Hever Castle & Gardens
Hever Castle & Gardens
Hever Castle & Gardens
4.5
متاحف التاريخقلاعمعالم وأماكن محل اهتمام
10:30 ص - 04:30 م
الاثنين
10:30 ص - 04:30 م
الثلاثاء
مغلق
الأربعاء
10:30 ص - 04:30 م
الخميس
10:30 ص - 04:30 م
الجمعة
10:30 ص - 04:30 م
السبت
10:30 ص - 04:30 م
الأحد
10:30 ص - 04:30 م
ما جائزة Travellers' Choice؟
يمنح Tripadvisor جائزة Travellers’ Choice لأماكن الإقامة ومعالم الجذب والمطاعم التي تحصل باستمرار على تعليقات رائعة من المسافرين ويتم تصنيفها ضمن أفضل 10% من المنشآت على Tripadvisor.
هل أنت حاليا في رحلتك؟
ساعدنا في العثور على تجارب متاحة لك.
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
37 على بُعد 5 كيلومترات
معالم الجذب
39 على بُعد 10 كيلومترات
4.5
3,989 تعليق
ممتاز
2,735
جيد جدًا
928
متوسط
191
سيئ
73
سيئ جدًا
63
nananitataylor
Hednesford, UK5 مساهمات
زوجان • فبراير 2025
Just been to the snow drop trail, beautiful however we will return in a few years when the snow drops have chance to settle and spread and then the show will be spectacular.
One criticism please move the doughnut wagon it spoils the picturesque frontage of the castle and makes it look tacky.
Overall well worth the visit ☺️
One criticism please move the doughnut wagon it spoils the picturesque frontage of the castle and makes it look tacky.
Overall well worth the visit ☺️
كُتب بتاريخ 14 فبراير 2025
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Sareena M
مساهمة
العائلة • ديسمبر 2024
We’ve been to Christmas at Hever Castle the previous 2 years and absolutely loved it, however, we were disappointed this year. The light trail was very poor, not much lighting and very incoherent theme which was poorly explained. I kept thinking we had missed the actual trail! Less staff around too for directions. Kids thoroughly enjoyed the rides and food, but doubt we will attend Christmas 2025 again.
كُتب بتاريخ 7 فبراير 2025
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Toni J
Medway, UK185 مساهمة
العائلة • يناير 2025
5 out of 5!
Great visit with our little girl, we call loved it
Castle was amazing
The Christmas decorations were lovely
Thank you to Hever for the experience
Great visit with our little girl, we call loved it
Castle was amazing
The Christmas decorations were lovely
Thank you to Hever for the experience
كُتب بتاريخ 2 فبراير 2025
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Thank you for visiting us!
كُتب بتاريخ 5 فبراير 2025
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Richard C
Oxted, United Kingdomمساهمة
العائلة • ديسمبر 2024
I just wanted to review for everyone, we booked to attend Hever Christmas lights event and although the event was reported to me as great (I could not attend due to illness) I want to warn all patrons NOT to pay for the rip off cancellation insurance. You tick a box at check out for a small fee. The problem I encountered was when I tried to claim due to illness I was asked to produce a doctors letter. As if anyone would get that even if you did go to the doctor, also they don’t advise you of the cancellation requirements when you pay for it, because if they did no one would bother. Advice to Hever management- this company who you use are sharks and just make money off your patrons, my lesson is learnt and won’t subscribe to this rip off again, but I don’t want to see others caught by this waste of time insurance.
كُتب بتاريخ 15 يناير 2025
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Thank you for your comments and we are sorry to hear you were unable to attend. We try to give as much information as possible regarding the refund cover policy, including a link to their terms and conditions so that visitors can make an informed decision on whether the cover is right for them. We will take your feedback into consideration when planning future events so thank you for taking the time to share your experience.
كُتب بتاريخ 21 يناير 2025
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Morris M
مساهمتيْن
العائلة • ديسمبر 2024
We recently visited Hever Castle for the Christmas lights event and were unfortunately disappointed compared to previous years. The decorations felt lacklustre, seemingly cobbled together from past events without much thought or cohesion. In previous years, the displays followed a charming story structure with animal characters, which captivated our children.
However, this year, the theme felt confusing and uninspired. A prime example was a giant tin of beans, which not only felt out of place but also looked rather shabby. There was also a small hut with a festive scene inside was so dark that we couldn't make out the details during our first round. It was only on our second pass later that our son noticed the spotlight had fallen over. He stood it back up, but we were left wondering why staff hadn't checked that the lights were functioning properly before the event began. One of the planets in the spacewalk was also unfortunately misshapen!
