PK's Kids Zone
PK's Kids Zone
2.5
ما جائزة Travellers' Choice؟
يمنح Tripadvisor جائزة Travellers’ Choice لأماكن الإقامة ومعالم الجذب والمطاعم التي تحصل باستمرار على تعليقات رائعة من المسافرين ويتم تصنيفها ضمن أفضل 10% من المنشآت على Tripadvisor.
هل أنت حاليا في رحلتك؟
ساعدنا في العثور على تجارب متاحة لك.
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
64 على بُعد 5 كيلومترات
معالم الجذب
41 على بُعد 10 كيلومترات
2.5
13 تعليق
ممتاز
3
جيد جدًا
2
متوسط
1
سيئ
0
سيئ جدًا
7
HopeM.
5 مساهمات
العائلة • أبريل 2022
I have attended this play place quite a few times. The customer service is very poor, about thirty mins before the end of your play slot they try to clean around you and spray everywhere including next to the children. The cleanliness is really poor, everything is sticky and dusty as nothing is properly cleaned just sprayed with disinfectant.
Not a great experience even for the price. They don’t seem to actually want children there. The manager made a fuss of bricks being played with in the role play room at 2:30 when the slot finished at 3. At 2:50 I tried to take my toddler to the toilet and was told I shouldn’t as it had just been sprayed. Completely put off of attending here again, would prefer to travel further afield.
Not a great experience even for the price. They don’t seem to actually want children there. The manager made a fuss of bricks being played with in the role play room at 2:30 when the slot finished at 3. At 2:50 I tried to take my toddler to the toilet and was told I shouldn’t as it had just been sprayed. Completely put off of attending here again, would prefer to travel further afield.
كُتب بتاريخ 23 أبريل 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Folake B
مساهمة
مارس 2022
Customer service Nightmare
The lady I spoke toon the phone was so cold and rude. To cut the long story short, I wanted to book his venue for my daughters birthday, exchanged a couple of emails but tried to call (so its faster). Called Sunday she was so cold telling me to go to the website get my facts and come back to her. I asked I could call back in some minutes she said they're pretty busy and so they might not answer. I told her how I tried to call before but couldn't get through she gave a rude/ sarcastic reply like they can't sit waiting for my call as they are busy. First of all no one asked them to do that and secondly I myself aint jobless so there was no need for that. I called back no answer so I called on Monday she kept saying do I know what I want that she told me to look on the website.... errr I did and that why I am calling g to make the booking. she asked about kids and adults I gave her the number but went aead to tell her its an estimated as scant give precise she got upset, started sighing telling me in her 7 years she's not health with someone like me, I asked questions and she just felt it was too much, she's not had this issue before. she spoke about sitting arrangement and I asked how that's done in their venue she started saying is there going to be a problem. I had to say why is she coming at me like p asking questions is a problem, she was so eager to get off the phone. this lady had the guts to even say I was coming at her meanwhile through out this convo she was so condescending it was disgusting. we we t back and forth so I told her lets forget it and start the booking she was going on and on, I asked to speak to someone else she said there was no one, she literally kept talking like she knew me and had a problem with me, I even went ahead to ask her o speak to my husband she just kept sighing and talking down at me next thing she's like I can't I just can't and she hung up on me. The worst customer service ever !!!! she was so disrespectful, cold, rude and demeaning and I am glad she did this before I did the booking. I had every reason to hang up on her but I kept my cool and held the conversation. This is a business and you should be nice, and polite to your customers. I own a business myself and ill never speak to anyone the way this lady spoke to me. After reading some reviews it only makes sense why my spirit didn't go with this venue. trust me this is an experience I cannot forget and ill definitely be telling everyone who asks about this. She needs to fix her attitude....... she doesn't even deserve the one rating.
