‪North Lake Tahoe Water Shuttle‬

تعليقات حول - ‪North Lake Tahoe Water Shuttle‬, ‪Kings Beach‬

المنطقة
أفضل الأماكن القريبة
المطاعم
35 على بُعد 5 كيلومترات
معالم الجذب
39 على بُعد 10 كيلومترات

3.0
3 تعليقات
ممتاز
‪1‬
جيد جدًا
‪0‬
متوسط
‪1‬
سيئ
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سيئ جدًا
‪1‬

SaraERose
Tahoe City, California, United Statesمساهمة
الأصدقاء • أغسطس 2013
‪I called the North Lake Tahoe Water Shuttle to make a reservation, as their website recommends, for 2 on the 6:38 shuttle from Captain Jon's in Tahoe Vista. Lexi, whose phone etiquette skills leave much to be desired, asked me for a credit card number. I asked if I could pay with cash. She said, "No, the drivers don't carry cash." So, I gave her my card number.

On the way to Captain Jon's it began to rain. As we sat sipping cocktails, we wondered whether the storm would prevent the boat from coming but the rain soon let up as the system traveled south. However, at 7PM the boat had still not come so I called the office only to find that it closes at 5PM. I left a message explaining the situation with my name and number. I did not get a call back the following day and so I called that afternoon. I again spoke with Lexi who told me that she would have to call the Water Authority to verify that the shuttle did not run and if it hadn't I would be issued a refund. Three days later, I noticed that the charge had gone through and so I called again. This time I spoke with Gabe and, after being put on hold for about 10 minutes, he told me that my refund would come through in 7 to 14 days.

To me, this seems ridiculous. There are always storms moving around Lake Tahoe and so, according the bartender at Captain Jon's, the shuttle fails to arrive regularly. Why then would they require a credit card number over the phone, why would they process a charge before they confirm that the shuttle ran, and why can't they issue quicker refunds? Also, why does the reservation office close while there are still shuttles running and why don't they already know which shuttles ran and which didn't?

I will not attempt to use this service again.‬
كُتب بتاريخ 23 أغسطس 2013
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Teresa W
Bossier City, Louisiana112 مساهمة
بمفردك • يوليو 2013
‪what a great way to spend the evening on the water shuttle moving from points to the villages along the north lake Tahoe shore.‬
كُتب بتاريخ 25 يوليو 2013
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RUI955
بورتو أليغري, RS14 مساهمة
بمفردك • أكتوبر 2012
‪Lugar limpo, vegetação muito bem cuidadda, jardins maravilhosos e a vista é linda.‬
كُتب بتاريخ 18 يوليو 2013
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