‪Kiddie Crusoe‬

تعليقات حول - ‪Kiddie Crusoe‬, ‪Timonium‬

‪10:00 ص - 06:00 م‬
الاثنين
10:00 ص - 02:00 م
الثلاثاء
10:00 ص - 02:00 م
الأربعاء
10:00 ص - 02:00 م
الخميس
10:00 ص - 06:00 م
الجمعة
10:00 ص - 08:00 م
السبت
10:00 ص - 08:00 م
الأحد
12:00 م - 05:00 م
اكتب تعليقًا
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
286 على بُعد 5 كيلومترات
معالم الجذب
41 على بُعد 10 كيلومترات

3.5
47 تعليق
ممتاز
‪16‬
جيد جدًا
‪13‬
متوسط
‪5‬
سيئ
‪4‬
سيئ جدًا
‪9‬

baltimoremom
مساهمة
‪We had my daughter's 3rd birthday there on March 8. We were treated extremely rudely by the manager, who wouldn't let us have our juice drinks, or put up a happy birthday sign. The rules are really petty and lame. It was also $250, which isn't worth it. I wouldn't have another party there.‬
كُتب بتاريخ 10 مارس 2020
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Diona
مساهمة
‪We had our son's bday party there Sunday 8/18 @3pm and the kids had a good time. Shelby, my host, was AWESOME and there was an associate there with green hair, she interacted great with the kids. I do have a few concerns though. There was one female associate who seemed to have an attitude and a few of my guests mentioned it to me and another associate. She was a female with a black baseball cap on and was working the inflatable area. Also, the party was $232.??, we paid $240, but didn't receive any change. I realized it after we left and tried to call, but didn't get an answer. Lastly, I was very disappointed with the decorations. Some of them had holes and tears in them, like they should have been in the trash. I couldn't believe we paid extra for them, because of their condition. I actually decided to leave you guys my Mickey Mouse decorations in hopes that the next person who chooses that package won't be as disappointed. The play equipment was great. I appreciated the variety of activities for our guests to engage in. I just wish that the staff was more friendly and professional and that the decorations were in better condition.‬
كُتب بتاريخ 21 أغسطس 2019
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Terri K
دنفر, ‪Colorado‬192 مساهمة
العائلة •
‪We were visiting Baltimore to see family. We stopped by this place really out of chance. It was AWESOME. My kids played for 2 hours, and could have kept going. Lots of different things to do, and good for the money.‬
كُتب بتاريخ 8 يناير 2019
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Cherese J
4 مساهمات
العائلة •
‪My family flew in from Atlanta! When my 82 year old grandmother entered she was hungry so we asked to order food. The African American Manager on duty told my 82 year old grandmother that she could not order food until 6:00 pm because she didn’t have anyone there to cook the food at the time. I knew at this point that we made a mistake by booking this party with this company.

When entering the facility the staff person did not provide a warm friendly greetings. Instead, she said, “What party you here for? Have a seat and sign the waiver forms” There was no warm fuzzy welcome at all..In fact, she was even rude to other staff entering and leaving the facility. In addition, the area in the front right was so junky and dirty looking that it was almost unbelievable how much clutter was visable.

Later, my party assembled in the rear of the facility to only find a snake squirming actively around the jumbo moon bounce. The children from my party cried immensely! Four of my guest left with their children. This was so embarrassing not to mention, it took the Supervisor Angie a good 20 minutes to get the snake out of the area. I asked for a percentage of my money back and was denied by the Supervisor (Angie). She said, “You need to file your concerns online first before any actions could be taken” Who does that?????? 😳 My guest and parents were so disappointed that they agreed to never visit this place again. On top of that, my niece received lots of gifts and money. My father was about to secure her presents by taking them to the car and the manger said you need to pay first before I let you take your gifts! As if we were going to run away without paying our bill!!

