‪Sir Harold Hillier Gardens‬

تعليقات حول - ‪Sir Harold Hillier Gardens‬, ‪Romsey‬

‪10:00 ص - 06:00 م‬
الاثنين
10:00 ص - 06:00 م
الثلاثاء
10:00 ص - 06:00 م
الأربعاء
10:00 ص - 06:00 م
الخميس
10:00 ص - 06:00 م
الجمعة
10:00 ص - 06:00 م
السبت
10:00 ص - 06:00 م
الأحد
10:00 ص - 06:00 م
نبذة
المدة المقترحة
ساعة - ساعتان
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المطاعم
71 على بُعد 5 كيلومترات
معالم الجذب
39 على بُعد 10 كيلومترات

4.5
685 تعليق
ممتاز
‪447‬
جيد جدًا
‪181‬
متوسط
‪41‬
سيئ
‪6‬
سيئ جدًا
‪10‬

Joan
وينشستر, UKمساهمتيْن
ديسمبر 2021
‪I have been a member for some time, but have found it difficult booking a slot, as I like to be spontaneous. Last time I went the main cafe was far to busy, and the Tilier cafe rather lacking in service, and no facilities to clean our table or hand sanitizer.
The gardens are wonderful, but the chaotic booking system and eating arrangements let it down. Myself and a friend found we had to leave to get some lunch, and we went to the Dog and Crook, and then couldn’t return!
As I mentioned the gardens are wonderful, but am considering leaving it a couple of months before renewing my membership. Joan‬
كُتب بتاريخ 4 يناير 2022
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It’s good to hear that you enjoy the beauty of the gardens and support us with your membership. There is currently no requirement to book to visit the Gardens, this was removed on the 24th December. With regards to the catering, we do apologise that the Courtyard café was busy on your last visit, certain days and times can be busier than others however. The hospitality sector has experienced many challenges in recent months, ourselves included, and we are working hard to remedy many of your concerns and also look to improve our catering offer at the Gardens in the coming months. We are sorry for your disappointment and any inconvenience caused .
كُتب بتاريخ 10 يناير 2022
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Knobby16
‪Southampton‬, UK115 مساهمة
نوفمبر 2021
‪I booked lunch at the Garden Restaurant with a view to walking in the gardens to see the autumn colours followed by the meal.
We had a lovely walk of about an hour and the colours were lovely.
When we arrived at the restaurant we received a very warm welcome, which continued throughout our visit, with excellent service.
The restaurant is in a lovely setting looking into the gardens.
We were very impressed with the food which was beautifully presented.
We have booked to go again for the special Christmas lunch!‬
كُتب بتاريخ 22 نوفمبر 2021
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Many thanks for your review. We’re delighted that you had a good time and that you really enjoyed your meal in the restaurant. We look forward to welcoming you back for your Christmas lunch.
كُتب بتاريخ 28 نوفمبر 2021
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FinediningAmber
‪Salisbury‬, UK117 مساهمة
نوفمبر 2021
‪Visited these gardens today to soak up some autumnal sunshine while still some leaves on trees. The autumn colours are fading a bit now but parts of this garden still looked stunning.

A very relaxing way to spend a sunny, crisp (but fortunately dry) Sunday afternoon. The gardens are vast and there are lots of different routes to walk around.

There are three cafe's (we did a lot of walking so checked out two of them!). All three have options for every appetite and dietary requirements and one offers fairly substantial restaurant offerings with table service - perfect if you are visiting with family for Sunday lunch or something.

Enjoyed it so much, took out membership. There is also a shop on site with some good quality items and gifts for sale.‬
كُتب بتاريخ 21 نوفمبر 2021
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Thank you very much for your review. It’s lovely to hear that you enjoyed your visit. Thank you too for supporting the gardens by becoming members. We hope you have many good times exploring throughout the seasons.
كُتب بتاريخ 28 نوفمبر 2021
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jjjjjjjj
‪Hythe‬, UK52 مساهمة
نوفمبر 2021
‪I love Hillier Gardens, I am a member and come regularly. I'm just writing this review in the hope that management read it and understand the problems with the cafes that let the whole place down. The Tiller cafe is disorganized with very slow service. The main cafe at the entrance seems to have far too few staff, service takes far too long, queues build up and there needs to be a full menu listed at the entrance because otherwise you join a queue without knowing what's on offer. The gardens are wonderful, just sort out the catering. I had to wait half an hour last week to pay for two sandwiches and coffees.‬
كُتب بتاريخ 9 نوفمبر 2021
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Thank you for supporting the gardens with your membership, we’re glad that you enjoy your regular visits. We’re sorry to hear though that you were unhappy with the restaurant service this time, your comments have been passed on to the Catering Manager. We are currently short staffed in the restaurants and this, combined with some technical issues, has meant slower service at the moment. The technical problems are being sorted with two new tills, a new coffee machine and a new card reader and we are currently recruiting so we do hope you will visit again soon.
كُتب بتاريخ 14 نوفمبر 2021
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smurf4t1
‪Teddington‬, UK168 مساهمة
العائلة • نوفمبر 2021
‪So the gardens are lovely. Especially loved your tree house and play ground and status.

