One&Only Spa
One&Only Spa
4.2
منتجعات صحية ساخنةمنتجعات صحيةنوادٍ صحية
08:00 ص - 08:00 م
الاثنين
08:00 ص - 08:00 م
الثلاثاء
08:00 ص - 08:00 م
الأربعاء
08:00 ص - 08:00 م
الخميس
08:00 ص - 08:00 م
الجمعة
08:00 ص - 08:00 م
السبت
08:00 ص - 08:00 م
الأحد
08:00 ص - 08:00 م
ما جائزة Travellers' Choice؟
يمنح Tripadvisor جائزة Travellers’ Choice لأماكن الإقامة ومعالم الجذب والمطاعم التي تحصل باستمرار على تعليقات رائعة من المسافرين ويتم تصنيفها ضمن أفضل 10% من المنشآت على Tripadvisor.
هل أنت حاليا في رحلتك؟
ساعدنا في العثور على تجارب متاحة لك.
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
984 على بُعد 5 كيلومترات
معالم الجذب
228 على بُعد 10 كيلومترات
4.2
81 تعليق
ممتاز
51
جيد جدًا
10
متوسط
7
سيئ
10
سيئ جدًا
3
Csdef
52 مساهمة
الأصدقاء • فبراير 2024
An unabashed luxury experience. Personal pampering, ice baths, saunas, a modern, catered hamam-style experience. Men and women are separate unless in common lounge areas or sitting by the outdoor water features.
I had a facial, and my only regret was that I didn’t book more items. Best facial I have had in almost 20 years; cleansed as well as helped with sun damage.
A true escape from the everyday world, and I can’t wait to go back!
I had a facial, and my only regret was that I didn’t book more items. Best facial I have had in almost 20 years; cleansed as well as helped with sun damage.
A true escape from the everyday world, and I can’t wait to go back!
كُتب بتاريخ 5 مايو 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear csdef,
Thank you for visiting One&Only Spa. I am delighted to read your feedback and know that you had a truly luxurious experience at our spa island. We are truly honoured to be rated as the best facial you have had! We look forward to welcoming you back for another pampering experience.
Kind regards,
Anwin Marlow-Roux
Spa Manager
كُتب بتاريخ 5 يونيو 2024
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Ryno
ويسترن كيب, جنوب أفريقيا10 مساهمات
زوجان • مارس 2024
My wife and I initially wanted to visit the One & Only Spa for our 13th wedding anniversary in January, but couldn't fit it in. When my wife turned 40 early in March we decided to enjoy a day at the One & Only Spa as part of her 40th birthday celebration.
So, on Tuesday, the 19th of March we decided to go down to the One & Only Spa. We had a warm reception from Arlene at the front desk, and Carmelita, one of the facilitators of the Spa also greeted us shortly after we arrived, and offered to take us on a quick tour of the facility.
When they heard we wanted to spend the day at the One & Only Spa as part of my wife's 40th birthday celebration, Carmalita arranged a special gift for us that were given to us when we left again later that evening.
We were made to feel really special, even with other guests there as well, and it felt like we were celebrating, not just my wife's 40th, but also our wedding anniversary all over again!
The bathrooms have a steam room, a thermal pool and a sauna that made one feel like a million bucks after a few hours of spending time in them. The One & Only Spa comes with all the conveniences one would expect from such a luxurious spa, and we also had unlimited access to a little kitchenette where you could enjoy some herbal teas, still and sparkling water and fresh orange juice, not to mention the delicious healthy snacks that was included in the day visitors package.
We cannot thank Carmalita and her team enough of how special they made us feel and the gift of the ESPA products that we received as a gift, along with them going the extra mile to make our experience as wonderful as it was.
If there were six starts, we would have given it to One & Only Spa and their staff members! We highly recommend it to anyone wanting to spend some quality time with the one they love, or with close friends or family!
So, on Tuesday, the 19th of March we decided to go down to the One & Only Spa. We had a warm reception from Arlene at the front desk, and Carmelita, one of the facilitators of the Spa also greeted us shortly after we arrived, and offered to take us on a quick tour of the facility.
When they heard we wanted to spend the day at the One & Only Spa as part of my wife's 40th birthday celebration, Carmalita arranged a special gift for us that were given to us when we left again later that evening.
We were made to feel really special, even with other guests there as well, and it felt like we were celebrating, not just my wife's 40th, but also our wedding anniversary all over again!
The bathrooms have a steam room, a thermal pool and a sauna that made one feel like a million bucks after a few hours of spending time in them. The One & Only Spa comes with all the conveniences one would expect from such a luxurious spa, and we also had unlimited access to a little kitchenette where you could enjoy some herbal teas, still and sparkling water and fresh orange juice, not to mention the delicious healthy snacks that was included in the day visitors package.
We cannot thank Carmalita and her team enough of how special they made us feel and the gift of the ESPA products that we received as a gift, along with them going the extra mile to make our experience as wonderful as it was.
If there were six starts, we would have given it to One & Only Spa and their staff members! We highly recommend it to anyone wanting to spend some quality time with the one they love, or with close friends or family!
كُتب بتاريخ 23 مارس 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear RynoBruwer,
Thank you for celebrating such a momentous occasion with us. We are deeply grateful to have been able to share share in this milestone and could not be happier to know the experience surpassed expectations and contributed to some wonderful memories for you and your wife. We look forward to welcoming you back soon for another tranquil and pampering experience.