This experience was not just horrible it was unexceptable!!!! It literally traumatized me. I had approximately 20 children in attendance for this party and family members who flew in from Lawrenceville, GA to only be treated with absolute rudeness! DO NOT BOOK YOUR PARTY WITH KIDDIE CRUSOE. SHORT STAFF/SNAKES/A LACK OF CUSTOMER SERVICE ALL UNEXCEPTABLE!!!!
--
Mrs. Cherese N Johnson, CCDP, AP, MA‬
كُتب بتاريخ 6 نوفمبر 2018
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Odyssey10055140622
مساهمة
العائلة •
‪The staff there was very rude. Birthday was overpriced for pretty much just a few moon bouncers. Staff was unhelpful, did not speak, just left gift Cart sitting at front door away from the party area, cut lights off on everyone there and was not welcoming.‬
كُتب بتاريخ 4 نوفمبر 2018
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Nikki P
مساهمة
العائلة •
‪Upon arrival at the timonium location, we were not greeted at all. The manager(african american young girl) rudely asked if we were for a party. She never smiled or greeted the children, just simply stated for parents to sign release. When I asked her about the party we were there, she shrugged her shoulders and sighed. My poor kids felt unwanted there. You would think these folks would be chipper and friendly being that they deal with kids. This place smelled horrible like cat urine and feet. Te pizza was horrible and dry. A tip of $70 was already included and we barely saw a hostess. I will never return here.‬
كُتب بتاريخ 9 سبتمبر 2018
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Benitz728
‪Parkton‬, ‪Maryland‬23 مساهمة
العائلة •
‪My grandsons, ages 3 & 6, beg me to take them to Kiddie Crusoe every time I babysit them. They cannot get enough of this place. First, they take off their shoes and jump around in the bounce room. After about 20 minutes of jumping and sliding, they put their shoes back on and head to the gross motor room. Lots of slides and climbing equipment and even a rock climbing wall. Last, they venture out to the dress up area; large block building area; pretend supermarket with grocery baskets, etc. Then, they do it all again! When we leave Kiddie Crusoe, my grandsons are exhausted from having a great time.‬
كُتب بتاريخ 21 أغسطس 2018
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Kelsey G
مساهمة
العائلة •
‪I wouldn't waste your money on having a birthday party here! The space was great for kids, but I was very disappointed by the staff. The front desk staff was extremely rude to myself as well as my guests. We had our guests telling us how uncomfortable they were made to feel by the employees there. The party started at 12:30, and we couldn't get in there a minute before that to set anything up, even though the contact implies you can get there 15 minutes prior. I asked the front desk if I could go back at 12:27 to take back balloons, and she replied "you got a few minutes". They did not treat all customers equally, as the other party was able to get back into their room to set up their party at 12:15. If they would have explained that the party before us may have ran behind, that would have been more understandable than her just being extremely rude about it. When we finally were able to go back, the room was not even completely set up, and they were hanging banners still during the party slot.

The room itself was small, and DID NOT comfortably accommodate the 20 kids plus parents. There were large carts, and trash cans not being used that just took up space in the room. One of our guests went to use a big trash can that was in the room, and our party host was rude to her, and told her not to use the trash can because it didn't have a bag in it. First of all, the host should have had the bag in the can to begin with. Secondly, if the trash can was not intended to be used, it should have been removed from the already crowded space.

They were clearly running behind schedule, and then rushed our party through their pizza, and rushed through cake. My daughter (the birthday girl) had to stop eating her pizza so she could blow out the candles on her cake because the hostess was rushing us. They weren't seated with their pizza for more than maybe 5-8 minutes before she said that the cake had to be done right then. Meanwhile, you could hear the front desk yelling at the hostess on the radio to hurry up. I feel like they started off late, and then my party had to pay for it.

It was a rainy day, so it was VERY crowded in there, as well as two birthday parties happening at the same time. I noticed at one point that a child from the other party had an accident on the slide at the main playground, and there was a big puddle at the bottom. I told an employee as soon as I saw it, and it took her over 10 minutes to get someone over there to clean it. Meanwhile, there were multiple children that went down the slide, into the urine because they didn't see it. A place like this should be prepared for a situation like this, and they did not seem to be at all.

Over all, this was a great space for kids, but NOT worth the money we paid for it. It is really unfortunate that the staff was so rude, because it would be a really great place for parties if not. I was very disappointed.‬
كُتب بتاريخ 26 يوليو 2018
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keydafashion
بالتيمور, ‪Maryland‬مساهمة
العائلة •
‪I booked a party for my daughters birthday. To say the least they had an awesome time. There is a lot of activities for kids to enjoy. There are also A LOT of rules and regulations to abide by but I do understand why, My hostess was really nice and had a beautiful demeanor. The only complaint I would have is that she was MIA during the time the kids ate pizza and I had to clean up a bit behind the kids so that they could be prepared for cake. I really wouldn’t have minded it at all but when a $40 gratuity is added into your bill, I feel she should have been a little more on point with that. Now let’s get to the pizza.... AWFUL!! It was dry and most of the pieces had no topping at all on them. Basically just burnt bread and sauce. They they were just pushed to the side. I had 3. Two of them came with the party and I ordered an extra one. At the end of the party. My hostess packed up whatever was left. When I looked at the all the “unappealing” slices left, it literally equaled to a WHOLE pizza. KC, you need to find a different vendor for pizza or communicate to them that it is unacceptable. Besides the two complaints/concerns I would definitely book another party with KC or attend if invited.‬
كُتب بتاريخ 10 يونيو 2018
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BMoreTraveler2014
بالتيمور, ‪Maryland‬7 مساهمات
العائلة •
‪My granddaughter's 4th birthday party was at Kiddie Crusoe. The room was HOT to the point one child's asthma starting giving him problems. My daughter paid $3.99 for snacks with the party and the bowls were super small and management wouldn't refill the bowls. There was an extra fee for decorations which my daughter could not take with her. I thought the cost was excessive. The hostess was super friendly. She did a great job.‬
كُتب بتاريخ 19 مارس 2018
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