‪The Spa at Norwich Inn‬
‪12:00 ص - 11:59 م‬
الاثنين
12:00 ص - 11:59 م
الثلاثاء
12:00 ص - 11:59 م
الأربعاء
12:00 ص - 11:59 م
الخميس
12:00 ص - 11:59 م
الجمعة
12:00 ص - 11:59 م
السبت
12:00 ص - 11:59 م
الأحد
12:00 ص - 11:59 م
نبذة
أكثر من 3 ساعات, المدة:
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تحسين هذا الإدراج
المنطقة
العنوان
تواصَل مباشرة

4.5
4.5 من 5 دوائر173 تعليق
ممتاز
‪103‬
جيد جدًا
‪35‬
متوسط
‪17‬
سيئ
‪12‬
سيئ جدًا
‪6‬

Hotelsnobb
Boston, MA1,007 مساهمات
5.0 من 5 دوائر
الأصدقاء • ‪فبراير 2024‬
‪Stayed for 3 nights for a girls' getaway. Everything was simply perfect! Rooms were freshly renovated and spacious. Double has more than enough room for 2 people sharing...a large closet, refrigerator, and separate bathroom area. Beds were dreamy and unbelievably comfortable topped with cushy pillows and crisp linens. I never wanted to get out of that bed!

Service was 5 star throughout the property, from check in, to spa services, to dining outlets. Both Kensington's Restaurant and Ascot Pub had tasty food and great service. Outstanding drink menu in both places.

The spa was very nice...sparkling clean, and had nice amenities like a relaxation room, lounge with tea, elixirs, and fruit. There was also another sitting area with fireplace and juice bar. You could easily spend the day between the hot tub, steam room, indoor pool, and all the lounging areas. My massage and facial were outstanding! Treatment rooms were warm and welcoming and the massage table was one of the most comfortable I've ever had. Tyson gave an incredible massage and the service included warm towels and warm eye mask (which isn't included at many places).