The lady I spoke toon the phone was so cold and rude. To cut the long story short, I wanted to book his venue for my daughters birthday, exchanged a couple of emails but tried to call (so its faster). Called Sunday she was so cold telling me to go to the website get my facts and come back to her. I asked I could call back in some minutes she said they're pretty busy and so they might not answer. I told her how I tried to call before but couldn't get through she gave a rude/ sarcastic reply like they can't sit waiting for my call as they are busy. First of all no one asked them to do that and secondly I myself aint jobless so there was no need for that. I called back no answer so I called on Monday she kept saying do I know what I want that she told me to look on the website.... errr I did and that why I am calling g to make the booking. she asked about kids and adults I gave her the number but went aead to tell her its an estimated as scant give precise she got upset, started sighing telling me in her 7 years she's not health with someone like me, I asked questions and she just felt it was too much, she's not had this issue before. she spoke about sitting arrangement and I asked how that's done in their venue she started saying is there going to be a problem. I had to say why is she coming at me like p asking questions is a problem, she was so eager to get off the phone. this lady had the guts to even say I was coming at her meanwhile through out this convo she was so condescending it was disgusting. we we t back and forth so I told her lets forget it and start the booking she was going on and on, I asked to speak to someone else she said there was no one, she literally kept talking like she knew me and had a problem with me, I even went ahead to ask her o speak to my husband she just kept sighing and talking down at me next thing she's like I can't I just can't and she hung up on me. The worst customer service ever !!!! she was so disrespectful, cold, rude and demeaning and I am glad she did this before I did the booking. I had every reason to hang up on her but I kept my cool and held the conversation. This is a business and you should be nice, and polite to your customers. I own a business myself and ill never speak to anyone the way this lady spoke to me. After reading some reviews it only makes sense why my spirit didn't go with this venue. trust me this is an experience I cannot forget and ill definitely be telling everyone who asks about this. She needs to fix her attitude....... she doesn't even deserve the one rating.
كُتب بتاريخ 15 مارس 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Chris
York, UK3 مساهمات
العائلة • مايو 2021
We were far from impressed with the cleanliness of the area and toys (June 2021), resulting in our visit being cut quite short. Lots of sticky fingers and sticky socks. I hope they get this sorted.
كُتب بتاريخ 20 يونيو 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Jezjet
Brackley, UK15 مساهمة
العائلة • أغسطس 2019
This is a small playcentre specifically for under 8s. We took our 15 month old and got a month pass for £10 which is a bargain in my opinion. There's a soft play structure which is perfect for toddlers and my boy can do it all on its own. You can see them from the outside if you don't want to go in with them. There's also a ball pit, a room with lots of toys (some are a bit on the grubby side) and lots of toy cars to ride on. We could have spent all day here and have been back once or twice a week to make the most of our membership. Food is good and reasonably priced but can take a while to come so order in advance.
كُتب بتاريخ 24 أغسطس 2019
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Louise M
3 مساهمات
العائلة • أبريل 2019
We took our 2 year old for his birthday treat , and he loved it ! He was accompanied by his big sister ( 5) who had a whale of a time too . The staff are so friendly and its nice to have food and drink available at good prices . I would say that the main soft play area is aimed at 2 - 6 year olds but they do have a baby area too . Will definitely visit again
كُتب بتاريخ 5 يوليو 2019
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
JS2116
Buckinghamshire, UK3 مساهمات
العائلة • نوفمبر 2018
My partner and I took our 9 month old here and we were very disappointed. The baby area is small and not what you can really call a soft play area. The worst bit was the sensory room which is not a sensory room! It’s a room with toys all over the floor and it was so filthy we couldn’t stay in there. The toys looked liked they’d never been cleaned and the floor had bits of dirt all over it. Definitely not baby friendly. I did message my complaints to the manager but she seemed in denial of what I was saying.
كُتب بتاريخ 23 نوفمبر 2018
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Roving23678165760
مساهمة
العائلة • نوفمبر 2018
Definitely do not recommend - the place is cold, dated and not very clean! The manager is so rude and extremely unprofessional she
started shouting aggressively infront of other customers and children whilst banging objects around in the kitchen area.
very poor customer service received Won’t be returning! New management needed!
started shouting aggressively infront of other customers and children whilst banging objects around in the kitchen area.
very poor customer service received Won’t be returning! New management needed!
كُتب بتاريخ 12 نوفمبر 2018
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
lunagreensowerby
Buckinghamshire, UKمساهمة
العائلة • أغسطس 2018
unclean, poor service. Messaged owner on Facebook no response, place was also freezing cold.
Visited last week and will not be returning.
Visited last week and will not be returning.
