‪Ironwoods Off- Road Rental‬

تعليقات حول - ‪Ironwoods Off- Road Rental‬, ‪Borrego Springs‬

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المدة المقترحة
أكثر من 3 ساعات
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معالم الجذب
1 على بُعد 10 كيلومترات

4.5
16 تعليق
ممتاز
‪13‬
جيد جدًا
‪0‬
متوسط
‪0‬
سيئ
‪1‬
سيئ جدًا
‪2‬

David B
3 مساهمات
العائلة • ديسمبر 2021
‪Crooks, don’t deal with them. We hired a Razor for a weekend away. After looking at a photo of the Razor we can see the roof wasn’t attached correctly. When we returned the razor they asked where the roof was, it had flown off. We didn’t damage the vehicle didn’t put a scratch on it. They charged us $700 for a new roof without getting in touch with us to work it out prior to charging us. They send us an invoice from them not a repairer, this is very shady practice. I rang to talk to them but got hung up on multiple times. They weren’t interested in anything I had to say. I requested the original invoice for the part they “purchased” which included a shipping fee on there mock invoice. Out of principle I’m getting a lawyer to take care of these scammers. It’s not about the money to me it’s about the way the whole ordeal was handled. Don’t use this company, there is plenty more around. After reading other reviews on other platforms I can see I’m not the only one scammed out of there money.‬
كُتب بتاريخ 28 ديسمبر 2021
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Morgan
مساهمة
زوجان • ديسمبر 2021
‪Really disappointed with my experience with Ironwoods this season. My family has rented from them for years and have always returned the vehicles in great condition. The one time we accidentally rolled the vehicle we were very transparent and let them know right away. This season, my vehicle started making a weird nose so i called Ironwoods to come pick it up. The vehicle ended up having a broken drive shaft. The operators informed me that I was the fourth broken driver shaft in less than a month they’ve had come back. Knowing I didn’t do anything wrong while I was driving I wasn’t concerned about losing the vehicle for the day and simple asked for a credit for half day since I had it for such a short time. A few days later I get a credit card charge for $1,500 which was the damage waiver out of pocket cost I selected. I have not received a call or any information about the charge from ironwoods. I was very clear about my driving experience with Ironwoods upon return and that I did not do anything outside of what the contracts permits- I was also with 2 other rented vehicles from Ironwoods whom were following me and both had no issues. Really disappointed with the experience and certainly will not be renting from here again if this is the way they treat clients. They told me they would fight Polaris on the issue since it’s happened to 4 people on a short window and instead I get charged the full damage waiver with no call or notification.‬
كُتب بتاريخ 24 ديسمبر 2021
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Paul H
مساهمتيْن
ديسمبر 2021
‪Everything was smooth and hassle-free. Polaris was in perfect shape and carried us all over the park to our hearts content. The modern GPS technology was a HUGE plus after years of guessing where you and and how to get around. Will absolutely rent here again, and it really does make more sense than owning, storing, maintaining, and hauling your own sideXside if you only go 2-3 times per year.‬
كُتب بتاريخ 13 ديسمبر 2021
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TomCain234
سان دييجو, كاليفورنيا4 مساهمات
ديسمبر 2021
‪Second time we've rented a RZR from these guys, super friendly and quick and easy service! Rentals are in great condition, great helmets and goggles for everyone (kids too).

We got a flat tire in the park and they came out within 30 minutes with a new tire in hand, changed it in minutes and we were on our way!

Will definitely rent again soon.‬
كُتب بتاريخ 6 ديسمبر 2021
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IamChefSantiago
سان دييجو, كاليفورنيا3 مساهمات
نوفمبر 2021
‪The Polaris units were in excellent condition. I rented two for friends and family and we had a fantastic time! The staff was very accommodating, knowledgeable, and most importantly welcoming and friendly (hard to find that these days)!