But next time I’ll bring my own food and coffee. It took 20 min to be served with 5 people in front of us. One coffee machine and staff that looked they where 15. They where so slow and not supervised. Chatting amoung themselves and not focused on serving clients. When I did find a manager she was not really bothered and blamed the coffee machine. The same situation happened at the other cafe. Young unsupervised staff with no sense of urgency or care.‬
كُتب بتاريخ 8 نوفمبر 2021
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We’re pleased to hear that you enjoyed your visit. We’re sorry to hear though that you were unhappy with the restaurant service this time, your comments have been passed on to the Catering Manager. We are currently short staffed in the restaurants and this, combined with some technical issues, has meant slower service at the moment. The technical problems are being sorted with two new tills, a new coffee machine and a new card reader and we are currently recruiting so we do hope you will visit again soon.
كُتب بتاريخ 14 نوفمبر 2021
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Peter K
‪Morden‬, UKمساهمتيْن
العائلة • نوفمبر 2021
‪Great garden with excellent facilities and despite few flowers because it’s autumn, the colours of the trees are superb‬
كُتب بتاريخ 3 نوفمبر 2021
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Many thanks for your review. We’re delighted that you enjoyed both your time in the garden and your high tea. Autumn is certainly a beautiful season.
كُتب بتاريخ 6 نوفمبر 2021
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William M
بورنمورث, UK41 مساهمة
أكتوبر 2021
‪As usual an excellent visit to study trees and shrubs. Not easy to find specific plants although most are labelled. If only they would upload their data , one could research before visiting but like other arboretums they are more geared to wanderers and pushchairs. Even remote corners are maintained with grass paths to explore trees. Don't go through the rigmarole of pre-booking because they let anyone in at the gate.‬
كُتب بتاريخ 16 أكتوبر 2021
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Thank you, it’s good to hear that you enjoy visiting to study in the gardens which has the largest collection of champion trees in the UK in its 180 acres. We have received a gold award in the Parks and Heritage garden category via Britain in Bloom South/South East this year. On line data is not available at SHHG due to data base restricted access. However, we are always pleased to receive collections enquiries which can be made via our visitor services team and we will endeavour to answer any questions or provide specific information about any of our 13,000 taxa, including 600 plus, champion trees or x14 national plant collections, at any time. Although pre-booking is no longer essential, to avoid disappointment, particularly during busy periods such as school holidays and in fine weather, we advise this. Alternatively you can call ahead of your visit on 01794 368787. We do hope you will visit again soon.
كُتب بتاريخ 22 أكتوبر 2021
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Valerie S
مساهمة
أكتوبر 2021
‪After a lovely few hours wandering around the grounds followed by a
delicious cream tea , I became unwell in the restaurant , the staff were
absolutely wonderful , I can’t thank you enough for all your care and kindness .
Hopefully will be continuing with my visit again soon !
Thank you Hillier's wonderful staff .‬
كُتب بتاريخ 12 أكتوبر 2021
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We do hope that you are now fully recovered and will indeed be able to visit us again soon. We’re so pleased that the staff were able to help. It’s good to hear that you enjoyed your walk through the gardens and your cream tea, it’s a lovely time of year with the autumn colours emerging.
كُتب بتاريخ 14 أكتوبر 2021
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Kingwiltshire
‪Chippenham‬, UK39 مساهمة
زوجان • أكتوبر 2021
‪Lovely autumnal day at Hillier Aboretum. Would be even better if they allowed dogs!Delicious lunch at the new Garden Restaurant. Beautiful setting. Delicious food and well presented on the plate. Highly recommended‬
كُتب بتاريخ 6 أكتوبر 2021
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Many thanks for your lovely review and recommendation. We’re delighted that you had a good day with us and that you also enjoyed your lunch. Members were surveyed about allowing dogs into the garden and this resulted in the majority voting against access for dogs other than guide and assistance dogs. We hope we will see you again soon though to enjoy the autumn colours.
كُتب بتاريخ 8 أكتوبر 2021
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carol
7 مساهمات
سبتمبر 2021
‪Beautiful gardens, spent 4 hours in the peaceful surroundings, fantastic sculptures. The only thing that lets this place down is in both the cafe and the restaurant, staff were not very helpful and the price of the food which was poor quality wasn't very good.‬
كُتب بتاريخ 27 سبتمبر 2021
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We’re so pleased that you enjoyed your walk in the gardens. We’re delighted to announce that the Sir Harold Hillier gardens have received a gold award in the Parks and Heritage garden category via Britain in Bloom South/South East. We’re sorry though that you were disappointed by our restaurant on this occasion. Like most catering outlets at the moment we are experiencing staffing difficulties in both recruitment and ‘pinging’ and the supply chain for food is under intense strain. All our chefs are experienced and our staff work hard so we do hope you will sample it on another visit.
كُتب بتاريخ 4 أكتوبر 2021
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