Rof 59
10:00 ص - 10:00 م
الاثنين
10:00 ص - 10:00 م
الثلاثاء
10:00 ص - 10:00 م
الأربعاء
10:00 ص - 10:00 م
الخميس
10:00 ص - 10:00 م
الجمعة
10:00 ص - 10:00 م
السبت
09:00 ص - 09:00 م
الأحد
09:00 ص - 06:00 م
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المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
50 على بُعد 5 كيلومترات
معالم الجذب
44 على بُعد 10 كيلومترات
4.0
131 تعليق
ممتاز
79
جيد جدًا
23
متوسط
9
سيئ
6
سيئ جدًا
14
Nic.bee
المملكة المتحدة78 مساهمة
الأصدقاء • سبتمبر 2024
We visited here for my Daughters 9th Birthday. They did the rock climbing which was great and definitely value for money. They explained everything well before starting and there where 2 members of staff at all times to unclip them and clip them back on. Will be back
كُتب بتاريخ 21 سبتمبر 2024
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liam j
مساهمة
الأصدقاء • ديسمبر 2023
My children love this place we come every week and our birthday party was fantastic we will definalty be back after Christmas for another visit
كُتب بتاريخ 15 ديسمبر 2023
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laura s
مساهمة
العائلة • ديسمبر 2023
The best trampoline Park we have been to clean tidy and staff are always welcoming.
Well worth the visit loads to do for the children.
Well worth the visit loads to do for the children.
كُتب بتاريخ 15 ديسمبر 2023
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AC
مساهمتيْن
الأصدقاء • ديسمبر 2023
Really disappointed with our visit. The staff are all very young, and don’t seem to have any willingness to want to be there. Everything you ask for/about, is a huge problem and everything is an issue. One girl on the reception desk, actually rolled her eyes and shrugged her shoulders - how rude! Even the safety video at the beginning is a complete embarrassment; especially when you think about other trampoline parks and their attention to detail.
None of this has seemed to be thought through, nobody seems to have a clue what’s going on, staff are young and just want to stand around chatting all of the time. They want to do anything other than keep the place running and clean. I really think management need to step up and do something about it as the staff really do need re-training/shifting around!
The children enjoyed their visit. However, everything else was a complete let down and when you’ve paid money to go, you don’t expect to visit and encounter staff like that!
None of this has seemed to be thought through, nobody seems to have a clue what’s going on, staff are young and just want to stand around chatting all of the time. They want to do anything other than keep the place running and clean. I really think management need to step up and do something about it as the staff really do need re-training/shifting around!
The children enjoyed their visit. However, everything else was a complete let down and when you’ve paid money to go, you don’t expect to visit and encounter staff like that!
كُتب بتاريخ 15 ديسمبر 2023
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SNM
Sunderland, UK16 مساهمة
العائلة • ديسمبر 2023
Wow, the ignorance of staff at this venue is something else…extremely poor customer service. arrived to be ignored by two members of staff on reception. She looked at us and immediately turned away. Eventually when she decided to acknowledge we were there, there was lots of eye rolling and huffing and puffing. Customer service training is essential for this venue; we certainly won’t be returning anytime soon. Not a manager or supervisor in sight.
كُتب بتاريخ 14 ديسمبر 2023
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wilkowitch
darlington39 مساهمة
العائلة • أكتوبر 2023
The kids had a fab time on the trampolines.£12.50 for 3 hours, so good price.But the thing that let's this place down every time is the untrained staff. Where is the management,because there doesn't seem to be any control over what's happening..we were there for over 2 hours and when we got there we had to clear a table ourselves before we sat down..and the tables around us remained cluttered with dirty glasses and plates the whole time..just as we were getting ready to leave,a young lad with very little enthusiasm started to clear up...no wiping of the tables,general hygiene measures were non existent. 3 young people stood behind the counter for much of the time, and none of them made an attempt to do any clearing or general tidying..we noticed at least 2 other families who had to ask for some clutter to be moved so they could usIng shake up neede the tables...This place needs a shake up to say the least, Hygiene definitely needs a serious shake up.get a manager who can manage a team, If you don't have an enthusiastic manager..then you will never have an enthusiastic team..
كُتب بتاريخ 21 أكتوبر 2023
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Jonny M
برمنجهام, UK5 مساهمات
العائلة • سبتمبر 2023
Went here with my family fantastic Place all the team Great with my daughter fantastic time thank you will be back
كُتب بتاريخ 15 سبتمبر 2023
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Jen D
مساهمتيْن
العائلة • سبتمبر 2023
Avoid this place!
Customer service is shocking, it is understaffed, food and drink is overpriced and the toilets are not very clean.
We won't be returning!!
Customer service is shocking, it is understaffed, food and drink is overpriced and the toilets are not very clean.
We won't be returning!!
كُتب بتاريخ 1 سبتمبر 2023
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Marilyn M
دورهام, UK115 مساهمة
أغسطس 2023
Fantastic time for our Grandsons. They are age 5 and 9
They bounced and jumped non stop all the time we were in.
They managed to stop and have a pizza which was amazing and the family on near by table had burgers which were huge !!
The price of food was low for quality and portion size
We will be returning and the boys have said they will be trying climbing wall on next visit
They bounced and jumped non stop all the time we were in.
They managed to stop and have a pizza which was amazing and the family on near by table had burgers which were huge !!
The price of food was low for quality and portion size
We will be returning and the boys have said they will be trying climbing wall on next visit
كُتب بتاريخ 3 أغسطس 2023
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bananacar1
دارلينغتون, UK41 مساهمة
الأصدقاء • يونيو 2023
We took our football team there for their end of season do. I prebooked it and preordered the food.
As usual the lads had a great time, the staff were all lovely and helpful.
As usual the lads had a great time, the staff were all lovely and helpful.
كُتب بتاريخ 18 يونيو 2023
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There are special sessions for young children who must have an adult with them. Older children ( over 6) can trampoline on their own.
كُتب بتاريخ 12 أكتوبر 2019
Is there anything for little people to play on while there big brothers go crazy? Age 3 and 1 ?
كُتب بتاريخ 30 يناير 2016
Hi there,my daughter works at ROF 59, yes there is a small play area over looking the activities and also seating for parents to keep an eye on your children. My Daughter works in the party room and restaurant but when I have been the staff that work on the climbing walls and trampolines have been great with the kids.. do hope this helps... I will let ROF59 know that there are questions on here that need answering . Regards
كُتب بتاريخ 30 مارس 2016
932lucy
Newcastle upon Tyne, المملكة المتحدة
I have a lot of allergies will the restaurant be able to cater to my requirements?
كُتب بتاريخ 15 يناير 2016
They were very accommodating so if they have the ability I'm sure they would be able to assist. As Darren C says, give thema call.
كُتب بتاريخ 16 يناير 2016
would like to know if it is ok for a child of 17yrs old with special needs can take part.
كُتب بتاريخ 7 يناير 2016
Hi, when we were there there were plenty of staff on hand and adults can use the facilities so don't see why not, why not just give them a call and put your mind at rest 01325 728222
كُتب بتاريخ 16 يناير 2016
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