The Escape Company
The Escape Company
4.5
12:00 م - 10:00 م
الاثنين
12:00 م - 09:00 م
الثلاثاء
12:00 م - 09:00 م
الأربعاء
12:00 م - 09:00 م
الخميس
12:00 م - 09:00 م
الجمعة
12:00 م - 10:00 م
السبت
12:00 م - 10:00 م
الأحد
12:00 م - 09:00 م
عرض كامل
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يمنح Tripadvisor جائزة Travellers’ Choice لأماكن الإقامة ومعالم الجذب والمطاعم التي تحصل باستمرار على تعليقات رائعة من المسافرين ويتم تصنيفها ضمن أفضل 10% من المنشآت على Tripadvisor.
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
406 على بُعد 5 كيلومترات
معالم الجذب
261 على بُعد 10 كيلومترات
4.5
551 تعليق
ممتاز
439
جيد جدًا
55
متوسط
26
سيئ
17
سيئ جدًا
14
Samantha T
مساهمة
العائلة • سبتمبر 2024
We were a party of 3 and had an amazing time. I originally picked a difficult room, because I wanted my family to be challenged. When we entered, the owner was honest with us and her ultimate goal was for us to have a good time and recommended a less difficult room, since it was the first escape room for some of us. We followed her direction and no regrets. It was challenging and we had help when we needed it. We will definetly be back and are ready for the more challenging room.
كُتب بتاريخ 25 سبتمبر 2024
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Michelle D
مساهمة
الأصدقاء • أغسطس 2024
I went with my best friend and Fiancé. We were only 3 people but we had such amazing time. We did the Murder House Escape Room and it was creepy, unsettling and dark. But we had soooo much fun! Thank you guys again!!
كُتب بتاريخ 11 أغسطس 2024
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Angela R
Ormond Beach, فلوريدا72 مساهمة
العائلة • يوليو 2024
I went with my grandchildren and two of their friends. There were eight of us altogether and the youngest was 11. We did the Cryptid Crisis!. Everyone had a lot of fun and participated. We did need several clues, but we finished with almost 15 minutes to spare. The staff was very friendly and helpful. We would recommend this escape room to anyone. We did get a Groupon for the visit today.
كُتب بتاريخ 29 يوليو 2024
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Mallory S
أورلاندو, فلوريدا9 مساهمات
الأصدقاء • يونيو 2024
These are my thoughts as to why I gave only 2/5 stars. I am an escape game enthusiast and have tried every location in Orlando so I do get very picky and technical and will rate the whole experience rather than just the game itself.
For starters, I’ve played every single game offered at this establishment so I do continue to come back because I have enjoyed my time there. So I’m not saying don’t go because you should and I guarantee you’ll have fun.
My thoughts are directed towards the Pandorum game. I understand every escape room location should have a difficult game, but that game shouldn’t be impossible for the majority of teams to escape from. We were told that 2% of teams escape from this game. So of course as enthusiasts we were up for the challenge. Naturally, we did not do too well and by the end we were told we weren’t even close to getting out, which of course makes us, the guests, not feel well and we leave disappointed.
Personally, as someone who works in the hospitality industry, guests should NEVER leave unhappy. That is not me saying every team should win. But teams should be at least close enough to feel accomplished by only missing a couple of steps. And by the end, if teams don’t escape, then at least show them the rest of the puzzles and how the game finishes. We left not even making it to the final room and now we won’t pay full price just to see how it ends, but we would have at least enjoyed seeing what we missed.
What really got me was a comment was made to us saying “we don’t really help in that game because it’s our hardest game”. The difficulty of a game should be based off the amount of puzzles a room includes along with the difficulty of those puzzles. It should NOT be based off of how much a game guide assists teams. I understand giving teams only 3 clues to ask for leaderboard purposes. But teams should have the opportunity to ask for as many clues as they please. Because some guests simply just want to escape the room. They don’t care about the leaderboard, they just want to experience the entire game and I think they should have the option to do that.
Lastly, this doesn’t reflect on our game guide at all because Angel was TRULY an angel!!! She was our hype girl who we throughly enjoyed talking to.
Overall, these were all my thoughts and feelings. I am clearly passionate about the guest experience and as for me, a customer, I was just disappointed. I think there are easy changes that could have been made to help work around that. I don’t mean to come across as rude because people will absolutely enjoy their time there, but compared to the competing escape rooms in the area, this isn’t at the top of my list.