The live performances also fell short this year. The Alice in Wonderland actors seemed underprepared, with limited scripts and improvisation skills. The White Rabbit repeatedly asking where the castle was became tedious rather than entertaining after a while.
Additionally, I noticed that the price for tickets has gone up this year for the event, but the quality has not reflected the increase. The cafe is also quite expensive and the staff in the cafe were not exactly courteous or helpful - not exactly service with a smile!
On a more positive note, my children enjoyed the fairground rides, and the hall of mirrors was a nice addition and welcome that you did not have additional costs to go in.
We've had magical experiences here in the past, but sadly this year felt like a letdown. We hope the organisers can bring back the creativity, charm, and attention to detail that we've come to expect from Hever Castle's Christmas events.
However, this year, the theme felt confusing and uninspired. A prime example was a giant tin of beans, which not only felt out of place but also looked rather shabby. There was also a small hut with a festive scene inside was so dark that we couldn't make out the details during our first round. It was only on our second pass later that our son noticed the spotlight had fallen over. He stood it back up, but we were left wondering why staff hadn't checked that the lights were functioning properly before the event began. One of the planets in the spacewalk was also unfortunately misshapen!
The live performances also fell short this year. The Alice in Wonderland actors seemed underprepared, with limited scripts and improvisation skills. The White Rabbit repeatedly asking where the castle was became tedious rather than entertaining after a while.
Additionally, I noticed that the price for tickets has gone up this year for the event, but the quality has not reflected the increase. The cafe is also quite expensive and the staff in the cafe were not exactly courteous or helpful - not exactly service with a smile!
On a more positive note, my children enjoyed the fairground rides, and the hall of mirrors was a nice addition and welcome that you did not have additional costs to go in.
We've had magical experiences here in the past, but sadly this year felt like a letdown. We hope the organisers can bring back the creativity, charm, and attention to detail that we've come to expect from Hever Castle's Christmas events.
كُتب بتاريخ 12 يناير 2025
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Thank you for your comments and we are sorry that our Christmas event didn’t delight as in previous years.
For the trail, this year we decided to do something slightly different and celebrate 10 Years of Christmas Past without a set route so that visitors could discover the different sets as they ventured through the grounds. There were several new installations created especially for this year’s event, such as the Galleon and 12 days of Christmas Wreath in addition to well-loved scenes from previous years. Thank you for your feedback on this and we will look to bring the traditional trail back next year as it’s become clear that visitors particularly like following a story through a specific route. We will pass your comments back to the team who provide the actors so they can ensure future characters engage in a more enchanting way in the future.
We benchmark our prices against similar organisations for both entry prices and food & drink to ensure we are offering good value. We have taken the catering back in house for 2025, so will have more control over the offer and the visitor experience provided going forward.
We welcome feedback, so thank you for taking the time to share your comments. They will help us when planning future events.
كُتب بتاريخ 14 يناير 2025
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
carol h
Speldhurst, UK13 مساهمة
زوجان • ديسمبر 2024
Before Christmas, tickets to the Christmas light display seemed to be sold out so we were very surprised to visit after Christmas and still get to enjoy the wonderful light display but better than that was the incredibly festive tour around the house. The Christmas trees in every room were a magnificent feast for the eyes. Well done to everyone who decorated so many trees! I am already looking forward to next year!! The hall of funny mirrors which was free was an added bonus as was the Ferris Wheel at just £2 pp. This was a great venue to visit before Christmas and New Year.
كُتب بتاريخ 5 يناير 2025
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Thank you for your feedback, we are delighted to hear how much you enjoyed your visit and hope to see you again soon!
كُتب بتاريخ 9 يناير 2025
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Vicki T
3 مساهمات
العائلة • ديسمبر 2024
We visited Hever Castle for the Christmas experience in December 24. We were repeat customers having visited several times before but this year's was a massive disappointment.
They decided to scale back the physical grotto this year cutting out the whole toy workshop and it was much more sparsley decorated. It was obvious there was more than one santa and the big man was inside a very bare and basic shed. The magic was missing. The Santa was also very inappropriate with our young children (2 and 5) offering to bring them half eaten sweets and requesting we left out 3 pickled eggs and a packet of cheese and onion crisps instead of mince pies. The whole interaction was all about him. When we came out my little boy said santa is weird. I contacted Hever and then didn't get back to me until I chased them up saying they were sorry I was disappointed but didn't actually apologise or take ownership for anything. It was only after a viral reel on my social media that I was actually given a proper apology and my children's tickets refunded. Our full days spend came in at over £200 by the time we had bought food and spent extra for rides. We were offered tickets for next year but we wont be returning as I will be looking for more magic. Please visit the post on Instagram to see lots of comments from people saying they also thought it was a big downgrade this year or they also had a similar experience.
