We appreciate the feedback, Randy. We're always looking to improve across the board, and reviews help us narrow our focus. While we are an older casino, it's part of our charm! However, we do have higher standards when it comes to service. It seems that was lacking in a few areas, so we'll address that. We appreciate your time and wish you luck wherever you go next. Thanks!
Thanks for stopping by, and we're glad to hear that you enjoyed your meal! It seems like that was your favorite part of the visit, and we cannot blame you... the food is great! We hope you enjoyed the casino as well, and if you'd like to discuss our facilities at all, please feel free to reach out to us. We hope to have you back. Thank you for your time!
Hi Jill, we appreciate you taking the time to share your thoughts with us. We appreciate guest feedback as it allows us to pinpoint where we need to make improvements. We hope that you will give us another try in the future and that next time you leave a with a jackpot! We will be sure to pass along your feedback as it will help us make changes for better guest experiences. Thank you.
Hi Phyllis, thanks for taking the time to provide us with some feedback about your dining experience at our buffet. We are glad that you sampled a variety of different food options; we pride ourselves on providing a myriad of different flavors to savor. We appreciate your thoughts on how we can improve, and we assure you they will be taken into advisement.
Thanks for visiting the riverboat, Anna! We're glad you enjoyed the location and the people. Our staff works hard to make sure everyone is having fun and enjoying themselves, so it's great to see that you experienced that. We hope to have you back again soon... good luck on the blackjack table!
We're so glad to hear that you enjoyed your time with us! Hopefully the view wasn't the only amazing thing you experienced. We look forward to having you back to create even more positive memories. Thank you for sharing, and have a great day!
How exciting! Congratulations on such a nice win! It's always great to hear about our guests having success with us, and we hope to see you hit another. We look forward to having you and your friend back with us. Good luck and have fun!
We're glad you finally spotted us, Keith! Thanks for stopping by and playing some blackjack and craps. We hope you found a little luck! Also, it's great to hear that our staff was able to assist you during your time here, and also be helpful during your time in the area. We hope the next time you're passing through that you stop by again. We're looking forward to it!
Are there Covid-19 guidelines in place?
I was wondering what day is the least busy. also what machines pay out the most. Thanks.
Does their buffet offer gluten free options?
I would call the kitchen at the casino and tell them the day you plan to eat there and ask what gluten free choices will be available on that particular day. The menu varies from day to day. They do frequently have advertised specials like prime rib and seafood on certain days.