‪Trilogy Spa‬

تعليقات حول - ‪Trilogy Spa‬, أوليمبيك فالي

اكتب تعليقًا
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
22 على بُعد 5 كيلومترات
معالم الجذب
24 على بُعد 10 كيلومترات

3.5
10 تعليقات
ممتاز
‪4‬
جيد جدًا
‪1‬
متوسط
‪3‬
سيئ
‪0‬
سيئ جدًا
‪2‬

rick v
‪Grover Beach‬, كاليفورنيامساهمتيْن
فبراير 2020
‪My wife had a massage at Trilogy Spa while our group was skiing. Before the treatment she realized she had left her wedding ring and gold necklace on so she slipped them into the deep pocket of the provided robe. She joined us afterwards for lunch and as we were ordering realized she had left her jewelry in the robe pocket. She called immediately and she and I raced back, it had been an hour since she left the spa. She had placed the robe in a empty hamper in the tiny dressing room. The receptionist told us they were looking for the jewelry and they thought the robe had been taken to the laundry. We had to wait in the lobby. The receptionist, Natasha, left and returned several times and in about a half hour said they can not find the jewelry. We told her the ring was valuable, $8000, and was a family keepsake. No ring, no necklace, no "we are sorry", no help. I told her we would call the Sheriff, which we did and a Deputy went to Trilogy the next afternoon, he told us they seemed offended that the Deputy was there and they offered no help or hope. We have never been called or contacted by Trilogy and my wife's jewelry has not been recovered. Where could it have gone in their little hole in the wall? My wife's mistake for not monitoring her jewelry better, but really not the help you would expect from a responsible business.‬
كُتب بتاريخ 23 مارس 2020
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Sarah W
لوس أنجلوس, كاليفورنيا384 مساهمة
سبتمبر 2018
‪Walked in to make the appointment on a Sunday and got one for Monday. Front desk lady was super nice! Vicky is the designated prenatal masseuse. I am used to deep, deep tissue with extra heavy pressure. As explained to me that that might not be conducive to my condition, she went as hard as she should have--so much so that I was still pleasantly sore the following day, which is my preference for a massage. I had wanted a full body scrub but since that would apparently leave me way too long on my belly, Vicky opted to scrub my feet and lower legs very well and gave me extra brown sugar scrub to take home. Not only did she give me a great massage, she also recommended a list of restaurants and local haunts. The facility is well staffed and stocked: clean robes, slippers, makeup remover, razors, soaps, lotions, rain showers, steam room. The lounge area was also nice: lovely mountain view, serene music, trail mix, hot tea (mint/chamomile,) cold water. The locker room was too small, myself and another patron were on top of each other, that is my only minor complaint. ‬
كُتب بتاريخ 2 أكتوبر 2018
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KeysDoc
19 مساهمة
بمفردك • فبراير 2018
‪Excellent massage by Michelle. Great Staff. However, the rest of the experience left quite a bit to be desired. “Relaxation” area prior to massage was COLD - in room standing heater set to 67 degrees and could not be turned up - automatically reset itself to 67 degrees... Really? Locker room was Cold and small - three of us had to keep excusing ourselves to negotiate the limited area. Really? Two showers available, but only one really usable. The rainfall shower head in the one did not have enough flow for a sufficient shower, and was at an odd angle. The handicapped shower had sufficient flow, but was NOT hot - it was barely lukewarm. Really? When addressing this issue afterwards at the front desk (could not find anyone to help at the time without having to go out to the main reception area in my bathrobe - Really?), was advised it was the fault of the “building” not them. Really? Finally, had fuzz on the bottom of my feet after walking barefoot for just a few steps in the locker room. Yuck.
For the high price paid at a supposedly high end resort, the facility was Cold and disappointing. The excellent massage brings it up to 3 stars. ‬
كُتب بتاريخ 19 فبراير 2018
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Sylvie B
‪Lancaster‬, بنسيلفانيا168 مساهمة
زوجان • فبراير 2018
‪We went for a couple massage, we did the Lomi pohaku massage, hawaiien hot stone massage , whaou just great before starting few days of vacations. But before, alone I did a lehua honey rainbar, sea salt exfoliation, then honey massage .....just perfect. I never did that before, I never spend so much time and money in one time but I didn’t regret it . It was just outstanding. Merci Vickie . ‬
كُتب بتاريخ 16 فبراير 2018
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Raggabug76
153 مساهمة
زوجان • أكتوبر 2017
‪My husband had amazing deep tissue massage with Lynne (Vicky). I had a facial with Courtney. We were greeting warmly and given champagne as we waited for our services. Once we were done we were able to sit in their steam rooms. What I appreciated most is the care each person we came in contact with treated us so nicely and truly cared that we enjoyed our services. Thank you so much for making my husbands birthday special! ‬
كُتب بتاريخ 15 أكتوبر 2017
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Jeanne W
أرلنجتون, فيرجينيا10 مساهمات
العائلة • مارس 2016
‪This is a very nice spa. The lobby is pretty wth a fireplace and drinks. The spa waiting room is small bu has water, tea and snacks. Dressing room is fully equipped and well kept up with steam room, showers and sauna. I had a facial with Desiree. She was great and didn't try to sell me tons of products. Also had an amazing massage with Jennifer. It's not a big spa but very relaxing.‬
كُتب بتاريخ 6 أبريل 2016
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DanCMorgan
London, United Kingdom103 مساهمات
بمفردك • فبراير 2016
‪Good massage, but not somewhere to hang out and relax for the day. Better than your typical high street spa, but not up to the standard of somewhere like the Scandinave in Whistler.‬
كُتب بتاريخ 29 فبراير 2016
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VangieMendez
‪Walnut Grove‬, كاليفورنيا34 مساهمة
الأصدقاء • ديسمبر 2015
‪It has a steam room which is awesome but the the actual services leaves much to be desired. Techs are just there to get u out, doesn't do a complete wrap service...had to remind to dry brush my front and did not rub in oils then totally didn't put oil on my backside at all. Not bad but be ready to ask for the services to be done because they will forget a step. Also my friend her tech didn't massage her feet. Also they don't tell you that tips are cash only!‬
كُتب بتاريخ 12 ديسمبر 2015
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Txsparky
8 مساهمات
العائلة • أغسطس 2015
‪Booked a couples massage mom and teenage daughter. Almost didn't go here because of the mixed reviews. Not giant but has all the required spa stuff. Eucalyptus steam room in women's area, robes, slippers, water fruit etc. in quiet room. We had Patty and Paula and we give both 5 stars. We are frequent spa goers (four seasons etc) and this was a great small day spa. Cannot be compared with full service spa's, but a great massage and would recommend.‬
كُتب بتاريخ 17 أغسطس 2015
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minou1minou
إكلاين فليج, نيفادا24 مساهمة
بمفردك • ديسمبر 2014
‪I'm sorry, but this will not be a good review. A friend of mine gave me a $150 gift certificate to this spa. What a thoughtful gift. I'm local from Incline Village and have lived here 15 years so I understand the difficulty of finding consistently good staff in a ski town. However, this spa is going to have to try harder. I made an appointment for a spa manicure and pedicure $53 and $63 respectively for a whopping total of $116.

