River Star Rentals
River Star Rentals
4
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المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
106 على بُعد 5 كيلومترات
معالم الجذب
31 على بُعد 10 كيلومترات
4.0
5 تعليقات
ممتاز
3
جيد جدًا
1
متوسط
0
سيئ
0
سيئ جدًا
1
Leoweide
4 مساهمات
يوليو 2019
We went to River Star Rentals after reading the great reviews on-line. We walked in to find a gentlemen sprawled across his couch, shirtless, watching TV. No big deal, Bullhead City is pretty laid back. We had actually called River Star a few days before, asking about prices. We wanted to rent one Wave Runner (we have two of our own), for our son. We casually mentioned that we were going to take the Wave Runner from the Arizona Memorial down to Topock, have lunch, then return. He threw up his hands and said 'that's not a good idea. We asked him why and he said the River was very shallow in some places. We explained to him that we understood, we have our own wave runners and would not take any changes with his rental. He continued to ramble on about how he wasn't sure he even wanted to rent to us. By now, there were other customers in the office and were also listening to his tirade. We again explained that we were very responsible, we are not new to the River and that if he didn't feel comfortable in us going down to Topock, we would not. He didn't listen, just kept on raising his hands and proclaiming loudly to everyone that he wasn't sure if he even wanted to rent us anything. Now, we are not youngsters, we are in our 60's and dress appropriately. There is nothing in our appearance that would generate his response. We felt embarrassed, especially since he continued to go on and on. We totally understand that his equipment is his life, and his livelihood. We made certain he understood that. He wouldn't listen and we couldn't get a word in edgewise. The other customers looked uncomfortable (as we were also) - we thanked him for his time and left. How this gentlemen stays in business is beyond us. I hope he was just having a REALLY BAD DAY and doesn't treat his other customers the same.
كُتب بتاريخ 13 أغسطس 2019
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victor j
مساهمة
العائلة • أغسطس 2018
Last couple of years I've been helped by Rob on last minute jet ski rentals and not once has he turned me down. Excellent customer service, military friendly and most important is that he is accomodating in the event that you're running late in returning jet ski!
كُتب بتاريخ 14 يوليو 2019
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Nicole P
Minnesota34 مساهمة
زوجان • يونيو 2017
My husband and I rented 2 jet skis on June 7, 2017. I was SO nervous to rent them from anywhere in Laughlin/Bullhead because of the terrible reviews I have read. I stumbled across River Star Rentals, and there wasn't one bad review! I immediately called to set up a day and time and the owner, Rob, answered the phone. He was so friendly and easy to talk to. He answered all of my questions and then some.
When arriving at the rental place, we were immediately greeted and got started on the paperwork. There is a safety video that you have to watch (it isn't that long and is actually very informative). Once all the paperwork is completed, you get your lifejacket and then you will get to go look at the skis that you are taking out on the river. Ours were in very good shape, but if you notice a mark or scratch be sure to say something. (They pointed out all the marks on it already for me)
Next step is they take them down to the river, and you follow in your car. They will go over how to get on, start, stop, etc.
I have never been on a jet ski before, and these folks were so helpful. I was very nervous and they really put my mind at ease.
There are so many places that are advertised for $69 all day rentals, but don't do it! It is usually a scam! Riverstar isn't that much more and it is worth every penny knowing that you are being taken care of.
We rented for 4 hours, and they actually gave us an extra 30minutes for free! I am DEFINITELY coming back to River Star Rentals! I wouldn't even think about going anywhere else.
When arriving at the rental place, we were immediately greeted and got started on the paperwork. There is a safety video that you have to watch (it isn't that long and is actually very informative). Once all the paperwork is completed, you get your lifejacket and then you will get to go look at the skis that you are taking out on the river. Ours were in very good shape, but if you notice a mark or scratch be sure to say something. (They pointed out all the marks on it already for me)
Next step is they take them down to the river, and you follow in your car. They will go over how to get on, start, stop, etc.
I have never been on a jet ski before, and these folks were so helpful. I was very nervous and they really put my mind at ease.
There are so many places that are advertised for $69 all day rentals, but don't do it! It is usually a scam! Riverstar isn't that much more and it is worth every penny knowing that you are being taken care of.
We rented for 4 hours, and they actually gave us an extra 30minutes for free! I am DEFINITELY coming back to River Star Rentals! I wouldn't even think about going anywhere else.
كُتب بتاريخ 16 يونيو 2017
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patty p
Yucaipa, كاليفورنيا42 مساهمة
زوجان • يوليو 2016
It was 122 that day we decided to have a little adventure. Riverstar hooked us up with a jet ski that I reserved 2 weeks before. I read reviews online that raved about this rental place.....how fair it was.....no hidden costs which appealed to me. Other rental places have been known to charge you for damage that was already there....eek! It fit us 2 comfortably. It had a dry compartment to hold wallets, cell phones, etc. Also, there was a front trunk that was big enough for towels, lunch, waters, etc. We arrived at 10AM but it opens from 9-6. You can rent by the hour or all day which we did. They were friendly, trustworthy, and got us on and off the river fairly easy. I would give a 5 star review except for the following......the jet ski was on the older side and the larger compartment had been damage which made it hard to open and close. Not a big deal, though. The establishment itself is fairly "rough". The river is about 10 miles of ski-worthy water. You can dock on the sand and we found an awesome cove to swim for a couple hours. There are really cool houses to check out further down. Also, a turn off with reeds and interesting beaches where the locals go. All in all a great experience.
كُتب بتاريخ 25 يوليو 2016
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randy m
تكساس76 مساهمة
العائلة • يونيو 2016
Rob is Very friendly, professional and honest.Rob The owner and employee that helped me out are very friendly and accommodating I tried to put This out on trip advisor but can't seem to do it!! ROB is the coolest guy I have met he will do what he said he will do and i will pass the word around to everyone I here that heads that way next time will be a all day on the water ROB BIG THANKS Randy from TEXAS See you soon!!!! if you like to have fun and not someone telling you BS just to take your money this is the place to go tell them Randy from texas sent you god bless
كُتب بتاريخ 29 يونيو 2016
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