Hogs Back Brewery
Hogs Back Brewery
4.5
10:00 ص - 05:00 م
الاثنين
10:00 ص - 05:00 م
الثلاثاء
10:00 ص - 06:00 م
الأربعاء
10:00 ص - 06:00 م
الخميس
10:00 ص - 08:00 م
الجمعة
10:00 ص - 08:00 م
السبت
10:00 ص - 07:30 م
الأحد
10:00 ص - 04:30 م
عرض كامل

نبذة
Tongham، Surrey، إنجلترا
الجوائز
جائزة Travellers' Choice
2024
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج4.5
331 تعليق
ممتاز
274
جيد جدًا
27
متوسط
9
سيئ
11
سيئ جدًا
10
Emma S
مساهمتيْن
زوجان • ديسمبر 2024
A really informative, interesting tour of the brewery. Our guide Mal was really friendly and made it enjoyable.
I was driving so had a few small samples, my husband had plenty of glasses they give a very generous amount to taste. We then got 10% off in the gift shop after.
A thoroughly enjoyable couple of hours.
I was driving so had a few small samples, my husband had plenty of glasses they give a very generous amount to taste. We then got 10% off in the gift shop after.
A thoroughly enjoyable couple of hours.
كُتب بتاريخ 28 ديسمبر 2024
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484coling
Northampton, UK3 مساهمات
الأصدقاء • سبتمبر 2024
Had a great brewery tour.
Mal, the tour guide was brilliant.
However, very disappointed with the tap for selling ther beer at inflated prices.
Had Nirvana in the White Hart in the village for £4.50, but the tap sold their own beer at £4.80. Rip off.
Mal, the tour guide was brilliant.
However, very disappointed with the tap for selling ther beer at inflated prices.
Had Nirvana in the White Hart in the village for £4.50, but the tap sold their own beer at £4.80. Rip off.
كُتب بتاريخ 21 سبتمبر 2024
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Barney
مساهمة
الأصدقاء • سبتمبر 2024
I have drunk from and been to the Hogs back Brewery for many years and always enjoyed my time.
This week we invited 2 friends to join us for the Hop harvest festival. We had a great day but unfortunately are day was ruined by our experience at the end.
The day was based on a token basis and myself and my friends each purchased £27.50 worth of tokens to enjoy the last band of the day at 16:20. After already spending about £120 per couple.
We then walked to the beer tent only to find that it was closed. I approached the owner Rupert to calmly express my disappointment that I had purchased £27.50 worth of beer tokens that were completely worthless. Rupert was obviously very stressed and was very aggressive. Obnoxious and rude to me and my wife. I calmly tried to explain my predicament but he was nothing but rude. Many other customers were also complaining as they had also been left in the same predicament. Even the staff and security were trying to reason with him explaining that we were talking to him in a calm and respectful manner but he was totally unreasonable. He said that it was in the events t&cs even though it’s not and then accused me of being abusive to his staff which I found very upsetting as I had been nothing but polite and respectful all day.
We explained that the whole problem Could be easily resolved with a sign saying “bar shuts at 16:30” or the person selling tokens informing guests that the bar was about to close.
He could have easily apologised and did finally after being persuaded by security take our email for credit at a later date. We part claimed our left over tokens and left the rest for charity. Unfortunately though I have still not received an apology for his behaviour on the night or for accusing me of abusing staff.
I was so disappointed and upset by the baseless accusations and aggression shown by Rupert that I will now choose to spend my money elsewhere. I am sure that I am not alone as there were so many upset and disappointed customers.
Such a shame.
This week we invited 2 friends to join us for the Hop harvest festival. We had a great day but unfortunately are day was ruined by our experience at the end.
The day was based on a token basis and myself and my friends each purchased £27.50 worth of tokens to enjoy the last band of the day at 16:20. After already spending about £120 per couple.
