‪Borosport Ski Rentals‬

تعليقات حول - ‪Borosport Ski Rentals‬, ‪Borovets‬

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طالع المزيد
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المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
56 على بُعد 5 كيلومترات
معالم الجذب
9 على بُعد 10 كيلومترات

4.5
82 تعليق
ممتاز
‪75‬
جيد جدًا
‪1‬
متوسط
‪1‬
سيئ
‪0‬
سيئ جدًا
‪5‬

alexmanolov
مساهمة
العائلة • يناير 2022
‪I am pleased with my visit from the staff of Rila ski rental, unlike other ski rental. You gave me hope that there are still cool and understanding staff. Clean, large and tidy ski room. There were about 50 people and yet I was served in the best way. I am happy that my vacation went well and with good skis. Thank you guys!‬
كُتب بتاريخ 4 فبراير 2022
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الأصدقاء • يناير 2022
‪I am very impressed with the ski rental of Rila Borovets. We arrived with a group of 9 people and went down to the ski room to equip ourselves with ski equipment. The staff was extremely kind, fast and motivated to give us the best they have. Thank you all for the advice, speed and professionalism. See you again!‬
كُتب بتاريخ 4 فبراير 2022
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George H.
5 مساهمات
زوجان • يناير 2022
‪Went to hire equipment and all was well. Great service from the staff as I was in a hurry to get on time for the night skiing. I'd like to mention Asen in particular as he made sure I was completely ready for the cold weather and my Snowboard perfectly adjusted. Cheers to the best ski depot in Borovets and see you soon again.‬
كُتب بتاريخ 29 يناير 2022
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Mert B
مساهمتيْن
الأصدقاء • يناير 2022
‪Thanks to Vasko for giving me another board so i can enjoy the rest of the days. He was very kind and helpful.‬
كُتب بتاريخ 28 يناير 2022
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Ceri C
مساهمة
الأصدقاء • يناير 2022
‪Vasko and Asen is the best
They helped me and gave me the best snowboard.
Best staff in the place🤘🏼🤘🏼 Find them and ask for help.‬
كُتب بتاريخ 28 يناير 2022
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Naomi D
5 مساهمات
العائلة • يناير 2022
‪Terrible equipment, very old tatty ski’s and boots. Very bad attitude from staff. The staff just laugh in your face when you complain. So many other amazing places to hire from, hunters was ace, don’t waste your money getting it from here.‬
كُتب بتاريخ 26 يناير 2022
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Rebekah V
صوفیا, بلغاريا3 مساهمات
الأصدقاء • يناير 2022
‪terrible attitude of staff . terrible ski hire .equipment 20 seasons old .would never recommend much better service else where‬
كُتب بتاريخ 26 يناير 2022
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zoe l
دونكاستر, UK30 مساهمة
العائلة • يناير 2022
‪Certain staff need retraining. Appalling attitudes towards customers. I had the unfortunate luck of having to deal with VASKO (young man with shaved head) in the ski rental department. This was my first ever skiing trip so I had no idea on what and how the boots should fit. The first day I was issued with a pair that were uncomfortable. I went back to change them, he shook his head at me snatched them and muttered under is breath. The second pair weren't any better. I told him I was suffering from shin bang, his reply to me was "tough you deal with it or find another sport". I was so close to tears, I was in alot of pain, my family were all out on the slopes and I was being spoke to like something on the bottom of Vasko shoe. Fortunately Bobi took over from him as he could see my distress and literally saved my holiday. Bobi took the time explained how they should fit and feel, what to do to protect my already damaged shins. He was fantastic. Upon leaving I thanked Bobi for his help and brilliant customer service, to which Vasko felt the need to add and shouted over to me "that's the last pair of boots you have".
I used to dread going in to collect my belongings on a morning or evening to hand them back in, just incase I was served by Vasko. After venting to other fellow female skiers quite afew mentioned the same name and how sexist he was towards them too.
As a 5 star resort that the ski hire are based in I feel this is certainly not the job for Vasko. He was very arrogant, rude and lacked the very basic customer service skills. I will be emailing Balkan holidays once I am back into the UK regarding this.
I just want to send my appreciation to Bobi for restoring my faith in them. Thank you Bobi.‬
كُتب بتاريخ 22 يناير 2022
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Stuart R
29 مساهمة
ديسمبر 2021
‪This review relates to Borosport Ski Rental based at Rila Hotel Borovets.

I've stayed at the hotel twice and it would be very convenient to rent from Borosport - but their attitude stinks. I wanted to rent a snowboard but had my own bindings and boots. I was happy to pay the full amount as if renting all equipment from them, but I needed my bindings fitting on the board - something that takes all of 5 minutes !. It should be a bonus to them as there is no wear and tear on their bindings and boots as I'm using my own. The person in charge literally walked away mid-conversation about it. I thought he'd gone to find out if they could do what I requested, but no, he'd just walked off and couldn't be bothered to help.

I walked to one of the shops at the rear of the Rila Hotel (CharSki - SKI DEPOT) and asked them same question. No problem, they were happy to help and they got a 5 day rental out of me. My fiance had already committed to renting her skis from Borosport and had an equally unhelpful attitude. It seems like Borosport as a whole has a monopoly on this resort and the arrogance to go with it. I'd urge you to hire your gear from one of the smaller shops in the resort - you'll almost certainly get treated better !‬
كُتب بتاريخ 6 يناير 2022
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Marc S
‪Harelbeke‬, بلجيكا21 مساهمة
زوجان • مارس 2020
‪3 de maal onze uitrusting daar gehuurd en steeds te vreden
Vriendelijke ontvangst , goed materiaal. Depot wel bij betalen als je uw uitrusting huurt
كُتب بتاريخ 16 مارس 2020
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