I have carefully taken statements from the staff involved. I would start by saying that I am of course very sorry that you were upset on your wedding day. The staff tell me that your husband arrived first and was shown to the gallery where you wanted to get married. Usually this takes place on the first floor. The day, as it often can be at Dungeness was extremely windy and raining. Nevertheless the wedding was carried out outside as you wished. Numbers of course limited due to conditions being dangerous. Some of your guests were invited to stay on the floor underneath where they could hear the ceremony. The registrars wished to sign the register on the first floor as usual. At your request the table and chairs were carried with much difficulty up the narrow stairs to accommodate your requirements. This was something not requested in advance and is the very first time asked for. The staff say they did their very best to do everything to make the day go well. They couldn’t do anything to stop the weather making the wedding party on the gallery being soaked by the bad weather of course. The Old Lighthouse has hosted so many lovely and happy weddings. It was sad for the staff and myself to read your review. I wish you all the best and much happiness for your future married life.

Thank you for finding time to post your lovely review. Gratefully received by myself and all my staff.

I am sorry to read your review and apologise for your disappointment. On the day there was notice on the phone regarding the school party but not as you say on the website. The school party were in the Lighthouse longer than expected due to an unplanned visit by the Dungeness Warden who gave a very enjoyable talk to the children. This overran till 1pm. I understand from the keeper of the day that she told you she was having a short break for coffee and would reopen after 20 mins. She then went into the Lighthouse until 3.30 but you didn’t come in. I’m sorry if you found her rather brusque as you say. I never like to disappoint children. Best wishes.

Thank you for the lovely review. Hope to see you again

I’m glad you enjoyed your visit. People do take young children to the very top. No accidents in the past 40 years thankfully. The old lighthouse keepers children as much older people told us tales of racing up and down and round and round the top outside gallery - when it only had basic railings. Would be thought of as very poor parenting today I fear. Best wishes.

Sorry to disappoint . Staff difficulties due to illness and covid. Dungeness is a wonderful place to visit. So many interesting places. Best wishes.

It sounds as though you had a lovely day. 167 steps. Well done.

Thank you. Glad you enjoyed your visit.

Our caretaker and friend for thirty years died suddenly. All the staff were deeply affected. With that and COVID it’s been difficult recently. Sorry to disappoint

Unfortunately we have trouble finding staff due to COVID. This coupled with the very recent sudden death of our caretaker, a friend and colleague for many many years left a big hole in all our arrangements. Sorry to disappoint.