‪Rusty Wallace Racing Experience‬
المنطقة
العنوان
تواصَل مباشرة

4.0
4.0 من 5 دوائر380 تعليق
ممتاز
‪236‬
جيد جدًا
‪42‬
متوسط
‪18‬
سيئ
‪19‬
سيئ جدًا
‪65‬

20165
‪Greensboro‬, ‪North Carolina‬92 مساهمة
5.0 من 5 دوائر
العائلة • ‪مارس 2024‬
‪We did this at their Charlette motor speedway and it was my second time doing doing an event like this there, first time with Rusty Wallace racing though, and it was night and day compared to the other company we used. Very well organized, felt very safe, had a great time. What really set them apart from the other company was they had set times for groups of people to drive so ours was at 11, we got there and checked in around 1030, class starter at 11 and lasted about 30 minutes. After that, i was suited up and in a car within about 10 minutes. I did 2 events, ride along and 20 lap drive. We were done around 1:30. Way more organized than the other company. I also like the fact that their give you laps and not a set time.
Overall, this was a great experience and if you are looking for an adrenaline rush, this is it. Especially if you ride with one of the pro drivers.‬
كُتب بتاريخ 17 مارس 2024
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KEVIN C
4 مساهمات
5.0 من 5 دوائر
بمفردك • ‪يناير 2023‬
‪drove at atlanta motor speedway, upon recommendation I took 3 lap ride along with pro first, this allows the pro to show you the braking and acceleration marks, about 45 min in safety class and onto the track. I upgraded to a COT car for a few bucks. I guess I took off like a bat out of hell (I am that kind of driver) and they cleared the track of all other cars, I made laps at top speed hitting the speed limiter many times.
This was probably the most fun I have ever had in a car. It was fantastic‬
كُتب بتاريخ 21 ديسمبر 2023
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Michell V
3 مساهمات
1.0 من 5 دوائر
العائلة • ‪سبتمبر 2023‬
‪THE WORST COMPANY TO EVER EXIST APPARENTLY THEY ONLY HAVE ONE MANAGER, BOUGHT THESE TICKETS IN 2021, AND HAVE BEEN RESCHEDULED TWICE!!!! WHEN I ASKED FOR A REFUND THE ONLY MANAGER THEY HAVE SAID SHE CANNOT A REFUND BECAUSE IT WAS THE WEATHER. SUCH A BAD TASTE DON'T RECOMMEND THIS COMPANY! AT ALL!!! POOR POOR CS. ‬
كُتب بتاريخ 29 سبتمبر 2023
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Jessi M
مساهمتيْن
1.0 من 5 دوائر
العائلة • ‪أغسطس 2023‬
‪Very disappointed that the guy giving the class before hand can’t refrain from using profanity, sometimes very loudly. Some people taking part in the experience may not want to hear that type of language, and there was also children around as well.‬
كُتب بتاريخ 19 أغسطس 2023
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Amy R
4 مساهمات
1.0 من 5 دوائر
بمفردك • ‪أغسطس 2023‬
‪They cancelled 3 days before the scheduled experience. I can't get our vrbo refunded and I can't get my PTO days back. I wouldn't trust this company and after reading the reviews, I see that this is a common practice. Now to fight for our money back.‬
كُتب بتاريخ 16 أغسطس 2023
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DaneStevens
مساهمتيْن
1.0 من 5 دوائر
الأصدقاء • ‪أغسطس 2022‬
‪A complete rip-off. It's clear these guys just want your money. It was cancelled twice and they said they would just refund us but never did, even after many phone calls and many promises. It's making the Rusty Wallace name look pretty cheap and unethical.‬
كُتب بتاريخ 16 يوليو 2023
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will w
مساهمة
1.0 من 5 دوائر
الأصدقاء • ‪يونيو 2022‬
‪Worst experience i could've asked for. Tiny track, 40 km/hr speeds at most, was stuck behind someone going 25 km/hr for half of my laps and a rude controller in the tower. who lost his crap on me when i pulled over and asked one of the employees in the inner track, to ask the tower controller to please allow me to pass others, like he was doing for others, as ive been going 25 km/hr behind a guy too cautious to actually drive. I then had to deal with the tower controller yelling into my headset and telling me " you dont tell me how to do my freaking job, now follow the damn lines, its not that hard" i was blown away and disgusted by the way they conducted themselves. I warn anyone now interested in doing something like this to look elsewhere. ‬
كُتب بتاريخ 5 أبريل 2023
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Steve J
26 مساهمة
5.0 من 5 دوائر
‪نوفمبر 2022‬
‪So I got the 36 mile package as part of a charity auction drawing that I won. The first day I went out, they had a couple of accidents earlier so I was unable to both drive. I did do a ride-along however which was very helpful in knowing what to do for the drive. I was a little hesitant to do this as I didn't see the "manual drive" part until the night before the event. I learned on a stick and drove one for 10 years, but that was 25 years ago. Turns out, it is pretty much just like riding a bike. Didn't stall out the car the first time out so I was happy with that. So, came back the second day to do the drive. I decided to attend the class again just to make sure I had all the instructions down. The crew there was nice enough to comp me another ride-along for free even though I had done one the day before. So I get ready to go and take off per the spotter's direction. Unfortunately, that was the last command I could clearly hear from the spotter. Each time I got up to speed, all I heard was a garbled mess of commands amongst the roar of the engine. The crew did their best to accomodate, but after three different adjustments I still couldn't hear the spotters commands. My ears were ringing from the sound of the engine, so even though I wasn't done with my 36 laps, I took myself out for the safety of the other drivers. It wasn't safe for me to be out there when I couldn't do what my spotter wanted me to. I bought the video and photo package and I have a nice souvenir from the experience. If I go again, I will try and see if i can purchase some in-ear noise cancelling type headphones so I can hear the spotter better. Thanks guys for a great experience!!‬
كُتب بتاريخ 13 نوفمبر 2022
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Heather K
مساهمة
2.0 من 5 دوائر
‪نوفمبر 2021‬
‪I purchased the 10 lap driving experience at Auto Club Speedway through Rusty Wallace Driving Experience on Groupon in October 2020 for my husband as a 40th birthday present. $338.00

We immediately went online to Rusty Wallace Driving Experience website to redeem the groupon voucher and book his date for November 2020. That process went smooth and we added on a 3 lap ride along, video package, insurance and photo plaque. $268.59. Great, we were very excited.

