‪Topper's Spa‬

تعليقات حول - ‪Topper's Spa‬, ‪Dover‬

‪10:00 ص - 07:30 م‬
الاثنين
10:00 ص - 05:30 م
الثلاثاء
10:00 ص - 05:30 م
الأربعاء
10:00 ص - 05:30 م
الخميس
10:00 ص - 07:30 م
الجمعة
10:00 ص - 07:30 م
السبت
09:00 ص - 08:30 م
الأحد
10:00 ص - 05:30 م
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
140 على بُعد 5 كيلومترات
معالم الجذب
30 على بُعد 10 كيلومترات

3.5
13 تعليق
ممتاز
‪5‬
جيد جدًا
‪3‬
متوسط
‪2‬
سيئ
‪1‬
سيئ جدًا
‪2‬

143audreycw
‪Hampton‬, فيرجينيا98 مساهمة
زوجان • يونيو 2021
‪Toppers was so great that I would return to Delaware and stay at Dover Downs just so that I could go to this spa! The staff was wonderful (the masseuse was excellent and accommodated my specific needs.) It was a little cold at first but warm in the room and the massage bed was heated! I left totally relaxed and felt like a star! I would definitely recommend this place.‬
كُتب بتاريخ 25 يونيو 2021
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Joyce M
‪Lewes‬, ‪Delaware‬273 مساهمة
نوفمبر 2019
‪Very friendly staff but the locker room was disappointing! There are 2 separate restrooms, a large shower, ample seating but no private area to undress! In either of the restrooms there is no place to lay disrobing clothes; only the floor and the same for the shower area. There are complimentary cotton balls, Qtips and hair dryer available.

The massage therapist was good, the music was calming and there were snacks with lemon water in the waiting area! I really expected more upscale facility!‬
كُتب بتاريخ 1 ديسمبر 2019
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August A
شاطئ فيرجينيا, فيرجينيا58 مساهمة
بمفردك • مارس 2019
‪I have had massages, pedicures, manicures as well as hair styling. Everyone who works there is friendly and caring. The atmosphere is calm and soothing. My favorite is the room with the big easy chairs and sofas where you go in your plush white bathrobe to recover from the massage before leaving the spa. There is never a rush to get you out. It feels as though you could stay there all day sipping your lemon water if you felt like staying and no one would be in a hurry to get you out the door.‬
كُتب بتاريخ 27 مارس 2019
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Lugenia F
74 مساهمة
الأصدقاء • أغسطس 2018
‪I visited the spa with 6 of my friends to celebrate two 40th birthdays. From the lady working the desk to the massage therapists and nail tech everyone was super nice and accommodating! Precious was my massage therapist and she was excellent. I heard Jacob was really really great!!!

I visited this spa two years ago and it was not nearly as good the massage therapist were unprofessional and texting during the massage and I said I would not return, well I'm so glad I gave them another chance.

We were able to relax in the relaxation area and snack and talk quietly. They don't have a sauna or jacuzzi but we were fine just hanging out relaxing on the chairs.

They have one shower in the ladies locker room and two bathrooms. They provide body wash, shampoo, conditioner, bathrobes, and flip flops.

They do need to invest in new bathrobes, the robes they have are a dingy white and need to be discarded.

Perfect day! Thank you Toppers Spa. ‬
كُتب بتاريخ 25 أغسطس 2018
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Cindy
‪Rappahannock County‬, فيرجينيا9 مساهمات
بمفردك • يونيو 2018
‪don't like to fuss about bad service, and I prefer to leave good reviews whenever possible, but my experience at Topper's Dover Downs was very disappointing. My appointment was for a 60-minute "Cure" massage that they claim is meant to target a specific problem area.

I arrived a few mins early for my massage at 10. I was called into the room at 10:10. I told the therapist, Regina, about a terrible knot and tightness I had under my right shoulder blade. It is a source of constant stress, and I asked her to really focus my "cure" on that area.

The massage was advertised as 60 minutes. The therapist mostly disregarded my request to target the specific area on my back. Instead, she gave me a standard full-body massage, ending it with rolling a round pillow up my back... what was that all about?

When she said she was finished, she left the room and I stood up to put on my robe. The digital clock displayed prominently in the room said 10:53! Which meant, of course, that I had received only a 40-minute massage... not 60 minutes!

Also, the fact that she disregarded what I asked for was ludicrous. Even when I asked her to be more firm on my back, she just chuckled a bit and did it her way.

