‪Bakers and Larners of Holt‬

‪Bakers and Larners of Holt‬

‪08:30 ص - 05:00 م‬
الاثنين
08:30 ص - 05:00 م
الثلاثاء
08:30 ص - 05:00 م
الأربعاء
08:30 ص - 05:00 م
الخميس
08:30 ص - 05:00 م
الجمعة
08:30 ص - 05:00 م
السبت
08:30 ص - 05:00 م
الأحد
مغلق
نبذة
ساعة - ساعتان, المدة:
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41 على بُعد 5 كيلومترات

4.5
4.5 من 5 دوائر108 تعليقات
ممتاز
‪71‬
جيد جدًا
‪17‬
متوسط
‪10‬
سيئ
‪3‬
سيئ جدًا
‪7‬

‪Sonia M‬
6 مساهمات
5.0 من 5 دوائر
زوجان • ‪فبراير 2025‬
‪A truly wonderful department store with good, old fashioned service. Superb range of kitchen ware, china, gifts, beauty products, clothing, with a very well stocked food hall selling quality produce. Staff always very helpful. We visited the cafe today for the first time and found the food and service very good indeed. Can highly recommend this shop ...a real hi-light when visiting Holt ...only wish we lived closer!‬
كُتب بتاريخ 1 فبراير 2025
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‪oliveoilNorwich‬
norwich14 مساهمة
1.0 من 5 دوائر
العائلة • ‪ديسمبر 2024‬
‪Living in Norfolk, I always like to support local businesses and producers when possible. I was really underwhelmed with the customer service received after I purchased a couple of bottles of quality Norfolk wine. I was astonished to find after payment that there no offer of a bag to put them, unless I paid 50p for a paper bag without handles. I asked if the store gave this money to charity as some stores do, but the cashier said, quote ‘not anymore’. There was not even an offer to wrap them in the tissue paper that adorned the counter top. As a result, I had to walk out of the store and subsequently around Holt with two bottles of wine in hand. I thought Bakers and Larners prided themselves on being a quality family run establishment, but in my eyes its reputation has been tarnished and I won’t be shopping there again. Readers may think I am being petty in my comments , but I consider it was the pettiness of the store that has led to my criticism.‬
كُتب بتاريخ 13 ديسمبر 2024
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‪Chambers‬
نورويتش, UK23 مساهمة
4.0 من 5 دوائر
زوجان • ‪ديسمبر 2024‬
‪Always love wandering around the food section of this store. Lots of tempting treats. It is expensive compared to other shops, but what we have bought there has always matched the cost

In this visit, I was after a specific item, which was unfortunately missing from the shelves. Instead of the normal "if it isn't out, we haven't got it" attitude of a lot of stores these days, a lovely young lady went to the back and found me my item - absolute star.

One star off due to the lady on checkouts who was (uncharacteristically for this store) rather abrupt on this particular visit and who made me feel as though I was a hinderence to her life. But I do realise that this isn't always the case here.‬
كُتب بتاريخ 10 ديسمبر 2024
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‪MrR‬
19 مساهمة
4.0 من 5 دوائر
زوجان • ‪نوفمبر 2024‬
‪Quite expensive prices compared to shops we are used to so not necessarily value for money. Having said that we did visit the store several times in the same week and went into the cafe three times.‬
كُتب بتاريخ 22 نوفمبر 2024
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‪Reeves‬
المملكة المتحدة12 مساهمة
5.0 من 5 دوائر
بمفردك • ‪أغسطس 2024‬
‪I would just like to say a huge thank you for the kindness and empathy I was shown this morning that started with the lovely meet and greet lady in the pink skirt she seemed to pop up everywhere and her customer service was above and beyond wherever she was.
The stock knowledge of all staff was impressive and if they didn’t know they found someone who did. These key departments today started with kitchenware, beauty, clothing and rucksacks!
I will add at this point that I am very sight impaired and have hidden disabilities that impact my balance and cognitive skills. I had travelled 3 hrs by coach to Holt knowing that Bakers and Larners would most probably stock the kitchen items and then everything just seemed to appear and was a bonus.
Because I am slow I need, patience, space and time to process making purchases and this was shown by everyone. The only thing I forgot to return for was a lovely bar of soap that I had not originally purchase on the beauty department. I remembered on the coach on the way home.
The opportunity to be able to visit a store and with such excellent customer service and take time to handle products Is always worth the 6hr round journey to avoid online shopping. People with disabilities and sight issues are pushed more and more into isolation due to poor customer service and the reliance to use online shopping because it takes too much effort to face the barriers and lack of empathy and patience of the majority of staff and I will say other customers too. I was leading a ‘normal’ life until 2 years ago and have been totally shocked by the attitude of humanity towards this blanket umbrella of disability.
This may be a ramble but I would have hoped if I had visited every department at Bakers and Larners of Holt today I would have received the same kindness, empathy, patience and time.
Im sure it is part of customer service training and as they say under promise and over deliver. Well the staff I had the pleasure of meeting today certainly did. Thank you.‬
كُتب بتاريخ 10 أغسطس 2024
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‪ellee79‬
England474 مساهمة
4.0 من 5 دوائر
زوجان • ‪يوليو 2024‬
‪This is a great department store which we visited on past occasions, but this time tried the No10 cafe upstairs.
Really nice salad and a pleasant atmosphere.‬
كُتب بتاريخ 14 يوليو 2024
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‪Ian B‬
4 مساهمات
3.0 من 5 دوائر
زوجان • ‪يونيو 2024‬
‪We have been supporting, visiting and shopping at Bakers and Larner for over 20 years.

