helpful in creating a tour based on our specific timings to the areas. They were flexible with the tour to cater to our needs. They were up front with all the costs and itinerary. The diver ( Echo) was excellent at getting us to the locations safely and on time. The tour of Bromo was fantastic and I highly recommend it. Should you wish to avoid the crowds and catch some good lighting consider going in the afternoon instead of for sun rise. We went at 2pm and were lucky to have great weather. There way hardly anyone there ( might also have been because it was a public holiday long weekend).

Ijen was another great experience. Would local guide Sheryl organised by Getaway was amazing and took care of us so well. The climb is a steep hike up a compacted wide dirt path up to the top of the rim of the volcano and then a steep narrow rock decent down to see the Blue Flame. Again having the guide helped to ensure we were safe on the ascent and decent.

Overall, it was a fantastic trip made easy by Getaway.‬
كُتب بتاريخ 18 يونيو 2018
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