‪European Kur And Spa‬

تعليقات حول - ‪European Kur And Spa‬, كولومبوس

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الأصدقاء • مارس 2019
‪I’ve given much thought to this review as I’ve waited two weeks since the incident that took place, and wanted it to be a fair review of the company. I called the spa two weeks ago to book a body scrub, massage, and facial with a friend. I specifically stated on the phone when I called that there would be two of us. She proceeded to make the appointment, and told me to have my friend call to verify she was coming. My friend called the day before and verified she was coming. She gave both of our names and mentioned we were coming together. Somehow when we got there, they were completely unaware that she was coming. They brushed it off and took us back to fill out paperwork. They then had the masseuse explain that we would be swapping- so while I was getting a scrub she would have a massage, and vice versa. We expected to spend a day together as friends, so this took us by surprise a bit, but we accepted and I went on to get a body scrub. My friend ended up sitting there an hour and no one said anything to her. I had no idea they were letting her sit there not being serviced until after my body scrub. She started asking questions when the masseuse came back after my body scrub. She then explained to us that they hadn’t planned for her to come. We asked what happened and she explained she was just the masseuse. That I would be done around 11:30 and my friend would be done by 1... our appointment was at 9. She then proceeded to call the masseuse that was on her way to see where she was to service my friend. My friend left and I was behind her and she even shut the door on me to try and keep me there.. I got dressed and went to the front desk to ask to speak to the manager. The person at the desk told me she was with a customer. I asked when she would be done and said she was booked all day. The manager obviously didn’t want to face me, but she said she would have her give me a call. She did call me about 20 minutes later and was very defensive. She asked if both of us were confirmed several times and I told her specifically how we booked and confirmed the appointment so I wasn’t sure how there was any confusion. She did apologize, but I DID NOT like the way the situation was handled. The manager should have been up front and honest with us from the beginning instead of trying to cover things up. It was very unprofessional, and although I’ve been twice before I will not be back.‬
كُتب بتاريخ 8 أبريل 2019
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‪Martinez‬, جورجيا89 مساهمة
الأصدقاء • أكتوبر 2018
‪A friend and I were in Columbus for a golf tournament. We called one morning and were a accommodated that afternoon. Laverne and Christine were professional and friendly. Both of us had a very good experience.‬
كُتب بتاريخ 11 أكتوبر 2018
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Destiny S
‪Tallassee‬, ألاباما10 مساهمات
زوجان • أبريل 2017
‪My bf and I visited this place and had a wonderful massage. Our masseuses were Christine and Laverne. They were absolutely wonderful. This was my first time getting a massage and the experience was one that I would never forget. Thanks for an incredible experience.‬
كُتب بتاريخ 9 أبريل 2017
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