Kind regards,
Anwin Marlow-Roux
Manager, Spa & Fitness
كُتب بتاريخ 2 مايو 2024
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Gillbuyers3
Aberdeen, UK17 مساهمة
بمفردك • مارس 2024
The most fabulous spa in Cape Town. The spa is totally luxurious with friendly reception staff, the therapists were professional and wonderful a huge thank you to Pagan and Kamo for their wonderful massages during my time here in the Mother City. I will be back next year! Thank you
كُتب بتاريخ 6 مارس 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear Les0503,
Thank you for visiting One&Only Spa, we are delighted to read that you had the most fabulous experience. Pagan and Kamo will be elated to know they contributed to a truly wonderful and luxurious treatment. We look forward to welcoming you back on your next visit to the Mother City.
Kind regards,
Anwin Marlow
Spa Manager
كُتب بتاريخ 11 مارس 2024
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Departure18224863419
مساهمة
الأصدقاء • نوفمبر 2023
From booking to treatments - bad service! The saying, "when someone shows you who they are, believe them the first time", applies as much to spas as much as it does to people! Staff were unfriendly, disorganised and unprofessional! I would not recommend this spa to anyone.
كُتب بتاريخ 4 ديسمبر 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Climber00820952502
مساهمة
بمفردك • نوفمبر 2023
The massage was below average. The therapist was fluffing about over my muscles. Even though I arrived on time for a 90m massage, the duration was 70m, which I feel is not what was paid for.
كُتب بتاريخ 29 نوفمبر 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
OJ2809
كيب تاون, جنوب أفريقيا65 مساهمة
زوجان • سبتمبر 2023
Failed to reply to numerous requests for bookings. No courtesy of a reply. Had to phone and obtain the email of the manager from the hotel in desperation for a reply. She casually threw the ball back to me stating that the spa did reply to my wife ( a different email and no one knowing that we are related. Even different dates requested!) Fact is, they do not reply to emails. Extremely arrogant approach for an institution of this calibre. Useless client service. Mount Nelson was keen and very helpful.
كُتب بتاريخ 11 سبتمبر 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Blair
مساهمة
نوفمبر 2022
Loved my experience at the spa. Best facial I've ever had. My therapist Sylvia was wonderful and I loved the educational and consultative aspect of the experience. I learnt so much about my skin and what it needs, and have implemented changes since then that are producing good results. I mostly enjoyed how there was no upselling of any products. The relaxation room with heated beds that one can enjoy after treatments was delightful.
كُتب بتاريخ 16 نوفمبر 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear SpagirlCT_021,
We could not be happier to read that your experience with us was the luxurious and truly tranquil experience we strive to create for our guests. We are delighted you enjoyed the facilities and that Sylvia was able to take care of you. Thank you so much for sharing your feedback with us, we truly value this. We look forward to welcoming you back soon for another delightful experience.
Kind regards,
Anwin Marlow
Spa Manager
كُتب بتاريخ 13 ديسمبر 2022
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Aisha Wadee
جوهانسبرج, جنوب أفريقيا114 مساهمة
رجال الأعمال • أكتوبر 2022
The facilities were clean and meant for relaxation. The snacks were nutritious. The treatment rooms and the treatment itself were awesome. Linda is a great therapist. Came back feeling totally rejuvenated. Only downside was time it took to get food from the restaurant, resulting in us not eating.
كُتب بتاريخ 19 أكتوبر 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear Escape27033954196,
Thank you for taking the time to write this review. We are delighted to hear that you had a relaxing experience at our One&Only Spa. Thank you for all your wonderful comments. I will be sure to give Linda your lovely feedback. She will be thrilled to know that she made your time with her a memorable one. We appreciate the feedback regarding the restaurant lead time and will let the relevant parties know. We are pleased to know that you left feeling pampered, and we look forward to welcoming you back soon.
Kind regards,
Anwin Marlow
Spa Manager
كُتب بتاريخ 19 أكتوبر 2022
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Raeesa
4 مساهمات
بمفردك • أغسطس 2022
I booked a facial and a massage. I could have done these at my local sorbet but I wanted to be pampered so decided to splurge. Unfortunately I was disappointed as the experience felt very short of any other 5 star spa I have been to. Zero ambience, no music, no pleasant scent, an awkward reception and waiting room. Limited facilities and add ons in bathroom. Facial was average, massage was good but not for the price. Really unfortunate.
كُتب بتاريخ 6 أغسطس 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear RaeesaRB
Thank you for taking the time to write this review. It is with great disappointment we read that you did not enjoy your experience at One&Only Spa. There are no excuses in terms of quality and delivery, and I would like to express my sincerest apologies as this is not representative of the high standards and operational excellence that we are known for. We appreciate your feedback and hope to have the opportunity to welcome you back soon for a true One&Only Spa experience.
Kind regards,
Anwin Marlow
Spa Manager
كُتب بتاريخ 10 أغسطس 2022
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
HaroldandScout
لندن, UK42 مساهمة
أبريل 2022
Had a wonderful pedicure while staying at the hotel. I wish I had more time to spend at the spa. Quiet, peaceful and very good service.
كُتب بتاريخ 1 مايو 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Hi Harold.
Thank you so much for this great review. It brings me such joy to read your wonderful comments regarding our One&Only Spa. We appreciate you spending time us and we look forward to welcoming you back soon!
Kind regards,
Anwin Marlow
Spa Manager
كُتب بتاريخ 13 يونيو 2022
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
عرض نتائج 1-1 من أصل 1
*من المحتمل أن تنفد: استنادًا إلى بيانات الحجز على Viator والمعلومات المُقدَّمة من الموفر خلال الأيام الـ 30 الماضية، يبدو أنه من المحتمل أن تنفد هذه التجربة عبر Viator، وهي إحدى شركات Tripadvisor.
هل هذا إدراج منشأتك على Tripadvisor؟
هل تمتلك أو تدير هذه المنشأة؟ اطلب إدراجك مجانًا للرد على التعليقات وتحديث ملفك التعريفي والمزيد.
اطلب إدراجك