Shortly before his event date we were notified that no spectators were allowed due to COVID protocols in the area. No problem they let us reschedule. Process fairly smooth except that you can never get anyone on the phone and you can only communicate through email. We got him rescheduled for February 2021. That comes around and again no spectators allowed. Rescheduled again for November 13, 2021. Found out we couldn't make that date, they allowed us to move it to November 14, 2021. The day is finally here and we are elated for this experience.

We drove over 2 hours, stayed in a hotel for $170.00 and then had to drive over 2 hours home. Still totally worth it, if it is a great experience.

Our scheduled time was 10:00 am. They ask you to arrive 30 minutes early. No problem. We get all checked in, still very excited. We even paid an additional $150.00 to upgrade to the latest and greatest model car they offer.

It was very hot that day, in the 90's. My husband, myself, my 12 year old son and 9 year old daughter went. They had 2 small canopies and metal chairs for people. They offered no shade or water (unless you paid more money) to the drivers who were standing in long lines in the blazing sun for at least 30 min per line waiting for their turn. You had to wait in two line if you were doing both a ride along and driving. Still worth it at this point if the experience in the car went good.

My husband was now in line for his turn to drive. He was told that there was only one of the upgraded cars left and he would be in the car as soon as possible. He was in line for well over an hour. The guy at that point was really nice. He ended up getting him into a different car - better. This was to accommodate his height as well as the extremely long wait in the heat. Great so nice of them and he is now in the car, we are all so excited. Here is where it went downhill.

When they got him the car they initially did not put the go pro on his car, I had to tell the guy that he had it on his package. He assured me that he would put it on. He did at the last minute. Okay hubby is off and driving. He did his laps and came in. He indicated that the in car radio that they give you ear buds for was only working in one ear and he could barely hear anything and what he could hear he couldn't understand. Oh well no harm no foul but kinda sucky because he couldn't tell how many laps he had left and slowed 1 lap early. Then he stayed low on the track which is the slower line because he couldn't hear the spotter enough to tell him if someone was coming. Even with that he was fairly happy and enjoyed the experience.

Then we went to check the video at the front as instructed to do in the paperwork. We were informed there was 4 seconds of video and nothing else. We said ok so what does this mean? Only thing they offered was a refund of the amount paid for the video ($39.00 + tax = $42.00) OR two free shirts OR a photo plaque which we already had and paid for.

At this point we were very upset. It was now 1:40 in the afternoon. We had been there since 9:30 out in the sun and no video for him to go back and enjoy. We spoke with three employees onsite at the track and no one had any compassion for what had taken place. Each of the three people told us a different reason for the lack of video on the card. We said can you just put him back in a car ANY car for a few laps to ensure some video....NOPE. There response was merely take the refund, or the shirts or a plaque or take it up with corporate on Monday.

We left very disappointed and fuming. Before ever leaving the parking lot I emailed corporate to let them know exactly what happened and asked them to please make this right.

THE ONLY THING THEY WOULD DO was refund the $42.00 and offer us a free video and a few extra laps if we come back. NO WAY AM I EVER giving this place any more of my money when they don't care or understand that the customers overall experience and satisfaction is what matters. Driving these cars are a rush for sure and your adrenaline is pumping the entire time. You are enjoying it but also trying not to crash so its hard to take it all in. The video is a way for you to go back any really take in what you just got to do. We were robbed of that.

SO let me get this straight I already gave your company $756.59 to do this event and YOUR company messed up our memories and you only want to give me a refund of $42.00 and a few free laps and a free video IF I come back and give you another $756.59 of my hard earned money. I THINK NOT!!!

So what could have been a wonderful memory ended up leaving a bad impression and our pocket book being $714.59 emptier. SHAME on this company for not caring about the customers!!!

Bottom line, if you go through this company for your experience.......bring tons of water, snacks, sunscreen and your own shade. Be prepared for a very long day. Come armed with your own way to take video. Don't expect any compassion or remedy if something goes wrong, other then the dollar amount paid for whatever went wrong. As for me and my family we will choose another experience in the hopes that they care more.‬
كُتب بتاريخ 15 نوفمبر 2021
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joe l
مساهمة
1.0 من 5 دوائر
زوجان • ‪سبتمبر 2021‬
‪My wife took me to drive one of their supercars in Schaumburg, Illinois. The vibe we got back from the staff was pretty much negative. They look grumpy and very unorganized. They use a low-resolution camera to take pictures and the video they offer while you are driving is a forwarding camera (like a dashcam) so the camera is not facing you whatsoever, which is ridiculous, makes no sense at all. They use a big parking lot to run the event but they use just less than half of the space available, which is a rip-off. You won't have the space to feel the power of the engine for at least 3 seconds, so many curves and just one little straight area where like I said you can't enjoy at all. Won't recommend this place to anyone.‬
كُتب بتاريخ 14 سبتمبر 2021
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