They decided to scale back the physical grotto this year cutting out the whole toy workshop and it was much more sparsley decorated. It was obvious there was more than one santa and the big man was inside a very bare and basic shed. The magic was missing. The Santa was also very inappropriate with our young children (2 and 5) offering to bring them half eaten sweets and requesting we left out 3 pickled eggs and a packet of cheese and onion crisps instead of mince pies. The whole interaction was all about him. When we came out my little boy said santa is weird. I contacted Hever and then didn't get back to me until I chased them up saying they were sorry I was disappointed but didn't actually apologise or take ownership for anything. It was only after a viral reel on my social media that I was actually given a proper apology and my children's tickets refunded. Our full days spend came in at over £200 by the time we had bought food and spent extra for rides. We were offered tickets for next year but we wont be returning as I will be looking for more magic. Please visit the post on Instagram to see lots of comments from people saying they also thought it was a big downgrade this year or they also had a similar experience.
كُتب بتاريخ 4 يناير 2025
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Thank you for your feedback, which, as you’ve mentioned, has been responded to directly following your email contact with us.
كُتب بتاريخ 6 يناير 2025
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Goofygooberuk
Kent, UKمساهمتيْن
العائلة • يونيو 2024
Although expensive, Hever Castle is a must visit for anyone exploring the castles of Kent. We have been several times, throughout the seasons and for a truly spectacular garden display, would recommend visiting in Summer. The only criticism I have is, as a vegan family, the cafe is not well equipped for different dietary requirements.
كُتب بتاريخ 2 يناير 2025
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Thushani W
لندن, UK59 مساهمة
العائلة • ديسمبر 2024
It is expensive and although nice, I am not sure about the value for the money. There is nothing special apart from a few x mas decorations.
كُتب بتاريخ 31 ديسمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Thank you for your feedback. We benchmark our prices against similar attractions to ensure we are offering a good value, good quality event. There are extensive lights across the site, fairground rides and also access to the Castle which has been decorated with a Tudor Christmas in our recently re-curated Boleyn apartments, as well as over 30 decorated and lit trees throughout.
We welcome feedback and use it to help plan our future events, so thank you for sharing your thoughts with us.
كُتب بتاريخ 3 يناير 2025
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
SamHx1978
لندن, UKمساهمتيْن
العائلة • ديسمبر 2024
We visited Hever Castle on the evening of December 24th, 2024.
Having visited Hever earlier this year (for the jousting events in the summer) - and having previously experienced the Christmas lights at Bedgebury...we had high hopes for this as a family day (evening) out after Christmas.
Unfortunately, what we experienced was a real let-down.
- The lighting design was lacklustre with no 'show stopper' or "oooh - ah!" moments. We were met at the entrance with a poor-man's-Disney type silhouette projection of woodland creatures...strung limply between two trees...walked up a 'space walk' that featured under inflated replicas of the planets hung haphazardly and spotted dozens of glitter balls that hadn't had lights correctly positioned to reflect off them (so no sparkle!!)...and it got worse from there.
- The accompanying music was prosaic (it felt like being in any 3rd rate shopping mall over the festive period - i.e. Mariah Carey and Wham on loop etc etc).
- The food offering was mediocre and incredibly expensive.
- The light show in the lake was underwhelming...basically 4 large batteries of LED's synching to the aforementioned shopping mall type music selection.
Very very underwhelming and I could not, in good conscience advise anybody to visit the Christmas Lights at Hever.
Some advice direct to Hever:
- Get yourself a much MUCH better lighting designer.
- Stop trading on the heritage value of the estate when putting on a Christmas lighting show and make it worthwhile to attend even if you don't go round the castle....because people coming to a Christmas Lights Event want great Christmas Lights and dont care about much else! (Hint: Nobody spends almost £100 for a family of 4 to come to a *Christmas Lights* event and is bothered about the military museum or miniature houses!)
Having visited Hever earlier this year (for the jousting events in the summer) - and having previously experienced the Christmas lights at Bedgebury...we had high hopes for this as a family day (evening) out after Christmas.
Unfortunately, what we experienced was a real let-down.
- The lighting design was lacklustre with no 'show stopper' or "oooh - ah!" moments. We were met at the entrance with a poor-man's-Disney type silhouette projection of woodland creatures...strung limply between two trees...walked up a 'space walk' that featured under inflated replicas of the planets hung haphazardly and spotted dozens of glitter balls that hadn't had lights correctly positioned to reflect off them (so no sparkle!!)...and it got worse from there.