Up to covid, which is now history I hope , i did all my men’s shopping h these due to the high quality brands like Musto, Olymp, Seidensticker etc and likewise my wife shopped due to the high quality womenswear . Sadly all these have now been replaced with lower quality clothing that can be bought anywhere.

In particular, we visited the food hall but this has really suffered through the fridge being out of action for several months during which like many others in the town have simply had no reason to shop there.

However worst of all is the No 10 restaurant which used to be our destination a couple of times a week when menus included Fresh orange juice , omelettes, sandwiches nicely presented with fresh bread and the crusts cut off - all a bit different and high quality. this reduced to a few pastries and tea/ coffee etc about 12 months ago - we simply went elsewhere until a few weeks ago when we noticed an improved menu being offered from morning to early afternoon including a wide range of egg dishes etc . Great we thought back to what we were used to. We visited again today only to find the menu reduced again to all decent dishes being terminated at 12 noon with a few soup and sandwiches being offered at around 1.30 and the restaurant empty.

We are local and will continue to support B/L and in particular the football now the fridges have been repaired but PLEASE, PLEASE REURN THE RESTAURANT AND OTHER DEPARTMENTS TO THE UNIQUE EXPERIENCE THAT B/ L gained thier reputation from and not just another shop.‬
كُتب بتاريخ 1 يونيو 2024
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‪Legend_of_Booman‬
براكنيل, UK1,549 مساهمة
5.0 من 5 دوائر
زوجان • ‪أبريل 2024‬
‪Our second visit to Holt necessitated a visit to the wonderful Bakers & Larners department store.

We love this shop, it has a lovely food hall and great staff. It's like a throwback to old times but we adore this place.

Unlike most places in Holt it is open on a Sunday.‬
كُتب بتاريخ 22 أبريل 2024
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‪Azeem D‬
‪Greater London‬, UK95 مساهمة
5.0 من 5 دوائر
زوجان • ‪فبراير 2024‬
‪We visited Cafe 10 for the first time as my wife had seen the menu previously.
We were not disappointed. Both dishes we ordered they were piping hot and very tasty. The service was prompt and efficient.
We will def visit again‬
كُتب بتاريخ 3 مارس 2024
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‪Ian S‬
‪Heacham‬, UKمساهمتيْن
5.0 من 5 دوائر
بمفردك • ‪ديسمبر 2023‬
‪I suppose are a variatable number of reasons why this establishment has survived 250+ years and has enjoy endless accolades over this period where others have fallen but I would highlight 2 of the main ones; Ethos and Staff!! How refreshing to be greeted by happy, knowledgable and most of all helpful employees. Who ask if you would like assistance without being intrusive. Yes I needed assistance as I find shopping a chore, just need advice, the bill and away. Unfortunately in my haste as I was juggling a number of hampers and it was lashing it down, I picked up the wrong ones and didn't realise until I got home. Bugger! No problem, a single call, to a human being explaining my retail ineptness confirmed that this could be easily remeadied with an exchange without any issue. How often have you prearranged a similar event and on arrival you find yourself having to repeat your dilemma. Not in this instance, I was greeted with a smile, handed the awaiting replacement items with a full attendance note of my telephone conversation and sent on my way with Seasons Greetings! Well done all at Bakers & Larners Have a Merry Christmas and may I wish you at least another Glorious 250 years.‬
كُتب بتاريخ 13 ديسمبر 2023
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