We then walked to the beer tent only to find that it was closed. I approached the owner Rupert to calmly express my disappointment that I had purchased £27.50 worth of beer tokens that were completely worthless. Rupert was obviously very stressed and was very aggressive. Obnoxious and rude to me and my wife. I calmly tried to explain my predicament but he was nothing but rude. Many other customers were also complaining as they had also been left in the same predicament. Even the staff and security were trying to reason with him explaining that we were talking to him in a calm and respectful manner but he was totally unreasonable. He said that it was in the events t&cs even though it’s not and then accused me of being abusive to his staff which I found very upsetting as I had been nothing but polite and respectful all day.
We explained that the whole problem Could be easily resolved with a sign saying “bar shuts at 16:30” or the person selling tokens informing guests that the bar was about to close.
He could have easily apologised and did finally after being persuaded by security take our email for credit at a later date. We part claimed our left over tokens and left the rest for charity. Unfortunately though I have still not received an apology for his behaviour on the night or for accusing me of abusing staff.
I was so disappointed and upset by the baseless accusations and aggression shown by Rupert that I will now choose to spend my money elsewhere. I am sure that I am not alone as there were so many upset and disappointed customers.
Such a shame.
كُتب بتاريخ 20 سبتمبر 2024
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Andrew M
Farnham, UK159 مساهمة
العائلة • سبتمبر 2024
Attended the hogsback hop festival in September. The event was clearly billed as being 10-5, with music until 5 (Taylor swift tribute act 4-5). All drinks had to be bought with tokens which you pre-purchased.
We went to spend our last £40 worth of tokens at 4.32 to be told all the bars had shut. Half an hour before the event ends. Incredibly annoying, security were rude and just shrugged their shoulders. At absolutely no point or nowhere on the festival advert did it say it shut at 4.30. a normal Sunday, yes, but not this flagship weekend.
No refunds of course, so £40 in the bin. Shrewd move, alot of very unhappy customers.
We went to spend our last £40 worth of tokens at 4.32 to be told all the bars had shut. Half an hour before the event ends. Incredibly annoying, security were rude and just shrugged their shoulders. At absolutely no point or nowhere on the festival advert did it say it shut at 4.30. a normal Sunday, yes, but not this flagship weekend.
No refunds of course, so £40 in the bin. Shrewd move, alot of very unhappy customers.
كُتب بتاريخ 15 سبتمبر 2024
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Dear Andrew
We are sorry that you felt our communication was not sufficient.
The reason for using tokens is to make it quicker and easier to purchase food and drink at the event. For all token sales after 3.45pm, the staff informed all customers that the bar would close at 4.30pm and the food stalls at 5pm. In this way, each customer could decide the appropriate number of tokens to purchase.
The use of tokens was highlighted in all the communications prior to the event and at the point of token purchase.
The tokens were not refundable. However, any spare tokens could be donated in the charity collecting buckets, which we subsequently redeemed for our chosen charity, British Heart Foundation.
We would be happy to discuss further – kindly contact jill@hogsback.co.uk and we can arrange a time convenient to you.
Hogs Back Brewery
كُتب بتاريخ 17 سبتمبر 2024
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Brett L
مساهمتيْن
الأصدقاء • أغسطس 2024
Excellent tour of the brewery. Very well priced considering you get to try 3 of their beers and the lager. And as much as you want. Not like others where you may get a small glass full. Felt quite light headed by the end! The guide was very knowledgeable and amusing and kept us all engaged the entire time. Definitely recommend!
كُتب بتاريخ 11 أغسطس 2024
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Martin W
Bagshot, UK5 مساهمات
العائلة • أغسطس 2024
Visited the Brewery years ago and enjoyed the tour round.
Visited again yesterday evening for a beer and food in their tap room. Acoustics were awful - couldn't have a conversation, and the man who came to help behind the bar had the sole aim of shifting the queue in the shortest time possible. Is in need of some customer service skills training.
The price you pay for the food is on a par with higher quality eating places.
Unfortunately I guess there's little room for improvement, and with many other pubs around with better atmospheres, why would anyone bring their family here.
Visited again yesterday evening for a beer and food in their tap room. Acoustics were awful - couldn't have a conversation, and the man who came to help behind the bar had the sole aim of shifting the queue in the shortest time possible. Is in need of some customer service skills training.
The price you pay for the food is on a par with higher quality eating places.