- The accompanying music was prosaic (it felt like being in any 3rd rate shopping mall over the festive period - i.e. Mariah Carey and Wham on loop etc etc).
- The food offering was mediocre and incredibly expensive.
- The light show in the lake was underwhelming...basically 4 large batteries of LED's synching to the aforementioned shopping mall type music selection.
Very very underwhelming and I could not, in good conscience advise anybody to visit the Christmas Lights at Hever.
Some advice direct to Hever:
- Get yourself a much MUCH better lighting designer.
- Stop trading on the heritage value of the estate when putting on a Christmas lighting show and make it worthwhile to attend even if you don't go round the castle....because people coming to a Christmas Lights Event want great Christmas Lights and dont care about much else! (Hint: Nobody spends almost £100 for a family of 4 to come to a *Christmas Lights* event and is bothered about the military museum or miniature houses!)
كُتب بتاريخ 29 ديسمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Thank you for your feedback and we are sorry our offer this year didn’t live up to expectations. We have had more lights than ever this year, including projections and a talking tree, as well as beautifully lit areas of the gardens and illuminations on the castle. The festive disco in the loggia has proved to be very popular, so we are sorry that it didn’t have the same appeal for you.
We benchmark food and drink pricing against similar organisations to ensure we are offering a good value and good quality range of items at a range of price points. Our offer is designed to appeal to a diverse audience and as such we include lots of different elements as part of the ticket price and visitors have the choice to see the parts that are of interest to them.
We welcome feedback and use it to help shape our future events, so thank you for taking the time to share your experience with us.
كُتب بتاريخ 3 يناير 2025
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Hiya,
Is there anywhere to leave bags there? A cloakroom or lockers or something? And if not does anyone know if there are restrictions on bag sizes in the castle?
كُتب بتاريخ 19 أبريل 2022
I didn't notice any lockers before entering the castle.
I suggest you email the website to see if you can enter with larger bags.However as there are some steep stone staircases I think it would be totally impracticable to take anything but a small bag with you.
كُتب بتاريخ 20 أبريل 2022
Hello,
I’ve reserved a room in the Anne Boleyn wing but wondering if the Astor Wing is inside the actual castle and would be better?
كُتب بتاريخ 10 يناير 2021
there are unfortunately no rooms in the castle my wife and i stayed once but our second booking was cancelled due to the virus...you wont be disappointed a fantastic place we are going again asap
كُتب بتاريخ 11 يناير 2021
Does anyone know if I can stand outside the front of the castle and take a picture whilst the site is closed?
Kind Regards
Joe
كُتب بتاريخ 10 مايو 2020
No - You would still have to pass all of the ticket booths as the castle is in the middle of the grounds
كُتب بتاريخ 11 مايو 2020
For garden it was Around £14.00 for adult & £9.00 for child. It may have been more or less by few pence. Can’t remember.
It was I think £2.00 extra to do the castle and garden together.
Can’t take dog in the castle sadly but gardens are fine.
كُتب بتاريخ 26 أغسطس 2019
Meander423036
Congleton, المملكة المتحدة
Is Hever castle part of national Trust
كُتب بتاريخ 15 أغسطس 2019
Hi there, Hever Castle & Gardens is privately owned and not part of the National Trust.
كُتب بتاريخ 15 أغسطس 2019
Hello~ I've reserved 2 nights in the Astor Wing for late July. I just recently read that there's no air conditioning in this wing. Can someone please tell me if they have stayed this time of year and whether the rooms are comfortable? Is there at least air circulation? Please advise...thanks.
كُتب بتاريخ 4 يونيو 2019
You should have no problems. The rooms are very airy and as so quiet windows can be kept open too.
Enjoy your stay as it is amazing there.
كُتب بتاريخ 6 يوليو 2019
…
عرض نتائج 1-10 من أصل 48
*من المحتمل أن تنفد: استنادًا إلى بيانات الحجز على Viator والمعلومات المُقدَّمة من الموفر خلال الأيام الـ 30 الماضية، يبدو أنه من المحتمل أن تنفد هذه التجربة عبر Viator، وهي إحدى شركات Tripadvisor.
هل هذا إدراج منشأتك على Tripadvisor؟
هل تمتلك أو تدير هذه المنشأة؟ اطلب إدراجك مجانًا للرد على التعليقات وتحديث ملفك التعريفي والمزيد.
اطلب إدراجك