I've had better experiences for a lot less money at small little shops in Reno and San Francisco. According to the Trilogy Spa website, I was supposed to receive the following:" Relax and enjoy the soothing warmth of a paraffin wax treatment for your feet. After a thorough cleansing, filing and exfoliation and massage, your feet will be wrapped in our paraffin mask for deep hydration and moisture. A perfect polish completes the treatment! " And for the manicure: "Relax and enjoy the soothing warmth of a paraffin wax treatment for your hands. After a thorough cleansing, filing and exfoliation and massage, your hands will be wrapped in our paraffin mask for deep hydration and moisture. A perfect polish completes the treatment!"

I never got the paraffin wax treatment on either my hands or my feet. The pedicure bath was lukewarm. She didn't soak my hands at all but proceeded to push back my cuticles. Ouch is all I can say. The leg massage lasted about 60 seconds; the hand massage about 45 seconds. While the gal applied the polish carefully, she did admit to being hungover from a night out at PlumpJack. Everything was completed in 45 minutes but I was charged $116. I think a beauty school would be a better place to get a treatment. I asked the technician if she was sure I had just received the spa manicure and pedicure and she said yes. I asked to see the menu card but it didn't have the treatments listed in detail so I had to wait until I got home to confirm that I was completely cheated.

After getting home to look at the website and see everything I didn't get, I called back to tell the manager. I asked the receptionist to have the manager call me back because I was unhappy with the treatment. The manager Amy couldn't be bothered to call me back but had the receptionist call me again. I was told that there was nothing they could do since I used a gift certificate except give me a 10% discount on a future service. Because I paid with a gift certificate? I don't understand that logic. They are still defrauding my friend who paid $150 dollars. Really? A tiny discount on future horrible services? I don't think so.

All I can say is save your money and go somewhere else.‬
كُتب بتاريخ 23 ديسمبر 2014
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