Dear Madam, Thank you for taking time out to give us a detailed review of your experience here at Flaunt. We are so happy that you were happy with your body and head massage. Rosy is thrilled that you enjoyed her pedicure as well. Your comments regarding Lavanya have been noted and we will ensure the same does not happen again. Kusum finds sitting and doing a manicure uncomfortable, much to our concern as well 😅. So we assure you, she is relaxed. Thank you and we hope to see you again and give you a much better experience. Warm Regards, Team Flaunt

Hi, Firstly, I am so sorry and saddened to read your review. We hold ourselves to a very high standard, and this being our first negative review is quite disheartening. Having said that, there are a few things I must clarify. You have been to Flaunt before and met with me and had a consultation upon which all the prices were explained to you. You had a very very bad haircut at another salon which you wanted us to fix. I had explained to you that not much can be done as your hair was in a pretty bad shape, but you agreed to make an appointment nonetheless to have us do whatever we could to fix it. I take haircuts with prior appointments only ( two days prior minimum). And because you could not wait, you chose to get a haircut from our senior stylist Rohita. She is very experienced and has a long and loyal list of clientele. You refused to let her wash and condition your hair which made cutting it very difficult. She then requested you to let her cut your hair dry, but that was also not allowed by you. She had to spray your matted hair wet which made working with it impossible. She did follow your instructions and tried to remedy your uneven hair the best she could. It did not help that you came with friends who refused to stop badgering our stylist about how she should be cutting your hair. Your grouse however, was not with the haircut, which upon completion, you said was fine. Your grouse was the price. When you are fully aware of the cost of a service before the service itself (because they are printed in black and white on our tarriff cards) why create a scene when it comes to paying? Which may I add, you did not even fully pay. You might not be aware, but in India, we have to levy an 18% tax as a compulsion. You absolutely refused to pay this saying it was too much, thereby actually breaking laws. We are very popular amongst foreigners here but have never had to deal with anyone refusing to pay the Indian tax. Because you created a scene, my manager in my absence had no choice but to allow you to leave without paying your complete bill, so if anything, I wish us owners could write reviews about certain customers and their decorum. After allowing you to leave, you have been badgering us accusing us of removing your review? I hope you know that is not possible. And I also hope prospective clients can see through this malicious rant all on the account of prices that are made very clear from the start. However, I understand it comes with the territory of being on a platform where people are allowed to write what they want about us, but fortunately, here we are able to explain our side.