After about five hours one of our RZR's got a flat tire (our fault) and within 20 minutes of my phone call to Ironwoods, they arrived to our remote location and installed a new wheel and tire within minutes. All the while they were genuinely friendly and understanding. The rest of the afternoon was perfect as the entire trip was.

By the end of the trip my group has collectively decided there is no reason for any of us to purchase our own RZR's when Ironwoods has over 30 of them on the ready for us anytime we fill like a day in the desert!
Thank you IRONWOODS for a fantastic experience with your Polaris RZR's!
Chef Santiago
Donut Bar
San Diego‬
كُتب بتاريخ 9 نوفمبر 2021
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Tracy B
مساهمتيْن
الأصدقاء • أبريل 2021
‪Staff was knowledgeable and friendly. Check-in process was quick and efficient. Polaris ran great and was a blast. Would definitely do this again!‬
كُتب بتاريخ 11 أبريل 2021
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Kevinh1071
‪San Marcos‬, كاليفورنيا10 مساهمات
رجال الأعمال • مارس 2021
‪Took a client out for a day of riding and it was an awesome time. Thank you Ironwoods Rental for a machine that was fun and worked well!!‬
كُتب بتاريخ 19 مارس 2021
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Joan F
4 مساهمات
الأصدقاء • مارس 2021
‪We had a wonderful day! Pam and Travis were great! Ironwoods was in full St Patrick’s celebration! Pam mapped out a great full day trail ride for our group!
Thank you for treating our friends to a wonderful desert experience‬
كُتب بتاريخ 14 مارس 2021
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David A
‪Temecula‬, كاليفورنيامساهمتيْن
ديسمبر 2020
‪WARNING !!! I GOT RIPPED OFF BY IRONWOODS Off-Road Rentals !!!

My family and I rented a vehicle for a half day and we had a good time out in the park. While we were driving, we did have a minor incident that caused a few cosmetic scratches on the vehicle. We didn’t think it was any big deal and when we brought the vehicle back, the owner didn’t seem too concerned either, but he told us he would review the scratches and let us know how much for the repair. I thought that was reasonable because it’s absolutely fair (and my responsibility) to pay for any damages I did.

I work at a body shop and I knew the scratches could be buffed out and the repairs couldn’t be more than $100-$200 (so I wasn’t too worried about it and I figured that it wasn’t any big deal).

The next day they sent me a bill for $1,900.00 !!!
Let me say that AGAIN… $1,900.00 !!!
$1,900.00 for a couple of scratches !!!

I called them and said you GOT TO BE KIDDING… $1,900.00 ??

They said they had to “replace” all the damaged parts instead of repairing them (which I am absolutely POSITIVE they had no intention of replacing those parts).

They had my credit card information and they just charged me for the damages. I couldn’t believe it !!

I asked multiple times if there was something we could work out that was more fair and reasonable, but they basically said, we have your credit card info and there’s not anything you can do about it. They said, “Take us to court if you don’t like it”.

$1,900.00 for a couple of cosmetic scratches and I have little to no recourse… I’m posting this because I don’t want anyone else to have to go through what we just did.

They have obviously done this before and know they can REALLY stick it to you if they have the slightest opportunity.

What a shame that they would take advantage of a situation like this. I recommend thinking long and hard before renting from Ironwoods.

They took a fun family day and turned it into a nightmare for us.‬
كُتب بتاريخ 28 ديسمبر 2020
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Coastal796571
سان دييجو, كاليفورنيامساهمة
ديسمبر 2020
‪I rented a 4 seat side by side from Ironwoods Off-Road Rental online. When I arrived the staff (Pam) greeted me with warmth. I come to find out that the rental was a new 2021 RZR. The staff took care of everything, explained everything and made sure we had everything we needed. The staff is awesome. Now to the ride. This side by side was amazing. Clean, reliable and ready for fun. I had a great day with my son and will be returning very soon. Thanks Ironwood staff for helping my son and I have an awesome day. Cheers!!!‬
كُتب بتاريخ 6 ديسمبر 2020
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عرض نتائج 1-10 من أصل 16
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