For starters, I’ve played every single game offered at this establishment so I do continue to come back because I have enjoyed my time there. So I’m not saying don’t go because you should and I guarantee you’ll have fun.
My thoughts are directed towards the Pandorum game. I understand every escape room location should have a difficult game, but that game shouldn’t be impossible for the majority of teams to escape from. We were told that 2% of teams escape from this game. So of course as enthusiasts we were up for the challenge. Naturally, we did not do too well and by the end we were told we weren’t even close to getting out, which of course makes us, the guests, not feel well and we leave disappointed.
Personally, as someone who works in the hospitality industry, guests should NEVER leave unhappy. That is not me saying every team should win. But teams should be at least close enough to feel accomplished by only missing a couple of steps. And by the end, if teams don’t escape, then at least show them the rest of the puzzles and how the game finishes. We left not even making it to the final room and now we won’t pay full price just to see how it ends, but we would have at least enjoyed seeing what we missed.
What really got me was a comment was made to us saying “we don’t really help in that game because it’s our hardest game”. The difficulty of a game should be based off the amount of puzzles a room includes along with the difficulty of those puzzles. It should NOT be based off of how much a game guide assists teams. I understand giving teams only 3 clues to ask for leaderboard purposes. But teams should have the opportunity to ask for as many clues as they please. Because some guests simply just want to escape the room. They don’t care about the leaderboard, they just want to experience the entire game and I think they should have the option to do that.
Lastly, this doesn’t reflect on our game guide at all because Angel was TRULY an angel!!! She was our hype girl who we throughly enjoyed talking to.
Overall, these were all my thoughts and feelings. I am clearly passionate about the guest experience and as for me, a customer, I was just disappointed. I think there are easy changes that could have been made to help work around that. I don’t mean to come across as rude because people will absolutely enjoy their time there, but compared to the competing escape rooms in the area, this isn’t at the top of my list.
كُتب بتاريخ 24 يونيو 2024
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Joel F
مساهمة
العائلة • يونيو 2024
The staff were wonderful and really nice. Thank you for a fun experience! We will definitely return the next time we are in the area.
كُتب بتاريخ 9 يونيو 2024
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Marina
3 مساهمات
زوجان • يونيو 2024
We were around the area and found this place. Me and my boyfriend tried the Suburban Serial Killer and the host did a great job with the jump scares! We used the code The Ultimate to get a discount. If you are coming in June. We had a blast. Everyone was super friendly, funny and helpful.
كُتب بتاريخ 8 يونيو 2024
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Trevor G
14 مساهمة
زوجان • أبريل 2024
This was a very well done escape room. We tried Pandorum, their 10/10 difficulty room. The scenery and videos made us feel like we were actually in the environment. Very high quality room. The staff was helpful and able to explain everything to us well.
كُتب بتاريخ 9 أبريل 2024
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Uma S
مساهمتيْن
العائلة • مارس 2024
Roxie and her colleague were very welcoming and courteous. Roxie ROCKS. She has a great sense of humor and made our experience for my family and I so pleasurable and we WILL be back. The room we escaped was so clean and well organized too.
كُتب بتاريخ 2 أبريل 2024
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Jennifer R
مساهمتيْن
العائلة • فبراير 2024
We visit a lot of escape rooms as we travel and we win sometimes and we lose sometimes. It’s all part of the fun. We love a challenging room. However, we attended the serial killer room here and it is not challenging, but impossible. We were unable to make a single discovery without constant clues from the staff. The people who walked out before us were expressing the same complaints.
كُتب بتاريخ 20 فبراير 2024
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Kim J
مساهمة
زوجان • فبراير 2024
This was our first time and it was a blast. Very fun and challenging at the same time.
We would highly recommend. The staff was so friendly
We would highly recommend. The staff was so friendly
كُتب بتاريخ 18 فبراير 2024
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Denise H
Lake Wales, فلوريدا
If we are a party of 2, will be put with another group or able to play the game by ourselves?
كُتب بتاريخ 4 مارس 2018
Hey Denise! On top of what Jennifer said, you can always give us a call day of the booking and we can let you know if anyone is booked in the room already. Though we do encourage playing with large groups, we understand wanting to play alone, and while we can't guarantee private rooms, unless booking a private room, we will do everything we can to accodmate your request :)
كُتب بتاريخ 9 مارس 2018
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