‪The Red Door Salon & Spa‬

تعليقات حول - ‪The Red Door Salon & Spa‬, ‪Woodbury‬

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نبذة
المدة المقترحة
ساعة - ساعتان
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المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
234 على بُعد 5 كيلومترات
معالم الجذب
57 على بُعد 10 كيلومترات

2.0
4 تعليقات
ممتاز
‪0‬
جيد جدًا
‪0‬
متوسط
‪1‬
سيئ
‪1‬
سيئ جدًا
‪2‬

Emilio N
مساهمتيْن
بمفردك • فبراير 2019
‪very disappointing! my wife went there for her birthday about two weeks ago. When she came back she literally broke in tears. We travel a lot and visit a lot of spas. This time she went alone. She had a massage scheduled on this day plus hair. When she was waiting for her massage, she noticed that the waiting area "relaxation room" was dirty. The couch had multiple stains on it and the carpet had some dirt as well. It looked like they never vacuumed it. Now imagine you are sitting in your robe in a very dirty area. It makes you question the price that you pay for it and future services as well. it was a common area for men and women where people instead of relaxing were talking about their problems, a complete opposite of relaxing. No spa mood at all. No aroma sticks or aroma candles were present. There was no this spa relaxing aroma feel whatsoever plus talking people! The masseuse took her 10 min later when the original massage was supposed to start. Everything felt very impersonal. She did her job but she couldn't care less. The hair was a complete disappointment too. When I saw my wife I wasn't sure what was going on with her hair. My wife submitted her feedback to the spa via email, however, no one seemed to care! If you are not picky about cleanliness or price then you would probably like it. I have never seen my wife more upset after the spa treatment. Something that should have been a birthday enjoyment turned out to be a very anxious event!‬
كُتب بتاريخ 21 فبراير 2019
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betty1020
New York17 مساهمة
بمفردك • يناير 2018
‪I had a day of beauty including a facial, manicure, pedicure, a hair blow out and a make-up refresher.It is a package they sell for around $200. It is not the first time I have been there for this package but the second time I have this complaint. Every service came with the annoying "Upsell". The facial was great! my skin looked good, but within minutes I was being asked what products I use. I knew what was coming next, a lecture on the products they sell. I make sure to try and shut that conversation down to try and enjoy the facial. Then I was asked if I wanted my eyebrows done, they needed to be groomed. Wow, I am there to relax and have flaws pointed out.They facial ends, i am brought to the relaxation area and told to wait there for my next treatment. A half hour later I walk to the desk in my robe and explain that no one came for me. There was a mix up because they were accommodating a customer that came 40 minutes late.
Next pedicure.....within ten minutes I was being sold an oil for my dry legs, And oh, she also wanted to do my waxing. I explained that I did my waxing yesterday, (minus the obvious eyebrows) she said, well the person didn't do a good job and if I added on an eyebrow wax with HER she would fix my lip and chin. So now,on to a manicurist who I didn't even hold a conversation with at all because at his point I was annoyed.
Blow out was fine and make up as well. But that's probably because I avoided eye contact.
One more thing. The lounge had water, tea and coffee. It also had packages of crackers.That's it Any spa I have ever been to that has you there for 4 hours of services offers fruit or nuts or includes a light meal like a yogurt.
I HAVE NEVER written a bad review in my life because I always take my concerns straight to a manager, however, I did go directly and say everything I wrote here when I checked out and ....the two ladies in charge looked sad for my experience but just sort of embarrassed about this being the way it is. It was obvious they heard it before
The TECHNICIANS ARE VERY SKILLED but must have a good kick back on commision if they up sell or they are made to??‬
كُتب بتاريخ 26 يناير 2018
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JJQR
‪Setauket‬, نيويورك4 مساهمات
العائلة • ديسمبر 2017
‪Currently I am sitting in Woodbury while my family receives their services. My technician called in sick and not only did I not receive a phone call ahead of time but I called the salon twice today to confirm and add services. So much for a family day of relaxation, I get to spend mine in the lobby. This isn't the first time my services have been cancelled the day of.‬
كُتب بتاريخ 26 ديسمبر 2017
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FamilyTraveler30s
‪Farmingdale‬, نيويورك50 مساهمة
الأصدقاء • مايو 2017
‪Came to this establishment with girlfriends for a spa day due to the reputation of Elizabeth Arden. They have a hair salon and treatment rooms. There is no sauna, steam room, or Jacuzzi so really more of a salon than a spa. When we were changing in the locker rooms we saw a notice on the shower stating that due to no hot water showers were unavailable. It would have been nice to have been notified of this in advance. When my facial began, my esthetician apologized for her cold hands which she said was due to no hot water. This may account for why her fingers still smelled like cigarette smoke after she washed them (yuk!). A basic facial is $85 not including extractions. Since I wanted a good cleaning (I don't have acne but wanted clean skin) I needed to upgrade to the $130 one (yikes). After steam and extractions I think there were 3 applications of some types of cream to the face (she didn't explain) and cream hands with warm mitts. This was nice but I have had better facials where actual massage is given (not just cream shmear). We were offered tea, water and cookies in the spa waiting area in which we relaxed and chatted a bit. Overall, it was a pleasant experience but don't go thinking it will be great.‬
كُتب بتاريخ 11 مايو 2017
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اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج