‪The Four Fountains Spa - Salt Lake, Kolkata‬

تعليقات حول - ‪The Four Fountains Spa - Salt Lake, Kolkata‬, كولكاتا (كالكوتا)

‪The Four Fountains Spa - Salt Lake, Kolkata‬
4
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العنوان
أفضل الأماكن القريبة
المطاعم
679 على بُعد 5 كيلومترات
معالم الجذب
190 على بُعد 10 كيلومترات

4.0
22 تعليق
ممتاز
‪14‬
جيد جدًا
‪4‬
متوسط
‪1‬
سيئ
‪1‬
سيئ جدًا
‪2‬

Suman Dey
كولكاتا (كالكوتا), الهند49 مساهمة
زوجان • يوليو 2016
‪The spa staff is polite. I am a member fr nearly 2 years now and have not faced any issue. I am a frequent to spas and would admit that I had seen better options. Rooms are a bit oily , showers are not that clean also. But the overall experience is worth the money that I spend. Therapists are good enough. Overall value for money.‬
كُتب بتاريخ 30 يوليو 2016
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Chahat C
‪Ranchi‬, الهند106 مساهمات
بمفردك • فبراير 2015
‪Given the amount they charge there was a high expectations as the staff looked professional but was not upto the mark. Still lots of area of improvement.‬
كُتب بتاريخ 30 سبتمبر 2015
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DasR1
ملبورن, أستراليا105 مساهمات
زوجان • يوليو 2015
‪Given the amount they charge, there are seriously better options than this one in
Saltlake area. I bought a pre paid membership of Rs12,000 thinking that it will be
beneficial in the long run. Not sure if I made the right decision.

Location: This is perhaps the only positive about this spa. Its easy to locate and
there is ample parking nearby.

Booking: The booking experience is not so good. I had booked a therapy in person at their front desk for me and my mum 1 week in advance. They called me 2hrs prior to the booking to ask me if i can postpone my session to later. Also i was told that the booking is for 1 male and 1 female. I insisted that I had booked for 2 ladies and
instead of accepting their mistake they argued with me that its me who has booked that way. Its only after i raised my voice, did they accept their mistake and rectified it.

Therapists: Most of the therapists are really not up the mark. One therapist called
Arati did such a crap job that my mum gave polite feedback to the manager about her. Inspite of this, the manager insisted that the same Arati does my facial on the 2nd time we visited. I did not want to be rude and agreed but clearly stated that we would prefer some other therapist next time we visit. Funnily enough, the same Arati was assigned to me the 3rd time i visited. Thsi time arpound, I lost my cool and after i flatly refused to have my therapy done by her, did they change my therapist to
Chandana. This girl was quite ok.

Ambience: Very bad. There is no light music playing in the therapy rooms. The staff
talk in loud voices in the corridoor which is quite disturbing when a therapy is in
session.

Therapy rooms: The worst part of the entire experience is the therapy room. The walls are stained and wallpaper peeled off in some places. The doors and handles are oily and have oil smudges all over the place. The massage table is not fully covered in disposable towel, so has remnants of oils from previous clients from past months, The little pillow and leg rest is totally oil smeared. They were so oily that I requested for a towel to use as a pillow. The towel was no good either and smelled of old oil. The slipper they provided to was an oil well. I am lucky i did not slip while wearing it. The bathroom is worse than a public shower. There are black moss marks on the corners and smells really bad. The shower head is the worst bit. There is such a thin steam of water coming out that its nearly impossible to have a good shower, leave alone wash your hair after a head massage.

Overall: Overall, a bad experience. Given the amount they charge, you are better off spending your time and money elsewhere.‬
كُتب بتاريخ 3 أغسطس 2015
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w_reiziger
مومباي (بومباي), الهندمساهمة
بمفردك • مايو 2015
‪I had given a gift card to my mother for her birthday. Unfortunately there was just one employee present at the center. When she tried to discuss the service options she could chose from, she proposed a Rs 1500 package that would result in a loss of Rs 500 (although I had selected the amount based on the rates of different services on the internet). Finally she suggested that she would use half and pay half. After her facial she left my mother and went out of the store to purchase items. So essentially my mother was left alone. On top of that there was an earthquake and although my mother shouted for help the employee was not around!!! and came after almost an hour. Unfortunately my mother was not in a state to walk out of this place. This is the worst experience someone could have at a spa. Instead of it being a pleasant experience, it turned out to be a stressfull and scary experience. Just because an elderly lady walks into a spa it does not mean that she should be treated like this. This is ridiculous!!!‬
كُتب بتاريخ 13 مايو 2015
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pawanpawan
كولكاتا (كالكوتا), الهند5 مساهمات
زوجان • يناير 2015
‪I am member of Shakespeare Sarani branch since last one year.This year too i paid them advance.Meanwhile in feb 2015 they didn't gave any booking on pretext of renovation .But now i came to know that the spa is no more in existence and a new spa has been opened there. This is simply cheating public after accepting deposits. I will take any possible step to book them in case of cheating and accepting deposit from public without any authority.

Company Name:CMYK HEALTH BOUTIQUE PRIVATE LIMITED
Directors: KRISHNAN KRISHNA RAMANATHAN ,SAURABH GARG,SUNIL SRINIVAS RAO,ANURAG KEDIA and fanchisee get ready for legal consequences .