The spa is very nice. The setting is relaxing. But they need to tell their therapists to give the client the time they pay for! I've had massages at many spas over the years. I've never felt so cheated and disappointed as I was at Topper's. In reading other reviews, it appears that many other customers have experienced the same.

They texted me to ask how my experience was, and I responded with what happened. Surprisingly, no one ever followed up to apologize or communicate with me in any way. All I received was another text two days later, offering to send me coupons for future offers. Seriously?

I'll never go back there again.‬
كُتب بتاريخ 9 يونيو 2018
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Fran B
38 مساهمة
بمفردك • يناير 2018
‪I went in to get a massage, facial, mani and pedi. All 3 women for each service was very nice and friendly, as well as the front desk. I had a one hour massage that felt great and the woman really helped me relax. The facial was the best part, she massaged my face, shoulders and ran her hands under my back. She really got some spots that were bothering my neck, I didn’t even mention it to her. I felt the most relaxed there. I hate leaving bad reviews but the nail woman was not good. I think she is a bit new or doesn’t work there full time. She talks a lot about random stuff, so she forgets what she’s doing. Really friendly and I liked her, but her service was terrible. My toes looked like a kid painted them. She insisted on removing my finger polish even though I told her to paint over it. By the time I got home my nails looked horrible, my husband immediately noticed them and made comments. He never does that. I should have taken a picture but I didn’t even think to do so. I did not bring cash so I had to tip at the very end once I took money out at the ATM next to the front desk. The woman gave me three envelopes after she wrote a name on each one. I put money in all three and gave them back to the front desk. She was very polite and said she would ensure they all got their tips. Overall pleasant and relaxing but the mani and pedi area needs work. ‬
كُتب بتاريخ 29 يناير 2018
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Jenilein
3 مساهمات
زوجان • مايو 2017
‪I've been here over 4 times and this time with my husband. Its a small place but seems to have all I need to be at peace and relaxed. I don't know if I was just lucky, but every time I've been it has been a pleasant, peaceful experience. The shared space is clean and well maintained as if I were the 1st guest there, even when dozens of guests were there before me (something larger, more expensive spas i.e. Hershey, should take note). I am a member of their "passport" program and really feel comfortable there. The online booking makes it real convenient to sneak in a last- minute pampering. Keep up the great work!‬
كُتب بتاريخ 23 مايو 2017
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nclaireb
شاطئ ريهوبوث, ‪Delaware‬65 مساهمة
أبريل 2017
‪The physical environment at the spa is at best dated. One might say sad. Forget about going there if you have any knee or leg issues. The seating height at reception, in the locker room and waiting area are impossible. All seats are about 12 inches off the floor. Anyone with knee or hip issues is doomed. Relaxing? I don't think so. Look around the casino. The average age appears to be mature women. How do you expect them to negotiate this seating? Not a facility designed to accommodate the clientele. Having said that, our services were great. The massage staff is excellent. Unfortunately the decor is not "resort" worthy. ‬
كُتب بتاريخ 26 أبريل 2017
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ldydy24
bear15 مساهمة
الأصدقاء • أغسطس 2016
‪A lot of people in Delaware don't know about this hidden gem so I'm hoping my review helps to spread the word. Toppers Spa is located in the Dover Downs Hotel in Dover. You pull up front to the hotel and your visit includes free valet parking! The Spa will validate your parking so you immediately get a sense of calm as you don't have to worry about parking your car. Instead you simply walk into the gorgeous hotel and at the top of the grand stairs you will find the Spa. The theme of the hotel is Bali and it's like you've traveled to a tropical island. The relaxation room is one of the biggest I've ever seen at a spa with plenty of lounge sofas to relax on. Complimentary water and treats are also available. Services here are wonderful and I often come to get facials and massages. Highly recommend treating yourself for some R & R. You won't be disappointed. Plus once your down you can enjoy a nice lunch in the casio and try your luck at some slots! Great way to spend with friends or just by yourself!‬
كُتب بتاريخ 26 سبتمبر 2016
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Richard32796
‪Titusville‬, فلوريدا12 مساهمة
الأصدقاء • يونيو 2016
‪I'm writing this for my mom who is not active on social media. She recently booked a 60 minute massage that cost $250 while she was on a trip to see her friend in Dover and it was completely unsatisfactory. Mainly, it only lasted 35 minutes and when she complained about the overall experience she was treated very rudely by the manager, Lisa. When your business is built on customer relations, it is paramount that you make sure every experience is a pleasant one or make amends if it isn't. This is ultimately disappointing to say the least and I would recommend that you not give them your business. ‬
كُتب بتاريخ 21 يونيو 2016
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