Unfortunately I guess there's little room for improvement, and with many other pubs around with better atmospheres, why would anyone bring their family here.
كُتب بتاريخ 10 أغسطس 2024
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Richard P
فارنبرة, UK113 مساهمة
الأصدقاء • أغسطس 2024
A friend and I went on the brewery tour which was excellent, this was my second visit (did it before about 4 years ago) but a first time visit for my friend and I had invited him as he had said that he had never seen a brewery before.
The tour guide (Bruce) was brilliant, really informative and engaged well with everyone in the group and whether intentional or coincidental I noticed that he managed to to have conversations with every single person in the group throughout the tour. He also added in some good entertaining humour but without making it a comedy show which is the mistake some tour guides can make.
The tour lasted nearly two hours and during that time we saw the whole process from start to finish had numerous opportunities to ask questions and anyone with no knowledge of brewing will have come away with a very good understanding now of how it is done.
As others have said in previous reviews the free sampling of beer throughout the tour was very generous and everyone enjoyed the tasting. One really good touch was that drivers were catered for as well by the availability of an alcohol free beer to drink during the tour so that they didn't feel left out.
Following the tour there is the Tap Room and Beer Garden where you can stay and have a drink and if you wish eat as well so the tour becomes not just a single event but a whole evening out.
My personal favourite beer from the Hogs Back Brewery - Surrey Nirvana
The tour guide (Bruce) was brilliant, really informative and engaged well with everyone in the group and whether intentional or coincidental I noticed that he managed to to have conversations with every single person in the group throughout the tour. He also added in some good entertaining humour but without making it a comedy show which is the mistake some tour guides can make.
The tour lasted nearly two hours and during that time we saw the whole process from start to finish had numerous opportunities to ask questions and anyone with no knowledge of brewing will have come away with a very good understanding now of how it is done.
As others have said in previous reviews the free sampling of beer throughout the tour was very generous and everyone enjoyed the tasting. One really good touch was that drivers were catered for as well by the availability of an alcohol free beer to drink during the tour so that they didn't feel left out.
Following the tour there is the Tap Room and Beer Garden where you can stay and have a drink and if you wish eat as well so the tour becomes not just a single event but a whole evening out.
My personal favourite beer from the Hogs Back Brewery - Surrey Nirvana
كُتب بتاريخ 3 أغسطس 2024
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Mr_Mote
Newcastle-under-Lyme, UK269 مساهمة
رجال الأعمال • يوليو 2024
Walked in as 14 colleagues in from US and Europe for Farnborough Air Show and staying at a nearby hotel.
Beer, Pizzas and Nachos to share. Great.
Good beer, good food. Great place.
Only reason not a 5 star review was that they would not let us open a tab even with credit cards so we had to keep going to bar and paying as we went. A little trust and flexibility would have made this a 5 star review.
Beer, Pizzas and Nachos to share. Great.
Good beer, good food. Great place.
Only reason not a 5 star review was that they would not let us open a tab even with credit cards so we had to keep going to bar and paying as we went. A little trust and flexibility would have made this a 5 star review.
كُتب بتاريخ 27 يوليو 2024
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MagnumBatt01
توسن, Arizona407 مساهمات
رجال الأعمال • مايو 2024
Had our social here. Pizza and local brewed ale. What could be better. ?Nice big area tented. Open outside area. Order at the counter and they bring it to you. gotta have the Tea!
كُتب بتاريخ 9 يونيو 2024
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HalyconDays
Greater London, UK652 مساهمة
الأصدقاء • يونيو 2024
A great and interesting and informative tour. The Guide was excellent. Generous sampling measures and good value for money. Well worth a visit if you are beer enthusiast.
كُتب بتاريخ 5 يونيو 2024
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Hello!
It's Ash Station, 2miles away.
كُتب بتاريخ 27 أكتوبر 2017
عرض نتائج 1-2 من أصل 2
*من المحتمل أن تنفد: استنادًا إلى بيانات الحجز على Viator والمعلومات المُقدَّمة من الموفر خلال الأيام الـ 30 الماضية، يبدو أنه من المحتمل أن تنفد هذه التجربة عبر Viator، وهي إحدى شركات Tripadvisor.