We had such a nice time and enjoyed trivia night in the pub on Wednesday night and acoustic music there on Thursday night. If you don't want to stay on property, there is a shuttle to Mohegan Sun Casino also. We'll definitely be back!‬
كُتب بتاريخ 9 فبراير 2024
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Dear Hotelsnobb, We appreciate your kind words and detailed review. We look forward to welcoming you back!
كُتب بتاريخ 10 يونيو 2024
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Rosie D
6 مساهمات
5.0 من 5 دوائر
زوجان • ‪يوليو 2023‬
‪Just got back from a wonderful anniversary weekend. We booked too late and weren’t able to do “A taste of Spain” prefix menu with wine pairing but we will be back to try the next prefix offering, it looks amazing. We ate off the regular menu for breakfast, lunch and dinner - everything was A+ including the cocktails. The best part of our weekend was actually the food and cocktails. The chef was nice enough to come out and ask us how our dinner was. My Italian husband raved about the meatballs to the chef who was also Italian. When the chef found out it was our anniversary, he sent us a complimentary dessert. A guitarist played during dinner which really made the night special. The bedding is so cozy, the spa is clean, and the property is landscaped beautifully. I will be booking the Villa Duplex next trip so we can cozy up with our own fireplace and have a kitchen.‬
كُتب بتاريخ 23 يوليو 2023
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Dear 585rosied, Thank you for choosing to celebrate your anniversary with us! We're thrilled to hear that you had a wonderful weekend and enjoyed the dining experience with us. We can't wait to welcome you back and offer you the comfort and convenience of our Villa Duplex with a fireplace and kitchen. Thank you again for sharing your special celebration with us, and we look forward to creating more cherished memories with you in the future!
كُتب بتاريخ 24 يوليو 2023
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Paula B
مساهمة
3.0 من 5 دوائر
‪أبريل 2023‬
‪I gave them a 3 for effort. My husband and I arrived at this spa with pretty high expectations of what and how a spa should be. Sadly the level of this place is not the same level as the price. I do think that they are trying really hard to keep it together after a very tough couple of years and they are hosting still weddings and private parties and this requires a lot of staff and a lot of effort. But the facilities are old and the rooms/buildings are not well maintained. We have traveled Europe a lot and we had hoped this would be a bit nicer. We checked into our room and I was disappointed in the size of the room. My husband had booked this trip and didn't know that the standard rooms meant "tiny" space. We asked if we could upgrade and they did this immediately for 60$. Once we moved into one of the country rooms and got settled, the phone rang and it was the front desk telling us they made an error and that this room was booked for the following evening. We opted to stay in the room and they moved us to a "Villa" without another uncharge. The Villa was moldy smelling and not well maintained/updated..aka OLD. I was surprised. We reserved the infrared sauna for 50 mins and we actually laughed out loud when we saw that this is actually a tiny one person space that we squeezed ourselves into. We are not overweight or so and it was a squeeze to sit in there together. yikes. Our spa services were good, we both got 50 minute massages. I thought the MT was very friendly and knowledgeable. I am also an MT so I have high expectations and was glad I got someone experienced. However, one did get the feeling that they were in a hurry to get thru the massage to hit all the points. They have 50 mins to massage and 10 mins to turn the room over. they work these poor techs like slaves. It was very fast paced and my husband had the same experience, When we first arrived we went to the pub and ordered cappuccinos. It took a very long time and the waitress said she had to send them back bc they weren't good. When they finally came it was actually that powdered stuff thats full of sugar and tasted terrible. How can a "High end" hotel offer this garbage? We were shocked. We sent them back and got normal coffee which tasted a lot like diner coffee. Not the level one would expect. We had a package deal the first day and received breakfast as part of the deal which was very good and got French press coffee which was better than anything we had had there til then. We had dinner there that evening and found the food to be very good and the waitstaff to be friendly and efficient (my tuna dish was full of sugary sauce which was sad but the tuna was cooked to perfection. I was told by a staff person that the hotel is in the process of getting rid of the villas as part of their hotel and then it all made sense why they were in the state they were in. My over all impression: this was once a really nice place that is suffering from staffing issues and financial stresses like many businesses and they are doing the best they can. We will not be back however...way too expensive for what they offer. Too bad. 1350$ bill for 2 nights with food, drinks and services. Not terrible. Wish they were better.‬
كُتب بتاريخ 23 أبريل 2023
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claremontqueen
بوسطن, ماساتشوستس26 مساهمة
1.0 من 5 دوائر
‪أكتوبر 2021‬
‪It was my husbands birthday surprise and we rented a condo. When we arrived no one in the inn in the reservations area was wearing masks except the staff who were masked and behind plexiglass. Many guests were in white robes sitting around the lobby. When I asked the staff they said they had lifted the mask mandate that weekend. COVID was still rampant. We walked down to see our unit and noticed almost every building along the way had unrepaired very visible water damage.
After a long wait the staff said they would notify us when the unit was ready, we returned to ask for a third time for the key.
Walking into the condo the smell of mold was so strong and the carpet unclean we left. Needless to say we checked out, canceled dinner and spa reservations and drove away. Very disappointing for a reputable place like the Norwich spa.‬
كُتب بتاريخ 21 ديسمبر 2021
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ClaudBG123
Long Island, NY117 مساهمة
5.0 من 5 دوائر
بمفردك • ‪أغسطس 2021‬
‪I traveled alone. The staff made me feel very comfortable. They were wonderful. From check in, to the spa and dinning room. Fred is wonderful and brought luggage to my room. Always had a smile. DaShan and Ryle in Wellingtons were great. Food was very good. The grounds are beautiful. I would recommend a package. Makes it a little cheaper. I will go back with friends. Will be cheaper that way as well. But definitely will go back‬
كُتب بتاريخ 10 أغسطس 2021
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Kelly M
مساهمة
2.0 من 5 دوائر
بمفردك • ‪نوفمبر 2020‬
‪Went here for my 30th birthday and had a horrible time. Spa was freezing cold, clearly they are skimping on heat and other necessary amenities to save $ during COVID, yet my service was full priced. Renewal facial was a joke, just a slathering on of heavily scented products that brought on a cystic acne episode so severe I am now on antibiotics. They blocked off EVERY seat in the place, I am disabled and was in a lot of pain and had to stand (pretty sure this is not legal.) PLEASE save your money and go to a real spa! This place is charging just for the grounds, which are pretty but very ugly in winter. Not worth it at all.‬
كُتب بتاريخ 3 ديسمبر 2020
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nyvoice
NY, NY75 مساهمة
2.0 من 5 دوائر
‪أغسطس 2020‬
‪A tired facility that needs major renovation. This is a complex comprising a former country club, a spa addition, and a short walk to about two dozen teeny condo rentals..such as 800 sq. foot one bedrooms on two floors with Murphy fold-down beds. Ugh. An outdoor pool the size of a giant toilet..and a narrow indoor lap pool..not too appetizing. Our large room looked like something from a 1950s Holiday Inn. Staff seemed more intent on "doing their time" than helping customers. Often there was no one at the front desk. I arranged one time for a massage..they'd booked another. We asked for housekeeping..none came. The restaurant was pretty expensive and none too good. My wife ordered a short rib..which usually falls off the bone..it was too tough even to cut with a knife..we reordered...and got the same semi-inedible replacement.