كُتب بتاريخ 31 أغسطس 2018
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Charlotte C
41 مساهمة
مارس 2018
I left a review on Facebook following my third disappointing visit. Not receiving a response to my review I messaged management to receive a defensive, rude response ending with sarcasm telling me they hope I enjoy another soft play centre better as they had seen me enquiry about it on a Mum’s group. Not professional in the slightest! Management accused me of trying to damage a local business with my review which gave 2 out of 5 stars, but surely the purpose of reviews is to be honest about your experience. It seems they take it very personally if the review isn’t positive!
The place is freezing cold. Yes, that may be okay for kids who are running wild but it is not okay for babies who are not mobile. My baby has ice cold hands on all 3 visits. The toys and balls and floor matts were cold and even the insides of my shoes when I returned to put them on. And I too was cold! There is damp on the ceiling in the baby room. The matts and toys were unclean yet the place was quiet with no other babies or kids using the area and it was early in the day. And there were toys that were not working/needed batteries.
Management in response to me first disagreed with my review and then blamed the weather for it being cold; but as an INDOOR soft play area designed for newborns upwards it is simply unacceptable to be THAT cold.
I ordered food on two occasions. First; I ordered a bacon sandwich (pictured) which came burnt, with no butter on the bread, no sauce and no cutlery or explanation as to where I can get it considering it was my first time and it was served with salad. Worst sandwich I have ever had in my life. The third time I ordered a tuna panini which again came with salad but no cutlery or explanation as to where to find cutlery. The panini tasted nice although over-priced in my opinion.
The only positive was that the price to get in for me and baby was very cheap and I liked the concept of the separate baby area. Shame about the problems that let it down and the staff that jump to being defensive rather than understanding and apologetic.
The place is freezing cold. Yes, that may be okay for kids who are running wild but it is not okay for babies who are not mobile. My baby has ice cold hands on all 3 visits. The toys and balls and floor matts were cold and even the insides of my shoes when I returned to put them on. And I too was cold! There is damp on the ceiling in the baby room. The matts and toys were unclean yet the place was quiet with no other babies or kids using the area and it was early in the day. And there were toys that were not working/needed batteries.
Management in response to me first disagreed with my review and then blamed the weather for it being cold; but as an INDOOR soft play area designed for newborns upwards it is simply unacceptable to be THAT cold.
I ordered food on two occasions. First; I ordered a bacon sandwich (pictured) which came burnt, with no butter on the bread, no sauce and no cutlery or explanation as to where I can get it considering it was my first time and it was served with salad. Worst sandwich I have ever had in my life. The third time I ordered a tuna panini which again came with salad but no cutlery or explanation as to where to find cutlery. The panini tasted nice although over-priced in my opinion.
The only positive was that the price to get in for me and baby was very cheap and I liked the concept of the separate baby area. Shame about the problems that let it down and the staff that jump to being defensive rather than understanding and apologetic.
كُتب بتاريخ 17 مارس 2018
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Emma C
Brackley, UK148 مساهمة
العائلة • مارس 2018
So, been coming here on and off for over a year. Why you ask if I don’t like it? Simply because it’s close and monthly subscription was brilliant. I find it not particularly clean, the toilets are awful. On arrival today I had to wipe the tables down as they were covered in coffee stains. We
The staff, I find, are not very friendly or welcoming. The food and coffee, are average. Broken ball pit should simply be removed now. The increase of more arcade style games is unnecessary, all it means is the children pester for more money.
The frame itself is perfect for 4 and under, and it’s nice and no bigger kids running about.
The staff, I find, are not very friendly or welcoming. The food and coffee, are average. Broken ball pit should simply be removed now. The increase of more arcade style games is unnecessary, all it means is the children pester for more money.
The frame itself is perfect for 4 and under, and it’s nice and no bigger kids running about.
كُتب بتاريخ 14 مارس 2018
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
عرض نتائج 1-1 من أصل 1
*من المحتمل أن تنفد: استنادًا إلى بيانات الحجز على Viator والمعلومات المُقدَّمة من الموفر خلال الأيام الـ 30 الماضية، يبدو أنه من المحتمل أن تنفد هذه التجربة عبر Viator، وهي إحدى شركات Tripadvisor.
هل هذا إدراج منشأتك على Tripadvisor؟
هل تمتلك أو تدير هذه المنشأة؟ اطلب إدراجك مجانًا للرد على التعليقات وتحديث ملفك التعريفي والمزيد.
اطلب إدراجك