Advise to future clients or member: pls pls dont pay them advance .Either they will run away or after becoming member they wnt give you appointment saying theere is no free schedule,therapist is not well, we are renovating etc etc....‬
كُتب بتاريخ 21 مارس 2015
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Anshuman S
‪Wakefield‬, UK175 مساهمة
الأصدقاء • ديسمبر 2014
‪I visited this Spa just to check out how Indian Spas are , and the experience was honestly very pleasant, Sanjeev was really caring and was well trained, and did not leave any effort to make sure that I was relaxed. The management was well caring and relaxed with time, I did the package called Gentleman's Retreat (Premium) and that included Swedish Massage , Body Polish, and Facial. I am a regular visitor Spa back in Manchester but this is the first time I am visiting in Calcutta, heard that this place is good and it IS actually good. Quite reasonable in pricing, and the staffs are very friendly and flexible with timings, they are well caring and truly believe in customer satisfaction.

Pros:
Cost - reasonable
Staff - Friendly and caring
Products - Covers a lot of variety of Spa

Now I will give a constructive feedback to the management so they can improve the facilities.

The shower need to refurbished, the shower had very little pressure which took a long time to took the scrub off, the shower handle came off and Sanjeev had to fix it, the drainage system is not good enough either.

The Ceiling had mold, which I can understand from the constant temperature change in the room, but still that is quite scary and need very soon refurbishment ( I am not sure about the other rooms)

The room temperature need to be constant, while I had the body scrub I was feeling quite cold but the room had no control to make it warm which I understand being in India probably not needed but still somehow the room temp need to be constant.

Being said the overall experience was very pleasant and I would recommend this Spa to everyone if you are not too fussy about the shower and other facilities. Hoping the management will be addressing those issues very soon and make this SPA one of the top most Spa in Calcutta.

Thanks
Anshuman‬
كُتب بتاريخ 28 ديسمبر 2014
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Hi, Kindly pardon us for the delayed reply. We are glad to know that your experience at the spa was a pleasant one. We look forward to welcoming you back soon. Thanks :)
كُتب بتاريخ 17 فبراير 2015
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Subhablues
كولكاتا (كالكوتا), الهند48 مساهمة
زوجان • نوفمبر 2014
‪Me and my wife visited this place after getting back from a long sea side trip. Our main aim was to get our tan removed. People here are very professional. They served our need with appropriate treatment. We got the effect of scrubbassage and facial after 1/2 days. Overall very good experience, will certainly visit again.‬
كُتب بتاريخ 7 نوفمبر 2014
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Hi, Apologies for the delayed reply. We are glad to know that you experience at the spa was a pleasant one. We look forward to welcoming you back soon. Thanks :)
كُتب بتاريخ 17 فبراير 2015
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SGhosh2014
كولكاتا (كالكوتا), الهندمساهمة
بمفردك • مايو 2014
‪Have been to this place very recently...Have seen it many a times but couldn't manage time earlier to visit it.... A few days back while returning from work thought of hopping in for a quick massage. I took a Scrub Massage..as because i was looking for some thing for the glow of my skin. I was confused what to take so the lady at the reception guided me along with the menu and helped me to choose a therapy according to my need. Enjoyed thoroughly the 1hr massage session. The ambiance was great... the staffs and the special mention the therapist ware all very professional. Through out the entire massage the therapist ensured that i was feeling comfortable. Overall a very good experience. would be visiting again very soon.‬
كُتب بتاريخ 27 يونيو 2014
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We are glad to hear that you had a pleasant experience at the spa and were satisfied with the overall services. We look forward to welcoming you back to the spa soon. Thanks :)
كُتب بتاريخ 16 أغسطس 2014
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damuru516
بنغالور, الهند27 مساهمة
الأصدقاء • ديسمبر 2013
‪De-stress starts the moment u enter the place. Amazing decor and ambiance. . The staff and therapists are very polite and accommodating. Cleanliness and hygiene was very nice. We were 6 girls and each one of us was overwhelmed with the service. The therapists took extra care of things like hair dryer, shampoo, towels etc. Very relaxing therapies.‬
كُتب بتاريخ 17 ديسمبر 2013
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Apologies for the delayed reply. We are glad that you had a pleasant time at the spa and were satisfied with the overall services. We look forward to welcoming you back soon. Thanks :)
كُتب بتاريخ 16 أغسطس 2014
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SouBoyy
كولكاتا (كالكوتا), الهند4 مساهمات
الأصدقاء • ديسمبر 2013
‪Hello!!! If I am stressed or in an ugly mood that I am always as I am a literature student & a freelance fashion journalist, all I need to do is to call up my Spa and book an appointment and my day is done. I am a member since past 3 years in The Four Fountain Spa, and if ever I go out of India for trips I miss my Spa. The staff in Bandra (Bombay) and Salt Lake (Calcutta) is amazingly friendly. The therapists are great and best is that it doesn't pinches the pocket much, trust me, a therapy here costs even less than one that you might get it in Silom (Thailand) or in Nathan Road (Hong Kong), and definitely quite less than some of the spas in the 5-stars in the city. The Salt Lake team (Subhojeet, Snehasish, Ragini, Priya) are the sweetest of the lot, most helpful spa team. Some of my favourite therapists are Sashikant, Sudipta and Tanvir. The ambiance is great, the massage is great - you might try some of my favorites - the Swedish massage, Aroma therapy, Foot reflexology, Healing facial, Body wraps, Thai massage - you must try them. Experiences are relative, however I recommend all to visit The Four Fountain Spa and probably get some memberships benefits too. The Four Fountain Spa is an amazing spa and once you come, you will come here again and again and again! Enjoy!!! Tres Bien!!! A Bientot!!! A-La-Mode!!! VISIT SOON!!!‬
كُتب بتاريخ 9 ديسمبر 2013
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Apologies for the delayed reply. We are glad to know that your experience at the spa was a pleasant one. We look forward to serving you again. Thanks :)
كُتب بتاريخ 16 أغسطس 2014
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