The landscaping is lovely..and nearby Norwich, an old clipper ship port is worth a visit..as is nearby Stonington..but better you stay there than in Norwich, sorry to say.‬
كُتب بتاريخ 27 سبتمبر 2020
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anartatez
ADN90 مساهمة
2.0 من 5 دوائر
زوجان • ‪سبتمبر 2020‬
‪This place has excellent reviews for their spa so we decided to have dinner. The food was subpar, too much salt and over priced. Nice to eat dinner on deck outdoors but they could you some insect control. Customer service was good but very disappointed in meal. I have had better pub dinners. ‬
كُتب بتاريخ 4 سبتمبر 2020
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Debra
39 مساهمة
4.0 من 5 دوائر
‪يوليو 2020‬
‪The dining outside was lovely - and our first time at a restaurant! The tables were spread out, disinfected, the waiter wore gloves that he changed frequently. Paper menus. The food was good and a reasonable value. Tell them NOT to bring you your check in the plastic holder - that was the only thing they did that felt unsafe during COVID times. I ate here twice during a recent visit, and they worked with my concerns for safety. ‬
كُتب بتاريخ 9 يوليو 2020
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Sushimama61
‪Woodmere‬, نيويورك15 مساهمة
2.0 من 5 دوائر
‪أكتوبر 2019‬
‪I usually go to Woodloch but they were booked so I figured I would try Norwich. I went for a girls getaway to relax and unwind, Unfortunately the experience was anything but relaxing. We were greeted at the front desk in a brusque manner and although we arrived at 12 and learned that our room was vacant, we were rudely informed that we could not check in until 4. Unfortunately there are very few classes offered at this spa so there was not much to do. Our spa services although good were scheduled in an ill conceived manner. We had scalp massages at 5-5:30 and deep tissue from 5:30-6:30. Instead of keeping us in the same room with the same therapist we were told to get up to now wait for our next service! when I questioned as to why I was told that usually they book them where one service flows into the other but whoever did the scheduling did not. At approximately 11:30 PM the cable went out and simultaneously there was a loud buzzing noise which kept my friend and I up for about 45 minutes. The next morning at about 7AM we were woken to dishes clanging beneath us but were informed we were not above the kitchen.Upon speaking to the staff I was greeted by the same person at the front desk who was about as helpful as a piece of wood. Needless to say I won't be back!‬
كُتب بتاريخ 26 أكتوبر 2019
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جميع الأنشطة التي يمكن ممارستها في Norwichمنتجعات صحية ومراكز لياقة بدنية في Norwich
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